DoubleTree by Hilton Rochester
184 $US
/nuit
Moyenne pour octobre
Prix pour DoubleTree by Hilton Rochester
Sélectionnez les dates pour voir les prix et les disponibilités
184 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À DoubleTree by Hilton Rochester, les prix par nuit s'élèvent en moyenne à 121 $US pendant le mois le moins cher (avril) et à 184 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 131 $US |
| février | 129 $US |
| mars | 127 $US |
| avril | 121 $US |
| mai | 165 $US |
| juin | 171 $US |
| juillet | 147 $US |
| août | 168 $US |
| septembre | 162 $US |
| octobre | 184 $US |
| novembre | 142 $US |
| décembre | 133 $US |
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oct. · 184 $US
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Le plus cher : octobre (env. 184 $US)
Le moins cher : avril (env. 121 $US)
À propos de cet établissement
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez ég...
Équipements
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux. Pour rejoindre les attractions à proximité de l'hébergement, grimpez à bord de la navette gratuite qui vous conduit dans un rayon de 3 miles.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Rochester, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 1159 mètres carrés et comprenant un espace de conférence et 7 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Vous pourrez reprendre des forces à Bistro 252 ou profiter d'une soirée cocooninggrâce au cet hôtel de un service d'étage (horaires limités). L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 00 moyennant un supplément.
Chambres
Les 248 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
En choisissant DoubleTree by Hilton Rochester à Rochester, vous profiterez d'un séjour non loin de l'aéroport, à moins de 5 minutes en voiture de Centre commercial Marketplace et de Tim Hortons Iceplex. Cet hôtel se trouve à 4 km de Rochester Institute of Technology (université) et à 5,6 km de University of Rochester.
À proximité
Centre commercial Marketplace(1.3 miles)
Monroe Community College (université)(1.4 miles)
Tim Hortons Iceplex(1.6 miles)
Palais des expositions(1.7 miles)
Parc du mémorial des vétérans(1.8 miles)
Erie Canal(2 miles)
Rochester Institute of Technology (université)(2.2 miles)
Cinemark Movies 10(2.5 miles)
Parc naturel de Tinker(2.9 miles)
Strong Memorial Hospital (hôpital)(3 miles)
Cimetière Mount Hope(3.1 miles)
Highland Park(3.4 miles)
University of Rochester(3.5 miles)
Frederick Douglass Statue(3.5 miles)
Parc Genesee Valley(3.5 miles)
Aéroport principal le plus pratique pour rejoindre DoubleTree by Hilton Rochester : Aéroport international de Greater Rochester (ROC)(5.6 miles)
Piscine
Blanchisserie
Ascenseur
Coffre-fort
Salles de réunion
Jardin
Emplacement
1111 Jefferson Rd, État de New York, États-Unis d’Amérique
Centre commercial Marketplace (1.3 miles)
Monroe Community College (université) (1.4 miles)
Tim Hortons Iceplex (1.6 miles)
Palais des expositions (1.7 miles)
Parc du mémorial des vétérans (1.8 miles)
Erie Canal (2 miles)
Options de chambre
5
Chambre, 1 très grand lit et 1 canapé-lit (with Shower)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 5
ClimatisationWi-Fi (gratuit)Réfrigérateur
7
Chambre, 1 très grand lit et 1 canapé-lit
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
ClimatisationWi-Fi (gratuit)Réfrigérateur
6
Suite Junior, 1 très grand lit, baignoire à jets
Détails de la chambre
1 Très Grand Lit Double
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparé
10
Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Réfrigérateur
3
Chambre, 2 grands lits (Mobility & Hearing, Roll-In Shower)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre, 2 grands lits (Shower)
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Réfrigérateur
4
Chambre, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
ClimatisationWi-Fi (gratuit)Réfrigérateur
Avis des voyageurs sur DoubleTree by Hilton Rochester
7.3
Bien
Basé sur 1 001 avis vérifiés
Qui séjourne ici ?
Affaires
37%
Couples
12%
Familles
36%
Groupes
8%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au DoubleTree by Hilton Rochester, les commentaires soulignent un atrium attrayant et un emplacement pratique, mais des travaux de rénovation en cours ont entraîné des problèmes fréquents avec les ascenseurs, des problèmes d'entretien et une propreté irrégulière, créant une expérience mitigée qui varie considérablement d'un séjour à l'autre.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au DoubleTree by Hilton Rochester, les commentaires soulignent un atrium attrayant et un emplacement pratique, mais des travaux de rénovation en cours ont entraîné des problèmes fréquents avec les ascenseurs, des problèmes d'entretien et une propreté irrégulière, créant une expérience mitigée qui varie considérablement d'un séjour à l'autre.
Certains soulignent le personnel serviable, les lits confortables et parfois le calme et la propreté des chambres. Les plaintes récurrentes concernent les ascenseurs hors service ou très lents, les chambres datées, l'eau chaude et les problèmes de chauffage et de climatisation intermittents, ainsi que des incohérences concernant le service de femme de ménage. Les installations et les services semblent aléatoires : la piscine est parfois froide ou fermée, le petit-déjeuner et les repas sont irréguliers, et la navette aéroport et l'enregistrement peuvent être peu fiables. Attendez-vous à des espaces communs attrayants, mais le service et l'entretien peuvent être imprévisibles.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un atrium, un bar et une piscine aérés plaisent, mais des travaux de rénovation en cours ont entraîné des pannes fréquentes ou de longues attentes pour les ascenseurs, des problèmes occasionnels de température ou de fermeture de la piscine, et une navette aéroport parfois peu fiable. Le parking est généralement pratique, bien que certains notent des parkings en mauvais état ou une congestion lors d'événements.
Avis de voyageur à ce sujet
4
Evan
14 déc. 2024
·
A séjourné 1 nuit
Heat didn’t work in the room. Apparently it was an issue with the entire hotel. Also, the pool heater wasn’t functional so it wasn’t usable.
Heat didn’t work in the room. Apparently it was an issue with the entire hotel. Also, the pool heater wasn’t functional so it wasn’t usable.
4
Scott
12 mai 2025
·
A séjourné 3 nuits
Hotel is under renovation, so I did understand some issues, but some were unacceptable, especially for a Hilton properties. The rooms were ok, however ours was next to a stairwell and exit to the outside and construction workers were slamming the door all day rattling the wall, so make sure you insist on being away from exits/entrances. Here's where it was unacceptable: The hotel had no hot water on 5/11 (mother's day) and we could not even shower. Calling the front desk, I got an answer of " yea, well the place is under renovation - everything in this place sucks right now". This is a Hilton property for God's sake, not the motel 6 - make it right given the price per night. And Hilton - This is a college town - It is dead in June and July or even BEFORE in March! Why the hell would you schedule renovations for the entire month of May when you have the U of R and RIT have commencement as well as mothers day?!? The Gym was closed as well which my wife was looking forward to using. Also, I booked this back in November and was given NO update by the hotel (an e-mail would have been nice) that they were going to be doing renovations. What Hilton should have done is send and e-mail to notify and say something like due to the renovations, we will be giving you $25 off the cost of rooms, or free breakfast (which is not included normally)...Something - anything to compensate. Will not be staying here again.
