Quality Inn Airport - Southeast

Great clean room and the staff were friendly.

Our room had a broken fridge and a broken shower curtain rod that made water spill out of the shower. When I tried to check out in the morning, no one was there that I could bring these issues up with, so I just had to leave my room key on the desk and just hope I wasn't billed for the damage that I didn't cause

The location was good bed was comfortable

I usually don’t complain but this experience was bad. We came after midnight with a reservation (was late bc of traffic) I go to open the door to check in and it’s locked! I had to call where thankfully someone answered and I let him know we were there, didn’t say a word just hung up then came to the door and let us in. Was not hospitable and just short in tone. Got to our room which I will say the room was not bad itself. We had been traveling and wanted a drink, go to vending and ALL drinks were out, so then I’m like let’s just get ice…Ice machine did not work! I wish I was done but I’m not…went to get a hot shower in the am and the water would NOT get hot, not even warm. I did have a whole bagel and apple for breakfast so there’s that 😮‍💨 all in all they say you get what you pay for but I thought an unlocked door and warm water was an understanding.

The bath tub was awful! A broken tub mat glued to the tub had black mold and grime underneath it. The breakfast is supposed to be six to nine, we got there a little after seven and there was barely anything left. The clerk should learn to smile!