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Best Western Knoxville Suites - Downtown

96 USD

a notte

Media per settembre

Best Western Knoxville Suites - Downtown - Image 1

Best Western Knoxville Suites - Downtown - Camera

Best Western Knoxville Suites - Downtown - Camera

Best Western Knoxville Suites - Downtown - Reception

Best Western Knoxville Suites - Downtown - Bagno

Seleziona le date per controllare prezzi e disponibilità

96 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Best Western Knoxville Suites - Downtown, il prezzo per notte è in media di 90 USD nel mese più economico (dicembre) e di 139 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Best Western Knoxville Suites - Downtown per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	90 USD
febbraio	96 USD
marzo	119 USD
aprile	109 USD
maggio	139 USD
giugno	100 USD
luglio	96 USD
settembre	96 USD
ottobre	108 USD
novembre	111 USD
dicembre	90 USD

Prezzo più alto: maggio (circa 139 USD)

Prezzo più basso: dicembre (circa 90 USD)

Informazioni su questa struttura

Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta, una vasca idromassaggio e una palestra. Questo hotel offre, inoltre, il Wi-Fi gratuito e un distributore automatico.

Servizi

Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta, una vasca idromassaggio e una palestra. Questo hotel offre, inoltre, il Wi-Fi gratuito e un distributore automatico.

Servizi per le aziende

Potrai usufruire di accesso gratuito a Internet via cavo, un business center aperto 24 ore su 24 e quotidiani gratuiti nella hall. Il un parcheggio gratuito è disponibile in loco.

Ristorazione

Best Western Knoxville Suites - Downtown include un minimarket. La colazione completa viene servita gratuitamente tutti i giorni dalle ore 06:00 alle ore 09:00.

Camere

Rilassati in una delle 58 camere con aria condizionata della struttura, completa di frigorifero e microonde. La connessione Internet inclusa, wireless e via cavo, e la TV LCD con canali via cavo sono l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono casseforti, salotti separati e telefoni con chiamate urbane gratuite.

Posizione

A Knoxville (Inskip), potresti voler soggiornare presso Best Western Knoxville Suites - Downtown ad appena 10 minuti di auto da University of Tennessee e da Centro congressi di Knoxville. Questo hotel si trova a 9,2 km da Neyland Stadium e 9,9 km da Stadio Thompson–Boling Arena.

Nelle vicinanze

Knoxville Expo Center(1.3 miglia)
Victor Ashe Dog Park(3.4 miglia)
Knoxville Children's Theatre(3.5 miglia)
Ludoteca e noleggio gonfiabili Bounce USA(3.7 miglia)
Max Air Trampoline Park(4.2 miglia)
North Knoxville Medical Center(4.5 miglia)
Knoxville College(4.7 miglia)
Central United Methodist Church(4.8 miglia)
Old Gray Cemetery(4.8 miglia)
Organizzazione no profit A1LabArts(4.8 miglia)
Knoxville Museum of Art(5 miglia)
Centro congressi di Knoxville(5 miglia)
Colston Center for the Performing Arts(5.1 miglia)
Sunsphere Tower(5.1 miglia)
Associazione East Tennessee Veterans Memorial(5.2 miglia)
L'aeroporto più comodo per raggiungere Best Western Knoxville Suites - Downtown è Alcoa - Aeropuerto de Knoxville (TYS)(17.3 miglia)

Parcheggio
Piscina
Camere non fumatori
Business center
Servizio di pulizia
Cassetta di sicurezza

Posizione

5317 Pratt Road, Inskip, Knoxville (Tennessee), Tennessee, Stati Uniti d'America

Knoxville Expo Center (1.3 miglia)

Victor Ashe Dog Park (3.4 miglia)

Knoxville Children's Theatre (3.5 miglia)

Ludoteca e noleggio gonfiabili Bounce USA (3.7 miglia)

Max Air Trampoline Park (4.2 miglia)

North Knoxville Medical Center (4.5 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Suite, 1 letto queen, accessibile ai disabili, non fumatori (with Sofabed)

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Suite, 2 letti queen, non fumatori, frigorifero e microonde (Dining Table;with Sofabed)

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 6

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Suite, 1 letto king, non fumatori, frigorifero e microonde (with Sofabed)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Suite, 1 letto queen, accessibile ai disabili, vasca da bagno (with Sofabed)

