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Best Western Knoxville Suites - Downtown

US$ 96

/ noite

Média para setembro

Best Western Knoxville Suites - Downtown - Image 1

Best Western Knoxville Suites - Downtown - Quarto

Best Western Knoxville Suites - Downtown - Quarto

Best Western Knoxville Suites - Downtown - Recepção

Best Western Knoxville Suites - Downtown - Banheiro

Selecione datas para ver preços e disponibilidade

US$ 96

/ noite

Média para setembro

Média de preços por mês

Em Best Western Knoxville Suites - Downtown, a diária custa em média US$ 90 no mês mais barato (dezembro) e US$ 139 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em Best Western Knoxville Suites - Downtown por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 90
fevereiro	US$ 96
março	US$ 119
abril	US$ 109
maio	US$ 139
junho	US$ 100
julho	US$ 96
setembro	US$ 96
outubro	US$ 108
novembro	US$ 111
dezembro	US$ 90

Mais caro: maio (aprox. US$ 139)

Mais barato: dezembro (aprox. US$ 90)

Sobre esta propriedade

Não deixe de aproveitar as muitas oportunidades recreativas, como uma piscina interna, uma banheira de hidromassagem e uma academia. Este hotel também oferece Wi-Fi de cortesia e máquina automática de vendas.

Estacionamento
Piscina
Quartos de não fumantes
Centro de negócios
Serviços domésticos
Cofre

Localização

5317 Pratt Road, Inskip, Knoxville, Tennessee, Estados Unidos

Knoxville Expo Center (1.3 milhas)

Victor Ashe Dog Park (3.4 milhas)

Knoxville Children's Theatre (3.5 milhas)

Bounce USA (3.7 milhas)

Max Air Trampoline Park (4.2 milhas)

North Knoxville Medical Center (4.5 milhas)

Mais informações sobre a localização

Opções de quarto

5

Suíte, 1 cama Queen, acessível, para não fumantes (with Sofabed)

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte, 2 camas Queen, para não fumantes, geladeira e micro-ondas (Dining Table;with Sofabed)

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Suíte, 1 cama King, para não fumantes, geladeira e micro-ondas (with Sofabed)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Suíte, 1 cama Queen, acessível, banheira (with Sofabed)

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes

8

Muito bom

Com base em 1.005 avaliações verificadas

Quem se hospeda aqui?

Negócios

16%

Casal

22%

Famílias

52%

Grupos

6%

Viajantes individuais

2%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Best Western Knoxville Suites - Downtown, viajantes descrevem quartos espaçosos e funcionários atenciosos a preços acessíveis, mas também observam interiores datados, limpeza inconsistente com odores persistentes e instalações como a piscina, hidromassagem e academia precisando de manutenção.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Best Western Knoxville Suites - Downtown, viajantes descrevem quartos espaçosos e funcionários atenciosos a preços acessíveis, mas também observam interiores datados, limpeza inconsistente com odores persistentes e instalações como a piscina, hidromassagem e academia precisando de manutenção.

Muitos dizem que a propriedade não está realmente no centro, embora o acesso à rodovia interestadual e a restaurantes próximos seja fácil. Os comentários sobre o café da manhã variam de bom e bem abastecido a frio ou limitado. O custo-benefício geral depende da sua tolerância ao desgaste e das compensações de localização.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina interna e a hidromassagem são frequentemente relatadas como frias, muito pequenas ou fora de serviço; a academia e algumas comodidades (elevador, fechaduras de porta) mostram sinais de desgaste e problemas ocasionais. O estacionamento é conveniente e a propriedade aceita animais de estimação.

Avaliações dos hóspedes relacionadas

8

Carl

4 de abr. de 2025

·

Hospedou-se por 1 noite

Property does need a bit of updating. Staff was great. Had a handicap accessible shower, my wife said it needed cleaning and the curtain didn't keep the water from getting in the floor very well, probably due to the handheld not having a wall hook so it would hang. Hot tub only had 2 jets working & not very strong at that. But overall it was ok for a night

Property does need a bit of updating. Staff was great. Had a handicap accessible shower, my wife said it needed cleaning and the curtain didn't keep the water from getting in the floor very well, probably due to the handheld not having a wall hook so it would hang. Hot tub only had 2 jets working & not very strong at that. But overall it was ok for a night

6

Caleb

19 de jan. de 2025

·

Hospedou-se por 1 noite

The pool was good, the bubbles on the hot tub didn’t work. The carpet is dated, workable, but very dirty in places (like the fitness room). The fitness room didn’t open with a room key, you had to go to the front desk and wait till they were available to come open it. The elevator is very VERY slow. Breakfast was delicious and the staff was friendly and lovely A step up from basic but it’s def not Hilton.