Hotel is under renovation, so I did understand some issues, but some were unacceptable, especially for a Hilton properties. The rooms were ok, however ours was next to a stairwell and exit to the outside and construction workers were slamming the door all day rattling the wall, so make sure you insist on being away from exits/entrances. Here's where it was unacceptable: The hotel had no hot water on 5/11 (mother's day) and we could not even shower. Calling the front desk, I got an answer of " yea, well the place is under renovation - everything in this place sucks right now". This is a Hilton property for God's sake, not the motel 6 - make it right given the price per night. And Hilton - This is a college town - It is dead in June and July or even BEFORE in March! Why the hell would you schedule renovations for the entire month of May when you have the U of R and RIT have commencement as well as mothers day?!? The Gym was closed as well which my wife was looking forward to using. Also, I booked this back in November and was given NO update by the hotel (an e-mail would have been nice) that they were going to be doing renovations. What Hilton should have done is send and e-mail to notify and say something like due to the renovations, we will be giving you $25 off the cost of rooms, or free breakfast (which is not included normally)...Something - anything to compensate. Will not be staying here again.
2
Lorraine
16 nov. 2025
·
A séjourné 1 nuit
There were holes in the concrete in the parking lot. I fell and busted my lip and more. My toilet did not flush properly and half of the light switches in my room didn't work. When we arrived our fridge was hot,
There were holes in the concrete in the parking lot. I fell and busted my lip and more. My toilet did not flush properly and half of the light switches in my room didn't work. When we arrived our fridge was hot,
4
Wan Ting
10 août 2025
·
A séjourné 2 nuits
Hotel currently under renovation: 1. Construction debris/dust visible 2. One elevator out of service, the remaining one is semi-functional (cannot be called up from the upper floors, need to take stairs down to ride the elevator up to your desire floor) 3. The unrenovated rooms are very outdated/worn, wallpapers peeling, banged-up doors
Hotel currently under renovation: 1. Construction debris/dust visible 2. One elevator out of service, the remaining one is semi-functional (cannot be called up from the upper floors, need to take stairs down to ride the elevator up to your desire floor) 3. The unrenovated rooms are very outdated/worn, wallpapers peeling, banged-up doors
4
Amber
21 avr. 2025
·
A séjourné 1 nuit
The pictures online make the pool look much bigger than it actually is. The entire property was under construction.
The pictures online make the pool look much bigger than it actually is. The entire property was under construction.
6
Lily
17 déc. 2024
·
A séjourné 1 nuit
Chose this property for airport shuttle service and called prior to flight to confirm late night airport pickup availability. Receptionist assured that shuttle service is available and to call when I arrive. When I did arrive prior to midnight (earlier than expected), called and was told that deiver left for the night. Very unreliable and annoying esp because there were plenty other lower priced / higher value hotel property options I could have chose!
Chose this property for airport shuttle service and called prior to flight to confirm late night airport pickup availability. Receptionist assured that shuttle service is available and to call when I arrive. When I did arrive prior to midnight (earlier than expected), called and was told that deiver left for the night. Very unreliable and annoying esp because there were plenty other lower priced / higher value hotel property options I could have chose!
8
Angeline
25 août 2024
·
A séjourné 2 nuits
The hotel facility was attractive and initially we were impressed. However, lack of readily available drinking water was a negative. Most hotels have some water in the lobby. The ice machine on our floor (2) was broken and looked like it had been for some time. There was water available to buy for $4 a bottle. Asked for a towel and bar of soap in the evening on our way up to the room but it never arrived to our door. The room housekeeping job was good, but there was a towel and some garbage on floor in hallway from the evening into the next morning when we left. We didn’t get to use the pool but it looked nice.
The hotel facility was attractive and initially we were impressed. However, lack of readily available drinking water was a negative. Most hotels have some water in the lobby. The ice machine on our floor (2) was broken and looked like it had been for some time. There was water available to buy for $4 a bottle. Asked for a towel and bar of soap in the evening on our way up to the room but it never arrived to our door. The room housekeeping job was good, but there was a towel and some garbage on floor in hallway from the evening into the next morning when we left. We didn’t get to use the pool but it looked nice.
6
James
2 août 2025
·
A séjourné 1 nuit
The elevator was not working properly. Would only go up from lobby, would not come to any floor summoned, had to take the stairs down from the 6th floor every time. Room, lobby, staff, bar and vibes were all nice but the elevator situation really brought the stay down.
The elevator was not working properly. Would only go up from lobby, would not come to any floor summoned, had to take the stairs down from the 6th floor every time. Room, lobby, staff, bar and vibes were all nice but the elevator situation really brought the stay down.
8
Chunha
18 mai 2024
·
A séjourné 2 nuits
Hotel is old but clean and has friendly staff overall. I was unhappy on the first day when I was denied for a shuttle service to attend my graduation ceremony next day. I was told to call for taxi service. On that day, I spent $50 on taxi. My last day was great as they gave us shuttle service to other locations like to/from Highland park and airport. I wish they provide a clear statement regarding this excellent shuttle service upfront which will attract more clients, I think!
Hotel is old but clean and has friendly staff overall. I was unhappy on the first day when I was denied for a shuttle service to attend my graduation ceremony next day. I was told to call for taxi service. On that day, I spent $50 on taxi. My last day was great as they gave us shuttle service to other locations like to/from Highland park and airport. I wish they provide a clear statement regarding this excellent shuttle service upfront which will attract more clients, I think!
6
Vance
24 juin 2025
·
A séjourné 1 nuit
In addition to no AC in lobby, elevators didn’t work
In addition to no AC in lobby, elevators didn’t work
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est irrégulière : plusieurs clients signalent du linge sale ou taché, des odeurs, des déchets laissés dans les couloirs et des résidus de construction, tandis que d'autres ont trouvé des chambres et des espaces communs propres.
Avis de voyageur à ce sujet
10
Lindsay
8 juil. 2025
·
A séjourné 1 nuit
Perfectly nice room, property was clean and quiet.
Perfectly nice room, property was clean and quiet.
