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Grand Coloane Resort

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From

77 US$

/natt

Om detta boende

Luxury resort with spa, outdoor pool, tennis courts, and on-site dining near Cotai Strip and Venetian Macao Casino.

Parkering
Restaurang
Pool
Business center
Rumservice
Kemtvätt

Läge

1918 Estrada de Hac Sa, Macao

Mer platsinformation

Rumsalternativ

5

Superior Waterfront 2 Double Beds

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Balkong

Spjälsäng(ar)

5

Grand Deluxe Beach 2 Double Beds

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Balkong

Spjälsäng(ar)

Kaffebryggare

1

Grand Beach Room with Macau Tower Observation Deck Tickets For 2

Information om rummet

1 Dubbelsäng

Sovplats 3

710 ft²

Luftkonditionering

1

Presidential Suite

Information om rummet

1 Extra Stor Dubbelsäng

2 Enkelsängar

Sovplats 6

3670 ft²

5

Grand Deluxe Beach King

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

710 ft²

Balkong

Spjälsäng(ar)

Kaffebryggare

7

Family Camp Grand Deluxe Ocean View with Lunch Picnic Basket

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Havsutsikt

Balkong

Spjälsäng(ar)

5

Family Connecting Room

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Dubbelsängar

Sovplats 4

1421 ft²

Balkong

Spjälsäng(ar)

5

Grand Beach King

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

452 ft²

Balkong

Spjälsäng(ar)

5

Grand Ocean King

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

710 ft²

Havsutsikt

Balkong

Spjälsäng(ar)

5

Grand Deluxe Ocean King

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

710 ft²

Havsutsikt

Balkong

Luftkonditionering

Spjälsäng(ar)

Kaffebryggare

1

Grand Beach View 2 Double Beds

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Strandutsikt

Balkong

Luftkonditionering

Kylskåp

Bäddsoffa

5

Deluxe King Suite

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

1421 ft²

Balkong

Privat badrum

Spjälsäng(ar)

Kaffebryggare

1

Family Connecting Room Beach View

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Dubbelsängar

Sovplats 4

1421 ft²

Strandutsikt

5

Superior Garden 2 Double Beds

Information om rummet

2 Dubbelsängar

Sovplats 2

646 ft²

Trädgårdsutsikt

Balkong

Spjälsäng(ar)

6

Superior Garden King

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

646 ft²

Trädgårdsutsikt

Balkong

Spjälsäng(ar)

5

Superior Waterfront King

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

710 ft²

Balkong

Spjälsäng(ar)

7

Family Camp Grand Beach View with Lunch Picnic Basket

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Balkong

Spjälsäng(ar)

5

Grand Deluxe Ocean 2 Double Beds

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Havsutsikt

Balkong

Spjälsäng(ar)

Kaffebryggare

5

Grand Ocean 2 Double Beds

Information om rummet

2 Dubbelsängar

Sovplats 2

710 ft²

Havsutsikt

Balkong

Spjälsäng(ar)

Gästrecensioner för Grand Coloane Resort

8.1

Mycket bra

Baserat på 8 460 verifierade recensioner

Vem bor här?

Företag

4%

Par

37%

Familj

39%

Grupper

13%

Ensamresande

3%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Grand Coloane Resort lyfter resenärer fram ett lugnt läge vid stranden med rymliga rum med balkong och välkomnande personal, men också en äldre, ibland sliten fastighet och ett avlägset läge där begränsade skyttlar och svårtillgängliga taxibilar kan försvåra transporten.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Grand Coloane Resort lyfter resenärer fram ett lugnt läge vid stranden med rymliga rum med balkong och välkomnande personal, men också en äldre, ibland sliten fastighet och ett avlägset läge där begränsade skyttlar och svårtillgängliga taxibilar kan försvåra transporten.

Många uppskattar den fridfulla, familjevänliga atmosfären med barnaktiviteter, en stor pool, närliggande strand och vandringsleder. Frukosten får genomgående beröm för variation och kvalitet, och den övergripande servicen beskrivs ofta som vänlig och hjälpsam. Vissa gäster noterar underhålls- och åldersrelaterade problem som slitna mattor, unken lukt, trasiga eller föråldrade inredningsdetaljer i rummen, och enstaka brister i städningen. Räkna med en avkopplande semesterort som passar bäst för att koppla av snarare än att storstadsutforska.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Den stora poolen och familjeinrättningarna som ett lekrum och aktiviteter uppskattas, liksom tillgången till stranden och närliggande vandringsleder. Däremot känns faciliteterna ibland daterade, med enstaka stängningar eller underhållsproblem (t.ex. jacuzzitemperaturen) och vissa nämner att det saknas livräddare.

Relaterade gästrecensioner

8

Seunga

30 sep. 2024

·

Stannade 2 nätter

전체적으로 시설리모델링이 필요하다 침구류는 아주 깨끗하다. 수영장 축구장 자꾸지 사우나 시설은 훌륭하지만 더 청결에 신경쓰길바란다.

