Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
US$ 58
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 58
/ noite
Média para setembro
Média de preços por mês
Em Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, a diária custa em média US$ 58 no mês mais barato (setembro) e US$ 88 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 77 |
| fevereiro | US$ 77 |
| março | US$ 80 |
| abril | US$ 81 |
| maio | US$ 80 |
| junho | US$ 78 |
| julho | US$ 88 |
| agosto | US$ 88 |
| setembro | US$ 58 |
| outubro | US$ 67 |
| novembro | US$ 61 |
| dezembro | US$ 66 |
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set. · US$ 58
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Mais caro: agosto (aprox. US$ 88)
Mais barato: setembro (aprox. US$ 58)
Sobre esta propriedade
Aproveite as instalações recreativas, como uma piscina externa e uma academia. Este hotel oferece comodidades como Wi-Fi de cortesia, TV na área comum e assistência com excursões/ingressos.
Comodidades
Aproveite as instalações recreativas, como uma piscina externa e uma academia. Este hotel oferece comodidades como Wi-Fi de cortesia, TV na área comum e assistência com excursões/ingressos.
Comodidades
As comodidades presentes incluem acesso grátis à internet com fio, um business center e check-in expresso. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Café da manhã self-service grátis é servido diariamente, entre 5h e 9h.
Quartos
Sinta-se em casa em um de nossos 54 quartos com geladeiras e micro-ondas. Nos quartos, você encontra smart TVs 42 polegadas com canais digitais para a sua diversão, além de acesso grátis à internet com fio para navegar na web. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem escrivaninhas e cafeteiras/chaleiras, além de telefones com chamadas locais grátis.
Localização
Com localização central em San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center fica a 10 minutos de carro de Alamo e de Freeman Coliseum. Este hotel fica a 12,5 km de River Walk e a 13,1 km de Henry B. González Convention Center.
Lugares próximos
Joint Base San Antonio(1.7 milhas)
Brooke Army Medical Center(2.6 milhas)
Haskin Park(3.4 milhas)
Marion Koogler McNay Art Museum(3.6 milhas)
Salado Park(4.1 milhas)
Morgan's Wonderland(4.2 milhas)
Brackenridge Park(4.4 milhas)
Witte Museum(4.9 milhas)
Jardim Zoológico e Aquário de San Antonio(5 milhas)
UIW Tennis Center(5.1 milhas)
Rio San Antonio(5.2 milhas)
San Antonio Botanical Gardens(5.2 milhas)
Frost Bank Center(5.3 milhas)
Alamo Quarry Market(5.4 milhas)
Quarry Golf Club(5.4 milhas)
O aeroporto mais próximo para chegar a Best Western Windsor Pointe Hotel & Suites-Frost Bank Center fica em Aeroporto Internacional de San Antonio (SAT)(8 milhas)
Estacionamento
Piscina
Quartos de não fumantes
Centro de negócios
Serviços domésticos
Piscina externa
Localização
4639 Rittiman Rd, Vila do Parque, San Antonio, Texas, Estados Unidos
Joint Base San Antonio (1.7 milhas)
Brooke Army Medical Center (2.6 milhas)
Haskin Park (3.4 milhas)
Marion Koogler McNay Art Museum (3.6 milhas)
Salado Park (4.1 milhas)
Morgan's Wonderland (4.2 milhas)
Opções de quarto
3
Quarto standard, 1 cama Queen, para não fumantes, geladeira e micro-ondas
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
Ar condicionadoAquecimentoGeladeira
3
Quarto standard, 2 camas Queen, para fumantes, geladeira e micro-ondas
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoAquecimentoGeladeira
2
Quarto standard, 1 cama King, acessível, banheira
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
306 ft²
Ar condicionadoAquecimentoGeladeira
3
Suíte, várias camas, para não fumantes, micro-ondas
Detalhes do quarto
2 Camas De Casal Extragrandes
Acomoda 6
Ar condicionadoAquecimentoGeladeira
3
Suíte, 2 camas Queen, para não fumantes, micro-ondas (with Sofabed)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 6
Ar condicionadoAquecimentoGeladeira
3
Suíte, várias camas, para não fumantes, micro-ondas (with Sofabed)
Detalhes do quarto
2 Camas De Casal Extragrandes
Acomoda 6
Ar condicionadoAquecimentoGeladeira
2
Suíte, 1 cama King, para fumantes, geladeira e micro-ondas
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoAquecimentoSala de estar separada
1
Suíte, 1 cama King, acessível, para não fumantes
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
342 ft²
Ar condicionadoAquecimentoSala de estar separada
3
Quarto standard, 1 cama Queen, para fumantes, geladeira e micro-ondas
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
Ar condicionadoAquecimentoGeladeira
2
Suíte, 1 cama King, para não fumantes, micro-ondas
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoAquecimentoSala de estar separada
3
Quarto standard, 2 camas Queen, para não fumantes, geladeira e micro-ondas
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoAquecimentoGeladeira
Avaliações dos hóspedes
7.3
Bom
Com base em 783 avaliações verificadas
Quem se hospeda aqui?
