Evergreen Inn & Suites Portland

The man who help me (named Nish) was very nice and did his best, but he was new and took a long time to complete my check in. He seemed over-worked. Having said that, Nish was very polite and cooperative but his work load was too much for one person who'd only been there a short while. My room (#112) had several problems:. 1. The faucet in the sink was loose. It actually moved when I turned the water on and off. 2. The AC unit mounted in the wall did not function. It was plugged in but couldn't be turned on to adjust the temperature. 3. There was no mention of w-fi, nor was a password provided if wi-fi did exist there.. 4. There was no chair to sit in. 5. I had a 2-day reservation, but my key expired after 1 day and I had to get it re-set.to get into my room. 6, There was a cigarette burn in one of the 2 bedspreads. 7. The "closet" area had no hangers and no rod to hang clothes on ...even if there were hangers. 8. Basically the room itself looked like the renovation was not completed and nobody examined the room to notice these issues or fix them. If I'd known what the situation was before I reserved the room online, I would not have rented it. I had to stand outdoors to complete my check in because the lobby was deliberately locked to prevent entry. The renovation of the motel was not complete but they were renting rooms that weren't ready anyway. There was a vending machine machine for beverages in the hallway in my building that was not operational at all.

There is no fridge or microwave in the room as mentioned

We checked in and there are signs posted everywhere "No Smoking" however upon entering the room that is all you could smell was smoke and must. The floor at the edge of the bed was sticky, and the remote for the tv was not in the room and when we did get the remote it would not work with the tv. If you needed to talk to the person at the front counter you had to go outside and talk through a window. I would not recommend this place at all!!!!!! If I could give it 0 stars I would. The only convenience is that is was located 2.7miles from Portland airport.

No pool even tho one is advertised. Shower curtain had holes, bathroom exhaust fan was so dirty and caked up it didnt

Recently renovated, new floors and paint ... Great price. Very comfortable bed. Rooms include refrigerators and microwave ovens.

If you're thinking about staying here, DON'T! Bad neighborhood. Litter everywhere outside the building. The parking lot is gated but the gate doesn't work. The entrances are not marked and the lobby is locked, you have to check in through a banker window from outside. There is no art on the walls and no lamps. There is no literature to tell you what the wifi password is, (I decided not to ask, I wouldn't trust it anyway). The TV only showed static. When I tried to call the front desk, I found the phone was unplugged. I went to the front desk to complain and the guy said there is no phone service but that someone whould be up to fix the TV. Nobody ever came.

It felt more like a slum that had the interior remodeled. The walls are super thin and you can hear everything. The entrance is narrow. The exterior of the buildings is awful. You cannot enter the lobby to checkin, you have to use a walk up window and it is almost impossible to hear the attendant.

It serms like homeless people live there people comming out smoking cigarettes walking up and down the motel walkway.I only wanted to stay for 2 days but paid for 3 so I couldn't get no money back.No ice buckets no phones in rooms .Only pop machine Holes in blankets toilet running Tub leaking.

only could get 1 key for 3 occupants, no luggage's carts. messy parking area.

Honestly i just needed this as a last minute 1 night stay so i already had very low expectations. Honestly the bar fell even lower that i could have possibly imagined. Very unsafe. Very dirty. Not even an ice machine on the premises when its clearly in the pictuer. No ac. No smoke detectors. Broken door. Very very bad location

Roaches inside room. Exterior looked run down and abandoned. Hallways and room smell of bleach

This place is definitely unacceptable. I needed something for few hours for overnight layover flight. Gave me a dirty room after waiting on the cold for a while to get someone to attend to me. I had to request another room. Shower wasn't draining properly, holes in linens. It was late and i was too tired to do something about it

We checked in and there are signs posted everywhere "No Smoking" however upon entering the room that is all you could smell was smoke and must. The floor at the edge of the bed was sticky, and the remote for the tv was not in the room and when we did get the remote it would not work with the tv. If you needed to talk to the person at the front counter you had to go outside and talk through a window. I would not recommend this place at all!!!!!! If I could give it 0 stars I would. The only convenience is that is was located 2.7miles from Portland airport.

I cringe to even give this place one stare. Charged me $50 for key. I had 3 $20;s, he took it, said because there was 2 guests the charge was $60. The room stunk & was filthy, I mean filth! I would have left but I prepaid & money is tight. I went bought cleaning & disinfectant products. Think before using this place. I told desk person, was told that should be told to cleaning person NOT her!!! Looked & sounded kind of looked like they rented rooms by hour (?). Not a nice place,I should of taken pictures but was so upset didn't even think too.

Made the mistake of staying here as I had an early flight out of PDX, absolutely terrible. The room was dirty across the board, with pillows and blinds covered in splatters and stains, scalding hot water coming out of the sink, so hot if you held your hands under it you would probably sustain burns. I didn’t even end up washing my face or hands in the night I stayed. I was approached and taunted in the brief 3 minutes I was in the parking lot. As a solo female traveler, this was extremely unnerving, and I do not recommend staying here if you are solo and female.