전체적으로 시설리모델링이 필요하다 침구류는 아주 깨끗하다. 수영장 축구장 자꾸지 사우나 시설은 훌륭하지만 더 청결에 신경쓰길바란다.

4

Joao

19 mars 2023

·

I was shocked the last time I stayed at Grand Coloane. None of the facilities was in operation. Room service stopped at 23:00. Most public areas of the hotel had fallen into an absolute state of disrepair. At the time of booking there was no warning about any of this. I made management aware. They apologised and explained the hotel had been used as a quarantine facility until recently. I'm unsure why they'd think that's of any relevance to guests? They authorised an early check out without penalties but no further compensation was offered. My advice is stay away until they get their act together.

I was shocked the last time I stayed at Grand Coloane. None of the facilities was in operation. Room service stopped at 23:00. Most public areas of the hotel had fallen into an absolute state of disrepair. At the time of booking there was no warning about any of this. I made management aware. They apologised and explained the hotel had been used as a quarantine facility until recently. I'm unsure why they'd think that's of any relevance to guests? They authorised an early check out without penalties but no further compensation was offered. My advice is stay away until they get their act together.

10

Stephen

16 aug. 2024

·

Stannade 3 nätter

Great stay. Our kids absolutely loved it. Playroom was perfect for both our baby and 4-year old. Daily craft activities were also lovely for the older one. We found the restaurant food to be good and the pool was a perfect size and not too busy. It was great to have all the facilities on site.

Great stay. Our kids absolutely loved it. Playroom was perfect for both our baby and 4-year old. Daily craft activities were also lovely for the older one. We found the restaurant food to be good and the pool was a perfect size and not too busy. It was great to have all the facilities on site.

8

Colin

2 maj 2023

·

Stannade 2 nätter

A nice resort, close to the beach, and there is an excellent Portuguese restaurant close by (not part of the hotel). Spacious rooms with large balconies overlooking the beach, ocean or gardens. The property is a little run down but the staff are very friendly and helpful. Great resort for families.

A nice resort, close to the beach, and there is an excellent Portuguese restaurant close by (not part of the hotel). Spacious rooms with large balconies overlooking the beach, ocean or gardens. The property is a little run down but the staff are very friendly and helpful. Great resort for families.

10

GEMMA

19 okt. 2025

·

Stannade 3 nätter

Do the breakfast, huge selection, many tastes catered for and was fresh, clean and delicious. There are so many little extras this hotel has that really elevated the stay. Such as the well equipped kids room, selection of games, kids activities, pool toys and floaties, obstacles over the pool, room size ++, daily water bottles left it in the room, bath sheets. We utilised taxi, local bus and shuttle bus, all were easy to use and the staff assisted wherever we needed, though really noone had much desire to leave the resort anyway. All staff were accommodating and friendly, without a doubt would happily return.

Do the breakfast, huge selection, many tastes catered for and was fresh, clean and delicious. There are so many little extras this hotel has that really elevated the stay. Such as the well equipped kids room, selection of games, kids activities, pool toys and floaties, obstacles over the pool, room size ++, daily water bottles left it in the room, bath sheets. We utilised taxi, local bus and shuttle bus, all were easy to use and the staff assisted wherever we needed, though really noone had much desire to leave the resort anyway. All staff were accommodating and friendly, without a doubt would happily return.

2

pascal

4 apr. 2023

·

Stannade 2 nätter

Par où commencer Arrive checkin chambre pour 4 2 lits de 120 Demande lits supplémentaires 300hkd+taxe par nuit(le lit arrive avec une odeur renfermé. La facade repeinte a certain endroit pas toutes les terrasses a partir de 1,80 plus de peinture La salle de sport ferme La chambre date des années 80 La terrasse sale Cette hôtel devait etre tres bien 15 ans en arrière Je ne comprends pas expedia ne pas faire de controle car ce n ai plus un 5 etoiles mais 2 etoiles

Par où commencer Arrive checkin chambre pour 4 2 lits de 120 Demande lits supplémentaires 300hkd+taxe par nuit(le lit arrive avec une odeur renfermé. La facade repeinte a certain endroit pas toutes les terrasses a partir de 1,80 plus de peinture La salle de sport ferme La chambre date des années 80 La terrasse sale Cette hôtel devait etre tres bien 15 ans en arrière Je ne comprends pas expedia ne pas faire de controle car ce n ai plus un 5 etoiles mais 2 etoiles

10

David

23 maj 2025

·

Stannade 2 nätter

This hotel has great facilities and very friendly staff. The hotel’s location is close to walking tracks and a patrolled beach. An excellent place to relax and be pampered.

This hotel has great facilities and very friendly staff. The hotel’s location is close to walking tracks and a patrolled beach. An excellent place to relax and be pampered.

6

Lai Hong

23 maj 2023

·

Stannade 1 natt

Jacuzzi not hot enough, looked like it’s not working well. No shuttle bus to town. Luckily we didn’t wait for the shuttle and decide to take taxi.

Jacuzzi not hot enough, looked like it’s not working well. No shuttle bus to town. Luckily we didn’t wait for the shuttle and decide to take taxi.

