TownePlace Suites by Marriott Knoxville Cedar Bluff

Up to date, clean, well maintained.

Convenient location, nice building, good service at the front desk, nice pool. I can't complain about anything. Well done guys!

Abundance of parking.

The property had suffered a flood loss shortly before our stay which is the downscore for property condition BUT they were working dilligently to get it repaired and did not cause an inconvenience to our stay or access to amenities. Would stay again.

It was very noisy. The traffic from the highway kept me up, the people in the next story woke me up and the guy with the boom box outside at the grill was disturbingly loud. The breakfasts were very good and the server was very pleasant.The back corner where all of the smokers hung out could be better lite. I was concerned parking there.

Hotel was nice, we use marriott a lot so our expectations for their standards are usually kind of high. Clean, staff was very friendly. Breakfast was ok and the pool was empty/out of service with no notice beforehand. If i would have had my younger daughter this would have been a huge problem. Overall good place to stay.

As a Marriott brand they do have high standards for appearance and cleanliness. Everything was pretty clean. I did find some hair in the bathtub and a big clump of hair in a clean folded bath towel. That is definitely one of my pet peeves when staying at hotels, finding hair in the bathroom, sheets or towels; just a little bit more time, double checking or even caring about your job or work assignment would go a long way. I understand you can’t catch everything but to find a big clump of hair in a clean folded bath towel was a bit disgusting, I don’t understand how you can’t quickly look over both sides of a bath towel when folding to prevent something like that from occurring. The only other problem was the noise level coming from other rooms, above (stomping around) and next to you (high tv volume)…having the fan on from the heater/ac does alleviate most of it. Overall the hotel property and condition of the inside of the hotel seemed really well kept and in good order. The hotel is in a great neighborhood, safe, plenty of shopping areas and food restaurants. The staff seemed really pleasant; the breakfast bar attendants were very friendly and pleasant to interact with. They did a good job at keeping food readily available even when it was busy. The bed wasn’t that comfortable, just a flat mattress. The workout room wasn’t that clean, equipment was dirty and there was no cleaning supplies present. The kitchenette area makes it convenient when on a long stay too.

Not very well maintained. Bathroom extractor barely pulls any air. Closet doors don't close all the way. Bed a little squeaky. Behind our window was a random gutter that had fallen, made it look junky. Our floor mat towel for the bathroom had footprint shoe marks all over it. And a wet washcloth had been left in the shower from the last guest or cleaning. Odd. At breakfast the guy was working hard, no dis on him, but just couldn't keep up with demand for the food.

Very limited parking

It just was not what I am used to when coming to a Marriott property Seems a little outdated

The staff here was amazing. I had some glitches with my room and the staff did everything they could to help fix the problem. I would stay here again because of the staff, but the hotel itself lacked a star for cleanliness in all areas including hallways. Trash was in hallways the whole time and not picked up, etc, which is why I only gave it 4 stars

Breakfast staff were friendly, and responsive. Very clean. Room was comfortable and great for working with a desk big enough for my monitor and a nice desk chair. Made working from location convenient

Kitchen appliances were dirty and front desk person was not cooperative, gave us a dirty room and ehen asked to change it was changed with a big deal kinda face

Room was as advertised and had all of the amenities needed. Everything was clean and comfortable. Will stay here again.

Friendly service and clean

Hotel was nice, we use marriott a lot so our expectations for their standards are usually kind of high. Clean, staff was very friendly. Breakfast was ok and the pool was empty/out of service with no notice beforehand. If i would have had my younger daughter this would have been a huge problem. Overall good place to stay.

As a Marriott brand they do have high standards for appearance and cleanliness. Everything was pretty clean. I did find some hair in the bathtub and a big clump of hair in a clean folded bath towel. That is definitely one of my pet peeves when staying at hotels, finding hair in the bathroom, sheets or towels; just a little bit more time, double checking or even caring about your job or work assignment would go a long way. I understand you can’t catch everything but to find a big clump of hair in a clean folded bath towel was a bit disgusting, I don’t understand how you can’t quickly look over both sides of a bath towel when folding to prevent something like that from occurring. The only other problem was the noise level coming from other rooms, above (stomping around) and next to you (high tv volume)…having the fan on from the heater/ac does alleviate most of it. Overall the hotel property and condition of the inside of the hotel seemed really well kept and in good order. The hotel is in a great neighborhood, safe, plenty of shopping areas and food restaurants. The staff seemed really pleasant; the breakfast bar attendants were very friendly and pleasant to interact with. They did a good job at keeping food readily available even when it was busy. The bed wasn’t that comfortable, just a flat mattress. The workout room wasn’t that clean, equipment was dirty and there was no cleaning supplies present. The kitchenette area makes it convenient when on a long stay too.