The pool was good, the bubbles on the hot tub didn’t work. The carpet is dated, workable, but very dirty in places (like the fitness room). The fitness room didn’t open with a room key, you had to go to the front desk and wait till they were available to come open it. The elevator is very VERY slow. Breakfast was delicious and the staff was friendly and lovely A step up from basic but it’s def not Hilton.

8

Shannon

13 de jul. de 2024

·

Hospedou-se por 1 noite

The pool area needs cleaned and roof repaired

The pool area needs cleaned and roof repaired

4

Alexander

29 de mar. de 2024

·

Hospedou-se por 1 noite

Cold water in swimming pool

Cold water in swimming pool

8

Janel

25 de mar. de 2024

·

Hospedou-se por 1 noite

The customer service was outstanding.The hotel itself needs a bit of a facelift as everything is much more worn in appearance than in the photos, especially the pool area. It was clean and comfortable though.

The customer service was outstanding.The hotel itself needs a bit of a facelift as everything is much more worn in appearance than in the photos, especially the pool area. It was clean and comfortable though.

6

Rob

8 de fev. de 2024

·

Hospedou-se por 1 noite

I was looking forward to soaking in the hot tub but the heater and jets were not working and it was just dirty water. The pool was not very warm so I settled for a cold swim. Staff was friendly, parts of the hotel were a bit run down (pool area, workout rooms).

I was looking forward to soaking in the hot tub but the heater and jets were not working and it was just dirty water. The pool was not very warm so I settled for a cold swim. Staff was friendly, parts of the hotel were a bit run down (pool area, workout rooms).

10

Joseph

31 de dez. de 2023

·

Hospedou-se por 2 noites

The hotel was nice. We had a suite so we had a separate sitting area in our room. The hotel is pet friendly too and charges $15 a night if you have a pet. Only issue was the toilet running for a few seconds every five minutes or so but we just shut the bathroom door and it the sound wasn't an issue.

The hotel was nice. We had a suite so we had a separate sitting area in our room. The hotel is pet friendly too and charges $15 a night if you have a pet. Only issue was the toilet running for a few seconds every five minutes or so but we just shut the bathroom door and it the sound wasn't an issue.

10

Jewell

7 de jul. de 2023

·

Hospedou-se por 1 noite

Great for a 1 night stay with the family. Just wish the pool had been available, we were told at first it was ok to swim, then told by another employee not ok but the hot tub was ok. The indoor setting for these was quite hot and made the area a little unbearable to be in longer than 15 minutes without away to cool down.

Great for a 1 night stay with the family. Just wish the pool had been available, we were told at first it was ok to swim, then told by another employee not ok but the hot tub was ok. The indoor setting for these was quite hot and made the area a little unbearable to be in longer than 15 minutes without away to cool down.

6

Natasha

3 de jul. de 2023

·

Hospedou-se por 1 noite

The hotel was okay. The room was outdated, but clean. The pull out sofa was awful (I know these are typically not great, but this was a whole new level of terrible). The front desk was anything but helpful. We were there on a Saturday, it was 95 degrees outside, and the pool was closed. We were first told it would be open no later than 4:30pm. Then we were told no later than 6:30pm, then it was 7:30 or 8pm. The last time we asked, it was 8:30 or 9pm. Not entirely sure what continued to delay the pool reopening, we were never told. The room served its purpose as somewhere to sleep, but it was disappointing. We only booked this hotel for the pool, which we weren't able to use.