10

Silvia

3 juli 2025

·

Stannade 3 nätter

Hotel alejado del centro, pero tranquilo y fácil de llegar en taxi. Playa al lado. Piscina grande, con muchas tumbonas, tanto al sol como a la sombra. Y un horario amplio, de 7 a 22:00, lo cual se agradece después de un día de turisteo poder darte un bañito, ya que la temperatura acompaña. El personal muy atento y amable. Desayuno muy compmeto y abundante.

Hotel alejado del centro, pero tranquilo y fácil de llegar en taxi. Playa al lado. Piscina grande, con muchas tumbonas, tanto al sol como a la sombra. Y un horario amplio, de 7 a 22:00, lo cual se agradece después de un día de turisteo poder darte un bañito, ya que la temperatura acompaña. El personal muy atento y amable. Desayuno muy compmeto y abundante.

6

Ivan

7 apr. 2024

·

Stannade 4 nätter

Good for children and young teens due to swimming pool, but no life guards.. Short of staff. Nature around the area is very good, beach and hiking.

Good for children and young teens due to swimming pool, but no life guards.. Short of staff. Nature around the area is very good, beach and hiking.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är generellt sett bra i rummen och utrymmena, men den varierar. Rapporter inkluderar unken lukt, slitna eller smutsiga mattor, myror, samt sandiga eller ostädade poolområden.

Relaterade gästrecensioner

10

David

8 apr. 2025

·

Stannade 1 natt

Good breakfast and clean with large rooms

Good breakfast and clean with large rooms

8

Seunga

30 sep. 2024

·

Stannade 2 nätter

전체적으로 시설리모델링이 필요하다 침구류는 아주 깨끗하다. 수영장 축구장 자꾸지 사우나 시설은 훌륭하지만 더 청결에 신경쓰길바란다.

전체적으로 시설리모델링이 필요하다 침구류는 아주 깨끗하다. 수영장 축구장 자꾸지 사우나 시설은 훌륭하지만 더 청결에 신경쓰길바란다.

10

Sheikh Taslim

31 dec. 2023

·

Stannade 1 natt

Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!

Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!

8

Kaan

20 sep. 2025

·

Stannade 4 nätter

schöne Anlage und große 9.stöckige hotel. nur 5-10 Minuten entfernt vom City und luxuriösen Casino Areas. Sehr leckere indische Küche. Hotel ist etwas in die Jahre gekommen aber in den 90er war es bestimmt mal 5 Sterne plus Ultra, heute Maximum nurnoch 4sterne. kein Kofferservice. Kein taxiservice. Keine Mitarbeiter am Pool. Pool überhaupt nicht sauber. Cocktails nicht wie auf den Photos. Man muss alles über einen Qr Code bestellen. Ältere Menschen haben Probleme gehabt. Was ganz schlimm war sind die Taxis. In Macau kriegst du kaum irgendwo sim Karten zu kaufen, alle Taxi Apps sind nur auf Chinesisch, teilweise mussten wir 45 Minuten vor dem Hotel warten damit irgendwer mit dem Taxi ankommt.

schöne Anlage und große 9.stöckige hotel. nur 5-10 Minuten entfernt vom City und luxuriösen Casino Areas. Sehr leckere indische Küche. Hotel ist etwas in die Jahre gekommen aber in den 90er war es bestimmt mal 5 Sterne plus Ultra, heute Maximum nurnoch 4sterne. kein Kofferservice. Kein taxiservice. Keine Mitarbeiter am Pool. Pool überhaupt nicht sauber. Cocktails nicht wie auf den Photos. Man muss alles über einen Qr Code bestellen. Ältere Menschen haben Probleme gehabt. Was ganz schlimm war sind die Taxis. In Macau kriegst du kaum irgendwo sim Karten zu kaufen, alle Taxi Apps sind nur auf Chinesisch, teilweise mussten wir 45 Minuten vor dem Hotel warten damit irgendwer mit dem Taxi ankommt.

8

JIWON

24 jan. 2024

·

Stannade 2 nätter

직원분들 친절하심. 시설은 사용감이 있지만 노후되지 않게 잘 가꾸었고 청결함. 자연과 어우러지는 내외부시설이 아름다움. 다만 택시가 정말 안 옴. 배차간격이 넓은 셔틀 버스는 작아서 손님이 많을 성수기는 수용불가. 콘센트 몇군데에 전류가 흐르지 않음.

직원분들 친절하심. 시설은 사용감이 있지만 노후되지 않게 잘 가꾸었고 청결함. 자연과 어우러지는 내외부시설이 아름다움. 다만 택시가 정말 안 옴. 배차간격이 넓은 셔틀 버스는 작아서 손님이 많을 성수기는 수용불가. 콘센트 몇군데에 전류가 흐르지 않음.

10

Jango Nai Ping

30 aug. 2025

·

Stannade 2 nätter

Good service. Quiet and clean

Good service. Quiet and clean

8

Mimi

18 apr. 2025

·

Stannade 2 nätter

I like the environment is quiet and cozy. The room is clean and tidy.

