DoubleTree by Hilton Rochester
US$ 142
/ noite
Média para novembro
Preços para DoubleTree by Hilton Rochester
Selecione datas para ver preços e disponibilidade
US$ 142
/ noite
Média para novembro
Média de preços por mês
Em DoubleTree by Hilton Rochester, a diária custa em média US$ 121 no mês mais barato (abril) e US$ 184 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 131 |
| fevereiro | US$ 129 |
| março | US$ 127 |
| abril | US$ 121 |
| maio | US$ 165 |
| junho | US$ 171 |
| julho | US$ 147 |
| agosto | US$ 168 |
| setembro | US$ 162 |
| outubro | US$ 184 |
| novembro | US$ 142 |
| dezembro | US$ 133 |
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nov. · US$ 142
N
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Mais caro: outubro (aprox. US$ 184)
Mais barato: abril (aprox. US$ 121)
Sobre esta propriedade
Aproveite as oportunidades de recreação, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal. É fácil chegar às atrações p...
Comodidades
Aproveite as oportunidades de recreação, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal. É fácil chegar às atrações próximas à propriedade com nosso traslado local de cortesia que opera até 3 milhas.
Comodidades
As comodidades presentes incluem check-out expresso, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Hotel possui um espaço de 1159 metros quadrados, contendo espaço para conferência e 7 salas de reunião, e é o local ideal para quem está planejando eventos em Rochester. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma deliciosa refeição no Bistro 252 ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã (buffet) é servido durante a semana, entre 6h30 e 10h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 248 quartos com geladeiras e TVs LCD. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres para notebook e escrivaninhas, além de telefones com chamadas locais grátis.
Localização
Perto do aeroporto, DoubleTree by Hilton Rochester em Rochester fica a 5 minutos de carro de Marketplace Mall e de Tim Hortons Iceplex. Este hotel fica a 4 km de Rochester Institute of Technology e a 5,6 km de University of Rochester.
Lugares próximos
Marketplace Mall(1.3 milhas)
Monroe Community College(1.4 milhas)
Tim Hortons Iceplex(1.6 milhas)
The Dome Arena(1.7 milhas)
Fair and Expo Center(1.8 milhas)
Veterans Memorial Park(2 milhas)
Erie Canal(2.2 milhas)
Rochester Institute of Technology(2.5 milhas)
Tinker Nature Park(2.9 milhas)
Strong Memorial Hospital(3 milhas)
Mount Hope Cemetery(3.1 milhas)
Highland Park(3.4 milhas)
University of Rochester(3.5 milhas)
Frederick Douglass Statue(3.5 milhas)
Genesee Valley Park(3.5 milhas)
O aeroporto mais próximo para chegar a DoubleTree by Hilton Rochester fica em Aeroporto Internacional Greater Rochester (ROC)(5.6 milhas)
Localização
1111 Jefferson Rd, Nova York, Estados Unidos
Marketplace Mall (1.3 milhas)
Monroe Community College (1.4 milhas)
Tim Hortons Iceplex (1.6 milhas)
The Dome Arena (1.7 milhas)
Fair and Expo Center (1.8 milhas)
Veterans Memorial Park (2 milhas)
Opções de quarto
5
Quarto, 1 cama King e sofá-cama (with Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 5
Ar condicionadoWi-Fi (gratuito)Geladeira
7
Quarto, 1 cama King e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
6
Suíte júnior, 1 cama King, banheira de hidromassagem
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 6
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
10
Quarto, 1 cama King, acessível para pessoas com deficiência física
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Geladeira
3
Quarto, 2 camas Queen, acessível (Mobility & Hearing, Roll-In Shower)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 2 camas Queen (Shower)
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
4
Quarto, 2 camas Queen
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Geladeira
Avaliações dos hóspedes sobre DoubleTree by Hilton Rochester
7.3
Bom
Com base em 1.001 avaliações verificadas
Quem se hospeda aqui?
Negócios
37%
Casal
12%
Famílias
36%
Grupos
8%
Viajantes individuais
4%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No DoubleTree by Hilton Rochester, as avaliações destacam um átrio atraente e uma localização conveniente, mas uma reforma em andamento tem causado problemas frequentes com os elevadores, questões de manutenção e limpeza inconsistente, criando uma experiência mista que varia amplamente entre as estadias.
Leia maisIsso foi útil?
Opinião dos hóspedes
No DoubleTree by Hilton Rochester, as avaliações destacam um átrio atraente e uma localização conveniente, mas uma reforma em andamento tem causado problemas frequentes com os elevadores, questões de manutenção e limpeza inconsistente, criando uma experiência mista que varia amplamente entre as estadias.