The hotel was okay. The room was outdated, but clean. The pull out sofa was awful (I know these are typically not great, but this was a whole new level of terrible). The front desk was anything but helpful. We were there on a Saturday, it was 95 degrees outside, and the pool was closed. We were first told it would be open no later than 4:30pm. Then we were told no later than 6:30pm, then it was 7:30 or 8pm. The last time we asked, it was 8:30 or 9pm. Not entirely sure what continued to delay the pool reopening, we were never told. The room served its purpose as somewhere to sleep, but it was disappointing. We only booked this hotel for the pool, which we weren't able to use.

10

John

20 de mar. de 2023

·

Hospedou-se por 2 noites

The pool needs to be updated. If you have a indoor pool it should be heated instead of ice cold and no heat blowing out of the vents Couldn't even use spa to warm up due to not working. Heated pool is a must if it's indoors.

The pool needs to be updated. If you have a indoor pool it should be heated instead of ice cold and no heat blowing out of the vents Couldn't even use spa to warm up due to not working. Heated pool is a must if it's indoors.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os comentários sobre a limpeza são mistos: muitos hóspedes acharam os quartos muito limpos, enquanto outros relataram odores fortes (fumaça, urina, mofo), móveis manchados ou desgastados e, ocasionalmente, pragas ou mofo. As áreas comuns e os carpetes também mostram sinais de desgaste em alguns relatos.

Avaliações dos hóspedes relacionadas

8

Michael

29 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room

Clean room

10

Pamela

9 de nov. de 2025

·

Hospedou-se por 2 noites

Very clean! Very polite employees

Very clean! Very polite employees

6

LaKeshia

4 de ago. de 2025

·

Hospedou-se por 1 noite

The hotel looks nothing like what you see in the pictures. Its is very out-dated. There was also a strange smell in our room.

The hotel looks nothing like what you see in the pictures. Its is very out-dated. There was also a strange smell in our room.

6

Carol

22 de mai. de 2025

·

Hospedou-se por 1 noite

Stayed here many times but this was the dirtiest the room has been. Every wall/mirror frame was filthy. The main things like bed, sink, shower was fine but the walls and doors really needed a wipe down. Curtains had holes in them. Room also had a really bad smell. Hotel was sold out so we didn’t ask to move. Front desk lady was super sewer and helpful though.

Stayed here many times but this was the dirtiest the room has been. Every wall/mirror frame was filthy. The main things like bed, sink, shower was fine but the walls and doors really needed a wipe down. Curtains had holes in them. Room also had a really bad smell. Hotel was sold out so we didn’t ask to move. Front desk lady was super sewer and helpful though.

4

Juanita

14 de mai. de 2025

·

Hospedou-se por 1 noite

The towels were not clean and the room smelled

The towels were not clean and the room smelled

2

Nicholas

8 de abr. de 2025

·

Hospedou-se por 1 noite

The stay was way overpriced. Drywall on the floor from ceiling water damage. Dirty. Smelled musty / moldy in the room. Would not recommend this hotel.

The stay was way overpriced. Drywall on the floor from ceiling water damage. Dirty. Smelled musty / moldy in the room. Would not recommend this hotel.

2

Zacharey

3 de jan. de 2025

·

Hospedou-se por 1 noite

While I have a list of specific complaints, the overall problem was cleanliness. Most locations in the hotel smelled of something- our floor smelled of cigarette smoke despite being nonsmoking. The heater in our room smelled so awful when we turned it on (in January) the whole room smelled so bad we had to step out. Bathroom was dirty, floor was dirty (found a chip on the back of one of the chairs), we had to ask for new sheets for the pull out bed… we tried to call down to the front desk and our phone didn’t work, the toilet didn’t flush all the way and after a few uses we didn’t feel comfortable using it in the middle of the night in case it overflowed. The staff was pleasant and helpful, especially the breakfast service person.

While I have a list of specific complaints, the overall problem was cleanliness. Most locations in the hotel smelled of something- our floor smelled of cigarette smoke despite being nonsmoking. The heater in our room smelled so awful when we turned it on (in January) the whole room smelled so bad we had to step out. Bathroom was dirty, floor was dirty (found a chip on the back of one of the chairs), we had to ask for new sheets for the pull out bed… we tried to call down to the front desk and our phone didn’t work, the toilet didn’t flush all the way and after a few uses we didn’t feel comfortable using it in the middle of the night in case it overflowed. The staff was pleasant and helpful, especially the breakfast service person.