Not very well maintained. Bathroom extractor barely pulls any air. Closet doors don't close all the way. Bed a little squeaky. Behind our window was a random gutter that had fallen, made it look junky. Our floor mat towel for the bathroom had footprint shoe marks all over it. And a wet washcloth had been left in the shower from the last guest or cleaning. Odd. At breakfast the guy was working hard, no dis on him, but just couldn't keep up with demand for the food.

Liked neat & cleanliness of rooms

Hotel allows pets and our room smelt like dogs, pillows were so bad we went out to buy some. No place to sit outside, no grill to cook out. Bed mattress must be 40 years old, the whole place ran down really bad. Tear it down and start over

It’s not a luxurious place, but it’s clean and pleasant. Room was small, but efficient and cozy. Kitchen worked well. Breakfast helped start the day. I recommend it.

Breakfast staff were friendly, and responsive. Very clean. Room was comfortable and great for working with a desk big enough for my monitor and a nice desk chair. Made working from location convenient

The bed was absolutely horrendous!!! Way too hard!! The room was much smaller than I expected. The “queen “ bed was smaller than I anticipated.

2 extra bedrooms and 3 tvs!

I liked the price which included a small kitchen and refrigerator.

It was very bad, initially they gave a room and floor above had construction going on and they didn’t give me any heads up. I called them to change rooms they said the hotel was fully booked and few hours later gave me another room which was next to the parking with loud sounds of the traffic could’nt rest all night, don’t ever book this hotel

I had a terrible stay. I first had to change rooms because the TV didn't work. Then, I didn't get any sleep because of the people above me. They sounded like they were jumping around and even jumping off the bed, but there was no rhythm to it. I think it was an unsupervised kids room and they were jumping off the walls. I even heard yelling (as if parents were trying to discipline their kids). Even through sleep noise playing (heavy rain and waterfall sounds), you could clearly hear the banging, stomping, and occasional yelling. I went to call the front desk, but the phone in my room didn't work. So I called via my cell phone. Whatever TownePlace did it didn't work because the noise continued. And it continued until the upstairs people checked out of the hotel. I asked the front desk how long the people upstairs were staying and they knew exactly why I was asking. Yet, it only resolved once the people checked out. It took me a couple of days to recover from lack of sleep once I got back home.

My room looked nothing like this picture. It was smaller and there was no room for a couch. It did have a work desk that converted to a dining table for two, had a dishwasher, built-in two burner stove and refrigerator. The finishes in the room were attractive and the bed was comfortable. Breakfast was good and staff was friendly and helpful. I enjoyed my four day stay.

It was very noisy. The traffic from the highway kept me up, the people in the next story woke me up and the guy with the boom box outside at the grill was disturbingly loud. The breakfasts were very good and the server was very pleasant.The back corner where all of the smokers hung out could be better lite. I was concerned parking there.

Well equipped room but hear noises outside and from the room above. Location convenient to numerous restaurants

After waiting 45 minutes in lobby, our room wasn’t available. We had to go to another hotel for the night, and go back the next morning to get our room

The most average hotel of average hotels. It was fine. Check in was fine after a miscommunication with the staff. The room was fine but pretty uncomfortable. Breakfast is supposed to be ready at 7:00 but at 7:20 there was only a plate of bagels. She said the breakfast guy didn’t come in. Likely wouldn’t spend the money to stay here again. It’s no better than any basic hotel.

Excellent customer service

All of the staff were wonderful and very helpful when asked questions. We are definitely going back there again.

Staff was friendly, especially the lady who oversees the breakfast. Hotel itself was nice and area surrounding was as well. Will definitely be back.

Friendly efficient staff

It was an amazing staff. All the staff were so kind and helpful. Great location

Staff is wonderful, good location, room was great, would gladly stay there again

My stay was fine, room clean, excellent breakfast but all of the staff were great. Pleasant and accommodating and very professional. One of the best staff members I’ve seen in a long time. From front desk to housekeeping

We recently stayed at the TownePlace Suites by Marriott and had a truly great experience from start to finish. First, I have to highlight the amazing staff. Leah at the front desk was extremely helpful and welcoming, making check-in smooth and stress-free. She went above and beyond to ensure everything was perfect during my stay. In the mornings, Zoe did a fantastic job preparing breakfast — everything was fresh, well-organized, and a great way to start the day. The location of this hotel couldn’t be better. It’s just minutes from Downtown, right off I-40, and close to all the major shopping stores, which made it really convenient for both work and leisure. Overall, the combination of excellent service, convenient location, and comfortable accommodations made this stay outstanding. I highly recommend this hotel to anyone visiting the area!