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti

8

Molto buono

Sulla base di 1005 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

16%

In coppia

22%

Famiglia

52%

Gruppo

6%

In solitaria

2%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Presso il Best Western Knoxville Suites - Downtown, i viaggiatori descrivono camere spaziose e personale cordiale a prezzi accessibili, ma notano anche interni datati, pulizia non sempre coerente con odori persistenti e strutture come la piscina, l'idromassaggio e la palestra che necessitano di manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Presso il Best Western Knoxville Suites - Downtown, i viaggiatori descrivono camere spaziose e personale cordiale a prezzi accessibili, ma notano anche interni datati, pulizia non sempre coerente con odori persistenti e strutture come la piscina, l'idromassaggio e la palestra che necessitano di manutenzione.

Molti ritengono che la struttura non sia veramente in centro, sebbene l'accesso all'autostrada e ai ristoranti nelle vicinanze sia facile. I pareri sulla colazione variano da soddisfacente e ben fornita a fredda o limitata. Il rapporto qualità-prezzo dipende dalla tolleranza verso l'usura e dai compromessi sulla posizione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

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Servizi

La piscina interna e l'idromassaggio sono spesso segnalati come freddi, molto piccoli o fuori servizio; la palestra e alcune dotazioni (ascensore, serrature delle porte) mostrano segni di usura e occasionali problemi. Il parcheggio è comodo e la struttura è aperta agli animali domestici.

Recensioni degli ospiti correlate

8

Carl

4 apr 2025

·

Soggiorno di 1 notte

Property does need a bit of updating. Staff was great. Had a handicap accessible shower, my wife said it needed cleaning and the curtain didn't keep the water from getting in the floor very well, probably due to the handheld not having a wall hook so it would hang. Hot tub only had 2 jets working & not very strong at that. But overall it was ok for a night

Property does need a bit of updating. Staff was great. Had a handicap accessible shower, my wife said it needed cleaning and the curtain didn't keep the water from getting in the floor very well, probably due to the handheld not having a wall hook so it would hang. Hot tub only had 2 jets working & not very strong at that. But overall it was ok for a night

6

Caleb

19 gen 2025

·

Soggiorno di 1 notte

The pool was good, the bubbles on the hot tub didn’t work. The carpet is dated, workable, but very dirty in places (like the fitness room). The fitness room didn’t open with a room key, you had to go to the front desk and wait till they were available to come open it. The elevator is very VERY slow. Breakfast was delicious and the staff was friendly and lovely A step up from basic but it’s def not Hilton.

The pool was good, the bubbles on the hot tub didn’t work. The carpet is dated, workable, but very dirty in places (like the fitness room). The fitness room didn’t open with a room key, you had to go to the front desk and wait till they were available to come open it. The elevator is very VERY slow. Breakfast was delicious and the staff was friendly and lovely A step up from basic but it’s def not Hilton.

8

Shannon

13 lug 2024

·

Soggiorno di 1 notte

The pool area needs cleaned and roof repaired

The pool area needs cleaned and roof repaired

4

Alexander

29 mar 2024

·

Soggiorno di 1 notte

Cold water in swimming pool

Cold water in swimming pool

8

Janel

25 mar 2024

·

Soggiorno di 1 notte

The customer service was outstanding.The hotel itself needs a bit of a facelift as everything is much more worn in appearance than in the photos, especially the pool area. It was clean and comfortable though.

The customer service was outstanding.The hotel itself needs a bit of a facelift as everything is much more worn in appearance than in the photos, especially the pool area. It was clean and comfortable though.

6

Rob

8 feb 2024

·

Soggiorno di 1 notte

I was looking forward to soaking in the hot tub but the heater and jets were not working and it was just dirty water. The pool was not very warm so I settled for a cold swim. Staff was friendly, parts of the hotel were a bit run down (pool area, workout rooms).

I was looking forward to soaking in the hot tub but the heater and jets were not working and it was just dirty water. The pool was not very warm so I settled for a cold swim. Staff was friendly, parts of the hotel were a bit run down (pool area, workout rooms).

10

Joseph

31 dic 2023

·

Soggiorno di 2 notti

The hotel was nice. We had a suite so we had a separate sitting area in our room. The hotel is pet friendly too and charges $15 a night if you have a pet. Only issue was the toilet running for a few seconds every five minutes or so but we just shut the bathroom door and it the sound wasn't an issue.