4
LeShanna
30 juil. 2025
·
A séjourné 3 nuits
It seems like this hotel has been under construction for several years now and have not made it to the rooms yet. I understand the dining and events area is a selling perk. However, the main reason for needing a hotel is for a room to sleep in. The rooms are in dire need of upgrades. It was evident the hallways had not been vacuumed in days. The paint, tub, walls and floors are subpar. The chair had a large rip in it. The wall outlets didn't have covers and some didn't work at all. Most of all the elevator were not fully operational and had to use the stairs from the 5th floor.
It seems like this hotel has been under construction for several years now and have not made it to the rooms yet. I understand the dining and events area is a selling perk. However, the main reason for needing a hotel is for a room to sleep in. The rooms are in dire need of upgrades. It was evident the hallways had not been vacuumed in days. The paint, tub, walls and floors are subpar. The chair had a large rip in it. The wall outlets didn't have covers and some didn't work at all. Most of all the elevator were not fully operational and had to use the stairs from the 5th floor.
2
Katrese
29 juil. 2025
·
A séjourné 4 nuits
Filthy room, atrocious manager, (you know who you are). We booked a room with a sofa bed. When we were ready to use it, to our horror, we found blood on the bed. We didn’t use the bed and alerted staff in the morning. We also found a brewed coffee cup in the coffee maker. It looked like it had sat there for at least a week. Back to the BLOOD. We alert the manager. She said she would send the head of housekeeping to my room to talk to me, then they would figure out the solution. The manager arrived. I showed her the BLOOD. She offered to switch out the mattress. She proceeded to bring in another mattress. I noticed a LARGER stain on the replacement mattress. Her response, “I made sure it was clean on top.” I told her the resolution was unacceptable and asked what else could be done. The housekeeping manager told me that was the best she could do. I went back to the manager. She was abrasive and unprofessional. She said they would give me the equivalent of a large pizza in points. I told her that I did NOT use points and I did not want any points. I also asked if they would be willing to offer anything off on our stay as we would be there for several nights. The manager told me that we were welcome to LEAVE and she would not offer anything off of the large bill with a BLOODY mattress. My husband looked at a different room with yet a larger stain. He was also told he could LEAVE. STAY AWAY. FILTHY!
Filthy room, atrocious manager, (you know who you are). We booked a room with a sofa bed. When we were ready to use it, to our horror, we found blood on the bed. We didn’t use the bed and alerted staff in the morning. We also found a brewed coffee cup in the coffee maker. It looked like it had sat there for at least a week. Back to the BLOOD. We alert the manager. She said she would send the head of housekeeping to my room to talk to me, then they would figure out the solution. The manager arrived. I showed her the BLOOD. She offered to switch out the mattress. She proceeded to bring in another mattress. I noticed a LARGER stain on the replacement mattress. Her response, “I made sure it was clean on top.” I told her the resolution was unacceptable and asked what else could be done. The housekeeping manager told me that was the best she could do. I went back to the manager. She was abrasive and unprofessional. She said they would give me the equivalent of a large pizza in points. I told her that I did NOT use points and I did not want any points. I also asked if they would be willing to offer anything off on our stay as we would be there for several nights. The manager told me that we were welcome to LEAVE and she would not offer anything off of the large bill with a BLOODY mattress. My husband looked at a different room with yet a larger stain. He was also told he could LEAVE. STAY AWAY. FILTHY!
6
Abbe
10 nov. 2024
·
A séjourné 2 nuits
Room was not cleaned and a large pile of dirty towels and sheets were left outside my door for about 18 hours.
Room was not cleaned and a large pile of dirty towels and sheets were left outside my door for about 18 hours.
2
YONGQIANG
21 juin 2025
·
A séjourné 1 nuit
A truly terrible stay. I chose this hotel because it’s part of the Hilton brand, which I expected to be trustworthy overall—but the cleanliness was shockingly poor, to an unacceptable degree. The floors in the public areas were covered with dust and litter (as shown in the photos). When I first entered the room, there was even a soda can sitting on the windowsill—absolutely speechless. All in all, it was a very disappointing experience. Additionally, the air conditioner in the room was as loud as a tractor—it was so noisy that it was nearly impossible to sleep.
A truly terrible stay. I chose this hotel because it’s part of the Hilton brand, which I expected to be trustworthy overall—but the cleanliness was shockingly poor, to an unacceptable degree. The floors in the public areas were covered with dust and litter (as shown in the photos). When I first entered the room, there was even a soda can sitting on the windowsill—absolutely speechless. All in all, it was a very disappointing experience. Additionally, the air conditioner in the room was as loud as a tractor—it was so noisy that it was nearly impossible to sleep.
2
John
29 août 2025
·
A séjourné 1 nuit
The photos are pretty deceptive, this place is an outdated dump. My room was dirty, hair & pubes in the bed & bathroom areas, filthy bathtub… and I wouldn’t feel safe staying here as a woman, because a huge portion if not all the rooms have a “balcony” sliding door that unlocks with a simple sliding lock that barely locks. There also happened to be a ton of construction in the weird humid atrium where the pool & bar are. I don’t know who’d want to spend time down there even if there weren’t construction going on
The photos are pretty deceptive, this place is an outdated dump. My room was dirty, hair & pubes in the bed & bathroom areas, filthy bathtub… and I wouldn’t feel safe staying here as a woman, because a huge portion if not all the rooms have a “balcony” sliding door that unlocks with a simple sliding lock that barely locks. There also happened to be a ton of construction in the weird humid atrium where the pool & bar are. I don’t know who’d want to spend time down there even if there weren’t construction going on
6
Robert
28 oct. 2024
·
A séjourné 2 nuits
Room was not clean when we entered the sheets were not changed. There was food in the refrigerator from the prior guest. There was no option for lunch at the hotel
Room was not clean when we entered the sheets were not changed. There was food in the refrigerator from the prior guest. There was no option for lunch at the hotel
10
Sarah
29 juil. 2025
·
A séjourné 1 nuit
Despite on going renovations the place was clean and surprisingly quiet.
Despite on going renovations the place was clean and surprisingly quiet.
4
Meridith
14 juil. 2025
·
A séjourné 1 nuit
We stayed here a few years ago and it was fantastic. Sad to see how it’s declined. The staff were rude and the room is disgusting. Wallpaper is bubbled, grout in the bathroom is filthy, vents are SO DIRTY. Leak in the lobby when we first arrived should have been my sign to leave.
We stayed here a few years ago and it was fantastic. Sad to see how it’s declined. The staff were rude and the room is disgusting. Wallpaper is bubbled, grout in the bathroom is filthy, vents are SO DIRTY. Leak in the lobby when we first arrived should have been my sign to leave.
4
Dimitri
11 mars 2024
·
A séjourné 1 nuit
The initial we got was not clean….. we were then moved to a cleaner room
The initial we got was not clean….. we were then moved to a cleaner room
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont vieillottes et varient en confort et en disposition ; certaines sont spacieuses avec des lits confortables, tandis que d'autres donnent sur l'atrium intérieur et sont exposées au bruit des événements ou des voisins. Plusieurs personnes notent un nombre limité de fenêtres donnant sur l'extérieur et un système de chauffage et de climatisation bruyant.