I like the environment is quiet and cozy. The room is clean and tidy.

6

Chee

17 nov. 2024

·

Stannade 3 nätter

The place felt very dated and smelled of damp mildew. The room was clean for the most part but the carpet felt dirty and old.

The place felt very dated and smelled of damp mildew. The room was clean for the most part but the carpet felt dirty and old.

8

Joseph

24 apr. 2023

·

Stannade 5 nätter

Hotel has a beautiful setting fronting ocean and backing against hills. However, it’s generally dated and needs refurbishing. Stair Carpets leading to indoor swimming pools actually have sand and dirt, and should be at least vacuum cleaned. Dirt on carpets were there for the 4 days of my stay and remained uncleaned. Transportation to Coloane central, Taipa and Macao proper is spotty and difficult to arrange especially in evenings.

Hotel has a beautiful setting fronting ocean and backing against hills. However, it’s generally dated and needs refurbishing. Stair Carpets leading to indoor swimming pools actually have sand and dirt, and should be at least vacuum cleaned. Dirt on carpets were there for the 4 days of my stay and remained uncleaned. Transportation to Coloane central, Taipa and Macao proper is spotty and difficult to arrange especially in evenings.

10

Wing Yau

11 aug. 2023

·

Stannade 1 natt

環境寧静，酒店內非常整潔，客房露台面對一望無際大海景睇日出一流，適合喜歡大自然的人。酒店早餐食物種類多及高質素，餐飲環境舒適。但交通方面因平日沒有穿梭巴士，的士亦難找到，只有15及21A公共巴士出市區但要等20至30分鐘左右，想外出極不方便，如可每日提供穿梭巴士及加密班次較好。

環境寧静，酒店內非常整潔，客房露台面對一望無際大海景睇日出一流，適合喜歡大自然的人。酒店早餐食物種類多及高質素，餐飲環境舒適。但交通方面因平日沒有穿梭巴士，的士亦難找到，只有15及21A公共巴士出市區但要等20至30分鐘左右，想外出極不方便，如可每日提供穿梭巴士及加密班次較好。

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är rymliga och tysta, många med balkong och fin utsikt över havet eller trädgården. Inredningen och inredningen visar ålder, med enstaka problem som föråldrade eller trasiga TV-apparater och unken lukt.

Relaterade gästrecensioner

10

ying

8 maj 2024

·

Stannade 1 natt

A quiet and comfortable resort, especially the ocean views.

A quiet and comfortable resort, especially the ocean views.

10

Rachael

11 apr. 2024

·

Stannade 4 nätter

The Grand Coloane is a great place to get away for a different e-work environment or family vacation. I highly recommend staying ocean side. Sitting on the balcony at night or early morning is quite relaxing. The staff are very helpful and kind.

The Grand Coloane is a great place to get away for a different e-work environment or family vacation. I highly recommend staying ocean side. Sitting on the balcony at night or early morning is quite relaxing. The staff are very helpful and kind.

8

Colin

2 maj 2023

·

Stannade 2 nätter

A nice resort, close to the beach, and there is an excellent Portuguese restaurant close by (not part of the hotel). Spacious rooms with large balconies overlooking the beach, ocean or gardens. The property is a little run down but the staff are very friendly and helpful. Great resort for families.

A nice resort, close to the beach, and there is an excellent Portuguese restaurant close by (not part of the hotel). Spacious rooms with large balconies overlooking the beach, ocean or gardens. The property is a little run down but the staff are very friendly and helpful. Great resort for families.

10

yuiho

24 juni 2025

·

Stannade 1 natt

房間大，乾淨，安靜，舒服。唯一不足是交通真係不便，如果對外的酒店車可以頻密啲就ok

房間大，乾淨，安靜，舒服。唯一不足是交通真係不便，如果對外的酒店車可以頻密啲就ok

8

Lai Hung

5 feb. 2024

·

Stannade 2 nätter

我們入住的是相連房，房間很大，十分寧靜，是休息的好地方，只是出市區要預留時間，但巴士站就在附近，也很方便

我們入住的是相連房，房間很大，十分寧靜，是休息的好地方，只是出市區要預留時間，但巴士站就在附近，也很方便

8

Pui Mei

26 juli 2023

·

Stannade 2 nätter

整體不錯，環境很舒服，很適合來渡假，但房間內的電視比較舊。

整體不錯，環境很舒服，很適合來渡假，但房間內的電視比較舊。

6

Chee

17 nov. 2024

·

Stannade 3 nätter

The place felt very dated and smelled of damp mildew. The room was clean for the most part but the carpet felt dirty and old.

The place felt very dated and smelled of damp mildew. The room was clean for the most part but the carpet felt dirty and old.

10

alice noelle marie

9 mars 2025

·

Stannade 2 nätter

Beautiful resort with spacious rooms similar in quality of The Venetian resort.

Beautiful resort with spacious rooms similar in quality of The Venetian resort.

