Comfort Suites Rochester Henrietta University Area
US$ 109
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 109
/ noite
Média para setembro
Média de preços por mês
Em Comfort Suites Rochester Henrietta University Area, a diária custa em média US$ 77 no mês mais barato (dezembro) e US$ 120 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 90 |
| fevereiro | US$ 77 |
| março | US$ 81 |
| abril | US$ 90 |
| maio | US$ 120 |
| junho | US$ 117 |
| julho | US$ 109 |
| agosto | US$ 119 |
| setembro | US$ 109 |
| outubro | US$ 120 |
| novembro | US$ 99 |
| dezembro | US$ 77 |
J
F
M
A
M
J
J
A
set. · US$ 109
S
O
N
D
Mais caro: outubro (aprox. US$ 120)
Mais barato: dezembro (aprox. US$ 77)
Sobre esta propriedade
Não perca as atividades de recreação, como uma piscina interna e uma academia. Este hotel também oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e TV na área comum.
Comodidades
Não perca as atividades de recreação, como uma piscina interna e uma academia. Este hotel também oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e TV na área comum.
Comodidades
As comodidades presentes incluem um computador, check-out expresso e jornais de cortesia no saguão. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Comfort Suites Rochester Henrietta University Area conta com um mercado onde os hóspedes pode saborear uma refeição. Café da manhã para viagem grátis é servido durante a semana, entre 6h e 9h, e nos fins de semana, entre 7h e 10h.
Quartos
Sinta-se em casa em um de nossos 66 quartos com ar-condicionado, geladeiras e micro-ondas. Nos quartos, você encontra TVs de tela plana com canais a cabo para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros possuem chuveiro/banheira combinados e secadores de cabelo. As comodidades incluem escrivaninhas e salas de estar separadas.
Localização
No coração de Rochester, Comfort Suites Rochester Henrietta University Area está a 5 minutos de carro de Monroe Community College e de Rochester Institute of Technology. Este hotel fica a 5,9 km de Erie Canal e a 7,1 km de University of Rochester.
Lugares próximos
Veterans Memorial Park(0.6 milhas)
Marketplace Mall(0.7 milhas)
Fair and Expo Center(1.3 milhas)
Monroe Community College(2.2 milhas)
Cinemark Movies 10(2.3 milhas)
Tinker Nature Park(2.8 milhas)
Tim Hortons Iceplex(2.8 milhas)
Rochester Institute of Technology(3.1 milhas)
Erie Canal(3.7 milhas)
URMC Women's Health Center(3.7 milhas)
Gordon Field House and Activities Center(3.8 milhas)
Genesee Valley Park(4.1 milhas)
Red Barn Climbing Gym(4.4 milhas)
University of Rochester(4.4 milhas)
Strong Memorial Hospital(4.4 milhas)
Aeroporto Internacional Greater Rochester (ROC)(7 milhas)
Aeroporto Internacional de Buffalo(60.9 milhas)
Estacionamento
Piscina
Piscina interna
Quartos de não fumantes
Piscina externa aquecida
Centro de negócios
Localização
2085 Hylan Drive, Nova York, Estados Unidos
Veterans Memorial Park (0.6 milhas)
Marketplace Mall (0.7 milhas)
Fair and Expo Center (1.3 milhas)
Monroe Community College (2.2 milhas)
Cinemark Movies 10 (2.3 milhas)
Tinker Nature Park (2.8 milhas)
Avaliações dos hóspedes
7.1
Bom
Com base em 1.020 avaliações verificadas
Quem se hospeda aqui?
Negócios
6%
Casal
23%
Famílias
51%
Grupos
5%
Viajantes individuais
12%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Avaliações do Comfort Suites Rochester Henrietta University Area descrevem uma parada conveniente e econômica perto de rodovias e da RIT, com muitos hóspedes apreciando quartos espaçosos, bom custo-benefício e funcionários atenciosos, mas relatando manutenção inconsistente, espaços datados e alguns problemas operacionais.
Leia maisIsso foi útil?
Opinião dos hóspedes
Avaliações do Comfort Suites Rochester Henrietta University Area descrevem uma parada conveniente e econômica perto de rodovias e da RIT, com muitos hóspedes apreciando quartos espaçosos, bom custo-benefício e funcionários atenciosos, mas relatando manutenção inconsistente, espaços datados e alguns problemas operacionais.
A limpeza é irregular, com relatos repetidos de carpetes sujos, odores e falta de limpeza, juntamente com algumas estadias muito limpas. As instalações recebem reclamações sobre uma piscina fria ou fechada, equipamentos de ginástica quebrados, problemas com elevadores, buracos e uma pequena taxa de estacionamento noturna; o café da manhã varia de muito bom a mal abastecido ou servido com atraso. Espere uma hospedagem básica, de qualidade variável, que pode funcionar para paradas rápidas se suas prioridades forem preço e localização.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As instalações mostram sinais visíveis de desgaste. Os hóspedes relatam uma piscina interna fria ou ocasionalmente fechada, equipamentos de ginástica quebrados, problemas recorrentes com elevadores, buracos e uma pequena taxa de estacionamento noturna que alguns acharam inesperada.
Avaliações dos hóspedes relacionadas
10
Paul
23 de set. de 2025
·
Hospedou-se por 2 noites
Parking lot has some major pot holes but the hotel is in excellent condition.
Parking lot has some major pot holes but the hotel is in excellent condition.