Avis de voyageur à ce sujet
6
Terri
9 avr. 2025
·
A séjourné 3 nuits
We stayed during remodeling. I think we were in an older room because the wall paper was peeling. The room was awkward in it's set up and the bathroom had no fan. Lastly, you couldn't watch/hear the tv with the air on. Thank goodness for closed captions. Despite this, the room was clean and the cooling and heating worked great. The food in both places to eat was dry but not a deal breaker. The pool looked great. The little store was well stocked. However, there are no energy drinks. Not even at the bar. Front desk was nice, only one person there smiled. The rest were kind of gloomy. My main concern was that I was told there will be shuttle service and we just need to tell them in advance so we can make sure they have a driver. We were able to get picked up from the airport and that was it. When I asked to set up shuttle service again back to the airport so we can rent a car, (last minute idea), they said they had no one for the weekend. I asked if I had shuutle service on the day of departure, they said yes. Before returning the car, I checked again about a shuttle for departure and they said that their shuttles are no longer working because they've been broken into and vandalized. I'm glad I asked because no one called or texted me that there would not be a shuttle. The experience wasn't bad, but it wasn't great. I expected more.
We stayed during remodeling. I think we were in an older room because the wall paper was peeling. The room was awkward in it's set up and the bathroom had no fan. Lastly, you couldn't watch/hear the tv with the air on. Thank goodness for closed captions. Despite this, the room was clean and the cooling and heating worked great. The food in both places to eat was dry but not a deal breaker. The pool looked great. The little store was well stocked. However, there are no energy drinks. Not even at the bar. Front desk was nice, only one person there smiled. The rest were kind of gloomy. My main concern was that I was told there will be shuttle service and we just need to tell them in advance so we can make sure they have a driver. We were able to get picked up from the airport and that was it. When I asked to set up shuttle service again back to the airport so we can rent a car, (last minute idea), they said they had no one for the weekend. I asked if I had shuutle service on the day of departure, they said yes. Before returning the car, I checked again about a shuttle for departure and they said that their shuttles are no longer working because they've been broken into and vandalized. I'm glad I asked because no one called or texted me that there would not be a shuttle. The experience wasn't bad, but it wasn't great. I expected more.
6
Mary Beth
20 oct. 2024
·
A séjourné 2 nuits
The design of the building is very poor. If you have a room with a balcony that overlooks the center of the hotel, all sounds filter up to your room. There was a function until midnight. We could hear noise and conversations even up the 4th floor. Also, vents in the rooms are connected. We could hear the TV loud and clear at 1 am from the room above us through the vent.
The design of the building is very poor. If you have a room with a balcony that overlooks the center of the hotel, all sounds filter up to your room. There was a function until midnight. We could hear noise and conversations even up the 4th floor. Also, vents in the rooms are connected. We could hear the TV loud and clear at 1 am from the room above us through the vent.
10
Monika
19 mai 2023
·
A séjourné 2 nuits
The lobby looked great, with bar and trees and skylight. Unfortunately my room was weird. It was on the ground floor facing the bar. I couldn’t really open the curtains even a bit. And the lights in my room were all pretty dimmed, not in a warm way, but in a bluish cold way.
The lobby looked great, with bar and trees and skylight. Unfortunately my room was weird. It was on the ground floor facing the bar. I couldn’t really open the curtains even a bit. And the lights in my room were all pretty dimmed, not in a warm way, but in a bluish cold way.
6
BO
20 juin 2025
·
A séjourné 1 nuit
Hallways and rooms are outdated. Shower heads are terrible. To close the room door for room 137, you literally have to lift up and slam your body into it. There’s rust in the tub. My first room 606 was 80 degrees and the AC didn’t work.
Hallways and rooms are outdated. Shower heads are terrible. To close the room door for room 137, you literally have to lift up and slam your body into it. There’s rust in the tub. My first room 606 was 80 degrees and the AC didn’t work.
8
Lori
23 mai 2024
·
A séjourné 1 nuit
Bathrooms were a little worn Beds very comfortable Inside balcony next to bar, very noisy
Bathrooms were a little worn Beds very comfortable Inside balcony next to bar, very noisy
6
Kimberly
29 mai 2024
·
A séjourné 3 nuits
The hotel is in a great location and the staff were great. The bed--not so much. The mattress was so hard that I ended up sleeping on the loveseat in the room because the bed hurt my back so much.
The hotel is in a great location and the staff were great. The bed--not so much. The mattress was so hard that I ended up sleeping on the loveseat in the room because the bed hurt my back so much.
6
Denton
8 août 2025
·
A séjourné 2 nuits
This hotel has SO MUCH POTENTIAL. I loved it when we first walked in and so many other things. It just needs to be renovated. I feel like once they are finished with there renovation this hotel can easily be one of the best if not THE. The location plus the architecture is really a chefs kiss. The only reason why I rated it the way I did is, you can TELL its old. If hilton comes in and does a complete facelift so many people would easily come here. I really hope corprate would just bite it and just do a complete renvovation. I would go back and would LOVE to through a huge birthday party but I KNOW my quest would complain as they like the likes of something like woodcliff, fountaine bleu etc. BUT THIS! For my hometown with renovations would be such a TIME. GREAT HOTEL, just needs to be updated.
This hotel has SO MUCH POTENTIAL. I loved it when we first walked in and so many other things. It just needs to be renovated. I feel like once they are finished with there renovation this hotel can easily be one of the best if not THE. The location plus the architecture is really a chefs kiss. The only reason why I rated it the way I did is, you can TELL its old. If hilton comes in and does a complete facelift so many people would easily come here. I really hope corprate would just bite it and just do a complete renvovation. I would go back and would LOVE to through a huge birthday party but I KNOW my quest would complain as they like the likes of something like woodcliff, fountaine bleu etc. BUT THIS! For my hometown with renovations would be such a TIME. GREAT HOTEL, just needs to be updated.
6
Emily
21 avr. 2024
·
A séjourné 1 nuit
Standard stay, we were placed directly near the elevators which was loud in the evening when trying to sleep.
Standard stay, we were placed directly near the elevators which was loud in the evening when trying to sleep.
8
RAJAI
8 janv. 2023
·
A séjourné 19 363 nuits
What I liked: Parking, good staff and spacious room What I did not like: Heater in room is noisy. Curtains are short and cannot close the whole window. A bit of rust in bathtub.
What I liked: Parking, good staff and spacious room What I did not like: Heater in room is noisy. Curtains are short and cannot close the whole window. A bit of rust in bathtub.