There were seven stains and public hair in the bed. Ask for new sheets to change the bed and the manager did give them and disagreed with me about the bed being dirty, I tried showing him the video and he did not want to see it.

This was the most disgusting hotel I have ever stayed in. We booked 2 nights and barely stayed one took the loss on the second night . The whole place smelled like poop, Never again

Room had faucet leak and room smelle

Slow check in and required an unexpected additional deposit rendering the low rate moot. Toilet didn't flush. Got bed bug bites, even fell out of the unsafe shower because the floor had no mat or grip. Felt unsafe. Condom wrappers in hallway, noises all hours of the night, prostitutes lurking in the parking lot.

The Neighborhood is unsafe. The hotel Parking lot is unsafe, and very dirty. The Hotel Hallways are dirty and smell bad. The room was dirty. The airconditioning did not work well. The TV Remote control did not work. The Bathroom sink only dispensed extremely hot water. The staff was unfriendly and demanding. I recommend hotels.com to discontinue association with this hotel

Nothing in the room works. Wi-Fi isn’t great. Room smelled like cigarettes. Shower only had one temperature of boiling hot. Felt like I was back in the barracks.

The man who help me (named Nish) was very nice and did his best, but he was new and took a long time to complete my check in. He seemed over-worked. Having said that, Nish was very polite and cooperative but his work load was too much for one person who'd only been there a short while. My room (#112) had several problems:. 1. The faucet in the sink was loose. It actually moved when I turned the water on and off. 2. The AC unit mounted in the wall did not function. It was plugged in but couldn't be turned on to adjust the temperature. 3. There was no mention of w-fi, nor was a password provided if wi-fi did exist there.. 4. There was no chair to sit in. 5. I had a 2-day reservation, but my key expired after 1 day and I had to get it re-set.to get into my room. 6, There was a cigarette burn in one of the 2 bedspreads. 7. The "closet" area had no hangers and no rod to hang clothes on ...even if there were hangers. 8. Basically the room itself looked like the renovation was not completed and nobody examined the room to notice these issues or fix them. If I'd known what the situation was before I reserved the room online, I would not have rented it. I had to stand outdoors to complete my check in because the lobby was deliberately locked to prevent entry. The renovation of the motel was not complete but they were renting rooms that weren't ready anyway. There was a vending machine machine for beverages in the hallway in my building that was not operational at all.

Awful. No working shower

The television did not work. And went to go take a shower and the handle completely broke off could not take a shower before i left.

Recently renovated, new floors and paint ... Great price. Very comfortable bed. Rooms include refrigerators and microwave ovens.

It felt more like a slum that had the interior remodeled. The walls are super thin and you can hear everything. The entrance is narrow. The exterior of the buildings is awful. You cannot enter the lobby to checkin, you have to use a walk up window and it is almost impossible to hear the attendant.

This was the second time we stayed at this hotel where we weren't allowed to use the shower or tub. We were told that we would get a bath or shower in the morning in a different room one of the maids told us that we could go ahead and shower in the shower in our room. Even though it was painted the day before and unfortunately we ruined the paint job. But the maid told us we could go ahead and do that but it was just a Mis- translation. Managers were very understanding which was okay thank God. But this was the second time in a row that we stayed here that we were not allowed to use our shower throughout the night. Other than that the managers and the staff were wonderful they just should not have any rooms available if they've painted the tubs they shouldn't put those down as available on any website. They should be marked down as no rooms available. So let me explain one more time no rooms should be available if the shower is not available. Sohotels.com if you could figure that out and not put those down on your website that would probably be best.

I was not familiar with hotel neighborhood, booked it couple of hours before I came to Portland for overnight stay while road tripping PNW. it’s located in pretty ghetto neighborhood. Front desk staff was supper nice. Room was clean but linen had stains on them, smoke detector was off the wall, shower wasn’t working which I was told ahead, there was no hot when I turned faucet. Next door ppl were loud, knocking on my door at 1 am, slamming in their door loud. Barely able to sleep, checked out early in the morning. It’s what you get for prove you pay.

The tv didnt work Thankfully the guy working there upgraded me But there was no control for the tv in the room I can however was able to change channels manually behind the tv Didnt want to bother the guy for a control Clean olace 4 out 5

Its is ok for a super limited budget but I left a day early and won't be back. The family that runs it is very nice and the room was clean... it's just not a good neighborhood. Air conditioner worked well but There's no furniture in the room beside bed and TV stand, no chair or anywhere to sit.

No staff was available for checkin. After ringing the bell for 30 minutes standing out in the cold I left to find another hotel.