Alguns destacam a equipe prestativa, camas confortáveis e, ocasionalmente, quartos tranquilos e limpos. As reclamações recorrentes incluem elevadores fora de serviço ou muito lentos, quartos antigos, água quente e problemas com o sistema de aquecimento e refrigeração intermitentes e inconsistências na limpeza. As instalações e os serviços são irregulares: a piscina às vezes está fria ou fechada, o café da manhã e o restaurante são inconsistentes, e o serviço de transporte para o aeroporto e o check-in podem ser pouco confiáveis. Espere espaços comuns atraentes, mas o serviço e a manutenção podem ser imprevisíveis.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Um átrio, bar e piscina arejados agradam, mas as reformas em andamento trouxeram interrupções frequentes nos elevadores ou longas esperas, problemas ocasionais com a temperatura/fechamento da piscina e um serviço de transporte para o aeroporto às vezes pouco confiável. O estacionamento é geralmente conveniente, embora alguns notem terrenos irregulares ou congestionamento de eventos.
Avaliações dos hóspedes relacionadas
4
Evan
14 de dez. de 2024
·
Hospedou-se por 1 noite
Heat didn’t work in the room. Apparently it was an issue with the entire hotel. Also, the pool heater wasn’t functional so it wasn’t usable.
Heat didn’t work in the room. Apparently it was an issue with the entire hotel. Also, the pool heater wasn’t functional so it wasn’t usable.
4
Scott
12 de mai. de 2025
·
Hospedou-se por 3 noites
Hotel is under renovation, so I did understand some issues, but some were unacceptable, especially for a Hilton properties. The rooms were ok, however ours was next to a stairwell and exit to the outside and construction workers were slamming the door all day rattling the wall, so make sure you insist on being away from exits/entrances. Here's where it was unacceptable: The hotel had no hot water on 5/11 (mother's day) and we could not even shower. Calling the front desk, I got an answer of " yea, well the place is under renovation - everything in this place sucks right now". This is a Hilton property for God's sake, not the motel 6 - make it right given the price per night. And Hilton - This is a college town - It is dead in June and July or even BEFORE in March! Why the hell would you schedule renovations for the entire month of May when you have the U of R and RIT have commencement as well as mothers day?!? The Gym was closed as well which my wife was looking forward to using. Also, I booked this back in November and was given NO update by the hotel (an e-mail would have been nice) that they were going to be doing renovations. What Hilton should have done is send and e-mail to notify and say something like due to the renovations, we will be giving you $25 off the cost of rooms, or free breakfast (which is not included normally)...Something - anything to compensate. Will not be staying here again.
Hotel is under renovation, so I did understand some issues, but some were unacceptable, especially for a Hilton properties. The rooms were ok, however ours was next to a stairwell and exit to the outside and construction workers were slamming the door all day rattling the wall, so make sure you insist on being away from exits/entrances. Here's where it was unacceptable: The hotel had no hot water on 5/11 (mother's day) and we could not even shower. Calling the front desk, I got an answer of " yea, well the place is under renovation - everything in this place sucks right now". This is a Hilton property for God's sake, not the motel 6 - make it right given the price per night. And Hilton - This is a college town - It is dead in June and July or even BEFORE in March! Why the hell would you schedule renovations for the entire month of May when you have the U of R and RIT have commencement as well as mothers day?!? The Gym was closed as well which my wife was looking forward to using. Also, I booked this back in November and was given NO update by the hotel (an e-mail would have been nice) that they were going to be doing renovations. What Hilton should have done is send and e-mail to notify and say something like due to the renovations, we will be giving you $25 off the cost of rooms, or free breakfast (which is not included normally)...Something - anything to compensate. Will not be staying here again.
2
Lorraine
16 de nov. de 2025
·
Hospedou-se por 1 noite
There were holes in the concrete in the parking lot. I fell and busted my lip and more. My toilet did not flush properly and half of the light switches in my room didn't work. When we arrived our fridge was hot,
There were holes in the concrete in the parking lot. I fell and busted my lip and more. My toilet did not flush properly and half of the light switches in my room didn't work. When we arrived our fridge was hot,
4
Wan Ting
10 de ago. de 2025
·
Hospedou-se por 2 noites
Hotel currently under renovation: 1. Construction debris/dust visible 2. One elevator out of service, the remaining one is semi-functional (cannot be called up from the upper floors, need to take stairs down to ride the elevator up to your desire floor) 3. The unrenovated rooms are very outdated/worn, wallpapers peeling, banged-up doors
Hotel currently under renovation: 1. Construction debris/dust visible 2. One elevator out of service, the remaining one is semi-functional (cannot be called up from the upper floors, need to take stairs down to ride the elevator up to your desire floor) 3. The unrenovated rooms are very outdated/worn, wallpapers peeling, banged-up doors
4
Amber
21 de abr. de 2025
·
Hospedou-se por 1 noite
The pictures online make the pool look much bigger than it actually is. The entire property was under construction.
The pictures online make the pool look much bigger than it actually is. The entire property was under construction.
6
Lily
17 de dez. de 2024
·
Hospedou-se por 1 noite
Chose this property for airport shuttle service and called prior to flight to confirm late night airport pickup availability. Receptionist assured that shuttle service is available and to call when I arrive. When I did arrive prior to midnight (earlier than expected), called and was told that deiver left for the night. Very unreliable and annoying esp because there were plenty other lower priced / higher value hotel property options I could have chose!