The hotel was nice. We had a suite so we had a separate sitting area in our room. The hotel is pet friendly too and charges $15 a night if you have a pet. Only issue was the toilet running for a few seconds every five minutes or so but we just shut the bathroom door and it the sound wasn't an issue.

10

Jewell

7 lug 2023

·

Soggiorno di 1 notte

Great for a 1 night stay with the family. Just wish the pool had been available, we were told at first it was ok to swim, then told by another employee not ok but the hot tub was ok. The indoor setting for these was quite hot and made the area a little unbearable to be in longer than 15 minutes without away to cool down.

Great for a 1 night stay with the family. Just wish the pool had been available, we were told at first it was ok to swim, then told by another employee not ok but the hot tub was ok. The indoor setting for these was quite hot and made the area a little unbearable to be in longer than 15 minutes without away to cool down.

6

Natasha

3 lug 2023

·

Soggiorno di 1 notte

The hotel was okay. The room was outdated, but clean. The pull out sofa was awful (I know these are typically not great, but this was a whole new level of terrible). The front desk was anything but helpful. We were there on a Saturday, it was 95 degrees outside, and the pool was closed. We were first told it would be open no later than 4:30pm. Then we were told no later than 6:30pm, then it was 7:30 or 8pm. The last time we asked, it was 8:30 or 9pm. Not entirely sure what continued to delay the pool reopening, we were never told. The room served its purpose as somewhere to sleep, but it was disappointing. We only booked this hotel for the pool, which we weren't able to use.

The hotel was okay. The room was outdated, but clean. The pull out sofa was awful (I know these are typically not great, but this was a whole new level of terrible). The front desk was anything but helpful. We were there on a Saturday, it was 95 degrees outside, and the pool was closed. We were first told it would be open no later than 4:30pm. Then we were told no later than 6:30pm, then it was 7:30 or 8pm. The last time we asked, it was 8:30 or 9pm. Not entirely sure what continued to delay the pool reopening, we were never told. The room served its purpose as somewhere to sleep, but it was disappointing. We only booked this hotel for the pool, which we weren't able to use.

10

John

20 mar 2023

·

Soggiorno di 2 notti

The pool needs to be updated. If you have a indoor pool it should be heated instead of ice cold and no heat blowing out of the vents Couldn't even use spa to warm up due to not working. Heated pool is a must if it's indoors.

The pool needs to be updated. If you have a indoor pool it should be heated instead of ice cold and no heat blowing out of the vents Couldn't even use spa to warm up due to not working. Heated pool is a must if it's indoors.

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Pulizia

I commenti sulla pulizia sono contrastanti: molti ospiti hanno trovato le camere molto pulite, mentre altri hanno segnalato odori forti (fumo, urina, muffa), arredi macchiati o usurati e occasionali infestanti o muffa. Anche le aree comuni e la moquette mostrano segni di usura in alcune recensioni.

Recensioni degli ospiti correlate

8

Michael

29 nov 2025

·

Soggiorno di 1 notte

Clean room

Clean room

10

Pamela

9 nov 2025

·

Soggiorno di 2 notti

Very clean! Very polite employees

Very clean! Very polite employees

6

LaKeshia

4 ago 2025

·

Soggiorno di 1 notte

The hotel looks nothing like what you see in the pictures. Its is very out-dated. There was also a strange smell in our room.

The hotel looks nothing like what you see in the pictures. Its is very out-dated. There was also a strange smell in our room.

6

Carol

22 mag 2025

·

Soggiorno di 1 notte

Stayed here many times but this was the dirtiest the room has been. Every wall/mirror frame was filthy. The main things like bed, sink, shower was fine but the walls and doors really needed a wipe down. Curtains had holes in them. Room also had a really bad smell. Hotel was sold out so we didn’t ask to move. Front desk lady was super sewer and helpful though.

Stayed here many times but this was the dirtiest the room has been. Every wall/mirror frame was filthy. The main things like bed, sink, shower was fine but the walls and doors really needed a wipe down. Curtains had holes in them. Room also had a really bad smell. Hotel was sold out so we didn’t ask to move. Front desk lady was super sewer and helpful though.