I’m going to say positive first. Room was clean. Bathroom was clean and had hot, warm and cold water. Now checking in required a deposit ( there are NO services) and no deposit was listed on expedia. The front desk is not accessible so it’s funny that’s the photo on website. Reception is through a slot in the window All Times. But the craziest was one pillow was a pillow case with a paper bag full of synthetic quilt filling. I can’t really mention the other guests and what they were doing for business “at the hotel” but I think it’s only legal in Nevada and Netherlands. Parking lot is dirty with litter and junk and actual dirt. Front office had a wooden pallet leaning against it

I was waiting for long time to get my room no body was in that lobby and I am still waiting for my deposit still not get it back

Nobody at check in for 25 minutes, everything locked, no lobby, stand outside waiting,and waiting,,almost called cops thought they were dead inside, don't go there,,sleep in your trunk save your money!$$$$

This was a seedy, low vibe hotel, where after i got there i felt safer at the airport and they never gave me my deposit back. Only stay here if you have no other option.

Rude, and angry.

Room was nice easy check in deposit not paid back to my card yet!

We had to go down to the help window 5 separate times 1. We got the wrong room 2. The next room we went into had people in it 3.the next room the card didn’t work 4. The card didn’t work again 5. They tried to kick us out cause they thought we only ordered for 2 people when we ordered for 4 so we had to agure with them for about 20min Not to mention each time we went down we had to wait an hour for the guy to come back to the window with a line already formed. Also there was a prostitue doing work on someone right next to were we parked!! THERE WERE CHILDERN THERE! BED SHEETS WERE GROSS AND THERE WERE POOP STAINS OUTSIDE THE BUILDING DO NOT GO THERE PLEASE FOR YOUR OWN SANITY

We booked a room showed up to check in and they said they had no rooms. Our credit card had already been charged. And now they say there was 8 rooms available. And won't refund our money!!! Crappy customer service could t even speak English!

Staff were helpful when i had an issue w my window not locking

Not a safe area for a single woman

The only saving grace to this place was that the room itself that I rented looked exactly as the picture. But outside the room prostitutes were walking around in thong underwear. There were drug sales and prostitution propositions all over the place and the outside grounds were dirty. There was no security other than cameras and the staff were extremely rude and uncaring

This property was filthy, inside and out! Nobody at the front desk when we arrived. Was not acknowledged, handed key without any direction of where to go in order to find our room. People that stay there leave bricks on the doors to keep them open which is a security issue. Upon entering our room, we were extremely disappointed. The whole building smells like cigarette smoke. Our room did as well; wholes on the bed sheets, filthy floors, and don’t get me started with the bathroom- it was disgusting! Tub peeling and filthy. Our key stopped working and waited so long to get helped and no apology for the inconvenience was given. Our first night we also saw police activity in the parking lot. The only positive thing about it was how close the airport was. I will never stay here again.

Made the mistake of staying here as I had an early flight out of PDX, absolutely terrible. The room was dirty across the board, with pillows and blinds covered in splatters and stains, scalding hot water coming out of the sink, so hot if you held your hands under it you would probably sustain burns. I didn’t even end up washing my face or hands in the night I stayed. I was approached and taunted in the brief 3 minutes I was in the parking lot. As a solo female traveler, this was extremely unnerving, and I do not recommend staying here if you are solo and female.

Really dirty and smelled funny. Half the stuffed in the room didn't work and it looked/felt like a prison. One and done for me. I did like how close it was to the airport.

It was trashy hookers literally in the parking lot crack heads knocking on my door at 3a.m. I left after 4hrs and neither them or Expedia has done anything to get my my money back

My stay at Evergreen Inn was ghastly. Customer Service was was lackluster and unkind. I have many details to share, but will refrain. Rather not go backwards to recall what all made a mark on my stay. I was being merely tolerated by staff. No tact, warmth, or respect. The room was sizable, and looked good enough to the naked eye. Lots of things were in disrepair and needed to be replaced. Upon further inspection and review. Very bad odor!! It’s located is on a major street and the activity at night turns ungodly. I did not feel safe at all. I regretted booking a room there. Luckily, the price was right and I didn’t spend a lot of money. I would not stay there again. Proceed with caution. My personal experience here was pretty awful.

Stay away! Terrible area with working prostitutes and not so discreet strip club sex clubs; unsafe rooms with 2 inch gap under the doors-anyone can use a hanger to open your door or use a mirror to spy; bedding and towels stained or unwashed from previous user. This hotel was in a residential area and clearly unsafe with police rolling through the property at checkout, a man was apparently robbed. Other guests slamming doors all night long. Yelling and screaming all night long with a domestic duspute. Inside the gated hotel parking area, there was what appeared a chop shop with a man spray painting the hood of his car. Car alarms going off at night but too scared to go see if it was my rental. This property needs to be removed from Expedia. No one should have endurred a night like that.

The area was very shady. We found drug users, pimps, and prostitution out front. Our booking with Expedia didn’t say for adults only. I had my two grandchildren with me. And the place said for adults only. The listing is deceiving. I want a refund. Checked into the Holiday Inn down the street.

Honestly i just needed this as a last minute 1 night stay so i already had very low expectations. Honestly the bar fell even lower that i could have possibly imagined. Very unsafe. Very dirty. Not even an ice machine on the premises when its clearly in the pictuer. No ac. No smoke detectors. Broken door. Very very bad location