4
Sarah
25 de fev. de 2025
·
Hospedou-se por 3 noites
My bathroom smelled like urine. There was a clump of hair in the bathtub drain and almost every piece of equipment in the gym was broken
My bathroom smelled like urine. There was a clump of hair in the bathtub drain and almost every piece of equipment in the gym was broken
8
John
3 de jun. de 2023
·
Hospedou-se por 1 noite
Pretty simple. Issue with the elevator could go up from the lobby but the number one was broken so you had to take the stairs down. Just a sticky note in the elevator to indicate the down option wasn’t available
Pretty simple. Issue with the elevator could go up from the lobby but the number one was broken so you had to take the stairs down. Just a sticky note in the elevator to indicate the down option wasn’t available
4
Bruce
27 de jan. de 2025
·
Hospedou-se por 3 noites
The floors were dirty and not mopped in the 3 days we were there. The gym eqipment was all broken and not useable, most of the weights were missing. There is supposed to be oatmeal for breakfast but there was none beause "no one ordered it" This hotel is ok if you want something cheap in all regards
The floors were dirty and not mopped in the 3 days we were there. The gym eqipment was all broken and not useable, most of the weights were missing. There is supposed to be oatmeal for breakfast but there was none beause "no one ordered it" This hotel is ok if you want something cheap in all regards
10
samia
10 de jul. de 2024
·
Hospedou-se por 1 noite
Good hotel clean but pool was closed and they didn't even mention and we especially booked to enjoy the pool i think they should gavevus some discount
Good hotel clean but pool was closed and they didn't even mention and we especially booked to enjoy the pool i think they should gavevus some discount
6
Nicole
2 de jun. de 2025
·
Hospedou-se por 1 noite
Hotel was fine. However, a $5 per night per room charge for the parking in a lot that is in the middle of nowhere is a ridiculously silly charge to make extra money on their part.
Hotel was fine. However, a $5 per night per room charge for the parking in a lot that is in the middle of nowhere is a ridiculously silly charge to make extra money on their part.
8
Tina
30 de out. de 2025
·
Hospedou-se por 1 noite
Everything about the hotel was accommodating clean and friendly service. There were only a few things that I was disappointed about. 1.) I was charged a parking fee the day after I checked out this was not told to me and I felt it to be rediculous for the amount of money paid for one night to be charged a parking fee in the hotel parking lot. 2.) the pool was not heated it was too cold. Other than that I had no issues check in was pretty easy and fast.
Everything about the hotel was accommodating clean and friendly service. There were only a few things that I was disappointed about. 1.) I was charged a parking fee the day after I checked out this was not told to me and I felt it to be rediculous for the amount of money paid for one night to be charged a parking fee in the hotel parking lot. 2.) the pool was not heated it was too cold. Other than that I had no issues check in was pretty easy and fast.
4
Peter
1 de jul. de 2024
·
Hospedou-se por 1 noite
Overall the hotel was dated and disappointing. The pool was closed and under repairs. The main area is in need of some new paint and minor renos. Skipped breakfast but do not think I missed much. Elevator was dirty and old and room had a musty smell when we came in. Light in the bathroom kept flickering and room was okay but nothing special. Picked hotel based on price but would not stay here again. One positive was the bed was comfy and slept soundly.
Overall the hotel was dated and disappointing. The pool was closed and under repairs. The main area is in need of some new paint and minor renos. Skipped breakfast but do not think I missed much. Elevator was dirty and old and room had a musty smell when we came in. Light in the bathroom kept flickering and room was okay but nothing special. Picked hotel based on price but would not stay here again. One positive was the bed was comfy and slept soundly.
4
Susan
6 de out. de 2024
·
Hospedou-se por 2 noites
The staff was trying their best to make things run smoothly but they needed more support. The breakfast area wasn’t appropriately stocked, there was no milk and no coffee. The cream was spoiled and there seemed to be a few staff trying to do everything. The elevator was out of order as was the ice machine.
The staff was trying their best to make things run smoothly but they needed more support. The breakfast area wasn’t appropriately stocked, there was no milk and no coffee. The cream was spoiled and there seemed to be a few staff trying to do everything. The elevator was out of order as was the ice machine.
8
mary
14 de mai. de 2025
·
Hospedou-se por 1 noite
Decent room, comfortable bed, enough towels and decent shower, but was hoping for a swim in indoor pool, it was freezing! Breakfast had limited time. Evening staff at desk was not friendly, daytime staff more helpful. No written notice anywhere of check out time....usually there is some note in room, and couldnt see how to call fron desk from room phone! 😜
Decent room, comfortable bed, enough towels and decent shower, but was hoping for a swim in indoor pool, it was freezing! Breakfast had limited time. Evening staff at desk was not friendly, daytime staff more helpful. No written notice anywhere of check out time....usually there is some note in room, and couldnt see how to call fron desk from room phone! 😜
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente. Muitos mencionam carpetes manchados, odores (de fumaça ou urina) e falta de limpeza em quartos e áreas comuns, enquanto outros acharam seus quartos muito limpos.
Avaliações dos hóspedes relacionadas
2
Vanessa
11 de ago. de 2023
·
This property is in need of some serious renovations- for the amount of money spent for one night, you’d think it would be pretty decent. The furniture was beat up and banged around, curtains were stained, pillows smelled like cigarettes, bathroom door was iffy, door lock didn’t work, and everything in general was very dated. If you’re looking to stay in the Rochester area, don’t stay here.
This property is in need of some serious renovations- for the amount of money spent for one night, you’d think it would be pretty decent. The furniture was beat up and banged around, curtains were stained, pillows smelled like cigarettes, bathroom door was iffy, door lock didn’t work, and everything in general was very dated. If you’re looking to stay in the Rochester area, don’t stay here.