Chose this property for airport shuttle service and called prior to flight to confirm late night airport pickup availability. Receptionist assured that shuttle service is available and to call when I arrive. When I did arrive prior to midnight (earlier than expected), called and was told that deiver left for the night. Very unreliable and annoying esp because there were plenty other lower priced / higher value hotel property options I could have chose!
8
Angeline
25 de ago. de 2024
·
Hospedou-se por 2 noites
The hotel facility was attractive and initially we were impressed. However, lack of readily available drinking water was a negative. Most hotels have some water in the lobby. The ice machine on our floor (2) was broken and looked like it had been for some time. There was water available to buy for $4 a bottle. Asked for a towel and bar of soap in the evening on our way up to the room but it never arrived to our door. The room housekeeping job was good, but there was a towel and some garbage on floor in hallway from the evening into the next morning when we left. We didn’t get to use the pool but it looked nice.
The hotel facility was attractive and initially we were impressed. However, lack of readily available drinking water was a negative. Most hotels have some water in the lobby. The ice machine on our floor (2) was broken and looked like it had been for some time. There was water available to buy for $4 a bottle. Asked for a towel and bar of soap in the evening on our way up to the room but it never arrived to our door. The room housekeeping job was good, but there was a towel and some garbage on floor in hallway from the evening into the next morning when we left. We didn’t get to use the pool but it looked nice.
6
James
2 de ago. de 2025
·
Hospedou-se por 1 noite
The elevator was not working properly. Would only go up from lobby, would not come to any floor summoned, had to take the stairs down from the 6th floor every time. Room, lobby, staff, bar and vibes were all nice but the elevator situation really brought the stay down.
The elevator was not working properly. Would only go up from lobby, would not come to any floor summoned, had to take the stairs down from the 6th floor every time. Room, lobby, staff, bar and vibes were all nice but the elevator situation really brought the stay down.
8
Chunha
18 de mai. de 2024
·
Hospedou-se por 2 noites
Hotel is old but clean and has friendly staff overall. I was unhappy on the first day when I was denied for a shuttle service to attend my graduation ceremony next day. I was told to call for taxi service. On that day, I spent $50 on taxi. My last day was great as they gave us shuttle service to other locations like to/from Highland park and airport. I wish they provide a clear statement regarding this excellent shuttle service upfront which will attract more clients, I think!
Hotel is old but clean and has friendly staff overall. I was unhappy on the first day when I was denied for a shuttle service to attend my graduation ceremony next day. I was told to call for taxi service. On that day, I spent $50 on taxi. My last day was great as they gave us shuttle service to other locations like to/from Highland park and airport. I wish they provide a clear statement regarding this excellent shuttle service upfront which will attract more clients, I think!
6
Vance
24 de jun. de 2025
·
Hospedou-se por 1 noite
In addition to no AC in lobby, elevators didn’t work
In addition to no AC in lobby, elevators didn’t work
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: vários hóspedes relatam roupa de cama suja ou manchada, odores, lixo deixado nos corredores e resíduos de construção, enquanto outros acharam os quartos e as áreas comuns limpos.
Avaliações dos hóspedes relacionadas
10
Lindsay
8 de jul. de 2025
·
Hospedou-se por 1 noite
Perfectly nice room, property was clean and quiet.
Perfectly nice room, property was clean and quiet.
4
LeShanna
30 de jul. de 2025
·
Hospedou-se por 3 noites
It seems like this hotel has been under construction for several years now and have not made it to the rooms yet. I understand the dining and events area is a selling perk. However, the main reason for needing a hotel is for a room to sleep in. The rooms are in dire need of upgrades. It was evident the hallways had not been vacuumed in days. The paint, tub, walls and floors are subpar. The chair had a large rip in it. The wall outlets didn't have covers and some didn't work at all. Most of all the elevator were not fully operational and had to use the stairs from the 5th floor.
It seems like this hotel has been under construction for several years now and have not made it to the rooms yet. I understand the dining and events area is a selling perk. However, the main reason for needing a hotel is for a room to sleep in. The rooms are in dire need of upgrades. It was evident the hallways had not been vacuumed in days. The paint, tub, walls and floors are subpar. The chair had a large rip in it. The wall outlets didn't have covers and some didn't work at all. Most of all the elevator were not fully operational and had to use the stairs from the 5th floor.
2
Katrese
29 de jul. de 2025
·
Hospedou-se por 4 noites
Filthy room, atrocious manager, (you know who you are). We booked a room with a sofa bed. When we were ready to use it, to our horror, we found blood on the bed. We didn’t use the bed and alerted staff in the morning. We also found a brewed coffee cup in the coffee maker. It looked like it had sat there for at least a week. Back to the BLOOD. We alert the manager. She said she would send the head of housekeeping to my room to talk to me, then they would figure out the solution. The manager arrived. I showed her the BLOOD. She offered to switch out the mattress. She proceeded to bring in another mattress. I noticed a LARGER stain on the replacement mattress. Her response, “I made sure it was clean on top.” I told her the resolution was unacceptable and asked what else could be done. The housekeeping manager told me that was the best she could do. I went back to the manager. She was abrasive and unprofessional. She said they would give me the equivalent of a large pizza in points. I told her that I did NOT use points and I did not want any points. I also asked if they would be willing to offer anything off on our stay as we would be there for several nights. The manager told me that we were welcome to LEAVE and she would not offer anything off of the large bill with a BLOODY mattress. My husband looked at a different room with yet a larger stain. He was also told he could LEAVE. STAY AWAY. FILTHY!
