Comfort Suites Rochester Henrietta University Area

A recepção (da noite) poderia ter sido mais cordial. E as instalações poderiam estar melhor cuidadas

Hotel ruim, ar condicionado com poeira, pedimos 3 dias para que conseguíssemos que fossem limpar, café da manhã ruim, frutas velhas. Estrutura do quarto muito velha. Não voltarei. Ficamos 14 dias no hotel e só limparam uma vez e com muita insistência.

No

Our non smoking room smelled like stale smoke. The air conditioner could not keep the room cool even though it ran non stop. The sofa bed cover was nasty, and when i called and asked for a new cover, the front desk said they didn't have any. We went down and got a blanket and "clean sheets" to use instead. There was an empty cannibus container and half eaten candy under the sofa bed. The bathroom sink was slow to drain, and would fill up when neighboring rooms ran water, then eventually drain all over the bathroom floor. The bathroom smelled like sewage. This, by far, was one of the worst hotels I've ever stayed at, and will not stay at a Comfort Suites again.

Most things were clean. The breakfast was good. Parking was close. Staff were friendly. Pool was clean.