4

Virginia

20 de mai. de 2024

·

Hospedou-se por 1 noite

Do not stay here. I have never been in a room that smelled so bad. It was evident that they don’t clean enough. They gave me another room and it was the same. I asked my refund and left.

Do not stay here. I have never been in a room that smelled so bad. It was evident that they don’t clean enough. They gave me another room and it was the same. I asked my refund and left.

2

BRANDI

27 de mar. de 2024

·

Hospedou-se por 1 noite

After check in, we didn't even stay for 5 minutes. When we arrived at our room, the door was cracked open by the safety lock. We entered and noticed the trash can wasn't cleaned out (beds did not look like they had been slept in) and we checked cleanliness of the bathroom and noticed a nasty cockroach in the tub. Snapped a quick picture and went straight back to the front desk. Both the receptionist and manager were very understanding and immediately refunded our money. Something tells us this isn't the first time this has happened :(

After check in, we didn't even stay for 5 minutes. When we arrived at our room, the door was cracked open by the safety lock. We entered and noticed the trash can wasn't cleaned out (beds did not look like they had been slept in) and we checked cleanliness of the bathroom and noticed a nasty cockroach in the tub. Snapped a quick picture and went straight back to the front desk. Both the receptionist and manager were very understanding and immediately refunded our money. Something tells us this isn't the first time this has happened :(

6

Alison

9 de jun. de 2023

·

Hospedou-se por 4 noites

Bed was comfortable, shower was good and hot and room had all facilities. Front desk staff very friendly and helpful. Breakfast was well presented with plenty of choices in a pleasant, airy room. But....we had mold on our bedroom ceiling, the bed area smelled musty, bathroom ceiling had been repaired but not painted and the cupboard drawers kept sliding open all the time! Room was desperately in need of a proper upgrade and new carpet as it was quite dingy. This hotel is not close to "downtown" and had few dining options. The area is more of a truck stop location between freeways. There was a good Ingles market right next door so we ended up buying food there and using the microwave in our room .

Bed was comfortable, shower was good and hot and room had all facilities. Front desk staff very friendly and helpful. Breakfast was well presented with plenty of choices in a pleasant, airy room. But....we had mold on our bedroom ceiling, the bed area smelled musty, bathroom ceiling had been repaired but not painted and the cupboard drawers kept sliding open all the time! Room was desperately in need of a proper upgrade and new carpet as it was quite dingy. This hotel is not close to "downtown" and had few dining options. The area is more of a truck stop location between freeways. There was a good Ingles market right next door so we ended up buying food there and using the microwave in our room .

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

As suítes são geralmente espaçosas, com camas confortáveis para muitos, mas a decoração e os móveis são antiquados e mostram sinais de desgaste. Os hóspedes mencionam frustrações com a manutenção, como ar condicionado barulhento ou fraco, camas altas ou rangentes e problemas com a fechadura da porta ou com os acessórios, além de problemas ocasionais com o Wi-Fi.

Avaliações dos hóspedes relacionadas

8

Holly

17 de nov. de 2025

·

Hospedou-se por 3 noites

Good size room. Liked there were two sinks

Good size room. Liked there were two sinks

2

Gopikrishna

20 de out. de 2025

·

Hospedou-se por 1 noite

This is the worst "Best Western" I have come across in my life. Exept for one person, other staff were extremely rude. There was no internet in the room for our entire stay. When asked, I was asked to call a toll free number and get it fixed myself ! There were no extra pillows and bedsheets in the room and when I asked the rude woman in the front desk started arguing with me that it is there. Very poor service for the money

This is the worst "Best Western" I have come across in my life. Exept for one person, other staff were extremely rude. There was no internet in the room for our entire stay. When asked, I was asked to call a toll free number and get it fixed myself ! There were no extra pillows and bedsheets in the room and when I asked the rude woman in the front desk started arguing with me that it is there. Very poor service for the money

8

Brian

21 de ago. de 2025

·

Hospedou-se por 2 noites

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

4

varnel

7 de jul. de 2025

·

Hospedou-se por 3 noites

The door lock does not work it stays open

The door lock does not work it stays open

6

Neil

18 de jun. de 2025

·

Hospedou-se por 1 noite

The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.