2
Sidney
7 de ago. de 2025
·
Hospedou-se por 1 noite
Liked the price. Bed comfortable. No problem with housekeepers. All room surfaces were sticky. Frig freezer section had no door and was covered in thick ice. Refrig system had constant loud motor noise with other bubbling-like sounds. Got no sleep until long after midnight. Shower was properly large for mobility-challenged customers but floor tiles had large cracks and baseboard showed water damage. Sink area was small with poor lighting. One bedside light did not work. One outlet was loose-fitting. Parking lot surface was broken up. Definitely our worst hotel stay in many years. Our ratings average 4+/5 but not this time. Would never return.
Liked the price. Bed comfortable. No problem with housekeepers. All room surfaces were sticky. Frig freezer section had no door and was covered in thick ice. Refrig system had constant loud motor noise with other bubbling-like sounds. Got no sleep until long after midnight. Shower was properly large for mobility-challenged customers but floor tiles had large cracks and baseboard showed water damage. Sink area was small with poor lighting. One bedside light did not work. One outlet was loose-fitting. Parking lot surface was broken up. Definitely our worst hotel stay in many years. Our ratings average 4+/5 but not this time. Would never return.
2
Michael
15 de set. de 2024
·
Hospedou-se por 1 noite
This hotel is extremely dirty!
This hotel is extremely dirty!
4
Christopher
10 de jun. de 2025
·
Hospedou-se por 3 noites
The room was filthy. One of the pillowcases had fresh snot on it. There were crushed contacts on the carpet and chunks of food under the beds. We couldn’t find another place and so went and bought cleaners, linens, and air fresheners to make it bearable. Would not recommend at all.
The room was filthy. One of the pillowcases had fresh snot on it. There were crushed contacts on the carpet and chunks of food under the beds. We couldn’t find another place and so went and bought cleaners, linens, and air fresheners to make it bearable. Would not recommend at all.
6
Ann Marie
14 de out. de 2025
·
Hospedou-se por 1 noite
The pull out bed had blood stains on the mattress from a previous person. The front desk said they could not give us a new one.And when he came up to inspect it, he actually said, "oh this is one of the nicer looking ones". We were expected to make the bed ourselves.And they gave us an extra set of sheets, which were stained and torn. There were dead bugs on the carpet floor in our room. The carpets throughout the entire hotel were dirty and stained. The lobby was filthy when we arrived.
The pull out bed had blood stains on the mattress from a previous person. The front desk said they could not give us a new one.And when he came up to inspect it, he actually said, "oh this is one of the nicer looking ones". We were expected to make the bed ourselves.And they gave us an extra set of sheets, which were stained and torn. There were dead bugs on the carpet floor in our room. The carpets throughout the entire hotel were dirty and stained. The lobby was filthy when we arrived.
4
Tanya
6 de abr. de 2025
·
Hospedou-se por 2 noites
The condition of this hotel is deplorable. The walls are banged up, the carpets are stained, there is mold surrounding the wind I frame in the room, the chairs in the dining area are all peeling, the room smells like someone used to smoke there.
The condition of this hotel is deplorable. The walls are banged up, the carpets are stained, there is mold surrounding the wind I frame in the room, the chairs in the dining area are all peeling, the room smells like someone used to smoke there.
10
Marcia
4 de jul. de 2024
·
Hospedou-se por 1 noite
We were traveling to and from Michigan and this hotel was about halfway for us. Staff was very friendly and helpful. I do wish they had been able to give me a receipt, however because I booked thru a third party they could not. It was not their fault and they were very nice about it. It was nice to be able to have breakfast there as it saved us time. Beds were comfortable and room was very clean
We were traveling to and from Michigan and this hotel was about halfway for us. Staff was very friendly and helpful. I do wish they had been able to give me a receipt, however because I booked thru a third party they could not. It was not their fault and they were very nice about it. It was nice to be able to have breakfast there as it saved us time. Beds were comfortable and room was very clean
2
Dionne
18 de ago. de 2024
·
Hospedou-se por 1 noite
The hotel room was not clean. Feces was on the outer toilet, the toilet bowl had a brown ring in it. Hair was all over the bathroom floor and tub. The hallway carpets are so dirty. The elevator is slow and was very dirty as well.
The hotel room was not clean. Feces was on the outer toilet, the toilet bowl had a brown ring in it. Hair was all over the bathroom floor and tub. The hallway carpets are so dirty. The elevator is slow and was very dirty as well.
6
Rebecca
5 de jun. de 2025
·
Hospedou-se por 5 noites
At a glance it did appear very clean, but if you look under the shelves and behind the bed you can see all the dander and debris from previous travellers (we always do a bed bug check, thankfully we didn't see any). The second day they came and changed out our towels, but on the 3rd day we received a note that they were short staffed and that they'd come every other day but they didn't come back to clean until after we left. Also our mini fridge defrosted for over 6 hours and everything inside got warm/spoiled. There wasn't anything the staff could do because they were fully booked and short staffed. Otherwise, the staff was exceptionally friendly, helpful, and professional. The breakfast was delicious and both chefs I saw kept the dining room clean and I saw one help someone make a waffle, very sweet! In conclusion, I think that more staff would help the staff be more efficient and maybe keep a spare mini fridge or two on hand idk like it'd be nice if your own employees didn't have to use a public fridge for their own lunches...