6
kelly
7 janv. 2024
·
A séjourné 1 nuit
It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!
It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
La qualité du service est mitigée : de nombreux membres du personnel sont aimables et serviables, mais les clients signalent également un enregistrement lent ou confus, des erreurs de surbooking ou d'attribution de chambre, des demandes restées sans réponse et des difficultés à joindre la réception. La résolution des problèmes varie considérablement en fonction du membre du personnel.
Avis de voyageur à ce sujet
2
Steven
18 mai 2025
·
A séjourné 2 nuits
VERY, VERY DISAPPOINTED! The only housekeeping service we received was fresh Bath towels. No other service was given. Someone could have at least made our bed. I could not recommend this property to anyone, especially for the price that was paid.
VERY, VERY DISAPPOINTED! The only housekeeping service we received was fresh Bath towels. No other service was given. Someone could have at least made our bed. I could not recommend this property to anyone, especially for the price that was paid.
6
evette
27 janv. 2025
·
A séjourné 2 nuits
We arrived on the evening of 1/19/25. There was a large crowd watching a sporting event in the main lobbies and dining area. It was about 8pm and I was told that they crowd would most likely be gone by 9pm. At 1030 pm the crowd was still downstairs keeping my 3 year old daughter up. I called the front desk to complain and was told that they were working on it. We drastically changed our plans for the following day because we had to sleep in to catch up on the rest that we missed the night before.
We arrived on the evening of 1/19/25. There was a large crowd watching a sporting event in the main lobbies and dining area. It was about 8pm and I was told that they crowd would most likely be gone by 9pm. At 1030 pm the crowd was still downstairs keeping my 3 year old daughter up. I called the front desk to complain and was told that they were working on it. We drastically changed our plans for the following day because we had to sleep in to catch up on the rest that we missed the night before.
10
Adele
15 mai 2025
·
A séjourné 1 nuit
Traveled 6 hours up to Rochester for our son’s graduation. Booked this room 8 months prior. 10 minutes to arrival we get a call from the hotel saying they had an issue with the block of rooms on our floor. Not sure what but Jennifer M told us they got us a room in another Marriott hotel a little further away. At first disheartened I was pleasantly surprised that the room was a great alternative. Surprising since it was a graduation weekend for two colleges. So no, I didn’t stay at the Double Tree but Jennifer M deserves to be recognized for her exemplary service. We had a great graduation weekend in Rochester. Double Tree even comped the room. Thanks for saving our weekend for us,
Traveled 6 hours up to Rochester for our son’s graduation. Booked this room 8 months prior. 10 minutes to arrival we get a call from the hotel saying they had an issue with the block of rooms on our floor. Not sure what but Jennifer M told us they got us a room in another Marriott hotel a little further away. At first disheartened I was pleasantly surprised that the room was a great alternative. Surprising since it was a graduation weekend for two colleges. So no, I didn’t stay at the Double Tree but Jennifer M deserves to be recognized for her exemplary service. We had a great graduation weekend in Rochester. Double Tree even comped the room. Thanks for saving our weekend for us,
2
Jonathan
18 août 2025
·
A séjourné 2 nuits
The property was under construction. To start off, no rooms were available with our requested configuration of two double beds. Because of this, they gave an upgrade to one of their renovated rooms. The hotel was not ready as the renovated rooms had non functioning door locks, broken doors, and all kinds of other problems. For a fairly large property (I estimate 200 or so rooms/ there was ONE functioning elevator. Additionally, for checkin, there was one person on duty. This was during move in weekend for two nearby universities. They were completely unprepared. We had to wait about 15-20 minutes to register. Then we discovered there was no phone in the room. When attempt to call the front desk using my cell phone, the number was out of order. There was No Way to contact housekeeping except to walk back down to the front desk. When I informed them of the problem , they indicated that that knew about the phone line problem. I wouldn't expect these issues in a budget hotel, but to have this in an upscale hotel is unacceptable.
The property was under construction. To start off, no rooms were available with our requested configuration of two double beds. Because of this, they gave an upgrade to one of their renovated rooms. The hotel was not ready as the renovated rooms had non functioning door locks, broken doors, and all kinds of other problems. For a fairly large property (I estimate 200 or so rooms/ there was ONE functioning elevator. Additionally, for checkin, there was one person on duty. This was during move in weekend for two nearby universities. They were completely unprepared. We had to wait about 15-20 minutes to register. Then we discovered there was no phone in the room. When attempt to call the front desk using my cell phone, the number was out of order. There was No Way to contact housekeeping except to walk back down to the front desk. When I informed them of the problem , they indicated that that knew about the phone line problem. I wouldn't expect these issues in a budget hotel, but to have this in an upscale hotel is unacceptable.
6
Scott
12 juil. 2025
·
A séjourné 2 nuits
Staff was great, they took care of some of the issues I had, and I feel that once renovations are done it will improve. My first room was a 1 star nightmare (dry vomit in the shower, and on the carpet). My biggest pet peeve is a shower that wont drain, and in this room it would back up. They moved me to another room and my next room for day two was 5 stars - except it had a dirty hand towel in the bathroom…I know reno’s are tough but this was a bad visit sadly. If you need to book here try booking with the site directly. I feel like using Expedia I got put in a room the front desk would have probably not put me in…
Staff was great, they took care of some of the issues I had, and I feel that once renovations are done it will improve. My first room was a 1 star nightmare (dry vomit in the shower, and on the carpet). My biggest pet peeve is a shower that wont drain, and in this room it would back up. They moved me to another room and my next room for day two was 5 stars - except it had a dirty hand towel in the bathroom…I know reno’s are tough but this was a bad visit sadly. If you need to book here try booking with the site directly. I feel like using Expedia I got put in a room the front desk would have probably not put me in…
4
Melessa
16 avr. 2025
·
A séjourné 2 nuits
Hotel felt very dirty. Someone from hotel staff tried coming in my room at 8am. Blanket on one of the beds was so thin you could see through it. Called down to ask for coffee cups and they never came.
Hotel felt very dirty. Someone from hotel staff tried coming in my room at 8am. Blanket on one of the beds was so thin you could see through it. Called down to ask for coffee cups and they never came.
8
Shavonn
21 févr. 2025
·
A séjourné 3 nuits
The staff was friendly and helpful. I wish I had realized that I was going to have a hold on my card for incidentals. The hold was placed with the explanation it would come off of my card immediately after I was checked out but that did not occur. Thankfully, I did not need the money to be released immediately but a realistic timeframe would have been appreciated. Otherwise I would stay here again with my family.
The staff was friendly and helpful. I wish I had realized that I was going to have a hold on my card for incidentals. The hold was placed with the explanation it would come off of my card immediately after I was checked out but that did not occur. Thankfully, I did not need the money to be released immediately but a realistic timeframe would have been appreciated. Otherwise I would stay here again with my family.