The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.

8

Pamela

1 de jun. de 2025

·

Hospedou-se por 4 noites

It was a decent room, but the beds were very high and we are not tall people. We won't stay here again for that reason.

It was a decent room, but the beds were very high and we are not tall people. We won't stay here again for that reason.

8

Lee

5 de mai. de 2025

·

Hospedou-se por 1 noite

HVAC unit was noisy. All else was fine.

HVAC unit was noisy. All else was fine.

8

Lori Lena

26 de out. de 2024

·

Hospedou-se por 1 noite

Air conditioner did not work well

Air conditioner did not work well

6

Edlyn

21 de ago. de 2024

·

Hospedou-se por 3 noites

Air conditioner was loud and tv channels not available.

Air conditioner was loud and tv channels not available.

6

laura

21 de nov. de 2023

·

Hospedou-se por 4 noites

Very clean but pretty shabby. Convenient location. Had a problem with a door lock but it was immediately taken care of. Rooms are very large.

Very clean but pretty shabby. Convenient location. Had a problem with a door lock but it was immediately taken care of. Rooms are very large.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é frequentemente elogiado por ser atencioso e prestativo, com vários funcionários mencionados pelo nome. No entanto, uma minoria relata interações rudes, atendimento lento ou inconsistente na recepção e frustrações ocasionais com cobranças ou depósitos.

Avaliações dos hóspedes relacionadas

10

Stacey

4 de ago. de 2025

·

Hospedou-se por 2 noites

Staff was absolutely wonderful and friendly.

Staff was absolutely wonderful and friendly.

2

Robert

16 de jul. de 2025

·

Hospedou-se por 1 noite

I had a car accident tonight before and wasn’t gonna be able to make it but I rented a Uber to make it there for my reservation. Once I arrive there was $150 deposit that was required for whatever reason which was not disclosed when I ordered the room. And once I arrived and the lady at the front desk told me about the deposit. She also made the statement that they do not usually rent Rooms to locals. I was unable to stay in the room that I paid for due to these issues. I’m very unsatisfied with how the situation was handled and will never be using that hotel again.

I had a car accident tonight before and wasn’t gonna be able to make it but I rented a Uber to make it there for my reservation. Once I arrive there was $150 deposit that was required for whatever reason which was not disclosed when I ordered the room. And once I arrived and the lady at the front desk told me about the deposit. She also made the statement that they do not usually rent Rooms to locals. I was unable to stay in the room that I paid for due to these issues. I’m very unsatisfied with how the situation was handled and will never be using that hotel again.

6

Laura

1 de jul. de 2025

·

Hospedou-se por 3 noites

Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.

Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.

10

Yvonne

16 de mai. de 2025

·

Hospedou-se por 1 noite

Everyone was very nice and helpful.

Everyone was very nice and helpful.

2

James

11 de ago. de 2024

·

Hospedou-se por 1 noite

First of all - this hotel is NOT downtown. It’s about 15 minutes to downtown. The hotel smells. The room smells. The door lock was acting up. The front desk lady was beyond rude. There are homeless people everywhere outside of the hotel. Including a sizable encampment. We asked for a refund, for all of these reasons and the difficult front desk lady refused.

First of all - this hotel is NOT downtown. It’s about 15 minutes to downtown. The hotel smells. The room smells. The door lock was acting up. The front desk lady was beyond rude. There are homeless people everywhere outside of the hotel. Including a sizable encampment. We asked for a refund, for all of these reasons and the difficult front desk lady refused.

10

Michael

19 de jun. de 2024

·

Hospedou-se por 1 noite

The staff is truly amazing. Guest service is truly excellent. Genuine southern hospitality.

The staff is truly amazing. Guest service is truly excellent. Genuine southern hospitality.

2

Rickey

22 de abr. de 2024

·

Hospedou-se por 2 noites

To begin with, we walked into the lobby which had no air and it smelled terrible! We had to move rooms 3 times because the door would not lock. When checking out, I requested a partial refund because of the issues with our stay. He agreed to give a $100 refund but instead charged me an additional $100. When I questioned it, he argued with me that he did not charge me and I had to show him my mobile bank app to prove he did. After attempting to refund me again, he actually charged me AGAIN for the room! I am currently waiting for that to get straightened out. The breakfast was cold. The container with pastries had no tongs for getting out the food so kids were constantly putting their hands in to get out the food. Would never stay here again!

