The Columbus Hilliard Hotel

Warning!! Don’t choose this one. There was no hot water, even after changing to a new room. The electric went out and when it came back on, there was no TV. They are under construction and changing hands so they said a bad review wouldn’t even matter. The rates are mid range and up, we weren’t looking for an economy deal when we chose this hotel. We chose wrong, don’t make the same mistake.

my daughter attends OSU. We were in town for less than 24 hours to attend her sorority event. the hotel had no hot water. the entire purpose of a hotel stay is to get rest and shower. i was unable to shower. nothing was done for this absurdity. i was given an im sorry from the fri t desk and we have a list of others that have to pass to my manager.

The breakfast offered for Marriott BonVoy members is excellent. Staff is very kind and helpful. Two minor issues - no hot water on Sunday and there was a smoky smell to our room

First room we got, the AC was not working. Was given another room one floor higher but the floor smelled of smoke. Breakfast was decent but was a counter order and only for take-out. No sit-down options at the hotel for breakfast. Pool was decent but a bit cold. People on balcony can see you swim.

Had to switch rooms three times as they didn’t provide the proper room booked and the second one the moved us to had a clogged toilet and the third had a broken shower and my car got broken into