Filthy room, atrocious manager, (you know who you are). We booked a room with a sofa bed. When we were ready to use it, to our horror, we found blood on the bed. We didn’t use the bed and alerted staff in the morning. We also found a brewed coffee cup in the coffee maker. It looked like it had sat there for at least a week. Back to the BLOOD. We alert the manager. She said she would send the head of housekeeping to my room to talk to me, then they would figure out the solution. The manager arrived. I showed her the BLOOD. She offered to switch out the mattress. She proceeded to bring in another mattress. I noticed a LARGER stain on the replacement mattress. Her response, “I made sure it was clean on top.” I told her the resolution was unacceptable and asked what else could be done. The housekeeping manager told me that was the best she could do. I went back to the manager. She was abrasive and unprofessional. She said they would give me the equivalent of a large pizza in points. I told her that I did NOT use points and I did not want any points. I also asked if they would be willing to offer anything off on our stay as we would be there for several nights. The manager told me that we were welcome to LEAVE and she would not offer anything off of the large bill with a BLOODY mattress. My husband looked at a different room with yet a larger stain. He was also told he could LEAVE. STAY AWAY. FILTHY!
6
Abbe
10 de nov. de 2024
·
Hospedou-se por 2 noites
Room was not cleaned and a large pile of dirty towels and sheets were left outside my door for about 18 hours.
Room was not cleaned and a large pile of dirty towels and sheets were left outside my door for about 18 hours.
2
YONGQIANG
21 de jun. de 2025
·
Hospedou-se por 1 noite
A truly terrible stay. I chose this hotel because it’s part of the Hilton brand, which I expected to be trustworthy overall—but the cleanliness was shockingly poor, to an unacceptable degree. The floors in the public areas were covered with dust and litter (as shown in the photos). When I first entered the room, there was even a soda can sitting on the windowsill—absolutely speechless. All in all, it was a very disappointing experience. Additionally, the air conditioner in the room was as loud as a tractor—it was so noisy that it was nearly impossible to sleep.
A truly terrible stay. I chose this hotel because it’s part of the Hilton brand, which I expected to be trustworthy overall—but the cleanliness was shockingly poor, to an unacceptable degree. The floors in the public areas were covered with dust and litter (as shown in the photos). When I first entered the room, there was even a soda can sitting on the windowsill—absolutely speechless. All in all, it was a very disappointing experience. Additionally, the air conditioner in the room was as loud as a tractor—it was so noisy that it was nearly impossible to sleep.
2
John
29 de ago. de 2025
·
Hospedou-se por 1 noite
The photos are pretty deceptive, this place is an outdated dump. My room was dirty, hair & pubes in the bed & bathroom areas, filthy bathtub… and I wouldn’t feel safe staying here as a woman, because a huge portion if not all the rooms have a “balcony” sliding door that unlocks with a simple sliding lock that barely locks. There also happened to be a ton of construction in the weird humid atrium where the pool & bar are. I don’t know who’d want to spend time down there even if there weren’t construction going on
The photos are pretty deceptive, this place is an outdated dump. My room was dirty, hair & pubes in the bed & bathroom areas, filthy bathtub… and I wouldn’t feel safe staying here as a woman, because a huge portion if not all the rooms have a “balcony” sliding door that unlocks with a simple sliding lock that barely locks. There also happened to be a ton of construction in the weird humid atrium where the pool & bar are. I don’t know who’d want to spend time down there even if there weren’t construction going on
6
Robert
28 de out. de 2024
·
Hospedou-se por 2 noites
Room was not clean when we entered the sheets were not changed. There was food in the refrigerator from the prior guest. There was no option for lunch at the hotel
Room was not clean when we entered the sheets were not changed. There was food in the refrigerator from the prior guest. There was no option for lunch at the hotel
10
Sarah
29 de jul. de 2025
·
Hospedou-se por 1 noite
Despite on going renovations the place was clean and surprisingly quiet.
Despite on going renovations the place was clean and surprisingly quiet.
4
Meridith
14 de jul. de 2025
·
Hospedou-se por 1 noite
We stayed here a few years ago and it was fantastic. Sad to see how it’s declined. The staff were rude and the room is disgusting. Wallpaper is bubbled, grout in the bathroom is filthy, vents are SO DIRTY. Leak in the lobby when we first arrived should have been my sign to leave.
We stayed here a few years ago and it was fantastic. Sad to see how it’s declined. The staff were rude and the room is disgusting. Wallpaper is bubbled, grout in the bathroom is filthy, vents are SO DIRTY. Leak in the lobby when we first arrived should have been my sign to leave.
