Mirabello Hotel

I had two separate rooms here on different nights and they really were soundproof. Loved the private balcony, loved having a lift (elevator), loved having a town map although I still got a bit bamboozled every time I went out. It would have been nice to have the option of breakfast especially on Monday morning as food shops all shut Sunday PM and I had to venture far to find a kiosk selling yoghurt and fruit/nut bars. And beer.

Posizione ottima per l‘ Hotel, nonostante sia molto vicina al centro (circa 3/4 minuti a piedi) non rimane rumoroso. Pulizia ottima e staff disponibile e cordiale. Unica pecca Difficoltà nel trovare parcheggio nelle ore serali poiché Il centro si affolla per la serata.

Accueil très aimable dans cet hôtel situé dans une petite rue du centre-ville. Musées, monuments, shopping, restos, bars, tout est facilement accessible à pied. J’avais une chambre sur le toit de l’hôtel donnant sur une vaste terrasse bien agréable pour prendre le frais le soir. La chambre est simple mais avec tout le confort: sdb, clim, frigo, tv, bouilloire , etc et un bon lit! Une bonne adresse, au calme mais à deux pas de l’animation.

The staff was very friendly, we could always ask them for something. Also the rooftop was a good spot to drink something at the end of the day!

This hotel was well-located in the heart of Heraklion, and the 24-hour desk was very helpful. We got a smaller room but it was still smaller than we expected. Otherwise, check-in and check-out was very flexible, and there’s a relatively cheap parking garage a short walk away if you rent a car.

Mirabello hotel was an excellent choice overall relatively to its price. Is within a walking distance from the town centre and a supermarket. There is a private parking near which is perfect given Crete’s parking problem! It made our traveling across the island very comfortable!

Det eneste minus var, at der ikke var nok tryk på vandet i bruseren. Ellers fantastisk med lækker tagterrasse, stille og roligt selvom det er midt i byen. Central beliggenhed i forhold til gammel by, seværdigheder, shopping mm. Kun 4,5 km gang til lækker strand.

Hôtel tres bien situé a quelques pas du centre ville, tres propre ménage fait tous les jours on nous a même changer les draps. Frigo et climatisation tres important au vu de la chaleur quand nous sejournions a l hôtel Personnel sympathique Le petit point negatif, salle de bain un peu petite mais avec une douche grande

The water pressure is a little weak but other than that this was a really nice stopover in town on my way on and off the island. The staff are very kind and accommodating. The rooms were comfortable and I really liked being able to sit on the roof terrace and drink my coffee with a view of the sea in the morning.

Very friendly and helpful host who recommended eateries. Lift was a great help. Room was perfectly adequate with a fridge, TV, bathroom and two beds. Wifi worked well. Location was excellent.

We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !

My friend and I stayed here for a week — overall, it was alright. The location is definitely the highlight, very close to the city centre and within walking distance of all kinds of transport, which made getting around super easy. The room itself was decently clean, but unfortunately the towels and sheets were dirty and stained, which wasn’t great. On the plus side, the staff were friendly and helpful whenever we had questions. Decent for the price, but could use some improvements.

Det eneste minus var, at der ikke var nok tryk på vandet i bruseren. Ellers fantastisk med lækker tagterrasse, stille og roligt selvom det er midt i byen. Central beliggenhed i forhold til gammel by, seværdigheder, shopping mm. Kun 4,5 km gang til lækker strand.

Très Bon acceuil. Le chambre était encore plus belle que sur les photos. Le personnel est en permanence dans l’Hotel pour nous répondre. Le nettoyage est fait à tous les jours. Très apprécié. Merci à toute l’équipe du Mirabello Hôtel!

Hôtel tres bien situé a quelques pas du centre ville, tres propre ménage fait tous les jours on nous a même changer les draps. Frigo et climatisation tres important au vu de la chaleur quand nous sejournions a l hôtel Personnel sympathique Le petit point negatif, salle de bain un peu petite mais avec une douche grande

There is no breakfasts, hotwatwr pressure is very limited

Hotel was clean, there was a bit of a smell in the room but generally had AC, bathroom was nice and the rooms were exactly as described otherwise. Staff were very accommodating with their 247 availability. Area, however, was covered in graffiti telling tourists to go home and with violent writings. But tourist attractions very near.

The Mirabello is a small family-run hotel. They work hard and with pride. Rooms are immaculate and it is in a very quiet area in old town with two excellent local-folk family tavernas just a few steps away and around the corner. A very budget friendly and safe place to stay in the heart of old town Heraklion.

Proche du centre, calme, restaurants à proximité. Personnel sympathique et à l’écoute. Chambre propre et agréable.

Completely underrated hotel. Spotlessly clean rooms, perfect location to city centre. Staff were amazingly helpful when we couldn’t find parking. Couldn’t have asked for a better hotel.

Klein kamertje voor drie personen, helaas ook geen balkon, 1 nachtje is wel de max. Prijs is dan relatief hoog.

I had two separate rooms here on different nights and they really were soundproof. Loved the private balcony, loved having a lift (elevator), loved having a town map although I still got a bit bamboozled every time I went out. It would have been nice to have the option of breakfast especially on Monday morning as food shops all shut Sunday PM and I had to venture far to find a kiosk selling yoghurt and fruit/nut bars. And beer.