4

Rickey

9 aug. 2024

·

Stannade 3 nätter

Hotel is located in a secluded area and very remote from the city center. We had to take taxi or hotel shuttle to get to the action. Also, hotel is very dated and old. TV did not work (had no signals) for more than a day. If you like having your own balcony to an ocean view, then consider this hotel. Otherwise I would recommend staying at one of the newer and more modern hotel on the Cotai strip due to the dated facility and remote location.

Hotel is located in a secluded area and very remote from the city center. We had to take taxi or hotel shuttle to get to the action. Also, hotel is very dated and old. TV did not work (had no signals) for more than a day. If you like having your own balcony to an ocean view, then consider this hotel. Otherwise I would recommend staying at one of the newer and more modern hotel on the Cotai strip due to the dated facility and remote location.

10

Peter

31 jan. 2025

·

Stannade 1 natt

We have been here before and enjoy the large rooms with a balcony. The service is always great and the staff welcoming and friendly.

We have been here before and enjoy the large rooms with a balcony. The service is always great and the staff welcoming and friendly.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs genomgående som vänlig, tillmötesgående och effektiv i receptionen, concierge, restaurangen och poolteamet. Vissa gäster upplevde personalbrist eller långsam respons på problem.

Relaterade gästrecensioner

4

James

29 maj 2023

·

Stannade 2 nätter

poor property maintenance not enough staff , poor buffer breakfast service

poor property maintenance not enough staff , poor buffer breakfast service

10

satyam

19 maj 2024

·

Stannade 2 nätter

Had a fantastic 2 days stay with family at Grand Coloane Resort. Staff at the reception were friendly, efficient, and helpful. Restaurant staff provided great service and the meals were likely of high quality in breakfast & lunch. Staff near the pool & The Club were attentive and helpful. Concierge team was knowledgeable and provided useful recommendations and assistance, they also helped in finding taxi. Overall, a great place to stay in Macau, just 10 mins drive to Cotai strip.

Had a fantastic 2 days stay with family at Grand Coloane Resort. Staff at the reception were friendly, efficient, and helpful. Restaurant staff provided great service and the meals were likely of high quality in breakfast & lunch. Staff near the pool & The Club were attentive and helpful. Concierge team was knowledgeable and provided useful recommendations and assistance, they also helped in finding taxi. Overall, a great place to stay in Macau, just 10 mins drive to Cotai strip.

10

Jessie

1 dec. 2024

·

Stannade 3 nätter

11/28/24 to 12/1/24 While an older property, showing its age, it is well maintained. Most importantly, peaceful. The staff were wonderful and responsive. I would stay there again. Taxi service was prompt and the doorman was spectacular.

11/28/24 to 12/1/24 While an older property, showing its age, it is well maintained. Most importantly, peaceful. The staff were wonderful and responsive. I would stay there again. Taxi service was prompt and the doorman was spectacular.

10

Paul

10 feb. 2025

·

Stannade 1 natt

Amazing customer service

Amazing customer service

10

GEMMA

19 okt. 2025

·

Stannade 3 nätter

Do the breakfast, huge selection, many tastes catered for and was fresh, clean and delicious. There are so many little extras this hotel has that really elevated the stay. Such as the well equipped kids room, selection of games, kids activities, pool toys and floaties, obstacles over the pool, room size ++, daily water bottles left it in the room, bath sheets. We utilised taxi, local bus and shuttle bus, all were easy to use and the staff assisted wherever we needed, though really noone had much desire to leave the resort anyway. All staff were accommodating and friendly, without a doubt would happily return.

Do the breakfast, huge selection, many tastes catered for and was fresh, clean and delicious. There are so many little extras this hotel has that really elevated the stay. Such as the well equipped kids room, selection of games, kids activities, pool toys and floaties, obstacles over the pool, room size ++, daily water bottles left it in the room, bath sheets. We utilised taxi, local bus and shuttle bus, all were easy to use and the staff assisted wherever we needed, though really noone had much desire to leave the resort anyway. All staff were accommodating and friendly, without a doubt would happily return.

10

Karina

13 jan. 2025

·

Stannade 2 nätter

We had an enjoyable stay at Grand Coloane. The room is very nice and spacious. Service is excellent, great breakfast spread. Serene surroundings by the water. There is a shuttle bus to the Grand Lisboa hotel. Overall a nice hotel if you’re looking for a more quiet atmosphere.

We had an enjoyable stay at Grand Coloane. The room is very nice and spacious. Service is excellent, great breakfast spread. Serene surroundings by the water. There is a shuttle bus to the Grand Lisboa hotel. Overall a nice hotel if you’re looking for a more quiet atmosphere.

10

Peter

31 jan. 2025

·

Stannade 1 natt

We have been here before and enjoy the large rooms with a balcony. The service is always great and the staff welcoming and friendly.

We have been here before and enjoy the large rooms with a balcony. The service is always great and the staff welcoming and friendly.

