Tru by Hilton Stockbridge Eagles Landing

I enjoyed my stay at Tru Hilton. The area was convenient for the event that I was attending, the staff was warm and inviting, the area was very quiet and made me feel safe. I would recommend this hotel to all my family and friends. My one takeaway was the parking. Extended the parking lot would be a great plus.

Felt brand new. Receptionists were super friendly. Very good blackout blinds and windows blocked all light and sound from the freeway. Great reception area with 24/7 tea and coffee, pool table etc.

I liked that there was a pool table in the lobby area, as well as a drawer full of other games and activities. I enjoyed sitting in the swing, too! The rooms were very nice with hardwood floors, although my tv wasn’t connected so we had to move to another room. The staff was great!

Service was horrible when I got there it was police everywhere because someone left a baby in the car and one of the staff called the police then the police had to come back because the person who left the child in the car called and threatened the lady that worked at the front desk…. Then I called and asked for some towels and they told me to come down to get them I said I have my small baby so after about 40 minutes they brought some towels up… The next day I thought house keeping was going to clean the room they never came to clean the room the whole time I stayed there.. no pool I just would never go back.!!!

Really nice resort. Only down fall is that they do not have a bar or pool.

I really enjoyed my stay at Tru. The pool table and gym was awesome. The staff was pleasant and friendly. This is a fairly new hotel and it was great.

Ok but no water upon arrival shower no hot water just a dribble next morning hot water for shower but still very low pressure would like a price adjustment for the inconvenience

Very clean, comfortable beds, beautiful decorated,free good breakfast options, staff very friendly, safe, nice gym, close to major highway, close to local hospital, shopping. Centrally located to many things.

The front desk was amazing and the hotel inside out was perfect. Only one thing it get very pack and barley no where to park. Sometimes people park double park and don’t respect for others to park. But in all I’ll give the hotel a 5 star

I like the quietness of the property. I didn’t like breakfast at all. The low water pressure makes taking a shower a difficult task.

Clean room. Friendly staff.

Room dirty. Move us and that room was dirty too.

Clean and new, but small room.

New hotel. Extremely clean. Very friendly staff.

Hotel was very clean but the pillow cases on my bed was dirty. Reported the problem and they took care of it immediately.

Service was horrible when I got there it was police everywhere because someone left a baby in the car and one of the staff called the police then the police had to come back because the person who left the child in the car called and threatened the lady that worked at the front desk…. Then I called and asked for some towels and they told me to come down to get them I said I have my small baby so after about 40 minutes they brought some towels up… The next day I thought house keeping was going to clean the room they never came to clean the room the whole time I stayed there.. no pool I just would never go back.!!!

Great place to stay. Everything was in tip top shape and staff was very friendly

My overall experience was great. I was checked in by Dan who was very personable and followed up with a text, and responded to text quickly. Thank you! Dan and thank you Hotels.com for the opportunity. The only complaint was there was lots of hair on floor inside my the room. Will stay again in the near future.

2 day's in a row housekeeping didn't clean my room. Checked out 2 day's early and stayed somewhere else.

Checked our 2 day's early. Housekeeping didn't clean room 2 day's in a row. Conditioner bottle was empty the whole time I there.

Great hotel. A bit noisy due to being next to the interstate. Staff is great and very helpful. Convient location.

Great Customer Service. My flight was delayed extremely and when I got to the hotel my reservation noted to us that it was expired. I had no way to acknowledge to hotel that my flight was delayed because the flight ask that we turn off our phones but the departure was 2 hrs later. When we got to our room it was a room that had not been cleant we were immediately set up in another room. We requested handicapped the was was not very accessible for handi cap. Other than that good stay

Person upstairs in room was making noise all night

Clean and new, but small room.

Staff was friendly. There was a lot of noise at night from above. It sounded like people were standing moping. A little hard to sleep.

Stopped for one night on our way home from Florida. Nice clean hotel. Very friendly staff. Breakfast was great. You could hear traffic from the interstate, so that would be the only down fall. Overall great place to stay.

Overall it was a great stay, very clean and friendly staff. The beds were comfortable and it was quiet. A few negatives though, The room I booked was supposed to be an accessible room with a tub, it had a shower instead. I didn't say anything because we were leaving in the morning anyway but granny wasn't able to take a bath. At breakfast the food was good, they had oatmeal, fruit, breads, ceral,yogurt, bacon and cheese omelets and boiled eggs. Unfortunately the pancake machine was broke. I would use this hotel again, I really appreciated the kindness of the staff and the cleanliness and comfort of the hotel.

I stayed there for three days; overall, it was just OK. I stayed at this hotel versus another one I usually stay at because it's new and has better stars. My room was right by the elevator, so I could hear every time somebody got off; the walls are very thin. I could hear people on both sides of me. One of the toilet paper rolls was disgusting, so I immediately threw that out and got another one from the housekeeper. Each day I went out and came back, the bed was not made; the trash was not taken out, and there were no fresh towels. I had to find the housekeeper again so I could get fresh towels and unload my trash. The staff downstairs just sits around on their phones and doesn't really acknowledge you when you leave. Right before I was checking out, I was going downstairs to load my car. The housekeeper asked if I was leaving; I said no, not yet. When I came back upstairs, the housekeeper was coming out of my room and handed me my phone and wallet. I asked her why she was in there when I wasn't even checking out yet. She stated that she thought I said I was leaving. I replied back, 'I never said that; I said I wasn't leaving yet.' I quickly checked my wallet to make sure all my money was still in there, and it was. This has never happened to me before. When I went to check out downstairs, I informed them, but they didn't really seem to care. All they said was, 'OK, we will look into it.' I learned my lesson; I will continue to stay at the hotel I always stay at.