2
Erica
13 juil. 2025
·
A séjourné 3 nuits
The only reason I gave a star is because no star isn’t a choice. Stay away. Staff is rude, hotel is dirty and infested with fruit flies. At check out we found out someone charged a meal to our room and they were going to just charge us if I would not have fought it. They need to be ashamed of themselves and I will let everyone know to stay away. To have a horrible stay and have staff treat you horribly is unacceptable. I will be contacting corporate.
The only reason I gave a star is because no star isn’t a choice. Stay away. Staff is rude, hotel is dirty and infested with fruit flies. At check out we found out someone charged a meal to our room and they were going to just charge us if I would not have fought it. They need to be ashamed of themselves and I will let everyone know to stay away. To have a horrible stay and have staff treat you horribly is unacceptable. I will be contacting corporate.
2
Diane
18 août 2025
·
A séjourné 2 nuits
Check in was ridiculous. No rooms ready on time, and when they finally gave us a room key the room was occupied when we entered! They did remedy it but it was not ok. Elevators out of order when we checked in, and no phone in our room when we finally did get one. Very disappointing.
Check in was ridiculous. No rooms ready on time, and when they finally gave us a room key the room was occupied when we entered! They did remedy it but it was not ok. Elevators out of order when we checked in, and no phone in our room when we finally did get one. Very disappointing.
8
Edward
27 août 2023
·
A séjourné 1 nuit
Unbelievable customer service! Thank you for your friendliness and willingness to help. Many employees went out of their way to make sure we had everything we needed. I have not experienced this in a hotel in a very long time.
Unbelievable customer service! Thank you for your friendliness and willingness to help. Many employees went out of their way to make sure we had everything we needed. I have not experienced this in a hotel in a very long time.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour RIT, l'aéroport, les autoroutes et les commerces et restaurants à proximité. Certains signalent du bruit de la circulation dans certaines chambres.
Avis de voyageur à ce sujet
10
Brett
15 juin 2023
·
A séjourné 1 nuit
Great place to stay and close to everything. Will be the place we stay when we go out in Rochester.
Great place to stay and close to everything. Will be the place we stay when we go out in Rochester.
10
Jeanine
24 mars 2025
·
A séjourné 1 nuit
Very nice hotel in a great location. Convenient to dining, shopping, and thruway.
Very nice hotel in a great location. Convenient to dining, shopping, and thruway.
10
Babuji
7 juil. 2023
·
A séjourné 1 nuit
Easy access from highway
Easy access from highway
10
Wascar
21 août 2025
·
A séjourné 2 nuits
The property is in a central location of the area numerous shopping and dining areas
The property is in a central location of the area numerous shopping and dining areas
10
Franklin
1 juin 2025
·
A séjourné 2 nuits
Great hotel and location.
Great hotel and location.
8
Michelle
27 avr. 2025
·
A séjourné 1 nuit
Close to airport food options big rooms clean
Close to airport food options big rooms clean
10
Francia
20 déc. 2023
·
A séjourné 2 nuits
This is my favorite hotel in the Henrietta area. It is the best hotel I've stayed at when at RIT. The hotel itself is very nice. Rooms as comfortable. The breakfast is great. Close to RIT and shopping. Lots of dining options. Never a problem.
This is my favorite hotel in the Henrietta area. It is the best hotel I've stayed at when at RIT. The hotel itself is very nice. Rooms as comfortable. The breakfast is great. Close to RIT and shopping. Lots of dining options. Never a problem.
10
julie
24 sept. 2024
·
A séjourné 2 nuits
Great location, shopping and restaurants near by. Reasonably close to RIT
Great location, shopping and restaurants near by. Reasonably close to RIT
10
Suzanne
13 juil. 2025
·
A séjourné 1 nuit
Beautiful lobby. Clean, and perfect location for downtown Rochester.
Beautiful lobby. Clean, and perfect location for downtown Rochester.
8
Glenny
12 juin 2024
·
A séjourné 1 nuit
Hotel was clean and quiet. Convenient for a quick work trip, however, location is near highways and busy streets. Also I was placed in a room with an adjacent room. I was able to lock the door and put the latch I just felt a little anxious being that I’m a woman traveling alone. Other than that hotel was nice and quiet
Hotel was clean and quiet. Convenient for a quick work trip, however, location is near highways and busy streets. Also I was placed in a room with an adjacent room. I was able to lock the door and put the latch I just felt a little anxious being that I’m a woman traveling alone. Other than that hotel was nice and quiet
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est inégale : plusieurs clients ont trouvé le buffet du petit-déjeuner et le service au bar lents ou décevants, et la disponibilité du service en chambre peu claire, tandis que d'autres ont apprécié le restaurant sur place et les cookies chauds. Aucun café gratuit n'est proposé dans le hall.
Avis de voyageur à ce sujet
8
Mark
4 oct. 2024
·
A séjourné 4 nuits
The room and service were excellent. My one complaint was the breakfast buffet. The “hot” food was cold. Otherwise everything was great. I may come back next time I visit, but I will avoid the breakfast buffet.
The room and service were excellent. My one complaint was the breakfast buffet. The “hot” food was cold. Otherwise everything was great. I may come back next time I visit, but I will avoid the breakfast buffet.
4
Sara ramos
20 nov. 2024
·
A séjourné 2 nuits
- room was old and not clean. Outlets didn't work. Stayed at the property bc it had a restaurant that was not serving food when I checked in bc they were focused on a catering event. Won't stay again.
- room was old and not clean. Outlets didn't work. Stayed at the property bc it had a restaurant that was not serving food when I checked in bc they were focused on a catering event. Won't stay again.
10
Timothy
29 août 2023
·
A séjourné 4 nuits
My son goes to RIT which is less than 10 minutes away and we have stayed here 3 or 4 times. Rooms are comfortable and the pool and gym are very good. But my favorite part is the food here. The breakfast is excellent whether its the buffet or omelettes etc. The restaurant and bar is in the center of the place next to the pool and under a large atrium full of trees. Excellent salmon, wine and salads. always a highlight. My wife did complain that the bathroom didn't have a vent and she takes a very longggggg shower. Breakfast was a long wait as they were understaffed. Oh don't forget to ask for the chocolate chip cookies.!!
My son goes to RIT which is less than 10 minutes away and we have stayed here 3 or 4 times. Rooms are comfortable and the pool and gym are very good. But my favorite part is the food here. The breakfast is excellent whether its the buffet or omelettes etc. The restaurant and bar is in the center of the place next to the pool and under a large atrium full of trees. Excellent salmon, wine and salads. always a highlight. My wife did complain that the bathroom didn't have a vent and she takes a very longggggg shower. Breakfast was a long wait as they were understaffed. Oh don't forget to ask for the chocolate chip cookies.!!