6

Shiping

28 aug. 2023

·

Stannade 1 natt

Very quiet, but service is very badly

Very quiet, but service is very badly

6

Teddy

18 aug. 2023

·

Stannade 1 natt

Some residents smoking on the NON-SMOKING floor. No response from the hotel. Why assign smoking resident to stay on NON-Smoking floor? Any why no response from the hotel to stop the fxxking smoking guys? An originally very good trip was destroyed by those irresponsible smokers and hotel staff.

Some residents smoking on the NON-SMOKING floor. No response from the hotel. Why assign smoking resident to stay on NON-Smoking floor? Any why no response from the hotel to stop the fxxking smoking guys? An originally very good trip was destroyed by those irresponsible smokers and hotel staff.

10

Mark

14 nov. 2025

·

Stannade 2 nätter

Be in a quiet spot, Oceanside, within minutes of the action. Top quality, well maintained, and with a friendly professional staff, I was happy to come back again after years away from the region. And it’s a great deal!

Be in a quiet spot, Oceanside, within minutes of the action. Top quality, well maintained, and with a friendly professional staff, I was happy to come back again after years away from the region. And it’s a great deal!

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Läge

Det avskilda läget vid havet nära stranden och vandringsleder erbjuder ett lugnt alternativ till Cotai. Tillgång till staden kan vara besvärlig på grund av begränsade skyttelförbindelser och svårighet att få tag på taxi, särskilt under rusningstid eller sent på kvällen.

Relaterade gästrecensioner

10

Ulrike

31 jan. 2025

·

Stannade 4 nätter

Super relaxed Holiday in a busy city. Hiking trails close by.

Super relaxed Holiday in a busy city. Hiking trails close by.

8

Lai Ching

1 sep. 2024

·

Stannade 2 nätter

交通不太方便

交通不太方便

8

Lai Hung

5 feb. 2024

·

Stannade 2 nätter

我們入住的是相連房，房間很大，十分寧靜，是休息的好地方，只是出市區要預留時間，但巴士站就在附近，也很方便

我們入住的是相連房，房間很大，十分寧靜，是休息的好地方，只是出市區要預留時間，但巴士站就在附近，也很方便

10

Titus

26 dec. 2024

·

Stannade 3 nätter

Should increase shuttle service for peak hours. Mad rush at 1230pm after check out. Taxi not easy.

Should increase shuttle service for peak hours. Mad rush at 1230pm after check out. Taxi not easy.

8

PING SUM

17 jan. 2025

·

Stannade 1 natt

「鷺環海天渡假酒店」一直不設睹場，是澳門難得一見遠離煩囂的渡假酒店，非常值得欣賞。 Shuttle Bus 已改由「上萄京」向「鷺環海天」提供 40 座位大型旅遊車接駁服務，這也是一個不錯的交通選項，唯班次稍嫌疏落，希望日後能增加服務班次。

「鷺環海天渡假酒店」一直不設睹場，是澳門難得一見遠離煩囂的渡假酒店，非常值得欣賞。 Shuttle Bus 已改由「上萄京」向「鷺環海天」提供 40 座位大型旅遊車接駁服務，這也是一個不錯的交通選項，唯班次稍嫌疏落，希望日後能增加服務班次。

10

Karina

13 jan. 2025

·

Stannade 2 nätter

We had an enjoyable stay at Grand Coloane. The room is very nice and spacious. Service is excellent, great breakfast spread. Serene surroundings by the water. There is a shuttle bus to the Grand Lisboa hotel. Overall a nice hotel if you’re looking for a more quiet atmosphere.

We had an enjoyable stay at Grand Coloane. The room is very nice and spacious. Service is excellent, great breakfast spread. Serene surroundings by the water. There is a shuttle bus to the Grand Lisboa hotel. Overall a nice hotel if you’re looking for a more quiet atmosphere.

8

Grzegorz

4 maj 2025

·

Stannade 1 natt

Good hotel, a bit worn out. Away from the city, a taxi from the center of Cotai costs about 60 patacas

Good hotel, a bit worn out. Away from the city, a taxi from the center of Cotai costs about 60 patacas

8

Wing Man

6 mars 2023

·

Stannade 2 nätter

因為疫情關係，Shuttle Bus於平日星期一至五暫停，所以以酒店偏僻程度來說，真心不太方便雖然酒店步行3分鐘出回馬路，有巴士15號可以搭乘出氹仔市中心近官也街附近，21A可以到澳門半島但需時比較長於威尼斯人、巴黎人酒店搭乘的士大約60-70澳門幣到達酒店如果需要由酒店搭乘的士，需由酒店前台員工幫忙致電預約，因酒店太偏僻關係，不會長期有的士等候但酒店環境的確舒服

因為疫情關係，Shuttle Bus於平日星期一至五暫停，所以以酒店偏僻程度來說，真心不太方便雖然酒店步行3分鐘出回馬路，有巴士15號可以搭乘出氹仔市中心近官也街附近，21A可以到澳門半島但需時比較長於威尼斯人、巴黎人酒店搭乘的士大約60-70澳門幣到達酒店如果需要由酒店搭乘的士，需由酒店前台員工幫忙致電預約，因酒店太偏僻關係，不會長期有的士等候但酒店環境的確舒服

