Red Roof Inn Albany Airport

No

Primeiramente chegamos próximo ao meio dia, e nos informaram que teríamos que pagar $30 para entrar antes das 15:00, quando entramos no hotel nos deram um quarto sem tv, completamente fedendo, trocaram por um no 2 andar e não tinha elevador e o quarto estava puro mofo, perdemos toda a nossa tarde tentando contato com o hotel.com que não ajudou em nada e mentiram informando que daria um cupom pelo inconveniente, e somente as 18:00 que o hotel trocou o quarto para um sem mofo, mas mesmo assim meu marido ficou ruim pela falta de higiene

They had canceled my reservation and gave my room away without notice even though it was already paid for. Checkin time was listed as anytime and I showed up around 11:40 pm from a late flight. While I was looking for another hotel to stay at, they told me the lobby was closing and I would have to go outside. The man behind the desk was kind enough to let me stay a little longer until I confirmed alternative accommodations. Overall a very stressful and unnecessary situation. Will not visit again.

Safety hazards in and outside of the rooms not updated fire alarms, missing door knobs, broken thermostats, slippery floors, linoleum

I was berated and harassed by the maintenance employee, and I have filed a police report a formal report with North Colonie Police Department to address the incident