At a glance it did appear very clean, but if you look under the shelves and behind the bed you can see all the dander and debris from previous travellers (we always do a bed bug check, thankfully we didn't see any). The second day they came and changed out our towels, but on the 3rd day we received a note that they were short staffed and that they'd come every other day but they didn't come back to clean until after we left. Also our mini fridge defrosted for over 6 hours and everything inside got warm/spoiled. There wasn't anything the staff could do because they were fully booked and short staffed. Otherwise, the staff was exceptionally friendly, helpful, and professional. The breakfast was delicious and both chefs I saw kept the dining room clean and I saw one help someone make a waffle, very sweet! In conclusion, I think that more staff would help the staff be more efficient and maybe keep a spare mini fridge or two on hand idk like it'd be nice if your own employees didn't have to use a public fridge for their own lunches...
4
Jonathan
15 de fev. de 2025
·
Hospedou-se por 1 noite
Our room was filthy, the floor wasn’t swept and there was candy on it. The bed skirt some sort of sauce on it. The hotel didn’t have anything but soda for sale and complimentary water with lemons in it that was sitting out all day.
Our room was filthy, the floor wasn’t swept and there was candy on it. The bed skirt some sort of sauce on it. The hotel didn’t have anything but soda for sale and complimentary water with lemons in it that was sitting out all day.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são espaçosos e práticos, mas a decoração e o mobiliário parecem datados, algumas TVs e equipamentos no quarto são instáveis e o barulho dos corredores ou do andar de cima pode ser incômodo. O conforto da cama varia.
Avaliações dos hóspedes relacionadas
8
Ronnie
6 de abr. de 2023
·
Hospedou-se por 1 noite
We could not close the curtains at night for privacy and darken the room.
We could not close the curtains at night for privacy and darken the room.
4
Elizabeth
25 de jul. de 2025
·
Hospedou-se por 3 noites
I hated the room. I have no idea why they put us in a handicap room, but it was terribly laid out and extremely uncomfortable. Their "free" internet was the worst I've ever had the misfortune of using: inconsistent, dropping constantly, often couldn't get on at all; I couldn't even get my email on my laptop, much less watch a movie. Staff just shrugged and told me "it worked for them." The advertised TV was two, static-filled basic network channels. Breakfast was OK, no better and no worse than I would have expected from a place like this; staff was not especially helpful, and it was clear that my having to ask how to work the specialty handicap shower made me an inconvenience, but at least they weren't outright rude and pretended to be friendly. I go to Rochester 2-4 times a year, but I certainly won't be coming back to this hotel.
I hated the room. I have no idea why they put us in a handicap room, but it was terribly laid out and extremely uncomfortable. Their "free" internet was the worst I've ever had the misfortune of using: inconsistent, dropping constantly, often couldn't get on at all; I couldn't even get my email on my laptop, much less watch a movie. Staff just shrugged and told me "it worked for them." The advertised TV was two, static-filled basic network channels. Breakfast was OK, no better and no worse than I would have expected from a place like this; staff was not especially helpful, and it was clear that my having to ask how to work the specialty handicap shower made me an inconvenience, but at least they weren't outright rude and pretended to be friendly. I go to Rochester 2-4 times a year, but I certainly won't be coming back to this hotel.
6
Phillip
30 de out. de 2023
·
Property is in a convenient location. Reserved two queen beds. They gave me two double beds. Ugh, very uncomfortable!
Property is in a convenient location. Reserved two queen beds. They gave me two double beds. Ugh, very uncomfortable!
8
Karin
16 de mai. de 2025
·
Hospedou-se por 2 noites
Clean and affordable hotel. Appreciated breakfast provided. Quiet area. Comfortable bed and good room size. Would stay again.
Clean and affordable hotel. Appreciated breakfast provided. Quiet area. Comfortable bed and good room size. Would stay again.
6
Amy
20 de ago. de 2025
·
Hospedou-se por 1 noite
Check in was easy, no issues. There was nothing that stood out as bad or good. Room met our needs for the evening. Hotel could use some upgrading, bed comfort was below expectation. Thank you for a quick, quiet stay. We are planning to return to the area in October, however will more than likely be choosing a different hotel.
Check in was easy, no issues. There was nothing that stood out as bad or good. Room met our needs for the evening. Hotel could use some upgrading, bed comfort was below expectation. Thank you for a quick, quiet stay. We are planning to return to the area in October, however will more than likely be choosing a different hotel.
6
Melissa
16 de jun. de 2025
·
Hospedou-se por 3 noites
Room was decent but bathroom fan was not working. Door was kind of difficult and there was strange, brown residue on window, not sure if it was adhesive? Also, dry wall issues in ceiling above bed. TV remote didn't have correct command button to fix cable issues, one channel was stuck and 4-5 channels weren't working.
Room was decent but bathroom fan was not working. Door was kind of difficult and there was strange, brown residue on window, not sure if it was adhesive? Also, dry wall issues in ceiling above bed. TV remote didn't have correct command button to fix cable issues, one channel was stuck and 4-5 channels weren't working.
8
Lynne
21 de set. de 2025
·
Hospedou-se por 2 noites
The floors are thin. So be prepared to hear the footsteps of the people upstairs. A bit annoying. Beds are comfortable the pool always has kids in it almost like big parties. So it can be loud. Overall a good value if your in the area for college visits
The floors are thin. So be prepared to hear the footsteps of the people upstairs. A bit annoying. Beds are comfortable the pool always has kids in it almost like big parties. So it can be loud. Overall a good value if your in the area for college visits
10
Yuan
16 de jun. de 2025
·
Hospedou-se por 1 noite
The room is big! Great for family trips.
The room is big! Great for family trips.