10

Salina

28 juli 2023

·

Stannade 1 natt

The hotel and the area was very good But it was lil bit inconvenient for the transportation at late night

The hotel and the area was very good But it was lil bit inconvenient for the transportation at late night

6

Wai sim

12 juni 2023

·

Stannade 1 natt

環境清幽，房間舒適，但交通不便，雖然酒店有專車到市區，但時間有限制及每30分鐘得－班車，的士又很難電召，嚴重不足以應付酒店住客的需求。

環境清幽，房間舒適，但交通不便，雖然酒店有專車到市區，但時間有限制及每30分鐘得－班車，的士又很難電召，嚴重不足以應付酒店住客的需求。

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Måltider

Frukosten får ofta beröm för sin variation och kvalitet, och många uppskattade restaurangen på plats. Ett fåtal noterar underbemannad service ibland och begränsade alternativ för sen kväll.

Relaterade gästrecensioner

10

XIYANG

3 maj 2024

·

Stannade 1 natt

整体环境得天独厚，房间带露台，风景很好！酒店有优惠套餐，比hotels便宜。早餐订的晚已经不能线上买了，现场买的，性价比一般。

整体环境得天独厚，房间带露台，风景很好！酒店有优惠套餐，比hotels便宜。早餐订的晚已经不能线上买了，现场买的，性价比一般。

4

James

29 maj 2023

·

Stannade 2 nätter

poor property maintenance not enough staff , poor buffer breakfast service

poor property maintenance not enough staff , poor buffer breakfast service

10

Sheikh Taslim

31 dec. 2023

·

Stannade 1 natt

Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!

Lovely and peaceful place for family outing! You should try the calm and fomfort arround with indoor and outdoor swimingpools. Kid's activities. The trainers are very helpful and kid-friendly. No hurry! Thats the beauty. Finally the foods, specially for long breakfast, many items even you don't need any formal lunch after it. We like it. Lastly, I should mention you may find some ants in the room, should be careful if you have kids with you, otherwise they are not harmful. I'll prefer to go again!

8

TANG

30 dec. 2023

·

Stannade 1 natt

Friendly nice staff, check in and check out efficient. The quality of food is nice. Nice sunset view and silent environment. However, the room is a bit old and need to renovate

Friendly nice staff, check in and check out efficient. The quality of food is nice. Nice sunset view and silent environment. However, the room is a bit old and need to renovate

10

GEMMA

19 okt. 2025

·

Stannade 3 nätter

Do the breakfast, huge selection, many tastes catered for and was fresh, clean and delicious. There are so many little extras this hotel has that really elevated the stay. Such as the well equipped kids room, selection of games, kids activities, pool toys and floaties, obstacles over the pool, room size ++, daily water bottles left it in the room, bath sheets. We utilised taxi, local bus and shuttle bus, all were easy to use and the staff assisted wherever we needed, though really noone had much desire to leave the resort anyway. All staff were accommodating and friendly, without a doubt would happily return.

Do the breakfast, huge selection, many tastes catered for and was fresh, clean and delicious. There are so many little extras this hotel has that really elevated the stay. Such as the well equipped kids room, selection of games, kids activities, pool toys and floaties, obstacles over the pool, room size ++, daily water bottles left it in the room, bath sheets. We utilised taxi, local bus and shuttle bus, all were easy to use and the staff assisted wherever we needed, though really noone had much desire to leave the resort anyway. All staff were accommodating and friendly, without a doubt would happily return.

10

Silvia

3 juli 2025

·

Stannade 3 nätter

Hotel alejado del centro, pero tranquilo y fácil de llegar en taxi. Playa al lado. Piscina grande, con muchas tumbonas, tanto al sol como a la sombra. Y un horario amplio, de 7 a 22:00, lo cual se agradece después de un día de turisteo poder darte un bañito, ya que la temperatura acompaña. El personal muy atento y amable. Desayuno muy compmeto y abundante.

Hotel alejado del centro, pero tranquilo y fácil de llegar en taxi. Playa al lado. Piscina grande, con muchas tumbonas, tanto al sol como a la sombra. Y un horario amplio, de 7 a 22:00, lo cual se agradece después de un día de turisteo poder darte un bañito, ya que la temperatura acompaña. El personal muy atento y amable. Desayuno muy compmeto y abundante.

8

chienju

29 mars 2023

·

Stannade 2 nätter

對外交通不便，半夜沒有東西吃

對外交通不便，半夜沒有東西吃

10

Karina

13 jan. 2025

·

Stannade 2 nätter

We had an enjoyable stay at Grand Coloane. The room is very nice and spacious. Service is excellent, great breakfast spread. Serene surroundings by the water. There is a shuttle bus to the Grand Lisboa hotel. Overall a nice hotel if you’re looking for a more quiet atmosphere.

We had an enjoyable stay at Grand Coloane. The room is very nice and spacious. Service is excellent, great breakfast spread. Serene surroundings by the water. There is a shuttle bus to the Grand Lisboa hotel. Overall a nice hotel if you’re looking for a more quiet atmosphere.