To begin with, we walked into the lobby which had no air and it smelled terrible! We had to move rooms 3 times because the door would not lock. When checking out, I requested a partial refund because of the issues with our stay. He agreed to give a $100 refund but instead charged me an additional $100. When I questioned it, he argued with me that he did not charge me and I had to show him my mobile bank app to prove he did. After attempting to refund me again, he actually charged me AGAIN for the room! I am currently waiting for that to get straightened out. The breakfast was cold. The container with pastries had no tongs for getting out the food so kids were constantly putting their hands in to get out the food. Would never stay here again!

10

Rosemary

18 de jun. de 2023

·

Hospedou-se por 2 noites

Great stay! The staff was awesome!!

Great stay! The staff was awesome!!

10

Kristina

16 de abr. de 2023

·

Hospedou-se por 1 noite

Very, very helpful. We had some car trouble. Jennifer went above and beyond to help us

Very, very helpful. We had some car trouble. Jennifer went above and beyond to help us

10

Adam

3 de abr. de 2023

·

Hospedou-se por 1 noite

Jennifer and Pat at the hotel were so great, Jennifer helped me get a taxi when I couldn't Uber, Pat was very nice even though I came late for breakfast she took care of me even though she didn't have to.

Jennifer and Pat at the hotel were so great, Jennifer helped me get a taxi when I couldn't Uber, Pat was very nice even though I came late for breakfast she took care of me even though she didn't have to.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Apesar do nome, este hotel fica a 9–15 minutos de carro do centro; vários avaliadores também descrevem a área circundante como problemática, com uma visível presença de pessoas em situação de rua. Outros apreciaram o fácil acesso à rodovia interestadual e a proximidade de restaurantes e da UT.

Avaliações dos hóspedes relacionadas

8

Garrett

13 de jul. de 2025

·

Hospedou-se por 3 noites

Only complaint. This was not in downtown Knoxville. It’s about 10 minutes away from downtown

Only complaint. This was not in downtown Knoxville. It’s about 10 minutes away from downtown

6

Nick

25 de mai. de 2025

·

Hospedou-se por 1 noite

The room itself was spacious and clean. The rest of the hotel was a little dated, but still clean. The biggest drawback is the location. Doesn't seem to be in a great part of town.

The room itself was spacious and clean. The rest of the hotel was a little dated, but still clean. The biggest drawback is the location. Doesn't seem to be in a great part of town.

4

George

17 de mai. de 2025

·

Hospedou-se por 1 noite

Advertised as downtown, not even close to downtown.

Advertised as downtown, not even close to downtown.

4

Victor

14 de abr. de 2025

·

Hospedou-se por 1 noite

This hotel is NOT in downtown. It’s 9-10 minutes away. This hotel is in bad shape. Totally not worth what we paid.

This hotel is NOT in downtown. It’s 9-10 minutes away. This hotel is in bad shape. Totally not worth what we paid.

8

Amanda

9 de abr. de 2025

·

Hospedou-se por 1 noite

A great budget friendly option that isn’t too far from Downtown Knoxville.

A great budget friendly option that isn’t too far from Downtown Knoxville.

6

Geri

30 de mar. de 2025

·

Hospedou-se por 2 noites

Very old and outdated hotel that is quite far from the city. Should NOT be advertised as "downtown"

Very old and outdated hotel that is quite far from the city. Should NOT be advertised as "downtown"

8

Tiffany

7 de fev. de 2025

·

Hospedou-se por 1 noite

Liked location from downtown, that was a plus. The hotel itself was okay.

Liked location from downtown, that was a plus. The hotel itself was okay.

6

Brianna

25 de set. de 2024

·

Hospedou-se por 1 noite

The area outside of the hotel was dirty and had a lot of homeless on the property. Did not feel safe.

The area outside of the hotel was dirty and had a lot of homeless on the property. Did not feel safe.