4

Juanita

14 mag 2025

·

Soggiorno di 1 notte

The towels were not clean and the room smelled

The towels were not clean and the room smelled

2

Nicholas

8 apr 2025

·

Soggiorno di 1 notte

The stay was way overpriced. Drywall on the floor from ceiling water damage. Dirty. Smelled musty / moldy in the room. Would not recommend this hotel.

The stay was way overpriced. Drywall on the floor from ceiling water damage. Dirty. Smelled musty / moldy in the room. Would not recommend this hotel.

2

Zacharey

3 gen 2025

·

Soggiorno di 1 notte

While I have a list of specific complaints, the overall problem was cleanliness. Most locations in the hotel smelled of something- our floor smelled of cigarette smoke despite being nonsmoking. The heater in our room smelled so awful when we turned it on (in January) the whole room smelled so bad we had to step out. Bathroom was dirty, floor was dirty (found a chip on the back of one of the chairs), we had to ask for new sheets for the pull out bed… we tried to call down to the front desk and our phone didn’t work, the toilet didn’t flush all the way and after a few uses we didn’t feel comfortable using it in the middle of the night in case it overflowed. The staff was pleasant and helpful, especially the breakfast service person.

While I have a list of specific complaints, the overall problem was cleanliness. Most locations in the hotel smelled of something- our floor smelled of cigarette smoke despite being nonsmoking. The heater in our room smelled so awful when we turned it on (in January) the whole room smelled so bad we had to step out. Bathroom was dirty, floor was dirty (found a chip on the back of one of the chairs), we had to ask for new sheets for the pull out bed… we tried to call down to the front desk and our phone didn’t work, the toilet didn’t flush all the way and after a few uses we didn’t feel comfortable using it in the middle of the night in case it overflowed. The staff was pleasant and helpful, especially the breakfast service person.

4

Virginia

20 mag 2024

·

Soggiorno di 1 notte

Do not stay here. I have never been in a room that smelled so bad. It was evident that they don’t clean enough. They gave me another room and it was the same. I asked my refund and left.

Do not stay here. I have never been in a room that smelled so bad. It was evident that they don’t clean enough. They gave me another room and it was the same. I asked my refund and left.

2

BRANDI

27 mar 2024

·

Soggiorno di 1 notte

After check in, we didn't even stay for 5 minutes. When we arrived at our room, the door was cracked open by the safety lock. We entered and noticed the trash can wasn't cleaned out (beds did not look like they had been slept in) and we checked cleanliness of the bathroom and noticed a nasty cockroach in the tub. Snapped a quick picture and went straight back to the front desk. Both the receptionist and manager were very understanding and immediately refunded our money. Something tells us this isn't the first time this has happened :(

After check in, we didn't even stay for 5 minutes. When we arrived at our room, the door was cracked open by the safety lock. We entered and noticed the trash can wasn't cleaned out (beds did not look like they had been slept in) and we checked cleanliness of the bathroom and noticed a nasty cockroach in the tub. Snapped a quick picture and went straight back to the front desk. Both the receptionist and manager were very understanding and immediately refunded our money. Something tells us this isn't the first time this has happened :(

6

Alison

9 giu 2023

·

Soggiorno di 4 notti

Bed was comfortable, shower was good and hot and room had all facilities. Front desk staff very friendly and helpful. Breakfast was well presented with plenty of choices in a pleasant, airy room. But....we had mold on our bedroom ceiling, the bed area smelled musty, bathroom ceiling had been repaired but not painted and the cupboard drawers kept sliding open all the time! Room was desperately in need of a proper upgrade and new carpet as it was quite dingy. This hotel is not close to "downtown" and had few dining options. The area is more of a truck stop location between freeways. There was a good Ingles market right next door so we ended up buying food there and using the microwave in our room .

Bed was comfortable, shower was good and hot and room had all facilities. Front desk staff very friendly and helpful. Breakfast was well presented with plenty of choices in a pleasant, airy room. But....we had mold on our bedroom ceiling, the bed area smelled musty, bathroom ceiling had been repaired but not painted and the cupboard drawers kept sliding open all the time! Room was desperately in need of a proper upgrade and new carpet as it was quite dingy. This hotel is not close to "downtown" and had few dining options. The area is more of a truck stop location between freeways. There was a good Ingles market right next door so we ended up buying food there and using the microwave in our room .