10

Dennis

16 aug. 2024

·

Stannade 1 natt

Great hotel with great staff. Highly recommended. Place is quite far from where the casinos are but they have a free shuttle. Restaurant serves great food too.

Great hotel with great staff. Highly recommended. Place is quite far from where the casinos are but they have a free shuttle. Restaurant serves great food too.

10

SIN YIN

20 jan. 2023

·

Stannade 1 natt

The hotel locating at the outskirts of Macao with less light pollution is good for stargazing. I stayed at ocean view room with large balcony as all the other room type and the night sky was clear with starlight. One the other hand the hotel staff was sincere and helpful. The breakfast was good.

The hotel locating at the outskirts of Macao with less light pollution is good for stargazing. I stayed at ocean view room with large balcony as all the other room type and the night sky was clear with starlight. One the other hand the hotel staff was sincere and helpful. The breakfast was good.

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10

Aska

förra veckan

·

Stannade 1 natt

歷史悠久的酒店但還是很乾淨☺️早餐很豐富服務也很到位

歷史悠久的酒店但還是很乾淨☺️早餐很豐富服務也很到位

10

Christopher Nelson

7 aug. 2026

·

Stannade 2 nätter

Great overall! The view was spectacular, I had the beach view which I feel was better than sea view in my opinion because you could see the sea a bit, hear the waves on the beach, and see the green scenery. The location was great as it was far enough from the main city parts but close enough to hop on the its own dedicated public bus stop and get pretty much anywhere in less than 30 minutes. The breakfast was also worth getting as it had wild assortment from local Macau food to international dishes. The room was also very spacious and the balcony was great. The pools and the other sports facilities were nice. They have their own driving range for golfers which was a nice surprise!

Great overall! The view was spectacular, I had the beach view which I feel was better than sea view in my opinion because you could see the sea a bit, hear the waves on the beach, and see the green scenery. The location was great as it was far enough from the main city parts but close enough to hop on the its own dedicated public bus stop and get pretty much anywhere in less than 30 minutes. The breakfast was also worth getting as it had wild assortment from local Macau food to international dishes. The room was also very spacious and the balcony was great. The pools and the other sports facilities were nice. They have their own driving range for golfers which was a nice surprise!

10

So

29 juni 2026

·

Stannade 1 natt

感受到澳門休閒寧靜的度假一面。為了慶祝結婚37週年，我在Hotel.com 預訂了一晚鷺環海天度假酒店，酒店預早詢問到店時間和特別要求，得知到澳門慶祝結婚紀念，安排了一個美味的蛋糕。亦衷心感謝Nancy提供交通資訊。辦理入住時，已感受到這裡的職員很有禮貌和熱誠。面戴笑容的Hancy為我們辦理入住。再次感謝Nancy為我們升級至海景房間，房間內加添浪漫佈置。雖然酒店有一定歷史，海邊酒店加上附近有叢林。之前擔心房內有昆蟲，所以特別小心檢查床鋪、枕頭、被袋、牆邊、梳化和洗手間都沒有任何昆蟲，房間內整潔和保養不錯，可見房務職員的盡責。房間空間相當大，露台很大很舒適，可以看到日落、沙灘、泳池等，景觀一流。有異國風情度假感覺！房間提供迎賓水果（香蕉、蘋果和梨各一個）、兩支樽裝水、一次性拖鞋、沐浴露、二合一洗頭水、牙膏牙刷等用品，唯獨沒有潤膚液。有機會想再次入住起碼2晚！享用豐富早餐和好好享受酒店的設施！

感受到澳門休閒寧靜的度假一面。為了慶祝結婚37週年，我在Hotel.com 預訂了一晚鷺環海天度假酒店，酒店預早詢問到店時間和特別要求，得知到澳門慶祝結婚紀念，安排了一個美味的蛋糕。亦衷心感謝Nancy提供交通資訊。辦理入住時，已感受到這裡的職員很有禮貌和熱誠。面戴笑容的Hancy為我們辦理入住。再次感謝Nancy為我們升級至海景房間，房間內加添浪漫佈置。雖然酒店有一定歷史，海邊酒店加上附近有叢林。之前擔心房內有昆蟲，所以特別小心檢查床鋪、枕頭、被袋、牆邊、梳化和洗手間都沒有任何昆蟲，房間內整潔和保養不錯，可見房務職員的盡責。房間空間相當大，露台很大很舒適，可以看到日落、沙灘、泳池等，景觀一流。有異國風情度假感覺！房間提供迎賓水果（香蕉、蘋果和梨各一個）、兩支樽裝水、一次性拖鞋、沐浴露、二合一洗頭水、牙膏牙刷等用品，唯獨沒有潤膚液。有機會想再次入住起碼2晚！享用豐富早餐和好好享受酒店的設施！

10

DaYE

13 juni 2026

·

Stannade 3 nätter

Breakfast was excellent!

Breakfast was excellent!

8

Michelle

10 juni 2026

·

Stannade 2 nätter

good location

good location

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