4
Dimitri
11 de mar. de 2024
·
Hospedou-se por 1 noite
The initial we got was not clean….. we were then moved to a cleaner room
The initial we got was not clean….. we were then moved to a cleaner room
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos parecem desatualizados e variam em conforto e layout; alguns são espaçosos, com camas confortáveis, enquanto outros dão para o átrio interno e captam ruído de eventos ou vizinhos. Vários mencionam janelas externas limitadas e sistemas de aquecimento e refrigeração barulhentos.
Avaliações dos hóspedes relacionadas
6
Terri
9 de abr. de 2025
·
Hospedou-se por 3 noites
We stayed during remodeling. I think we were in an older room because the wall paper was peeling. The room was awkward in it's set up and the bathroom had no fan. Lastly, you couldn't watch/hear the tv with the air on. Thank goodness for closed captions. Despite this, the room was clean and the cooling and heating worked great. The food in both places to eat was dry but not a deal breaker. The pool looked great. The little store was well stocked. However, there are no energy drinks. Not even at the bar. Front desk was nice, only one person there smiled. The rest were kind of gloomy. My main concern was that I was told there will be shuttle service and we just need to tell them in advance so we can make sure they have a driver. We were able to get picked up from the airport and that was it. When I asked to set up shuttle service again back to the airport so we can rent a car, (last minute idea), they said they had no one for the weekend. I asked if I had shuutle service on the day of departure, they said yes. Before returning the car, I checked again about a shuttle for departure and they said that their shuttles are no longer working because they've been broken into and vandalized. I'm glad I asked because no one called or texted me that there would not be a shuttle. The experience wasn't bad, but it wasn't great. I expected more.
We stayed during remodeling. I think we were in an older room because the wall paper was peeling. The room was awkward in it's set up and the bathroom had no fan. Lastly, you couldn't watch/hear the tv with the air on. Thank goodness for closed captions. Despite this, the room was clean and the cooling and heating worked great. The food in both places to eat was dry but not a deal breaker. The pool looked great. The little store was well stocked. However, there are no energy drinks. Not even at the bar. Front desk was nice, only one person there smiled. The rest were kind of gloomy. My main concern was that I was told there will be shuttle service and we just need to tell them in advance so we can make sure they have a driver. We were able to get picked up from the airport and that was it. When I asked to set up shuttle service again back to the airport so we can rent a car, (last minute idea), they said they had no one for the weekend. I asked if I had shuutle service on the day of departure, they said yes. Before returning the car, I checked again about a shuttle for departure and they said that their shuttles are no longer working because they've been broken into and vandalized. I'm glad I asked because no one called or texted me that there would not be a shuttle. The experience wasn't bad, but it wasn't great. I expected more.
6
Mary Beth
20 de out. de 2024
·
Hospedou-se por 2 noites
The design of the building is very poor. If you have a room with a balcony that overlooks the center of the hotel, all sounds filter up to your room. There was a function until midnight. We could hear noise and conversations even up the 4th floor. Also, vents in the rooms are connected. We could hear the TV loud and clear at 1 am from the room above us through the vent.
The design of the building is very poor. If you have a room with a balcony that overlooks the center of the hotel, all sounds filter up to your room. There was a function until midnight. We could hear noise and conversations even up the 4th floor. Also, vents in the rooms are connected. We could hear the TV loud and clear at 1 am from the room above us through the vent.
10
Monika
19 de mai. de 2023
·
Hospedou-se por 2 noites
The lobby looked great, with bar and trees and skylight. Unfortunately my room was weird. It was on the ground floor facing the bar. I couldn’t really open the curtains even a bit. And the lights in my room were all pretty dimmed, not in a warm way, but in a bluish cold way.
The lobby looked great, with bar and trees and skylight. Unfortunately my room was weird. It was on the ground floor facing the bar. I couldn’t really open the curtains even a bit. And the lights in my room were all pretty dimmed, not in a warm way, but in a bluish cold way.
6
BO
20 de jun. de 2025
·
Hospedou-se por 1 noite
Hallways and rooms are outdated. Shower heads are terrible. To close the room door for room 137, you literally have to lift up and slam your body into it. There’s rust in the tub. My first room 606 was 80 degrees and the AC didn’t work.
Hallways and rooms are outdated. Shower heads are terrible. To close the room door for room 137, you literally have to lift up and slam your body into it. There’s rust in the tub. My first room 606 was 80 degrees and the AC didn’t work.
8
Lori
23 de mai. de 2024
·
Hospedou-se por 1 noite
Bathrooms were a little worn Beds very comfortable Inside balcony next to bar, very noisy
Bathrooms were a little worn Beds very comfortable Inside balcony next to bar, very noisy
6
Kimberly
29 de mai. de 2024
·
Hospedou-se por 3 noites
The hotel is in a great location and the staff were great. The bed--not so much. The mattress was so hard that I ended up sleeping on the loveseat in the room because the bed hurt my back so much.
The hotel is in a great location and the staff were great. The bed--not so much. The mattress was so hard that I ended up sleeping on the loveseat in the room because the bed hurt my back so much.