4

matthew

20 de mai. de 2024

·

Hospedou-se por 1 noite

There is nothing even remotely "downtown" about this hotel Homeless, prostitutes and police with a man and woman handcuffed on the hood of the car greeted me at the convenience store next to the property. False advertising doesn\'t even come close to summing this up. The staff, however, couldn\'t have been nicer and indicated that my complaints were typical Bad call and won\'t ever go back. I will stick to "truly" downtown and pay a couple bucks more to be safe. Fortunately my daughter spent the night on campus after dinner

There is nothing even remotely "downtown" about this hotel Homeless, prostitutes and police with a man and woman handcuffed on the hood of the car greeted me at the convenience store next to the property. False advertising doesn\'t even come close to summing this up. The staff, however, couldn\'t have been nicer and indicated that my complaints were typical Bad call and won\'t ever go back. I will stick to "truly" downtown and pay a couple bucks more to be safe. Fortunately my daughter spent the night on campus after dinner

6

Kelly

19 de mar. de 2023

·

Hospedou-se por 2 noites

This property was run down. It was in a bad area and not close to anything. Based on the description, I thought we would be staying downtown with lots of things to don in walking distance. It was a huge disappointment.

This property was run down. It was in a bad area and not close to anything. Based on the description, I thought we would be staying downtown with lots of things to don in walking distance. It was a huge disappointment.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

A qualidade do café da manhã é inconsistente: muitos hóspedes apreciaram um buffet quente e bem abastecido com waffles e itens básicos, enquanto outros encontraram os itens frios, a seleção limitada ou o reabastecimento lento. Não há menções consistentes de restaurantes no local além do café da manhã.

Avaliações dos hóspedes relacionadas

10

Stephanie

30 de nov. de 2025

·

Hospedou-se por 2 noites

I was a little skeptical of renting this place after reading some if the reviews but I decided to give them a try and am so glad I did. The place has some wear but they are doing a good job with the upkeep. The staff is super friendly. The breakfast is a decent breakfast. They had cereal, oatmeal, yogurt, pastries, teast, waffles, eggs or cheese omlets, sausage and biscuits. The staff in the breakfast room was on top of things keeping the food restocked. We would definitely stay here again when in town for the Vols games.

I was a little skeptical of renting this place after reading some if the reviews but I decided to give them a try and am so glad I did. The place has some wear but they are doing a good job with the upkeep. The staff is super friendly. The breakfast is a decent breakfast. They had cereal, oatmeal, yogurt, pastries, teast, waffles, eggs or cheese omlets, sausage and biscuits. The staff in the breakfast room was on top of things keeping the food restocked. We would definitely stay here again when in town for the Vols games.

8

David

21 de nov. de 2025

·

Hospedou-se por 4 noites

Items on breakfast often cold. Limited selection . No milk

Items on breakfast often cold. Limited selection . No milk

8

Brian

21 de ago. de 2025

·

Hospedou-se por 2 noites

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.

8

Barb

19 de ago. de 2025

·

Hospedou-se por 5 noites

The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.

The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.

10

Kirk

14 de jun. de 2025

·

Hospedou-se por 1 noite

We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.

We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.

8

Holly

8 de jun. de 2025

·

Hospedou-se por 4 noites

The room was OK somewhat outdated but clean and had maid service every day. The breakfast was no very good

The room was OK somewhat outdated but clean and had maid service every day. The breakfast was no very good

10

Russell

13 de mai. de 2025

·

Hospedou-se por 1 noite

Appreciate having breakfast when time is a priority.

Appreciate having breakfast when time is a priority.

8

Audrey

24 de jun. de 2024

·

Hospedou-se por 2 noites

Stayed with my daughter and grandchildren. Back door was left open at night at all. I did not like that. Went for breakfast and staff was in dining room. Food was almost gone no eggs no biscuits. No milk. They made no attempt to see that it was restocked. Key card to our room was hard to work. Had it at the desk multiple times. Hotel was clean. Not sure if I would stay again.

Stayed with my daughter and grandchildren. Back door was left open at night at all. I did not like that. Went for breakfast and staff was in dining room. Food was almost gone no eggs no biscuits. No milk. They made no attempt to see that it was restocked. Key card to our room was hard to work. Had it at the desk multiple times. Hotel was clean. Not sure if I would stay again.