6
Jeffrey
30 de jan. de 2023
·
Hospedou-se por 1 noite
The room was clean but crowded. The refrigerator motor was so loud we unplugged it. And the heating unit was also noisy and we turned it completely off. Luckily it was not real cold out. The sink outside the toilet and shower was tiny and inconvenient. The electrical plug by the bed would not hold the plug to my CPap machine. Disappointing.
The room was clean but crowded. The refrigerator motor was so loud we unplugged it. And the heating unit was also noisy and we turned it completely off. Luckily it was not real cold out. The sink outside the toilet and shower was tiny and inconvenient. The electrical plug by the bed would not hold the plug to my CPap machine. Disappointing.
8
Amanda
17 de dez. de 2024
·
Hospedou-se por 1 noite
Nice hotel overall, rooms/suites have a lot space. The TV was tiny and the bed was not comfortable. Breakfast was okay but no napkins, or syrup for the pancakes.
Nice hotel overall, rooms/suites have a lot space. The TV was tiny and the bed was not comfortable. Breakfast was okay but no napkins, or syrup for the pancakes.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O atendimento é variado: muitos hóspedes elogiam a simpatia e a prestatividade da equipe, mas outros citam respostas lentas ou ausentes, reservas excessivas ou problemas de preparo dos quartos e comunicação deficiente sobre taxas, toalhas e limpeza.
Avaliações dos hóspedes relacionadas
6
Lorrayne
22 de set. de 2025
·
Hospedou-se por 3 noites
There was a small leak behind the toilet. I told them about it, but nobody did anything. I wanted to use the hotel computer to check in for my flight and the front desk couldn’t tell me the password to use it. Front desk staff were very short, housekeeping was very friendly.
There was a small leak behind the toilet. I told them about it, but nobody did anything. I wanted to use the hotel computer to check in for my flight and the front desk couldn’t tell me the password to use it. Front desk staff were very short, housekeeping was very friendly.
10
Sarah
10 de out. de 2025
·
Hospedou-se por 1 noite
The staff are very friendly and super helpful. Our rooms were clean and spacious. We would definitely stay here again.
The staff are very friendly and super helpful. Our rooms were clean and spacious. We would definitely stay here again.
2
Steven
29 de set. de 2024
·
Hospedou-se por 1 noite
I had booked my reservation in early July to travel from Pennsylvania to Rochester, NY for a cross country meet. When I arrived, I was told that "The hotel had overbooked this weekend and that there was no room available" but that "I would be upgraded to the Hilton just behind the hotel however the Hilton had no knowledge of this and they themselves were overbooked. Basically, I was told that they had cancelled my reservation at the front desk without any prior notice. For a hotel in the hospitality industry, their hospitality SUCKS!! I had to find my own hotel for my 12 year-old son and I. I will be complaining to their corporation I have never experienced such poor planning and response.
I had booked my reservation in early July to travel from Pennsylvania to Rochester, NY for a cross country meet. When I arrived, I was told that "The hotel had overbooked this weekend and that there was no room available" but that "I would be upgraded to the Hilton just behind the hotel however the Hilton had no knowledge of this and they themselves were overbooked. Basically, I was told that they had cancelled my reservation at the front desk without any prior notice. For a hotel in the hospitality industry, their hospitality SUCKS!! I had to find my own hotel for my 12 year-old son and I. I will be complaining to their corporation I have never experienced such poor planning and response.
10
michael
27 de abr. de 2024
·
Hospedou-se por 3 noites
The staff was extremely accommodating. Cleaning staff extremely friendly and helpful. Thanks
The staff was extremely accommodating. Cleaning staff extremely friendly and helpful. Thanks
2
tracy
5 de out. de 2024
·
Hospedou-se por 1 noite
Upon entry, tv remote was missing, desk attendant related that he would get one from another room when he had time, half hour later, he supplied one that did not work on the tv. He thought my girlfriend was being aggressive at that point and threatened to call police. I told him that was fine even though this was not a police matter. The police arrived and told us to leave the premices and contact the third party( hotels . Com) for a refund.
Upon entry, tv remote was missing, desk attendant related that he would get one from another room when he had time, half hour later, he supplied one that did not work on the tv. He thought my girlfriend was being aggressive at that point and threatened to call police. I told him that was fine even though this was not a police matter. The police arrived and told us to leave the premices and contact the third party( hotels . Com) for a refund.
10
diane
22 de out. de 2025
·
Hospedou-se por 1 noite
The staff here is always so wonderful and accommodating. Anything I need they get it for me. And my room is absolutely perfect. I try to get the same wheelchair accessible room.Every time I come.
The staff here is always so wonderful and accommodating. Anything I need they get it for me. And my room is absolutely perfect. I try to get the same wheelchair accessible room.Every time I come.
8
Saritha
21 de ago. de 2024
·
Hospedou-se por 1 noite
The Service was bad we didn’t receive any towels when we talked to the front desk receptionist he told us there was no clean towels available also when we called the front desk they didn’t answer the call and finally there was no supervisors or managers to answer our request at night time.
The Service was bad we didn’t receive any towels when we talked to the front desk receptionist he told us there was no clean towels available also when we called the front desk they didn’t answer the call and finally there was no supervisors or managers to answer our request at night time.