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Camere

Le suite sono generalmente spaziose e con letti comodi per molti, ma l'arredamento e le dotazioni sono datati e mostrano segni di usura. Gli ospiti menzionano frustrazioni per la manutenzione, come sistemi di climatizzazione rumorosi o inefficienti, letti cigolanti o scomodi e problemi con le serrature delle porte o gli infissi, oltre a occasionali problemi con il Wi‑Fi.

Recensioni degli ospiti correlate

8

Holly

17 nov 2025

·

Soggiorno di 3 notti

Good size room. Liked there were two sinks

Good size room. Liked there were two sinks

2

Gopikrishna

20 ott 2025

·

Soggiorno di 1 notte

This is the worst "Best Western" I have come across in my life. Exept for one person, other staff were extremely rude. There was no internet in the room for our entire stay. When asked, I was asked to call a toll free number and get it fixed myself ! There were no extra pillows and bedsheets in the room and when I asked the rude woman in the front desk started arguing with me that it is there. Very poor service for the money

This is the worst "Best Western" I have come across in my life. Exept for one person, other staff were extremely rude. There was no internet in the room for our entire stay. When asked, I was asked to call a toll free number and get it fixed myself ! There were no extra pillows and bedsheets in the room and when I asked the rude woman in the front desk started arguing with me that it is there. Very poor service for the money

8

Brian

21 ago 2025

·

Soggiorno di 2 notti

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

4

varnel

7 lug 2025

·

Soggiorno di 3 notti

The door lock does not work it stays open

The door lock does not work it stays open

6

Neil

18 giu 2025

·

Soggiorno di 1 notte

The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.

The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.

8

Pamela

1 giu 2025

·

Soggiorno di 4 notti

It was a decent room, but the beds were very high and we are not tall people. We won't stay here again for that reason.

It was a decent room, but the beds were very high and we are not tall people. We won't stay here again for that reason.

8

Lee

5 mag 2025

·

Soggiorno di 1 notte

HVAC unit was noisy. All else was fine.

HVAC unit was noisy. All else was fine.

8

Lori Lena

26 ott 2024

·

Soggiorno di 1 notte

Air conditioner did not work well

Air conditioner did not work well

6

Edlyn

21 ago 2024

·

Soggiorno di 3 notti

Air conditioner was loud and tv channels not available.

Air conditioner was loud and tv channels not available.

6

laura

21 nov 2023

·

Soggiorno di 4 notti

Very clean but pretty shabby. Convenient location. Had a problem with a door lock but it was immediately taken care of. Rooms are very large.

Very clean but pretty shabby. Convenient location. Had a problem with a door lock but it was immediately taken care of. Rooms are very large.

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Servizio

Il servizio è spesso elogiato per la sua cortesia e disponibilità, con diversi membri del personale citati per nome. Tuttavia, una minoranza segnala interazioni scortesi, supporto lento o incoerente alla reception e occasionali frustrazioni per fatture o depositi.

Recensioni degli ospiti correlate

10

Stacey

4 ago 2025

·

Soggiorno di 2 notti

Staff was absolutely wonderful and friendly.

Staff was absolutely wonderful and friendly.

2

Robert

16 lug 2025

·

Soggiorno di 1 notte

I had a car accident tonight before and wasn’t gonna be able to make it but I rented a Uber to make it there for my reservation. Once I arrive there was $150 deposit that was required for whatever reason which was not disclosed when I ordered the room. And once I arrived and the lady at the front desk told me about the deposit. She also made the statement that they do not usually rent Rooms to locals. I was unable to stay in the room that I paid for due to these issues. I’m very unsatisfied with how the situation was handled and will never be using that hotel again.

I had a car accident tonight before and wasn’t gonna be able to make it but I rented a Uber to make it there for my reservation. Once I arrive there was $150 deposit that was required for whatever reason which was not disclosed when I ordered the room. And once I arrived and the lady at the front desk told me about the deposit. She also made the statement that they do not usually rent Rooms to locals. I was unable to stay in the room that I paid for due to these issues. I’m very unsatisfied with how the situation was handled and will never be using that hotel again.

6

Laura

1 lug 2025

·

Soggiorno di 3 notti

Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.

Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.

10

Yvonne

16 mag 2025

·

Soggiorno di 1 notte

Everyone was very nice and helpful.

Everyone was very nice and helpful.