6
Denton
8 de ago. de 2025
·
Hospedou-se por 2 noites
This hotel has SO MUCH POTENTIAL. I loved it when we first walked in and so many other things. It just needs to be renovated. I feel like once they are finished with there renovation this hotel can easily be one of the best if not THE. The location plus the architecture is really a chefs kiss. The only reason why I rated it the way I did is, you can TELL its old. If hilton comes in and does a complete facelift so many people would easily come here. I really hope corprate would just bite it and just do a complete renvovation. I would go back and would LOVE to through a huge birthday party but I KNOW my quest would complain as they like the likes of something like woodcliff, fountaine bleu etc. BUT THIS! For my hometown with renovations would be such a TIME. GREAT HOTEL, just needs to be updated.
This hotel has SO MUCH POTENTIAL. I loved it when we first walked in and so many other things. It just needs to be renovated. I feel like once they are finished with there renovation this hotel can easily be one of the best if not THE. The location plus the architecture is really a chefs kiss. The only reason why I rated it the way I did is, you can TELL its old. If hilton comes in and does a complete facelift so many people would easily come here. I really hope corprate would just bite it and just do a complete renvovation. I would go back and would LOVE to through a huge birthday party but I KNOW my quest would complain as they like the likes of something like woodcliff, fountaine bleu etc. BUT THIS! For my hometown with renovations would be such a TIME. GREAT HOTEL, just needs to be updated.
6
Emily
21 de abr. de 2024
·
Hospedou-se por 1 noite
Standard stay, we were placed directly near the elevators which was loud in the evening when trying to sleep.
Standard stay, we were placed directly near the elevators which was loud in the evening when trying to sleep.
8
RAJAI
8 de jan. de 2023
·
Hospedou-se por 19.363 noites
What I liked: Parking, good staff and spacious room What I did not like: Heater in room is noisy. Curtains are short and cannot close the whole window. A bit of rust in bathtub.
What I liked: Parking, good staff and spacious room What I did not like: Heater in room is noisy. Curtains are short and cannot close the whole window. A bit of rust in bathtub.
6
kelly
7 de jan. de 2024
·
Hospedou-se por 1 noite
It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!
It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A qualidade do serviço é mista: muitos funcionários são simpáticos e prestativos, mas os hóspedes também relatam check-in lento ou confuso, overbooking ou erros na atribuição de quartos, solicitações não atendidas e dificuldade em contatar a recepção. A resolução de problemas varia amplamente de acordo com o funcionário.
Avaliações dos hóspedes relacionadas
2
Steven
18 de mai. de 2025
·
Hospedou-se por 2 noites
VERY, VERY DISAPPOINTED! The only housekeeping service we received was fresh Bath towels. No other service was given. Someone could have at least made our bed. I could not recommend this property to anyone, especially for the price that was paid.
VERY, VERY DISAPPOINTED! The only housekeeping service we received was fresh Bath towels. No other service was given. Someone could have at least made our bed. I could not recommend this property to anyone, especially for the price that was paid.
6
evette
27 de jan. de 2025
·
Hospedou-se por 2 noites
We arrived on the evening of 1/19/25. There was a large crowd watching a sporting event in the main lobbies and dining area. It was about 8pm and I was told that they crowd would most likely be gone by 9pm. At 1030 pm the crowd was still downstairs keeping my 3 year old daughter up. I called the front desk to complain and was told that they were working on it. We drastically changed our plans for the following day because we had to sleep in to catch up on the rest that we missed the night before.
We arrived on the evening of 1/19/25. There was a large crowd watching a sporting event in the main lobbies and dining area. It was about 8pm and I was told that they crowd would most likely be gone by 9pm. At 1030 pm the crowd was still downstairs keeping my 3 year old daughter up. I called the front desk to complain and was told that they were working on it. We drastically changed our plans for the following day because we had to sleep in to catch up on the rest that we missed the night before.
10
Adele
15 de mai. de 2025
·
Hospedou-se por 1 noite
Traveled 6 hours up to Rochester for our son’s graduation. Booked this room 8 months prior. 10 minutes to arrival we get a call from the hotel saying they had an issue with the block of rooms on our floor. Not sure what but Jennifer M told us they got us a room in another Marriott hotel a little further away. At first disheartened I was pleasantly surprised that the room was a great alternative. Surprising since it was a graduation weekend for two colleges. So no, I didn’t stay at the Double Tree but Jennifer M deserves to be recognized for her exemplary service. We had a great graduation weekend in Rochester. Double Tree even comped the room. Thanks for saving our weekend for us,
Traveled 6 hours up to Rochester for our son’s graduation. Booked this room 8 months prior. 10 minutes to arrival we get a call from the hotel saying they had an issue with the block of rooms on our floor. Not sure what but Jennifer M told us they got us a room in another Marriott hotel a little further away. At first disheartened I was pleasantly surprised that the room was a great alternative. Surprising since it was a graduation weekend for two colleges. So no, I didn’t stay at the Double Tree but Jennifer M deserves to be recognized for her exemplary service. We had a great graduation weekend in Rochester. Double Tree even comped the room. Thanks for saving our weekend for us,
2
Jonathan
18 de ago. de 2025
·
Hospedou-se por 2 noites
The property was under construction. To start off, no rooms were available with our requested configuration of two double beds. Because of this, they gave an upgrade to one of their renovated rooms. The hotel was not ready as the renovated rooms had non functioning door locks, broken doors, and all kinds of other problems. For a fairly large property (I estimate 200 or so rooms/ there was ONE functioning elevator. Additionally, for checkin, there was one person on duty. This was during move in weekend for two nearby universities. They were completely unprepared. We had to wait about 15-20 minutes to register. Then we discovered there was no phone in the room. When attempt to call the front desk using my cell phone, the number was out of order. There was No Way to contact housekeeping except to walk back down to the front desk. When I informed them of the problem , they indicated that that knew about the phone line problem. I wouldn't expect these issues in a budget hotel, but to have this in an upscale hotel is unacceptable.