Negócios
18%
Casal
33%
Famílias
37%
Grupos
5%
Viajantes individuais
5%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Avaliações do Best Western Windsor Pointe Hotel & Suites-Frost Bank Center mencionam problemas recorrentes de manutenção (especialmente o elevador), limpeza inconsistente com pragas e odores ocasionais, qualidade variável do café da manhã e uma localização conveniente, atenuada por preocupações com uma área considerada insegura.
Leia maisIsso foi útil?
Opinião dos hóspedes
Avaliações do Best Western Windsor Pointe Hotel & Suites-Frost Bank Center mencionam problemas recorrentes de manutenção (especialmente o elevador), limpeza inconsistente com pragas e odores ocasionais, qualidade variável do café da manhã e uma localização conveniente, atenuada por preocupações com uma área considerada insegura.
O atendimento é misto, com muitos elogiando a simpatia da equipe, enquanto outros citam interações rudes, políticas inflexíveis e cobranças ou reembolsos contestados. Os quartos costumam ser espaçosos e acessíveis, mas os hóspedes relatam Wi‑Fi instável, travesseiros pequenos ou camas duras, cheiro de cigarro em andares não fumantes, decoração escura e ruído de tráfego ou trem para alguns. No geral, espere uma hospedagem econômica com concessões significativas em relação à manutenção e consistência.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As avaliações citam interrupções repetidas no elevador e várias comodidades quebradas ou fechadas, incluindo a academia, a piscina e as máquinas de gelo; também é relatado calor excessivo nos corredores devido ao ar condicionado que não funciona. Os relatos sobre a iluminação do estacionamento variam.
Avaliações dos hóspedes relacionadas
10
WILLIAM
13 de mar. de 2024
·
Hospedou-se por 22 noites
Very friendly staff. Unfortunately the fitness center was vlosed during our entire stay. Free breakfast was very good.
Very friendly staff. Unfortunately the fitness center was vlosed during our entire stay. Free breakfast was very good.
4
Jesus
2 de set. de 2025
·
Hospedou-se por 3 noites
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
6
Cristian A
9 de mai. de 2025
·
Hospedou-se por 1 noite
The hall room to hot the elevator not working
The hall room to hot the elevator not working
6
Loida
16 de mar. de 2024
·
Ice machine, pool, elevator not working. Bathroom door will not close properly,
Ice machine, pool, elevator not working. Bathroom door will not close properly,
8
Ronnie
3 de mar. de 2023
·
Hospedou-se por 7 noites
Had to have room card reprogrammed about every other day. Never saw parking lot lights one once very dark parking lot.
Had to have room card reprogrammed about every other day. Never saw parking lot lights one once very dark parking lot.
6
Eduardo
10 de jun. de 2025
·
Hospedou-se por 1 noite
The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
4
Israel
6 de mai. de 2024
·
My room was located at the 3rd floor, the hallway was very hot, the AC was not working the enite time i was there, the ice machine on my floor was never turned on, and the elevator was uncomfortably uneazy it appeared to be over heating i know this because in the maintenance room the hotel had a large fan blowing at the electrical box and with the door wide open, needles to say i will not be staying at this location again
My room was located at the 3rd floor, the hallway was very hot, the AC was not working the enite time i was there, the ice machine on my floor was never turned on, and the elevator was uncomfortably uneazy it appeared to be over heating i know this because in the maintenance room the hotel had a large fan blowing at the electrical box and with the door wide open, needles to say i will not be staying at this location again
2
Barbara
30 de set. de 2024
·
Hospedou-se por 4 noites
Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
4
Anna Victoria
16 de jun. de 2025
·
Hospedou-se por 1 noite
The elevator wasn’t working. And they gave me a room in the third floor. I have a baby. So imagine taking the stairs with the baby and my luggage. The hotel need to be remodeled it’s very old and dirty.
