Holiday Inn Express Hamilton - Upper James by IHG

The breakfast selection was great, room was mostly clean, staff were phenomenal, parking was limited but the hotel staff did try and help and the hotel itself was cleaned very nicely.

Hotel staff pretended they have made up the bed. Once you lift the cover, you found bread crumbs and “toilet” paper! So gross! Also you found hairs on the washroom floor!

Highly recommend!

Room is clean, and staff are very nice and quick to respond to inquiries/service requests. Breakfast offered a good selection of pastries, some hot food items including scrambled eggs, both pork and turkey sausages, and potatoes. Other breakfast choices include cereal, fresh fruit, yogurt and beverages. Parking lot is well lit, but not gated. Security guards are on duty after-hours.

Clean room, spacious and nice. Breakfast was good, though the dinning area was a little small. Amenities were good. Parking was fine