Courtyard by Marriott Albany

I was traveling with my elderly mother which requires a bit more attention than usual. They made it easy for me to take care of her needs while I was able to take care of getting things done. Thank you so much.

Parking was easy and safe especially for a lone traveler! The staff were extremely helpful and efficient.

Overall, this stay was nice. The room was very clean. The only main issue that we had was the TV was not working. My husband is a big sports fanatic. And was not able to watch the game. Several different staff members did try to adjust it. But we were in a handicap accessible room. So I guess we were limited.

When we arrived the hotel charged us additional $40 for taxes. They said hotels.com is out of Washington and only charges Washington taxes and that we had to pay Georgia taxes when we arrived. Getting hit with an extra $40 was very annoying.

I would’ve gave it 5 stars, BUT there was a half used toilet tissue roll in the bathroom, stain on the chair at the desk, and the TV remote didn’t turn down the tv if you used the HDMI port. I feel that if housekeeping was cleaning thoroughly then fresh rolls of toilet paper should be provided for a new guest. Other than that it exceeded my expectations. Some of the reviews are really bad. But in my experience it’s up to date, really big tv nice view out the window. I will most likely stay here again in the future.