Red Roof Inn PLUS+ Columbus Downtown - Convention Center

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Staff were nowhere to be found. Front desk was consistently unattended. Room keys deactivated every day during the 3 day stay and needed the front desk to activate each day. Housekeeping never came to the room any of the 3 days. No fridge or microwave in room like advertised. Only coffee available in morning. When front desk staff was present, they were on their phone entire time. Last time we needed all three rooms keys reactivated they didn't even ask for ID, just reactivated the room keys which is a huge security concern. Advise looking for other hotels in the area if saying in downtown.

Room is very clean but some of the lights did not work. Staff is very polite and helpful they let me park hours before my check in

My concert was canceled Would not give me a credit or refund

20 for parking is insane