Rooms were really small. No carpet made footsteps loud above and below

The only problem I had was the people in the room above me made a lot of noise during the night.

Everything was great, the staff was friendly and welcoming. Thank you for making my stay pleasant!

Courteous - Accommodating - Professional

Check in was frictionless and quick and the front desk person was ready with a couple of fantastic local restaurant recommendations when we asked. Nice hotel with even nicer staff. Well done!

Jasmine was an amazing host. She checked us in with no issues. She was polite and very helpful. My stay was wonderful.

Ibhad early check in at 1 pm when i arrived there was no room for me. Even after it was confirmed. I had a wedding event i was supposed to attend amd i was late. I waited for a room from 1pm until 5pm. Once they said they had a room i went up the room was not cleaned at all photo was taken. Back down stairs. They gave me another room that was not swept. This was the worst experience

This hotel was amazing!! Super clean, brand new, the staff was accommodating.

New hotel. Extremely clean. Very friendly staff.

My overall experience was great. I was checked in by Dan who was very personable and followed up with a text, and responded to text quickly. Thank you! Dan and thank you Hotels.com for the opportunity. The only complaint was there was lots of hair on floor inside my the room. Will stay again in the near future.

Great Stay! Great Staff!

I stayed there for three days; overall, it was just OK. I stayed at this hotel versus another one I usually stay at because it's new and has better stars. My room was right by the elevator, so I could hear every time somebody got off; the walls are very thin. I could hear people on both sides of me. One of the toilet paper rolls was disgusting, so I immediately threw that out and got another one from the housekeeper. Each day I went out and came back, the bed was not made; the trash was not taken out, and there were no fresh towels. I had to find the housekeeper again so I could get fresh towels and unload my trash. The staff downstairs just sits around on their phones and doesn't really acknowledge you when you leave. Right before I was checking out, I was going downstairs to load my car. The housekeeper asked if I was leaving; I said no, not yet. When I came back upstairs, the housekeeper was coming out of my room and handed me my phone and wallet. I asked her why she was in there when I wasn't even checking out yet. She stated that she thought I said I was leaving. I replied back, 'I never said that; I said I wasn't leaving yet.' I quickly checked my wallet to make sure all my money was still in there, and it was. This has never happened to me before. When I went to check out downstairs, I informed them, but they didn't really seem to care. All they said was, 'OK, we will look into it.' I learned my lesson; I will continue to stay at the hotel I always stay at.

I enjoyed my stay at Tru Hilton. The area was convenient for the event that I was attending, the staff was warm and inviting, the area was very quiet and made me feel safe. I would recommend this hotel to all my family and friends. My one takeaway was the parking. Extended the parking lot would be a great plus.

Great hotel. A bit noisy due to being next to the interstate. Staff is great and very helpful. Convient location.

The property was located in a nice spot close to shopping and dining options.

Excellent Stay Will Definitely Stay Again New Clean & Quite Area

Convenient

Very comfortable beds and extremely friendly staff. Good breakfast selection. New establishment and very convenient to I-75

This property was nice and clean.. a little further from downtown but close enough to the airport

Stopped for one night on our way home from Florida. Nice clean hotel. Very friendly staff. Breakfast was great. You could hear traffic from the interstate, so that would be the only down fall. Overall great place to stay.

Good safe

Very clean, comfortable beds, beautiful decorated,free good breakfast options, staff very friendly, safe, nice gym, close to major highway, close to local hospital, shopping. Centrally located to many things.

Ok for a stop. Breakfast was good. Not the nicest room we’ve seen at a Tru

Breakfast was lacking

The weekday Friday breakfast was good but the weekend breakfast was subpar. Scrambled eggs were not great and sausage was terrible. I love hard boiled egg as an option but it was always cold The fruit and oatmeal with all the sides were great! The coffee bar was excellent; refreshed frequently The vinegar smell in the room was overwhelming and it stayed all the days we were there. Not enough garbage cans and no garbage bags some folks had trouble squeezing the body wash bottles but it was ok for me. If I am to stay there again I would need a different small. The staff were superb

To be honest, I booked this based on the pancake making machine 😂. I loved it when we stayed at Tru in S.C. and found it’s specific to this hotel chain. **This hotel is only 4 months old and hasn’t received everything they need for their pancake machine, so the joke’s on me. Otherwise, everything is awesome. The breakfast lady was so sweet and extra helpful. I wish I had gotten her name so she could receive credit for going above and beyond!! Plus the breakfast options (omelets, bacon, sausage, oatmeal with toppings, variety of juices, etc) are much than most continental breakfasts. This hotel is well worth the price!

Stayed on our way to Disney/Florida Great place with clean rooms. So many options for breakfast. Will definitely stay here again.

Great place , friendly staff, great breakfast options

The breakfast layout was exceptional. Samaya (sp?) aka “Sam” is a great hostess, as well as her team members.

Stopped for one night on our way home from Florida. Nice clean hotel. Very friendly staff. Breakfast was great. You could hear traffic from the interstate, so that would be the only down fall. Overall great place to stay.

Overall it was a great stay, very clean and friendly staff. The beds were comfortable and it was quiet. A few negatives though, The room I booked was supposed to be an accessible room with a tub, it had a shower instead. I didn't say anything because we were leaving in the morning anyway but granny wasn't able to take a bath. At breakfast the food was good, they had oatmeal, fruit, breads, ceral,yogurt, bacon and cheese omelets and boiled eggs. Unfortunately the pancake machine was broke. I would use this hotel again, I really appreciated the kindness of the staff and the cleanliness and comfort of the hotel.

The staff is very welcoming and warming. Breakfast is good. Overall a good experience.