10
Marcia
4 de jul. de 2024
·
Hospedou-se por 1 noite
We were traveling to and from Michigan and this hotel was about halfway for us. Staff was very friendly and helpful. I do wish they had been able to give me a receipt, however because I booked thru a third party they could not. It was not their fault and they were very nice about it. It was nice to be able to have breakfast there as it saved us time. Beds were comfortable and room was very clean
We were traveling to and from Michigan and this hotel was about halfway for us. Staff was very friendly and helpful. I do wish they had been able to give me a receipt, however because I booked thru a third party they could not. It was not their fault and they were very nice about it. It was nice to be able to have breakfast there as it saved us time. Beds were comfortable and room was very clean
2
Harish
22 de set. de 2024
·
Hospedou-se por 1 noite
I booked and paid for the hotel room 1week ahead of time, but during checkin they said my room was given to someone by mistake and they were overbooked. It’s totally ridiculous and unacceptable. When someone is checking in late night with family and the hotel staff says they are overbooked and the reserved room was given to someone. I called up the hotel twice ahead of time on my way to inform I will be checking-in late, they said the room was under my name and It was okay for me to arrive late, all lies. It was a terrible experience… I will never ever go to any other Comfort Suits hotel anymore..None of the Choice hotels anymore, stay away from this place.. I ended up paying a lot if money to find another hotel(good one) in the area, it was past midnight by the time we hit the bed… I have to still get my money back from this hotel.
I booked and paid for the hotel room 1week ahead of time, but during checkin they said my room was given to someone by mistake and they were overbooked. It’s totally ridiculous and unacceptable. When someone is checking in late night with family and the hotel staff says they are overbooked and the reserved room was given to someone. I called up the hotel twice ahead of time on my way to inform I will be checking-in late, they said the room was under my name and It was okay for me to arrive late, all lies. It was a terrible experience… I will never ever go to any other Comfort Suits hotel anymore..None of the Choice hotels anymore, stay away from this place.. I ended up paying a lot if money to find another hotel(good one) in the area, it was past midnight by the time we hit the bed… I have to still get my money back from this hotel.
10
Tara
19 de mai. de 2024
·
Hospedou-se por 1 noite
Shawn at the front desk was amazing. Made us feel right at home. Check-in was the quickest and easiest I've ever experienced.
Shawn at the front desk was amazing. Made us feel right at home. Check-in was the quickest and easiest I've ever experienced.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização é conveniente para a RIT, rodovias, lojas, restaurantes e o aeroporto, com acesso geralmente fácil e um ambiente geralmente tranquilo.
Avaliações dos hóspedes relacionadas
8
Marta
30 de jul. de 2023
·
Hospedou-se por 3 noites
Everything was pretty good. Very quiet and safe. The only thing may need improvement is the breakfast it’s alright
Everything was pretty good. Very quiet and safe. The only thing may need improvement is the breakfast it’s alright
8
Dionne
4 de ago. de 2024
·
Hospedou-se por 2 noites
Qiet and great location, convenient to get to shopping and airport.
Qiet and great location, convenient to get to shopping and airport.
10
Rev Dr Bonnie
17 de mai. de 2025
·
Hospedou-se por 3 noites
It is located close to the highway and an assortment of restaurants. The parking lot has a number of potholes which made it difficult when I couldn't park in a handicap spot.
It is located close to the highway and an assortment of restaurants. The parking lot has a number of potholes which made it difficult when I couldn't park in a handicap spot.
8
Elizabeth
1 de mai. de 2024
·
Location was very convenient to highways. Staff was friendly and helpful.
Location was very convenient to highways. Staff was friendly and helpful.
8
Carmen
13 de abr. de 2025
·
Hospedou-se por 1 noite
Decent stay, included breakfast, close to shopping area
Decent stay, included breakfast, close to shopping area
10
GLEN
1 de abr. de 2023
·
Hospedou-se por 1 noite
It was nice and served its purpose. Good location, easy access from the highway.
It was nice and served its purpose. Good location, easy access from the highway.
10
KULDEEP
19 de jul. de 2024
·
Hospedou-se por 1 noite
Good hotel near the highway at a reasonable cost. Close to shopping mall!
Good hotel near the highway at a reasonable cost. Close to shopping mall!
8
Brian
12 de mai. de 2025
·
Hospedou-se por 2 noites
Came into town for a graduation event and found all hotels in the area had extremely high rates. The hotel location was great, and staff were friendly. Breakfast was ok, and quiet atmosphere was good. During normal demand, with normal rates, the value would be fine, but seemed a bit overvalued for what we paid.
Came into town for a graduation event and found all hotels in the area had extremely high rates. The hotel location was great, and staff were friendly. Breakfast was ok, and quiet atmosphere was good. During normal demand, with normal rates, the value would be fine, but seemed a bit overvalued for what we paid.
8
Tawny
25 de out. de 2025
·
Hospedou-se por 2 noites
Perfect for a place to sleep with breakfast close to RIT
Perfect for a place to sleep with breakfast close to RIT
10
Rev. Dr. Bonnie
27 de mai. de 2025
·
Hospedou-se por 2 noites
I love the location central to all the highways
I love the location central to all the highways
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O feedback sobre o café da manhã é inconsistente, variando de bom ou saboroso a mal abastecido, tardio ou indisponível em algumas manhãs. A qualidade e a variedade variam de dia para dia.
Avaliações dos hóspedes relacionadas
2
Kimberley
30 de mai. de 2024
·
Hospedou-se por 2 noites
There is no daily cleaning, no breakfast was served this morning " because the guy never showed up" no compensation was given either. Will never stay here again.
There is no daily cleaning, no breakfast was served this morning " because the guy never showed up" no compensation was given either. Will never stay here again.