The elevator wasn’t working. And they gave me a room in the third floor. I have a baby. So imagine taking the stairs with the baby and my luggage. The hotel need to be remodeled it’s very old and dirty.
8
Andrew
8 de out. de 2024
·
Hospedou-se por 4 noites
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: várias avaliações mencionam baratas ou formigas, mofo ou manchas e odores mofados, enquanto outras dizem que seus quartos estavam limpos.
Avaliações dos hóspedes relacionadas
4
Jesus
2 de set. de 2025
·
Hospedou-se por 3 noites
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
8
George
5 de out. de 2024
·
Hospedou-se por 2 noites
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
4
Misti
18 de jun. de 2024
·
Hospedou-se por 3 noites
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
2
Kye
1 de nov. de 2024
·
Hospedou-se por 2 noites
The pictures make this place look wayyy better than it is. Our room had stains and what looked like snot and blood on the walls by the beds. The smell made my children and husband all have an allergic reaction. And to top it off there way hair in the bath tub! I am in the process of trying to get a refund as we had to leave immediately . Oh and the door jamb has definitely been messed with for someone to try to break in. This place need an over haul. Or to reduce its prices to $50 per night. Makes me question the whole best western brand.
The pictures make this place look wayyy better than it is. Our room had stains and what looked like snot and blood on the walls by the beds. The smell made my children and husband all have an allergic reaction. And to top it off there way hair in the bath tub! I am in the process of trying to get a refund as we had to leave immediately . Oh and the door jamb has definitely been messed with for someone to try to break in. This place need an over haul. Or to reduce its prices to $50 per night. Makes me question the whole best western brand.
4
Mercedez
29 de set. de 2025
·
Hospedou-se por 2 noites
There were ants in our room,
There were ants in our room,
4
Rudy
12 de jan. de 2025
·
Hospedou-se por 1 noite
Room smelled muggy, had dirty rag in sink, carpet was not vacuumed, front desk staff seemed bothered checking me in and answering questions
Room smelled muggy, had dirty rag in sink, carpet was not vacuumed, front desk staff seemed bothered checking me in and answering questions
2
Audra
31 de mar. de 2024
·
Hospedou-se por 2 noites
Cockroaches and mold. Don’t stay here!
Cockroaches and mold. Don’t stay here!
6
Brentney
26 de mar. de 2023
·
Hospedou-se por 2 noites
When we first got to the room it wasn't very clean. It looked like they forgot to vacuum the floor the beds had hair all on them. Then the following day i asked them to clean the room again and change the sheets and asked for new towels the only thing they did was straighten the room,and give us more towels still didnt vacuum or give us new sheets.
When we first got to the room it wasn't very clean. It looked like they forgot to vacuum the floor the beds had hair all on them. Then the following day i asked them to clean the room again and change the sheets and asked for new towels the only thing they did was straighten the room,and give us more towels still didnt vacuum or give us new sheets.
4
Tryann
13 de fev. de 2025
·
Hospedou-se por 2 noites
My original room had pet feces under the desk.
My original room had pet feces under the desk.
6
Winyfer
13 de abr. de 2025
·
Hospedou-se por 2 noites
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
hotel is located in a not so safe area. first night there was a huge roach chilling in the tub which gave me a heart attack when i was about to shower lol, room was okay just a bit dusty. staff at the front was the best part of the hotel ( the gentleman with dreads service was outstanding!) , breakfast was probably 4/10. it was a quiet for the most part too.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e econômicos, mas parecem desatualizados, com travesseiros pequenos ou camas duras, cheiro ocasional de cigarro em andares não fumantes, Wi-Fi instável em algumas áreas, decoração escura e ruído de tráfego ou trens.
Avaliações dos hóspedes relacionadas
8
Otis
20 de ago. de 2024
·
Hospedou-se por 3 noites
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
4
Bob
4 de mai. de 2024
·
Hospedou-se por 1 noite
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
8
Pamela
26 de set. de 2024
·
Hospedou-se por 1 noite
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
6
Denisse
1 de jul. de 2025
·
Hospedou-se por 1 noite
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
6
James
5 de fev. de 2024
·
Hospedou-se por 1 noite
Loud highway and fast loud cars. Train noise.