Everyone was lovely and professional. It’s a great place to stay and was a convenient location

Nice safe hotel with plenty of dining options. Will stay again

The Room was very spacious and clean. The property is centrally located to lots of very good dining and convenient shopping options... two restaurants on the same street that are excellent are Parkside Grill and Abridged Beer Company.

The property is not in the congested hotel/dining area of Cedar Bluff/North Peters Rd. in West Knoxville, but is nearby and has easy access (2 minutes drive) to all the dining options that are in that location. Necessity shopping is within 3-5 minute drive. Refueling for travel is easy for Costco users, only 4 minutes away. Access to Interstate 40 is great.

The hotel was in a good location. Close to a variety of restaurants. Clean room with all the amenities. Staff very friendly. I wish there were side walks for pedestrians to walk to the local restaurants. Overall pleased.

Very friendly staff, great local dining options close by. The room was clean, and had a great workspace.

It was an amazing staff. All the staff were so kind and helpful. Great location

Bed was comfortable. Convenient to restaurants and interstate. Employees were pleasant.

Well equipped room but hear noises outside and from the room above. Location convenient to numerous restaurants

We recently stayed at the TownePlace Suites by Marriott and had a truly great experience from start to finish. First, I have to highlight the amazing staff. Leah at the front desk was extremely helpful and welcoming, making check-in smooth and stress-free. She went above and beyond to ensure everything was perfect during my stay. In the mornings, Zoe did a fantastic job preparing breakfast — everything was fresh, well-organized, and a great way to start the day. The location of this hotel couldn’t be better. It’s just minutes from Downtown, right off I-40, and close to all the major shopping stores, which made it really convenient for both work and leisure. Overall, the combination of excellent service, convenient location, and comfortable accommodations made this stay outstanding. I highly recommend this hotel to anyone visiting the area!

The most average hotel of average hotels. It was fine. Check in was fine after a miscommunication with the staff. The room was fine but pretty uncomfortable. Breakfast is supposed to be ready at 7:00 but at 7:20 there was only a plate of bagels. She said the breakfast guy didn’t come in. Likely wouldn’t spend the money to stay here again. It’s no better than any basic hotel.

The staff were very welcoming. The room was great. The breakfast was typical, nothing special.

Great room and great breakfast

Breakfast staff were friendly, and responsive. Very clean. Room was comfortable and great for working with a desk big enough for my monitor and a nice desk chair. Made working from location convenient

Staff was friendly, especially the lady who oversees the breakfast. Hotel itself was nice and area surrounding was as well. Will definitely be back.

My room looked nothing like this picture. It was smaller and there was no room for a couch. It did have a work desk that converted to a dining table for two, had a dishwasher, built-in two burner stove and refrigerator. The finishes in the room were attractive and the bed was comfortable. Breakfast was good and staff was friendly and helpful. I enjoyed my four day stay.

It was very noisy. The traffic from the highway kept me up, the people in the next story woke me up and the guy with the boom box outside at the grill was disturbingly loud. The breakfasts were very good and the server was very pleasant.The back corner where all of the smokers hung out could be better lite. I was concerned parking there.

Breakfast was very good but the room is very small. Staff was friendly and responsive

Hotel was nice, we use marriott a lot so our expectations for their standards are usually kind of high. Clean, staff was very friendly. Breakfast was ok and the pool was empty/out of service with no notice beforehand. If i would have had my younger daughter this would have been a huge problem. Overall good place to stay.

We recently stayed at the TownePlace Suites by Marriott and had a truly great experience from start to finish. First, I have to highlight the amazing staff. Leah at the front desk was extremely helpful and welcoming, making check-in smooth and stress-free. She went above and beyond to ensure everything was perfect during my stay. In the mornings, Zoe did a fantastic job preparing breakfast — everything was fresh, well-organized, and a great way to start the day. The location of this hotel couldn’t be better. It’s just minutes from Downtown, right off I-40, and close to all the major shopping stores, which made it really convenient for both work and leisure. Overall, the combination of excellent service, convenient location, and comfortable accommodations made this stay outstanding. I highly recommend this hotel to anyone visiting the area!