10
laura
27 de abr. de 2025
·
Hospedou-se por 2 noites
Excellent room, breakfast was great. Very nice staff. Would recommend double queen room suite
Excellent room, breakfast was great. Very nice staff. Would recommend double queen room suite
10
Deborah
19 de fev. de 2023
·
Hospedou-se por 1 noite
Breakfast was wonderful
Breakfast was wonderful
6
William
17 de ago. de 2023
·
Hospedou-se por 4 noites
Elevator broke 3 times in 4 days. Was told many of the staff quit so breakfast was late Monday+Tuesday. Shout out to Desk Clerk who I'm told made breakfasts on Monday. Tuesday we left before breakfast at 7 AM. Scheduled for 6. All told if they were short handed they did well.
Elevator broke 3 times in 4 days. Was told many of the staff quit so breakfast was late Monday+Tuesday. Shout out to Desk Clerk who I'm told made breakfasts on Monday. Tuesday we left before breakfast at 7 AM. Scheduled for 6. All told if they were short handed they did well.
6
Sarah
24 de ago. de 2025
·
Hospedou-se por 2 noites
Overall it was fine. Bed was comfortable and the room was clean. Front desk service was not all that great and the breakfast was cold and things were empty even though there was still 30 min left until the end. And apparently they charge you to park your car in their lot. Not like you really have a choice.
Overall it was fine. Bed was comfortable and the room was clean. Front desk service was not all that great and the breakfast was cold and things were empty even though there was still 30 min left until the end. And apparently they charge you to park your car in their lot. Not like you really have a choice.
8
Hyungwook
22 de ago. de 2023
·
Hospedou-se por 1 noite
Breakfast was scheduled Mon-Fri 6am, but didn't even start to prepare at 6:05 am
Breakfast was scheduled Mon-Fri 6am, but didn't even start to prepare at 6:05 am
4
Daniel
19 de ago. de 2024
·
Hospedou-se por 1 noite
There were no towels and poor service. Breakfast options were limited including out of service coffee maker.
There were no towels and poor service. Breakfast options were limited including out of service coffee maker.
8
Eric
29 de jun. de 2024
·
Hospedou-se por 2 noites
Good value hotel. Best feature for is was the pool. Breakfast was average with waffle machine, eggs and sausage, cereal, toast.
Good value hotel. Best feature for is was the pool. Breakfast was average with waffle machine, eggs and sausage, cereal, toast.
10
Johanna
13 de jul. de 2025
·
Hospedou-se por 2 noites
Super clean, the breakfast good and the pool very clean too..
Super clean, the breakfast good and the pool very clean too..
4
Rachel
25 de jan. de 2024
·
Hospedou-se por 1 noite
The person working late night was very kind and accommodating, though warned that she wasn’t sure when breakfast would be served since the person in charge of it was always late. Sure enough, the next morning, when I went to eat the complimentary breakfast at 8 (an hour before it ended) the service area was in shambles. Charred black waffles on both sides of the iron, no waffle batter left, a chafing dish with shriveled eggs and the meat side was completely empty. When I asked the front desk if it could be replenished, they nodded, as the man in charge of breakfast sat within view of all guests, in a small area right off the breakfast service area, causally looking up at us every once in a while while playing on his phone. Six mins later, he handed me a cup of batter, and disappeared behind a door folks kept knocking on, asking for basic condiments (that weren’t filled in their designated baskets)
The person working late night was very kind and accommodating, though warned that she wasn’t sure when breakfast would be served since the person in charge of it was always late. Sure enough, the next morning, when I went to eat the complimentary breakfast at 8 (an hour before it ended) the service area was in shambles. Charred black waffles on both sides of the iron, no waffle batter left, a chafing dish with shriveled eggs and the meat side was completely empty. When I asked the front desk if it could be replenished, they nodded, as the man in charge of breakfast sat within view of all guests, in a small area right off the breakfast service area, causally looking up at us every once in a while while playing on his phone. Six mins later, he handed me a cup of batter, and disappeared behind a door folks kept knocking on, asking for basic condiments (that weren’t filled in their designated baskets)
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
6
Marjorie
20 de dez. de 2025
·
Hospedou-se por 1 noite
A recepção (da noite) poderia ter sido mais cordial. E as instalações poderiam estar melhor cuidadas
A recepção (da noite) poderia ter sido mais cordial. E as instalações poderiam estar melhor cuidadas
2
Lia
22 de nov. de 2023
·
Hospedou-se por 14 noites
Hotel ruim, ar condicionado com poeira, pedimos 3 dias para que conseguíssemos que fossem limpar, café da manhã ruim, frutas velhas. Estrutura do quarto muito velha. Não voltarei. Ficamos 14 dias no hotel e só limparam uma vez e com muita insistência.
Hotel ruim, ar condicionado com poeira, pedimos 3 dias para que conseguíssemos que fossem limpar, café da manhã ruim, frutas velhas. Estrutura do quarto muito velha. Não voltarei. Ficamos 14 dias no hotel e só limparam uma vez e com muita insistência.
10
Jim
21 de jun. de 2022
·
Hospedou-se por 1 noite
No
No
6
Lindsey
semana passada
·
Hospedou-se por 2 noites
This was definitely a “you get what you pay for” stay. The hotel looks pretty rough from the parking lot, but we booked it because it was inexpensive, so our expectations weren’t especially high. There were some definite positives. The staff was consistently kind and helpful, the beds were comfortable enough, and the location is very convenient—right off the highway with tons of restaurants and shopping nearby. Breakfast covered our needs, and I was actually pleasantly surprised that they offered different hot options each morning rather than the exact same thing every day. The biggest negatives were maintenance and the pool. Our toilet was leaking from the bottom, so the bathroom floor was constantly wet. The indoor pool was also FREEZING and extremely cloudy, which made me uncomfortable enough to question whether the water/chemicals were being properly maintained. Overall, it served its purpose as an inexpensive place to sleep in a convenient location, and the staff deserves credit for being lovely. But the property itself needs some attention. It worked for a budget stopover, but it wouldn’t be on our list for a future stay.