Loud highway and fast loud cars. Train noise.
6
ARDEN
7 de mai. de 2024
·
Hospedou-se por 3 noites
I like the price and the distance from airport. Didnt like the fact that the bathroom lock/door knob had been disassembled and was hanging loose and i had reported it to front desk on Friday!! and was in the same condition when i checked out on Monday.. not to mention housekeeping had been in that bathroom everyday i stayed, so the Hotel knew about it and did nothing about it. The elevator sounds possessed.. Some people arent going to want to stay there becuase of that...it sounds broken.. Other then those two things its a really nice place. its old, but clean.
I like the price and the distance from airport. Didnt like the fact that the bathroom lock/door knob had been disassembled and was hanging loose and i had reported it to front desk on Friday!! and was in the same condition when i checked out on Monday.. not to mention housekeeping had been in that bathroom everyday i stayed, so the Hotel knew about it and did nothing about it. The elevator sounds possessed.. Some people arent going to want to stay there becuase of that...it sounds broken.. Other then those two things its a really nice place. its old, but clean.
8
Priscella
22 de fev. de 2025
·
Hospedou-se por 3 noites
It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
2
Sibin
31 de dez. de 2024
·
Hospedou-se por 2 noites
We stayed dec 26 2024. Horrible property. There was no wifi. No ventilation in the bathroom. Stingy toilet. I will not stay ever again in this property.
We stayed dec 26 2024. Horrible property. There was no wifi. No ventilation in the bathroom. Stingy toilet. I will not stay ever again in this property.
2
Anna
7 de abr. de 2025
·
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
6
Jesse
18 de set. de 2024
·
Hospedou-se por 5 noites
Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O atendimento é misto: muitos elogiam a simpatia da equipe, mas outros relatam grosseria, taxas para check-in antecipado ou políticas inflexíveis, atrasos e cobranças contestadas ou reembolsos prometidos.
Avaliações dos hóspedes relacionadas
2
Kristy
6 de jul. de 2025
·
Hospedou-se por 2 noites
My room was not cleaned properly. I was only given one towel and when I asked for more, he told me to look outside and see if I saw the cleaning lady so she could give me more towels. When i asked for complementary toothbrush and toothpaste, he told me there was no more that I could walk next-door and buy some. Horrible
My room was not cleaned properly. I was only given one towel and when I asked for more, he told me to look outside and see if I saw the cleaning lady so she could give me more towels. When i asked for complementary toothbrush and toothpaste, he told me there was no more that I could walk next-door and buy some. Horrible
10
Danielle
5 de mai. de 2025
·
Hospedou-se por 3 noites
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
2
Renae
11 de abr. de 2025
·
Hospedou-se por 2 noites
We were there 2 hours ahead of check in time at 3 and they stated no clean rooms but if we paid an extra $30 they would check us in. We stated no. We sat for an hour, watched cleaning ladies leave and we asked again and they again stated no rooms clean and the extra $30. We stated no again. It is now 2:45. We asked again, still no rooms clean and $30. A few words were said like if we gave you $30 magically a room would be clean. No answer. We asked to talked to someone in charge. We talked to owner over the phone and again no rooms clean and $30. He wouldn’t even listen. At 2:50 still no room clean. We said we were going to leave a bad review and he asked us to leave. We absolutely did. The owner had his worker in tears. I very highly recommend you never stay here!!!! Besides the customer bathroom was very very filthy, and with no paper supplies.
We were there 2 hours ahead of check in time at 3 and they stated no clean rooms but if we paid an extra $30 they would check us in. We stated no. We sat for an hour, watched cleaning ladies leave and we asked again and they again stated no rooms clean and the extra $30. We stated no again. It is now 2:45. We asked again, still no rooms clean and $30. A few words were said like if we gave you $30 magically a room would be clean. No answer. We asked to talked to someone in charge. We talked to owner over the phone and again no rooms clean and $30. He wouldn’t even listen. At 2:50 still no room clean. We said we were going to leave a bad review and he asked us to leave. We absolutely did. The owner had his worker in tears. I very highly recommend you never stay here!!!! Besides the customer bathroom was very very filthy, and with no paper supplies.