2

James

11 ago 2024

·

Soggiorno di 1 notte

First of all - this hotel is NOT downtown. It’s about 15 minutes to downtown. The hotel smells. The room smells. The door lock was acting up. The front desk lady was beyond rude. There are homeless people everywhere outside of the hotel. Including a sizable encampment. We asked for a refund, for all of these reasons and the difficult front desk lady refused.

First of all - this hotel is NOT downtown. It’s about 15 minutes to downtown. The hotel smells. The room smells. The door lock was acting up. The front desk lady was beyond rude. There are homeless people everywhere outside of the hotel. Including a sizable encampment. We asked for a refund, for all of these reasons and the difficult front desk lady refused.

10

Michael

19 giu 2024

·

Soggiorno di 1 notte

The staff is truly amazing. Guest service is truly excellent. Genuine southern hospitality.

The staff is truly amazing. Guest service is truly excellent. Genuine southern hospitality.

2

Rickey

22 apr 2024

·

Soggiorno di 2 notti

To begin with, we walked into the lobby which had no air and it smelled terrible! We had to move rooms 3 times because the door would not lock. When checking out, I requested a partial refund because of the issues with our stay. He agreed to give a $100 refund but instead charged me an additional $100. When I questioned it, he argued with me that he did not charge me and I had to show him my mobile bank app to prove he did. After attempting to refund me again, he actually charged me AGAIN for the room! I am currently waiting for that to get straightened out. The breakfast was cold. The container with pastries had no tongs for getting out the food so kids were constantly putting their hands in to get out the food. Would never stay here again!

To begin with, we walked into the lobby which had no air and it smelled terrible! We had to move rooms 3 times because the door would not lock. When checking out, I requested a partial refund because of the issues with our stay. He agreed to give a $100 refund but instead charged me an additional $100. When I questioned it, he argued with me that he did not charge me and I had to show him my mobile bank app to prove he did. After attempting to refund me again, he actually charged me AGAIN for the room! I am currently waiting for that to get straightened out. The breakfast was cold. The container with pastries had no tongs for getting out the food so kids were constantly putting their hands in to get out the food. Would never stay here again!

10

Rosemary

18 giu 2023

·

Soggiorno di 2 notti

Great stay! The staff was awesome!!

Great stay! The staff was awesome!!

10

Kristina

16 apr 2023

·

Soggiorno di 1 notte

Very, very helpful. We had some car trouble. Jennifer went above and beyond to help us

Very, very helpful. We had some car trouble. Jennifer went above and beyond to help us

10

Adam

3 apr 2023

·

Soggiorno di 1 notte

Jennifer and Pat at the hotel were so great, Jennifer helped me get a taxi when I couldn't Uber, Pat was very nice even though I came late for breakfast she took care of me even though she didn't have to.

Jennifer and Pat at the hotel were so great, Jennifer helped me get a taxi when I couldn't Uber, Pat was very nice even though I came late for breakfast she took care of me even though she didn't have to.

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Posizione

Nonostante il nome, questo hotel si trova a 9–15 minuti di auto dal centro; diversi recensori descrivono anche la zona circostante come degradata e con una visibile presenza di senzatetto. Altri hanno apprezzato il facile accesso all'autostrada e la vicinanza a ristoranti e UT.

Recensioni degli ospiti correlate

8

Garrett

13 lug 2025

·

Soggiorno di 3 notti

Only complaint. This was not in downtown Knoxville. It’s about 10 minutes away from downtown

Only complaint. This was not in downtown Knoxville. It’s about 10 minutes away from downtown

6

Nick

25 mag 2025

·

Soggiorno di 1 notte

The room itself was spacious and clean. The rest of the hotel was a little dated, but still clean. The biggest drawback is the location. Doesn't seem to be in a great part of town.

The room itself was spacious and clean. The rest of the hotel was a little dated, but still clean. The biggest drawback is the location. Doesn't seem to be in a great part of town.

4

George

17 mag 2025

·

Soggiorno di 1 notte

Advertised as downtown, not even close to downtown.

Advertised as downtown, not even close to downtown.

4

Victor

14 apr 2025

·

Soggiorno di 1 notte

This hotel is NOT in downtown. It’s 9-10 minutes away. This hotel is in bad shape. Totally not worth what we paid.