The property was under construction. To start off, no rooms were available with our requested configuration of two double beds. Because of this, they gave an upgrade to one of their renovated rooms. The hotel was not ready as the renovated rooms had non functioning door locks, broken doors, and all kinds of other problems. For a fairly large property (I estimate 200 or so rooms/ there was ONE functioning elevator. Additionally, for checkin, there was one person on duty. This was during move in weekend for two nearby universities. They were completely unprepared. We had to wait about 15-20 minutes to register. Then we discovered there was no phone in the room. When attempt to call the front desk using my cell phone, the number was out of order. There was No Way to contact housekeeping except to walk back down to the front desk. When I informed them of the problem , they indicated that that knew about the phone line problem. I wouldn't expect these issues in a budget hotel, but to have this in an upscale hotel is unacceptable.
6
Scott
12 de jul. de 2025
·
Hospedou-se por 2 noites
Staff was great, they took care of some of the issues I had, and I feel that once renovations are done it will improve. My first room was a 1 star nightmare (dry vomit in the shower, and on the carpet). My biggest pet peeve is a shower that wont drain, and in this room it would back up. They moved me to another room and my next room for day two was 5 stars - except it had a dirty hand towel in the bathroom…I know reno’s are tough but this was a bad visit sadly. If you need to book here try booking with the site directly. I feel like using Expedia I got put in a room the front desk would have probably not put me in…
Staff was great, they took care of some of the issues I had, and I feel that once renovations are done it will improve. My first room was a 1 star nightmare (dry vomit in the shower, and on the carpet). My biggest pet peeve is a shower that wont drain, and in this room it would back up. They moved me to another room and my next room for day two was 5 stars - except it had a dirty hand towel in the bathroom…I know reno’s are tough but this was a bad visit sadly. If you need to book here try booking with the site directly. I feel like using Expedia I got put in a room the front desk would have probably not put me in…
4
Melessa
16 de abr. de 2025
·
Hospedou-se por 2 noites
Hotel felt very dirty. Someone from hotel staff tried coming in my room at 8am. Blanket on one of the beds was so thin you could see through it. Called down to ask for coffee cups and they never came.
Hotel felt very dirty. Someone from hotel staff tried coming in my room at 8am. Blanket on one of the beds was so thin you could see through it. Called down to ask for coffee cups and they never came.
8
Shavonn
21 de fev. de 2025
·
Hospedou-se por 3 noites
The staff was friendly and helpful. I wish I had realized that I was going to have a hold on my card for incidentals. The hold was placed with the explanation it would come off of my card immediately after I was checked out but that did not occur. Thankfully, I did not need the money to be released immediately but a realistic timeframe would have been appreciated. Otherwise I would stay here again with my family.
The staff was friendly and helpful. I wish I had realized that I was going to have a hold on my card for incidentals. The hold was placed with the explanation it would come off of my card immediately after I was checked out but that did not occur. Thankfully, I did not need the money to be released immediately but a realistic timeframe would have been appreciated. Otherwise I would stay here again with my family.
2
Erica
13 de jul. de 2025
·
Hospedou-se por 3 noites
The only reason I gave a star is because no star isn’t a choice. Stay away. Staff is rude, hotel is dirty and infested with fruit flies. At check out we found out someone charged a meal to our room and they were going to just charge us if I would not have fought it. They need to be ashamed of themselves and I will let everyone know to stay away. To have a horrible stay and have staff treat you horribly is unacceptable. I will be contacting corporate.
The only reason I gave a star is because no star isn’t a choice. Stay away. Staff is rude, hotel is dirty and infested with fruit flies. At check out we found out someone charged a meal to our room and they were going to just charge us if I would not have fought it. They need to be ashamed of themselves and I will let everyone know to stay away. To have a horrible stay and have staff treat you horribly is unacceptable. I will be contacting corporate.
2
Diane
18 de ago. de 2025
·
Hospedou-se por 2 noites
Check in was ridiculous. No rooms ready on time, and when they finally gave us a room key the room was occupied when we entered! They did remedy it but it was not ok. Elevators out of order when we checked in, and no phone in our room when we finally did get one. Very disappointing.