2
Irma
7 de set. de 2024
·
Hospedou-se por 3 noites
We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
4
Deepna
11 de dez. de 2025
·
Hospedou-se por 3 noites
Owner is not customer friendly at all.
Owner is not customer friendly at all.
8
Ary
30 de ago. de 2025
·
Hospedou-se por 3 noites
Great place to stay at a reasonable price. Very helpful and friendly staff.
Great place to stay at a reasonable price. Very helpful and friendly staff.
8
Danica
2 de mai. de 2025
·
Hospedou-se por 1 noite
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!
2
Gearabel
11 de abr. de 2025
·
Hospedou-se por 1 noite
I mixed up the dates of when i was going to stay there. I reached out within 24hours to see if i can arrange the dates. They said no and kept my money anyways. What a horrible way to do business. People are human and mistakes can be made. Instead of being money hungry, how about you show some grace.
I mixed up the dates of when i was going to stay there. I reached out within 24hours to see if i can arrange the dates. They said no and kept my money anyways. What a horrible way to do business. People are human and mistakes can be made. Instead of being money hungry, how about you show some grace.
4
Andrea
3 de jun. de 2023
·
Hospedou-se por 3 noites
The hotel looked like a motel 6 for $112 a night! I’ve stayed at better Best Western’s, this was by far the worst I’ve stayed at. Bathroom door had no knob and wouldn’t close. Paint was coming off the walls, curtains were yellow, it was just plain out disgusting. One morning my parents and my siblings came to change clothes at my room as they been on the road all night. They couldn’t check in into their hotel until 4pm so I told them they could come change clothes in my room then we could all leave to do our activities. Come to find out that they charged me an extra $90 !! For my family coming into my room to change, they didn’t stay! Yes, they had their bags with them just to take out their clothes instead of trying to in the car. $90 is insane! All the kids were under 16 and one was 4 years old! They didn’t even make me aware of charging me an extra $90! They could have ask me and I would’ve explained. When I called the hotel about the charge the front desk person just said that there was a comment on my reservation that more people stayed, when they didn’t. He had an attitude and said “well you see people coming in with luggage and what do you assume!?!?” Yes, I understand but that wasn’t the case here, my family just came to change into new clothes !!! I asked to speak to the manager and he told me the manager would contact me. It’s been 3 days and I haven’t heard anything back!
The hotel looked like a motel 6 for $112 a night! I’ve stayed at better Best Western’s, this was by far the worst I’ve stayed at. Bathroom door had no knob and wouldn’t close. Paint was coming off the walls, curtains were yellow, it was just plain out disgusting. One morning my parents and my siblings came to change clothes at my room as they been on the road all night. They couldn’t check in into their hotel until 4pm so I told them they could come change clothes in my room then we could all leave to do our activities. Come to find out that they charged me an extra $90 !! For my family coming into my room to change, they didn’t stay! Yes, they had their bags with them just to take out their clothes instead of trying to in the car. $90 is insane! All the kids were under 16 and one was 4 years old! They didn’t even make me aware of charging me an extra $90! They could have ask me and I would’ve explained. When I called the hotel about the charge the front desk person just said that there was a comment on my reservation that more people stayed, when they didn’t. He had an attitude and said “well you see people coming in with luggage and what do you assume!?!?” Yes, I understand but that wasn’t the case here, my family just came to change into new clothes !!! I asked to speak to the manager and he told me the manager would contact me. It’s been 3 days and I haven’t heard anything back!
2
Benjie
23 de out. de 2024
·
Hospedou-se por 2 noites
Upon arrival 10/22/2024, the Hispanic guy in the front desk is very rude and terrible to deal. He act like a boss not a customer service. I been i a long flight and tired but when i ask him about early check in he wont allow me but i understand because of the time check in policy but i waited in the lobby until its already 2:00pm he is not allowing me to check in until the he left and the india guy help me to check in because theres available room.
Upon arrival 10/22/2024, the Hispanic guy in the front desk is very rude and terrible to deal. He act like a boss not a customer service. I been i a long flight and tired but when i ask him about early check in he wont allow me but i understand because of the time check in policy but i waited in the lobby until its already 2:00pm he is not allowing me to check in until the he left and the india guy help me to check in because theres available room.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Convenientemente localizado próximo ao Frost Bank Center, à base, ao acesso à rodovia e a restaurantes próximos. Várias avaliações descrevem o bairro como inseguro, com presença de moradores de rua e preocupações com a segurança noturna, e também mencionam que serviços de transporte por aplicativo hesitam em parar na rua movimentada.