This was definitely a “you get what you pay for” stay. The hotel looks pretty rough from the parking lot, but we booked it because it was inexpensive, so our expectations weren’t especially high. There were some definite positives. The staff was consistently kind and helpful, the beds were comfortable enough, and the location is very convenient—right off the highway with tons of restaurants and shopping nearby. Breakfast covered our needs, and I was actually pleasantly surprised that they offered different hot options each morning rather than the exact same thing every day. The biggest negatives were maintenance and the pool. Our toilet was leaking from the bottom, so the bathroom floor was constantly wet. The indoor pool was also FREEZING and extremely cloudy, which made me uncomfortable enough to question whether the water/chemicals were being properly maintained. Overall, it served its purpose as an inexpensive place to sleep in a convenient location, and the staff deserves credit for being lovely. But the property itself needs some attention. It worked for a budget stopover, but it wouldn’t be on our list for a future stay.
6
Anna
há 2 semanas
·
Hospedou-se por 3 noites
Our WiFi did not work, our room and the hallway smelled horrible, shower had terrible pressure, drain in sink was very slow, the bedspreads had unknown white stains on the. The sheets had blood stains. One ice machine and it was out of order. Compared to other hotels we’ve stayed at, this was poor.
Our WiFi did not work, our room and the hallway smelled horrible, shower had terrible pressure, drain in sink was very slow, the bedspreads had unknown white stains on the. The sheets had blood stains. One ice machine and it was out of order. Compared to other hotels we’ve stayed at, this was poor.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 11:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-09: 77.83689404745483USD
- 2026-09-10: 82.843442401062USD
- 2026-09-11: 131.7568604219513USD
- 2026-09-12: 138.00891667552185USD
- 2026-09-13: 84.73551976524352USD
- 2026-09-14: 89.82796552148437USD
- 2026-09-15: 91.81319234761047USD
- 2026-09-16: 90.49531475418091USD
- 2026-09-17: 99.79757650218201USD
- 2026-09-18: 183.6698615452881USD
- 2026-09-19: 161.71641339697265USD
- 2026-09-20: 83.64360994889832USD
- 2026-09-21: 88.82810448733521USD
- 2026-09-22: 99.30359320632934USD
- 2026-09-23: 89.82796552148437USD
- 2026-09-24: 95.82712284992981USD
- 2026-09-25: 144.73329768795776USD
- 2026-09-26: 144.74779293013USD
- 2026-09-27: 83.83605137590027USD
- 2026-09-28: 89.8352087043457USD
- 2026-09-29: 94.82001863291931USD
- 2026-09-30: 92.82029656462097USD
- 2026-10-01: 140.741105610672USD
- 2026-10-02: NO DATA
- 2026-10-03: 200.64573407144164USD
- 2026-10-04: 88.00365984988403USD
- 2026-10-05: 89.82796552148437USD
- 2026-10-06: 93.83465284094238USD
- 2026-10-07: 94.81277545005798USD
- 2026-10-08: 95.81263648420715USD
- 2026-10-09: 161.71641339697265USD
- 2026-10-10: 187.48998364736937USD
- 2026-10-11: 114.79547426152038USD
- 2026-10-12: 87.82824345318603USD
- 2026-10-13: 86.82113923617554USD
- 2026-10-14: 85.85025980992127USD
- 2026-10-15: 131.7568604219513USD
- 2026-10-16: 274.5194176495056USD
- 2026-10-17: 237.22036345870973USD
- 2026-10-18: 93.80567123304749USD
- 2026-10-19: 86.82113923617554USD
- 2026-10-20: 91.03829605174255USD
- 2026-10-21: 86.03454377975464USD
- 2026-10-22: 85.83577344419861USD
- 2026-10-23: 138.73414035951234USD
- 2026-10-24: 132.75672145610045USD
- 2026-10-25: 84.00137524942016USD
- 2026-10-26: 83.83605137590027USD
- 2026-10-27: 85.84301662705994USD
- 2026-10-28: 82.83619034175109USD
- 2026-10-29: 121.77275419908142USD
- 2026-10-30: 143.7406887131195USD
- 2026-10-31: 129.75713835365295USD
- 2026-11-01: 78.836755081604USD
- 2026-11-02: 81.83633818405151USD
- 2026-11-03: 79.03929790823364USD
- 2026-11-04: 80.84372033276367USD
- 2026-11-05: 127.75742516180419USD
- 2026-11-06: 144.72605450509644USD
- 2026-11-07: 127.75742516180419USD
- 2026-11-08: 78.02853659399413USD
- 2026-11-09: 78.85849350663757USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Commitment to Clean (Choice).
- Acesso à piscina permitido entre 6h e 23h.
- Crianças de até 18 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa para animais de estimação: USD 100.00 por acomodação, por estadia
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Piscina
Piscina interna
Quartos de não fumantes
Piscina externa aquecida
Centro de negócios
Atividades
Piscina
Piscina interna
Piscina externa aquecida
Pool (Indoor)
Fitness Center (nearby)
Geral
Quartos de não fumantes
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Serviços
Centro de negócios
24-Hour Front Desk
Internet
Wi-fi grátis