This hotel is NOT in downtown. It’s 9-10 minutes away. This hotel is in bad shape. Totally not worth what we paid.

8

Amanda

9 apr 2025

·

Soggiorno di 1 notte

A great budget friendly option that isn’t too far from Downtown Knoxville.

A great budget friendly option that isn’t too far from Downtown Knoxville.

6

Geri

30 mar 2025

·

Soggiorno di 2 notti

Very old and outdated hotel that is quite far from the city. Should NOT be advertised as "downtown"

Very old and outdated hotel that is quite far from the city. Should NOT be advertised as "downtown"

8

Tiffany

7 feb 2025

·

Soggiorno di 1 notte

Liked location from downtown, that was a plus. The hotel itself was okay.

Liked location from downtown, that was a plus. The hotel itself was okay.

6

Brianna

25 set 2024

·

Soggiorno di 1 notte

The area outside of the hotel was dirty and had a lot of homeless on the property. Did not feel safe.

The area outside of the hotel was dirty and had a lot of homeless on the property. Did not feel safe.

4

matthew

20 mag 2024

·

Soggiorno di 1 notte

There is nothing even remotely "downtown" about this hotel Homeless, prostitutes and police with a man and woman handcuffed on the hood of the car greeted me at the convenience store next to the property. False advertising doesn\'t even come close to summing this up. The staff, however, couldn\'t have been nicer and indicated that my complaints were typical Bad call and won\'t ever go back. I will stick to "truly" downtown and pay a couple bucks more to be safe. Fortunately my daughter spent the night on campus after dinner

There is nothing even remotely "downtown" about this hotel Homeless, prostitutes and police with a man and woman handcuffed on the hood of the car greeted me at the convenience store next to the property. False advertising doesn\'t even come close to summing this up. The staff, however, couldn\'t have been nicer and indicated that my complaints were typical Bad call and won\'t ever go back. I will stick to "truly" downtown and pay a couple bucks more to be safe. Fortunately my daughter spent the night on campus after dinner

6

Kelly

19 mar 2023

·

Soggiorno di 2 notti

This property was run down. It was in a bad area and not close to anything. Based on the description, I thought we would be staying downtown with lots of things to don in walking distance. It was a huge disappointment.

This property was run down. It was in a bad area and not close to anything. Based on the description, I thought we would be staying downtown with lots of things to don in walking distance. It was a huge disappointment.

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Ristorazione

La qualità della colazione è incoerente: molti ospiti hanno apprezzato un buffet caldo e ben fornito con waffle e prodotti di base, mentre altri hanno trovato gli alimenti freddi, la scelta limitata o il rifornimento lento. Non ci sono menzioni ricorrenti di ristorazione in loco oltre alla colazione.

Recensioni degli ospiti correlate

10

Stephanie

30 nov 2025

·

Soggiorno di 2 notti

I was a little skeptical of renting this place after reading some if the reviews but I decided to give them a try and am so glad I did. The place has some wear but they are doing a good job with the upkeep. The staff is super friendly. The breakfast is a decent breakfast. They had cereal, oatmeal, yogurt, pastries, teast, waffles, eggs or cheese omlets, sausage and biscuits. The staff in the breakfast room was on top of things keeping the food restocked. We would definitely stay here again when in town for the Vols games.

I was a little skeptical of renting this place after reading some if the reviews but I decided to give them a try and am so glad I did. The place has some wear but they are doing a good job with the upkeep. The staff is super friendly. The breakfast is a decent breakfast. They had cereal, oatmeal, yogurt, pastries, teast, waffles, eggs or cheese omlets, sausage and biscuits. The staff in the breakfast room was on top of things keeping the food restocked. We would definitely stay here again when in town for the Vols games.

8

David

21 nov 2025

·

Soggiorno di 4 notti

Items on breakfast often cold. Limited selection . No milk

Items on breakfast often cold. Limited selection . No milk

8

Brian

21 ago 2025

·

Soggiorno di 2 notti

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

8

Barb

19 ago 2025

·

Soggiorno di 5 notti

The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.

The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.

10

Kirk

14 giu 2025

·

Soggiorno di 1 notte

We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.

We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.

8

Holly

8 giu 2025

·

Soggiorno di 4 notti

The room was OK somewhat outdated but clean and had maid service every day. The breakfast was no very good

The room was OK somewhat outdated but clean and had maid service every day. The breakfast was no very good

10

Russell

13 mag 2025

·

Soggiorno di 1 notte

Appreciate having breakfast when time is a priority.