Avaliações dos hóspedes relacionadas
8
Jose
15 de dez. de 2023
·
Hospedou-se por 2 noites
The hotel is great for the price. The neighborhood at night is a bit sketchy but no issues. Everything about the room was good quality. Second time there and will be happy to stay there again.
The hotel is great for the price. The neighborhood at night is a bit sketchy but no issues. Everything about the room was good quality. Second time there and will be happy to stay there again.
10
Carlos
5 de nov. de 2023
·
Hospedou-se por 2 noites
Good location at an affordable price.
Good location at an affordable price.
10
Rhonda
6 de dez. de 2024
·
Hospedou-se por 1 noite
I wanted a hotel close to the Frost Bank Center because I was attending a concert. We stayed in a really big room- there were 5 in my group. The receptionist was very nice. The room was clean. Overall a good stay.
I wanted a hotel close to the Frost Bank Center because I was attending a concert. We stayed in a really big room- there were 5 in my group. The receptionist was very nice. The room was clean. Overall a good stay.
10
Michael
19 de abr. de 2025
·
Hospedou-se por 2 noites
You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
You could tell there was other hotels with bad activity going on right next-door. It was a good hotel good place really close to the base for me, but the area is going downhill.
2
Giovanni
27 de jul. de 2025
·
Hospedou-se por 3 noites
Our reservation had been cancelled when we got there although it was a pay at the property reservation which had been made months in advance. The front desk was friendly and re-establish our reservation after getting the okay with the manager but then fridge in the room we were given was not working, they had no technician to fix it. We were moved to a room on the smoking floor, which smelled terrible! When we asked if we could be switched to our original room, we were told it been sold already so we had to settle for the smoking room. The furniture was covered in dust, so we had to go out and buy stuff to clean off the dust and a plug-in to help with the smell. The things available to eat for breakfast were cereal, apples, coffee/juice, egg with cheese filled patties?, sausage links and a waffle maker. Thank goodness for the waffle maker! One the second morning they added mini muffins and bread for toast. The area was not the best either, lots of homeless people hanging around. Out of all the many times we have visited San Antonio and had hotel stays, this was by far the worst experience. Unfortunately we will not be returning or recommending.
Our reservation had been cancelled when we got there although it was a pay at the property reservation which had been made months in advance. The front desk was friendly and re-establish our reservation after getting the okay with the manager but then fridge in the room we were given was not working, they had no technician to fix it. We were moved to a room on the smoking floor, which smelled terrible! When we asked if we could be switched to our original room, we were told it been sold already so we had to settle for the smoking room. The furniture was covered in dust, so we had to go out and buy stuff to clean off the dust and a plug-in to help with the smell. The things available to eat for breakfast were cereal, apples, coffee/juice, egg with cheese filled patties?, sausage links and a waffle maker. Thank goodness for the waffle maker! One the second morning they added mini muffins and bread for toast. The area was not the best either, lots of homeless people hanging around. Out of all the many times we have visited San Antonio and had hotel stays, this was by far the worst experience. Unfortunately we will not be returning or recommending.
10
Oralia
1 de mar. de 2025
·
Hospedou-se por 1 noite
You had a lot of restaurants nearby.
You had a lot of restaurants nearby.
4
Trevone
10 de ago. de 2025
·
Hospedou-se por 2 noites
The room itself was decent. The A/C was leaking and the floor was soaked when we came. There was a lot of shady activity in the area and the pictures online didn’t match the actual environment
The room itself was decent. The A/C was leaking and the floor was soaked when we came. There was a lot of shady activity in the area and the pictures online didn’t match the actual environment
8
Andrew
8 de out. de 2024
·
Hospedou-se por 4 noites
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
8
Jasmin
5 de nov. de 2024
·
Hospedou-se por 3 noites
Very busy street, if needed a Uber/Lyft they may not come to pick you up
Very busy street, if needed a Uber/Lyft they may not come to pick you up
8
Tracy
31 de jul. de 2023
·
Hospedou-se por 1 noite
Everything ok for Me near to freeway .