Central location, room small, but ok to stay for two nights

Pretty central location but at the time of writing, there was a building right next door that had been recently been closed off, and guarded 24/7 by multiple police officers. When asked by the front desk, they stated that there used to be « anarchists » in the building. They will probably tear down that building soon but We did initially feel unsafe the only night we were there. Staff was nice, they accommodated by moving us from the first to third floor. Room was tiny but clean.

Super Lage und super nettes und bemühtes Personal. Zimmer winzig und in keinem besonders guten Zustand.

Great central location, but still very quiet of an evening. comfortable bed. Friendly, helpful staff.

The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!

It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations

Very friendly and helpful host who recommended eateries. Lift was a great help. Room was perfectly adequate with a fridge, TV, bathroom and two beds. Wifi worked well. Location was excellent.

Hôtel bien situé en pleine centre-ville et chambre propre. Le moignon du mitigeur ne fonctionne pas très bien en position pommeau et salle d’eau très étroite. Bon accueil pendant le séjour (1 nuit). Pas de nuisances sonores le soir constaté.

The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!

I have already marked what I thought was good. However there were also bad things. The worst was that the pressure in the hot water in the shower was almost none. I could not take a normal shower because there came very little hot water. Another thing that irritated me was that I was not allowed to extend my stay six or seven hours the last day, of course against payment. That has been pos- sible to do at several other hotels I have stayed at.

We all had a good feeling about the hotel; it was clean, and the personnel were very helpful and pleasant. Thankyou.

Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.

Staff very helpful, had good balcony view, very close to market and restaurants

Excellent hotel. Clean and very central, only few minutes walk to main area. Staff and reception were excellent. Always happy to help and friendly. Would highly recommend and definitely stay there again. Overall 10/10.

This family owned hotel is incredibly hospitable and went out of their way to make us feel welcome, highly recommend this hotel when in Heraklion!

Nice area and friendly staff. Close to everything. Recommended!

I would like to thank from the bottom of my heart the hotel staff who kindly and cheerfully assisted me when I was having a problem. I recommend the hotel because of the staff but also the atmosphere and the excellent location!

Staff was friendly and helpful. Stayed one night. Staff order Ed the taxi for your us. Great area to be close to port, shopping and restaurants.

Cute place to stay. Walking distance from port.

The staff was amazing and so helpful! Great location to the city center. Bus stops and the port were very walkable.

Clean, comfortable, and quiet in the middle of town. Very close to all the sights and within 15 minutes’ walk to the port and the bus station.

The location was excellent - within walking distance to bars, restaurants and supermarkets. The sea front was very close, as were the main attractions. The room was clean and comfortable with tea and cofree making facilities provided. The staff at the front desk were excellent - helpful with directions to get where we wanted and with suggestions for restaurants. I would recommend this property without any hesitation. and easily accessible. We Venetian fortress and Morosini fountain was also

Posizione ottima per l‘ Hotel, nonostante sia molto vicina al centro (circa 3/4 minuti a piedi) non rimane rumoroso. Pulizia ottima e staff disponibile e cordiale. Unica pecca Difficoltà nel trovare parcheggio nelle ore serali poiché Il centro si affolla per la serata.

Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.

Det eneste minus var, at der ikke var nok tryk på vandet i bruseren. Ellers fantastisk med lækker tagterrasse, stille og roligt selvom det er midt i byen. Central beliggenhed i forhold til gammel by, seværdigheder, shopping mm. Kun 4,5 km gang til lækker strand.

Hotel was clean, there was a bit of a smell in the room but generally had AC, bathroom was nice and the rooms were exactly as described otherwise. Staff were very accommodating with their 247 availability. Area, however, was covered in graffiti telling tourists to go home and with violent writings. But tourist attractions very near.

Proche du centre, calme, restaurants à proximité. Personnel sympathique et à l’écoute. Chambre propre et agréable.

We had a quick night in Heraklion before catching the ferry to Santorini. The Mirabello was a convenient and affordable place to stay the night. Loved the bustling little restaurant right across the street. A short walk to the shopping area and a little bit further to the marina and fort. Just a 5 minute, 5 euro cab ride to the port in the morning that our hotel kindly arranged for us.

I had two separate rooms here on different nights and they really were soundproof. Loved the private balcony, loved having a lift (elevator), loved having a town map although I still got a bit bamboozled every time I went out. It would have been nice to have the option of breakfast especially on Monday morning as food shops all shut Sunday PM and I had to venture far to find a kiosk selling yoghurt and fruit/nut bars. And beer.

Le ménage est fait régulièrement, très propre, la porte est toujours ouverte donc on peut rentrer sans restriction d'heures. Beaucoup d'offres de très bon restaurants, centre ville accessible en 5/10 minutes, personnel très aimable très bon hôtel , le frigo et la bouilloire permettant de petit déjeuner très tôt pour les excursions .

There is no breakfasts, hotwatwr pressure is very limited

J’y avais passé quelques nuits l’année dernière et j’y suis revenue avec plaisir. Propre, confortable et bien situé en plein centre-ville. De plus, le prix est resté le même que l’année précédente ! Un seul regret, on n’y sert pas le petit-déjeuner.