6

Vida

10 de mar. de 2024

·

Hospedou-se por 2 noites

Breakfast was good with a varied hot offers each day. Would have hoped the desk clerk upon check in explained when breakfast hours were and that the wifi password was on our key card envelope.

Breakfast was good with a varied hot offers each day. Would have hoped the desk clerk upon check in explained when breakfast hours were and that the wifi password was on our key card envelope.

10

Jason

10 de set. de 2023

·

Hospedou-se por 1 noite

We had a great stay overall. Jennifer at the front desk was so helpful. Room was clean & comfortable. The pullout couch was ok. We enjoyed hot tub as the pool was way too cold to use. Other hotel guest allowed their children to run & scream so didn’t stay in there long, The breakfast was so good! Only wish there would have been gravy.

We had a great stay overall. Jennifer at the front desk was so helpful. Room was clean & comfortable. The pullout couch was ok. We enjoyed hot tub as the pool was way too cold to use. Other hotel guest allowed their children to run & scream so didn’t stay in there long, The breakfast was so good! Only wish there would have been gravy.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

Heather

há 3 semanas

·

Hospedou-se por 1 noite

Definitely not what I was expecting by the pictures. Just not very clean. The pull out couch was terrible. Any movement made it creek, it was like having springs stabbing you. The pillows provided were about as big as throw pillows, definitely not standard size. The bureau in the room kept opening on its own. The bathroom was very dirty with some kind of splatter on the back of the door. The outlets were dirty like no one has wiped them down in awhile. The ac barely worked as well. The property is too far to walk to downtown and Ubers were going to cost $20 plus for a 9 minute drive. It is not downtown even though it is called the Best Western Downtown. The staff was very friendly and kind. Checking in and out was a breeze. They had a continental breakfast. I would spend the extra $20 or more per night and get a place downtown next time.

Definitely not what I was expecting by the pictures. Just not very clean. The pull out couch was terrible. Any movement made it creek, it was like having springs stabbing you. The pillows provided were about as big as throw pillows, definitely not standard size. The bureau in the room kept opening on its own. The bathroom was very dirty with some kind of splatter on the back of the door. The outlets were dirty like no one has wiped them down in awhile. The ac barely worked as well. The property is too far to walk to downtown and Ubers were going to cost $20 plus for a 9 minute drive. It is not downtown even though it is called the Best Western Downtown. The staff was very friendly and kind. Checking in and out was a breeze. They had a continental breakfast. I would spend the extra $20 or more per night and get a place downtown next time.

8

Anissa

14 de ago. de 2026

·

Hospedou-se por 3 noites

Great staff. Older building but clean rooms and nice breakfast! Easy parking and great location. Definitely a great deal for the price!

Great staff. Older building but clean rooms and nice breakfast! Easy parking and great location. Definitely a great deal for the price!

10

ORALIA

7 de ago. de 2026

·

Hospedou-se por 1 noite

Very nice, Will stay there again

Very nice, Will stay there again

10

Dale

6 de ago. de 2026

·

Hospedou-se por 5 noites

The room was clean, just wish there was more water pressure in the shower and bathroom sink

The room was clean, just wish there was more water pressure in the shower and bathroom sink

8

Louann

3 de ago. de 2026

·

Hospedou-se por 1 noite

We were pleasantly surprised at the spacious room for the price. The refrigerator was a little taller than what we have had in the past. So it was easier to put things in and they fit. Our only disappointment was that our room was above the pool and so our room smelled like the pool. We were so tired we decided to let it go. But we would check first the next time. Otherwise we will be using more Best Western’s in the future!!!

We were pleasantly surprised at the spacious room for the price. The refrigerator was a little taller than what we have had in the past. So it was easier to put things in and they fit. Our only disappointment was that our room was above the pool and so our room smelled like the pool. We were so tired we decided to let it go. But we would check first the next time. Otherwise we will be using more Best Western’s in the future!!!

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 06:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

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Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $93	16 $92	17 $96	18 $161	19
20 $88	21 $87	22 $88	23 $98	24 $146	25 $433	26 $412
27 $89	28 $89	29 $96	30 $95

outubro 2026

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