Everything ok for Me near to freeway .
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O feedback sobre o café da manhã é inconsistente: alguns apreciaram waffles e uma variedade razoável, enquanto outros acharam os itens repetitivos, de baixa qualidade ou mal conservados (por exemplo, máquinas de suco ou café).
Avaliações dos hóspedes relacionadas
6
Mark
25 de mai. de 2025
·
Hospedou-se por 2 noites
No frills, ok for what we needed. Clean, self-serve breakfast was adequate. It's more of an industrial area so not much choice for eating.
No frills, ok for what we needed. Clean, self-serve breakfast was adequate. It's more of an industrial area so not much choice for eating.
4
Bob
4 de mai. de 2024
·
Hospedou-se por 1 noite
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
It is like they cut every pillow in half. Like pillow nuggets. King size bed with tiny little pillow cubes. And breakfast was pitiful
10
David
7 de ago. de 2025
·
Hospedou-se por 1 noite
Needed a place for the night and this place was good. Good breakfast also.
Needed a place for the night and this place was good. Good breakfast also.
8
Thomas
6 de fev. de 2025
·
Hospedou-se por 3 noites
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
Great stay for the money and close to the rodeo. Breakfast was very good. Staff is friendly and helpful.
6
Eric
29 de set. de 2025
·
Hospedou-se por 2 noites
Good Waffles.
Good Waffles.
4
Jesus
2 de set. de 2025
·
Hospedou-se por 3 noites
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
Tv not working Elevator not working A/C not working Curtain with mold Toilet dirty Poor breakfast same everyday Laundry not working Dirty pool
2
Alex
17 de nov. de 2024
·
Hospedou-se por 4 noites
The area was bad. The breakfast was terrible
The area was bad. The breakfast was terrible
10
Cheryl
9 de mai. de 2023
·
Hospedou-se por 2 noites
The staff was so pleasant and helpful, my room was clean and very spacious. The breakfast was fresh and hot and delicious.
The staff was so pleasant and helpful, my room was clean and very spacious. The breakfast was fresh and hot and delicious.
2
Anna
7 de abr. de 2025
·
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
Elevator does not work on the first floor, you have to take stairs to 2nd floor to use it for upper levels. No WiFi on the 4th floor, was informed that the router was going to be reset and it never worked for 5 days. Breakfast is old, coffee machine did not always work, same food daily that is reheated each morning. Horrible stay, horrible quality!
4
Danny
17 de out. de 2023
·
Hospedou-se por 1 noite
Breakfast was completely disgusting especially when I finally got the front desk to swap out the orange juice and when I got some black stuff with floating in my horseshoes from the machine. The eggs tasted stale which I thought was impossible. You didn't seem to care while he was swapping the orange juice out when I said the milk was empty so when he finished swapping yours juice he walked back to the desk I had to tell him again.
Breakfast was completely disgusting especially when I finally got the front desk to swap out the orange juice and when I got some black stuff with floating in my horseshoes from the machine. The eggs tasted stale which I thought was impossible. You didn't seem to care while he was swapping the orange juice out when I said the milk was empty so when he finished swapping yours juice he walked back to the desk I had to tell him again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
sajani
25 de mai. de 2026
·
Hospedou-se por 1 noite
Employ attitude is not great
Employ attitude is not great
4
Takahia
25 de mai. de 2026
·
Hospedou-se por 3 noites
There were ants in my room and the gym was being used as storage so you couldn’t utilize the area. Also the breakfast was never stocked. One morning there was no plates or milk , then next there was no eggs. The vending machines on the property did not work so no snacks or drinks could be bought.
There were ants in my room and the gym was being used as storage so you couldn’t utilize the area. Also the breakfast was never stocked. One morning there was no plates or milk , then next there was no eggs. The vending machines on the property did not work so no snacks or drinks could be bought.
10
edgar
22 de mai. de 2026
·
Hospedou-se por 1 noite
Clean room, friendly staff, all the amenities I needed, conveniently located, and tasty breakfast in the morning
Clean room, friendly staff, all the amenities I needed, conveniently located, and tasty breakfast in the morning
10
edgar
22 de mai. de 2026
·
Hospedou-se por 1 noite
The staff was very friendly, room was clean, had all the amenities I needed, and was conveniently close to where I was going
The staff was very friendly, room was clean, had all the amenities I needed, and was conveniently close to where I was going
6
Antonio
14 de mai. de 2026
·
Hospedou-se por 1 noite
Sleeping at night was difficult since hotel is closed to a major highway. Breakfast was poor quality, no choice for nutritious items. Ice machine had no ice.