8
francis
26 déc. 2024
·
A séjourné 2 nuits
No coffee available in lobby in the mornings.
No coffee available in lobby in the mornings.
6
greg
12 mai 2024
·
A séjourné 2 nuits
Over priced! 1. $15 breakfast was terrible. Hot food wasnt even hot..french toast stick? For $15 make me actual french toast. No orange juice. Coffee was burnt. Ive had free breakfast that has put this to shame. 2. This is a 40 yr old biluilding that look great inside. But the walls are so thin we had to lisyen to our neighbors tv until they went to sleep. 2nd night when our other neighbors came at 3am from the bar we were woken by their drunken banter. 3. The tube in our room was sloped so steep it was actually uncomfortable to stand in. Come on Hilton, if you want to consider yourself top of the food chain you need to step up your game.
Over priced! 1. $15 breakfast was terrible. Hot food wasnt even hot..french toast stick? For $15 make me actual french toast. No orange juice. Coffee was burnt. Ive had free breakfast that has put this to shame. 2. This is a 40 yr old biluilding that look great inside. But the walls are so thin we had to lisyen to our neighbors tv until they went to sleep. 2nd night when our other neighbors came at 3am from the bar we were woken by their drunken banter. 3. The tube in our room was sloped so steep it was actually uncomfortable to stand in. Come on Hilton, if you want to consider yourself top of the food chain you need to step up your game.
4
Amy
19 avr. 2025
·
A séjourné 1 nuit
We chose to do a staycation with a few other families because of amenities the hotel offered. The pool was freezing!! The room had a QR code to scan for food and other services. The site said room service was available, I tried the extension provided multiple times no answer. When I spoke to guest services she advised “they got a late start today”and that’s separate from the hotel and not her area. I went to the restaurant to place an order and was advised they no longer do room service but the website and staff all had different answers. At that point I was very annoyed with 2 young children that did not want to sit and eat in a restaurant. Our room was ok, but the king bed seemed much smaller and would consider it more of a queen size.
We chose to do a staycation with a few other families because of amenities the hotel offered. The pool was freezing!! The room had a QR code to scan for food and other services. The site said room service was available, I tried the extension provided multiple times no answer. When I spoke to guest services she advised “they got a late start today”and that’s separate from the hotel and not her area. I went to the restaurant to place an order and was advised they no longer do room service but the website and staff all had different answers. At that point I was very annoyed with 2 young children that did not want to sit and eat in a restaurant. Our room was ok, but the king bed seemed much smaller and would consider it more of a queen size.
8
Kerra
22 sept. 2024
·
A séjourné 3 nuits
The room and hotel was very clean. What was lacking was complimentary coffee & water in the lobby.
The room and hotel was very clean. What was lacking was complimentary coffee & water in the lobby.
8
Deborah
16 août 2025
·
A séjourné 3 nuits
Breakfast hours were not as described
Breakfast hours were not as described
6
Courtney Lawson
26 sept. 2024
·
A séjourné 2 nuits
Check in was wonderful! The lady was very helpful and just a delight! Went down to the bar for a drink. Sat at a table waited for order to be taken, waited even longer to get our drinks. No follow up to see how we were doing. Had to go back up to bar to place another drink order. Long wait again for the to be brought over. Next night went down to order dinner to take back to the room. Gave me a menu and pointed out at least 5 things that they did not have. I ordered salmon and a Ceasar salad. The bill was incorrect the salmon was not added. Waited over 30 minutes while others were served. My order got lost?? or they just did not bring it out?? not sure what was whispered between the bar tender and the cook. while sitting there the 2 gentlemen sitting next to me received their meals. I asked what they ordered as I did not see it on the menu. I would have preferred the fish dinner. The menu I received as I was not a full menu. The Lady Bartender had no sense of urgency to wait on the guests and kept blaming everything on a new system.
Check in was wonderful! The lady was very helpful and just a delight! Went down to the bar for a drink. Sat at a table waited for order to be taken, waited even longer to get our drinks. No follow up to see how we were doing. Had to go back up to bar to place another drink order. Long wait again for the to be brought over. Next night went down to order dinner to take back to the room. Gave me a menu and pointed out at least 5 things that they did not have. I ordered salmon and a Ceasar salad. The bill was incorrect the salmon was not added. Waited over 30 minutes while others were served. My order got lost?? or they just did not bring it out?? not sure what was whispered between the bar tender and the cook. while sitting there the 2 gentlemen sitting next to me received their meals. I asked what they ordered as I did not see it on the menu. I would have preferred the fish dinner. The menu I received as I was not a full menu. The Lady Bartender had no sense of urgency to wait on the guests and kept blaming everything on a new system.
6
Lisa
29 avr. 2024
·
A séjourné 2 nuits
Very noisy. They rent out the pool on weekends for birthday parties So using the pool is almost impossible. Kids running around all over the place while the parents sit at the bar. Also seems like the elevators -only 2 next to each other -seem to be the entertainment for the teenagers. Wait time is 10-15 min. while they fool around riding up and down. Breakfast at the Bistro is $16 for cold horrible food and they ran out of coffee by 9:45 am. I usually don’t write reviews but unfortunately this hotel has gotten out of control. We always stay here when in the area for business & to see relatives. Idk if I’d do it again.
Very noisy. They rent out the pool on weekends for birthday parties So using the pool is almost impossible. Kids running around all over the place while the parents sit at the bar. Also seems like the elevators -only 2 next to each other -seem to be the entertainment for the teenagers. Wait time is 10-15 min. while they fool around riding up and down. Breakfast at the Bistro is $16 for cold horrible food and they ran out of coffee by 9:45 am. I usually don’t write reviews but unfortunately this hotel has gotten out of control. We always stay here when in the area for business & to see relatives. Idk if I’d do it again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Emily
27 avr. 2024
·
A séjourné 2 nuits
.
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10
Sonya
8 sept. 2026
·
A séjourné 3 nuits
Highly recommend this Hotel!!
Highly recommend this Hotel!!
6
Priscilla
7 sept. 2026
·
A séjourné 1 nuit
Staff were kind and helpful.
Staff were kind and helpful.