Appreciate having breakfast when time is a priority.

8

Audrey

24 giu 2024

·

Soggiorno di 2 notti

Stayed with my daughter and grandchildren. Back door was left open at night at all. I did not like that. Went for breakfast and staff was in dining room. Food was almost gone no eggs no biscuits. No milk. They made no attempt to see that it was restocked. Key card to our room was hard to work. Had it at the desk multiple times. Hotel was clean. Not sure if I would stay again.

Stayed with my daughter and grandchildren. Back door was left open at night at all. I did not like that. Went for breakfast and staff was in dining room. Food was almost gone no eggs no biscuits. No milk. They made no attempt to see that it was restocked. Key card to our room was hard to work. Had it at the desk multiple times. Hotel was clean. Not sure if I would stay again.

6

Vida

10 mar 2024

·

Soggiorno di 2 notti

Breakfast was good with a varied hot offers each day. Would have hoped the desk clerk upon check in explained when breakfast hours were and that the wifi password was on our key card envelope.

Breakfast was good with a varied hot offers each day. Would have hoped the desk clerk upon check in explained when breakfast hours were and that the wifi password was on our key card envelope.

10

Jason

10 set 2023

·

Soggiorno di 1 notte

We had a great stay overall. Jennifer at the front desk was so helpful. Room was clean & comfortable. The pullout couch was ok. We enjoyed hot tub as the pool was way too cold to use. Other hotel guest allowed their children to run & scream so didn’t stay in there long, The breakfast was so good! Only wish there would have been gravy.

We had a great stay overall. Jennifer at the front desk was so helpful. Room was clean & comfortable. The pullout couch was ok. We enjoyed hot tub as the pool was way too cold to use. Other hotel guest allowed their children to run & scream so didn’t stay in there long, The breakfast was so good! Only wish there would have been gravy.

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8

Rudy

18 ott 2023

·

Soggiorno di 1 notte

Fine

Fine

2

Melissa

25 ago 2023

·

Soggiorno di 1 notte

Sad

Sad

8

Michael

31 mar 2022

·

Soggiorno di 1 notte

-

-

6

Heather

3 settimane fa

·

Soggiorno di 1 notte

Definitely not what I was expecting by the pictures. Just not very clean. The pull out couch was terrible. Any movement made it creek, it was like having springs stabbing you. The pillows provided were about as big as throw pillows, definitely not standard size. The bureau in the room kept opening on its own. The bathroom was very dirty with some kind of splatter on the back of the door. The outlets were dirty like no one has wiped them down in awhile. The ac barely worked as well. The property is too far to walk to downtown and Ubers were going to cost $20 plus for a 9 minute drive. It is not downtown even though it is called the Best Western Downtown. The staff was very friendly and kind. Checking in and out was a breeze. They had a continental breakfast. I would spend the extra $20 or more per night and get a place downtown next time.

Definitely not what I was expecting by the pictures. Just not very clean. The pull out couch was terrible. Any movement made it creek, it was like having springs stabbing you. The pillows provided were about as big as throw pillows, definitely not standard size. The bureau in the room kept opening on its own. The bathroom was very dirty with some kind of splatter on the back of the door. The outlets were dirty like no one has wiped them down in awhile. The ac barely worked as well. The property is too far to walk to downtown and Ubers were going to cost $20 plus for a 9 minute drive. It is not downtown even though it is called the Best Western Downtown. The staff was very friendly and kind. Checking in and out was a breeze. They had a continental breakfast. I would spend the extra $20 or more per night and get a place downtown next time.

8

Anissa

14 ago 2026

·

Soggiorno di 3 notti

Great staff. Older building but clean rooms and nice breakfast! Easy parking and great location. Definitely a great deal for the price!

Great staff. Older building but clean rooms and nice breakfast! Easy parking and great location. Definitely a great deal for the price!

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Check-in

Check-out

Dalle 15:00 alle 06:00

Prima delle 11:00

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $111	16 $95	17 $101	18 $171	19
20 $87	21 $87	22 $88	23 $97	24 $145	25 $430	26 $409
27 $88	28 $88	29 $95	30 $94

ottobre 2026

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