Sleeping at night was difficult since hotel is closed to a major highway. Breakfast was poor quality, no choice for nutritious items. Ice machine had no ice.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 00:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-14: 82.38509282595825USD
- 2026-09-15: 78.61514360705566USD
- 2026-09-16: 83.14093180632018USD
- 2026-09-17: 83.38454234280395USD
- 2026-09-18: 91.41105428012847USD
- 2026-09-19: 86.59053132061004USD
- 2026-09-20: 87.10937262911986USD
- 2026-09-21: 80.78400470881652USD
- 2026-09-22: 87.62190045701598USD
- 2026-09-23: 92.26483586141967USD
- 2026-09-24: 87.62190045701598USD
- 2026-09-25: 91.35784317364501USD
- 2026-09-26: 91.35784317364501USD
- 2026-09-27: 88.89599958867645USD
- 2026-09-28: 92.26483586141967USD
- 2026-09-29: 87.62190045701598USD
- 2026-09-30: 87.62190045701598USD
- 2026-10-01: 87.62190045701598USD
- 2026-10-02: 96.84298104217528USD
- 2026-10-03: 96.84298104217528USD
- 2026-10-04: 87.62190045701598USD
- 2026-10-05: 87.62190045701598USD
- 2026-10-06: 88.89599958867645USD
- 2026-10-07: 87.62190045701598USD
- 2026-10-08: 87.62190045701598USD
- 2026-10-09: 96.84298104217528USD
- 2026-10-10: 96.84298104217528USD
- 2026-10-11: 87.62190045701598USD
- 2026-10-12: 87.62190045701598USD
- 2026-10-13: 87.62190045701598USD
- 2026-10-14: 87.62190045701598USD
- 2026-10-15: 88.89599958867645USD
- 2026-10-16: 96.84298104217528USD
- 2026-10-17: 96.84298104217528USD
- 2026-10-18: 92.85869928266143USD
- 2026-10-19: 92.63194230530547USD
- 2026-10-20: 97.53762240710448USD
- 2026-10-21: 91.7789444057083USD
- 2026-10-22: 92.63194230530547USD
- 2026-10-23: 96.84298104217528USD
- 2026-10-24: 98.25745605660246USD
- 2026-10-25: 87.62190045701598USD
- 2026-10-26: 89.61944345721435USD
- 2026-10-27: 92.63194230530547USD
- 2026-10-28: 98.14262467489624USD
- 2026-10-29: 92.63194230530547USD
- 2026-10-30: 101.49672068746185USD
- 2026-10-31: 98.9700956842575USD
- 2026-11-01: 81.19534954405975USD
- 2026-11-02: 89.61944345721435USD
- 2026-11-03: 92.63194230530547USD
- 2026-11-04: 92.85869928266143USD
- 2026-11-05: 92.85869928266143USD
- 2026-11-06: 102.57646675900268USD
- 2026-11-07: 102.4037133752365USD
- 2026-11-08: 100.41695700509644USD
- 2026-11-09: 92.63194230530547USD
- 2026-11-10: 89.61944345721435USD
- 2026-11-11: 92.63194230530547USD
- 2026-11-12: 87.62190045701598USD
- 2026-11-13: 96.84298104217528USD
- 2026-11-14: 96.84298104217528USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Festas ou eventos de grupos no local são estritamente proibidos
- Aceita-se aluguéis de longa duração
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, detector de fumaça e sistema de segurança
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por We Care Clean (Best Western).
- Crianças de 16 anos ou menos não são permitidas nesta propriedade.
- Para informações sobre a política de privacidade da rede Best Western, consulte https://www.bestwestern.com.br/politica-de-privacidade.
Comodidades populares
Estacionamento
Piscina
Quartos de não fumantes
Centro de negócios
Serviços domésticos
Piscina externa
Serviços
Centro de negócios
Serviços domésticos
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Geral
Quartos de não fumantes
Vending machines
Sala para família
Cerca ao redor da piscina
Atividades
Piscina
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Internet
Wi-fi grátis