4
Anosh
7 sept. 2026
·
A séjourné 2 nuits
We booked this property over other properties even though this property was more expensive than other properties in the vicinity and also did not include Breakfast. In the pictures it looked all grand and nice, but when we got there, it was not worth what we paid for. First we were given a room with a tub, even though in our booking we had booked a room with a shower. When I went and asked at the reception, they were able to switch us with a room with a shower. Just FYI, the room with a tub was disgusting, the tub was not clean at all and was not up to the mark at all; also the room had a peculiar smell to it, which was not good too!!! Also while booking this place, we had instructed that we wanted joining rooms with our friends, however when we got there, we were told that the hotel was fully booked and they cannot accommodate that. I do not think the Hotel was fully book, looking at the number of cars parted you could gage how busy / full the hotel is, I would say, it was not even 50 % full and we were not given a joining room, I guess we did not directly book it with the hotel website that is why??? Would I stay here again, absolutely not. Would I recommend this to other? Not really. Also the parking lot had a lot of pot holes which should have been taken care of. Few months back when we stayed at Hampton Inn, they even had free coffee near the reception area, here nothing like that.
We booked this property over other properties even though this property was more expensive than other properties in the vicinity and also did not include Breakfast. In the pictures it looked all grand and nice, but when we got there, it was not worth what we paid for. First we were given a room with a tub, even though in our booking we had booked a room with a shower. When I went and asked at the reception, they were able to switch us with a room with a shower. Just FYI, the room with a tub was disgusting, the tub was not clean at all and was not up to the mark at all; also the room had a peculiar smell to it, which was not good too!!! Also while booking this place, we had instructed that we wanted joining rooms with our friends, however when we got there, we were told that the hotel was fully booked and they cannot accommodate that. I do not think the Hotel was fully book, looking at the number of cars parted you could gage how busy / full the hotel is, I would say, it was not even 50 % full and we were not given a joining room, I guess we did not directly book it with the hotel website that is why??? Would I stay here again, absolutely not. Would I recommend this to other? Not really. Also the parking lot had a lot of pot holes which should have been taken care of. Few months back when we stayed at Hampton Inn, they even had free coffee near the reception area, here nothing like that.
8
Nichole
7 sept. 2026
·
A séjourné 1 nuit
Dinner was great. Staff, bartender was very sweet. Room was clean. Bed was comfy. Pool was closed for maintenance. Only issue was breakfast was buffet limited for the price. We went elsewhere for breakfast.
Dinner was great. Staff, bartender was very sweet. Room was clean. Bed was comfy. Pool was closed for maintenance. Only issue was breakfast was buffet limited for the price. We went elsewhere for breakfast.
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Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
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novembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-30: 216.50874220275878USD
- 2026-10-31: 210.5506USD
- 2026-11-01: 141.36156002807618USD
- 2026-11-02: 130.3915407497406USD
- 2026-11-03: 132.88072771606446USD
- 2026-11-04: 132.88072771606446USD
- 2026-11-05: 192.33606650543214USD
- 2026-11-06: 845.4379098480225USD
- 2026-11-07: 888.1650550354004USD
- 2026-11-08: 116.94911598243714USD
- 2026-11-09: 119.40756823692321USD
- 2026-11-10: 120.60497449569702USD
- 2026-11-11: 159.09407890930177USD
- 2026-11-12: 818.0370726074219USD
- 2026-11-13: 143.1452157485962USD
- 2026-11-14: 141.15892625236512USD
- 2026-11-15: 116.94911598243714USD
- 2026-11-16: 116.94911598243714USD
- 2026-11-17: 119.637604353714USD
- 2026-11-18: 125.0145725517273USD
- 2026-11-19: 176.0958003387451USD
- 2026-11-20: 175.63109696426392USD
- 2026-11-21: 172.4723USD
- 2026-11-22: 112.91639197006225USD
- 2026-11-23: 116.94911598243714USD
- 2026-11-24: 118.29336016807557USD
- 2026-11-25: 116.94911598243714USD
- 2026-11-26: 115.6048717967987USD
- 2026-11-27: 125.52586076049805USD
- 2026-11-28: 125.0145725517273USD
- 2026-11-29: 115.41471305007934USD
- 2026-11-30: 116.94911598243714USD
- 2026-12-01: 118.42553566360473USD
- 2026-12-02: 120.65916397094726USD
- 2026-12-03: 1114.3771823913573USD
- 2026-12-04: 1395.3239950317384USD
- 2026-12-05: 1395.3239950317384USD
- 2026-12-06: 112.10723253822327USD
- 2026-12-07: 118.42553566360473USD
- 2026-12-08: 122.40985485458374USD
- 2026-12-09: 120.43275073928832USD
- 2026-12-10: 135.48684671783448USD
- 2026-12-11: 138.03340172843934USD
- 2026-12-12: 138.03340172843934USD
- 2026-12-13: 117.42192812576295USD
- 2026-12-14: 118.42553566360473USD
- 2026-12-15: 120.60497449569702USD
- 2026-12-16: 119.6944939037323USD
- 2026-12-17: 118.42553566360473USD
- 2026-12-18: 114.26062761116027USD
- 2026-12-19: 115.41471305007934USD
- 2026-12-20: 116.94911598243714USD
- 2026-12-21: 121.43635827713013USD
- 2026-12-22: 120.43275073928832USD
- 2026-12-23: 118.42553566360473USD
- 2026-12-24: 121.43635827713013USD
- 2026-12-25: 115.41471305007934USD
- 2026-12-26: 115.41471305007934USD
- 2026-12-27: 113.40750651893616USD
- 2026-12-28: 121.73222153320313USD
- 2026-12-29: 120.43275073928832USD
- 2026-12-30: 120.43275073928832USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 21 ans
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et une trousse de secours
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Le sauna est ouvert tous les jours de 09 h 00 à 20 h 00 (moyennant un supplément). L’accès est limité à 1 personne à la fois.
- Cet hébergement a pour politique de refuser les réservations de groupes se réunissant pour certaines fêtes ou événements particuliers tels que les enterrements de vie de jeune fille et de garçon.
- Piscine accessible de 07 h 00 à 22 h 00.
- L'hébergement est gratuit pour les enfants âgés de 18 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions et accès aux chambres possible à l'aide d'un appareil mobile.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner buffet coûte environ 15.50 USD par adulte et environ 8.95 USD par enfant.
- Lit d'appoint : 15.0 USD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Piscine
Blanchisserie
Ascenseur
Coffre-fort
Salles de réunion
Jardin
Général
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Shared Microwave
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Activités
Piscine
Jardin
Équipements sportifs
Fitness Center (24-hour)
Pool Sun Loungers
Television in Common Areas
Terrasse
Services
Ascenseur
Coffre-fort
Salles de réunion
Blanchisserie
Salle de bal
Consigne à bagage
Formalités d'arrivée/Départ express
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Space
Fireplace in Lobby
Grocery Shopping Service (free)
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Wedding Services
Well-Lit Path to Entrance
Parking
Area Shuttle (free)
Parking (Self) (free)
Shopping Center Shuttle (free)
Parking (RV/Bus/Truck)
Connexion Internet
Wi-fi gratuit