Check in was ridiculous. No rooms ready on time, and when they finally gave us a room key the room was occupied when we entered! They did remedy it but it was not ok. Elevators out of order when we checked in, and no phone in our room when we finally did get one. Very disappointing.
8
Edward
27 de ago. de 2023
·
Hospedou-se por 1 noite
Unbelievable customer service! Thank you for your friendliness and willingness to help. Many employees went out of their way to make sure we had everything we needed. I have not experienced this in a hotel in a very long time.
Unbelievable customer service! Thank you for your friendliness and willingness to help. Many employees went out of their way to make sure we had everything we needed. I have not experienced this in a hotel in a very long time.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Conveniente para a RIT, o aeroporto, as rodovias e as lojas e restaurantes próximos. Alguns relatos de ruído de tráfego em determinados quartos.
Avaliações dos hóspedes relacionadas
10
Brett
15 de jun. de 2023
·
Hospedou-se por 1 noite
Great place to stay and close to everything. Will be the place we stay when we go out in Rochester.
Great place to stay and close to everything. Will be the place we stay when we go out in Rochester.
10
Jeanine
24 de mar. de 2025
·
Hospedou-se por 1 noite
Very nice hotel in a great location. Convenient to dining, shopping, and thruway.
Very nice hotel in a great location. Convenient to dining, shopping, and thruway.
10
Babuji
7 de jul. de 2023
·
Hospedou-se por 1 noite
Easy access from highway
Easy access from highway
10
Wascar
21 de ago. de 2025
·
Hospedou-se por 2 noites
The property is in a central location of the area numerous shopping and dining areas
The property is in a central location of the area numerous shopping and dining areas
10
Franklin
1 de jun. de 2025
·
Hospedou-se por 2 noites
Great hotel and location.
Great hotel and location.
8
Michelle
27 de abr. de 2025
·
Hospedou-se por 1 noite
Close to airport food options big rooms clean
Close to airport food options big rooms clean
10
Francia
20 de dez. de 2023
·
Hospedou-se por 2 noites
This is my favorite hotel in the Henrietta area. It is the best hotel I've stayed at when at RIT. The hotel itself is very nice. Rooms as comfortable. The breakfast is great. Close to RIT and shopping. Lots of dining options. Never a problem.
This is my favorite hotel in the Henrietta area. It is the best hotel I've stayed at when at RIT. The hotel itself is very nice. Rooms as comfortable. The breakfast is great. Close to RIT and shopping. Lots of dining options. Never a problem.
10
julie
24 de set. de 2024
·
Hospedou-se por 2 noites
Great location, shopping and restaurants near by. Reasonably close to RIT
Great location, shopping and restaurants near by. Reasonably close to RIT
10
Suzanne
13 de jul. de 2025
·
Hospedou-se por 1 noite
Beautiful lobby. Clean, and perfect location for downtown Rochester.
Beautiful lobby. Clean, and perfect location for downtown Rochester.
8
Glenny
12 de jun. de 2024
·
Hospedou-se por 1 noite
Hotel was clean and quiet. Convenient for a quick work trip, however, location is near highways and busy streets. Also I was placed in a room with an adjacent room. I was able to lock the door and put the latch I just felt a little anxious being that I’m a woman traveling alone. Other than that hotel was nice and quiet
Hotel was clean and quiet. Convenient for a quick work trip, however, location is near highways and busy streets. Also I was placed in a room with an adjacent room. I was able to lock the door and put the latch I just felt a little anxious being that I’m a woman traveling alone. Other than that hotel was nice and quiet
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A experiência gastronômica é irregular: vários hóspedes acharam o buffet de café da manhã e o serviço de bar lentos ou decepcionantes, e a disponibilidade do serviço de quarto pouco clara, enquanto outros apreciaram o restaurante no local e os cookies quentes. Café gratuito no lobby não é fornecido.
Avaliações dos hóspedes relacionadas
8
Mark
4 de out. de 2024
·
Hospedou-se por 4 noites
The room and service were excellent. My one complaint was the breakfast buffet. The “hot” food was cold. Otherwise everything was great. I may come back next time I visit, but I will avoid the breakfast buffet.
The room and service were excellent. My one complaint was the breakfast buffet. The “hot” food was cold. Otherwise everything was great. I may come back next time I visit, but I will avoid the breakfast buffet.
4
Sara ramos
20 de nov. de 2024
·
Hospedou-se por 2 noites
- room was old and not clean. Outlets didn't work. Stayed at the property bc it had a restaurant that was not serving food when I checked in bc they were focused on a catering event. Won't stay again.
- room was old and not clean. Outlets didn't work. Stayed at the property bc it had a restaurant that was not serving food when I checked in bc they were focused on a catering event. Won't stay again.
10
Timothy
29 de ago. de 2023
·
Hospedou-se por 4 noites
My son goes to RIT which is less than 10 minutes away and we have stayed here 3 or 4 times. Rooms are comfortable and the pool and gym are very good. But my favorite part is the food here. The breakfast is excellent whether its the buffet or omelettes etc. The restaurant and bar is in the center of the place next to the pool and under a large atrium full of trees. Excellent salmon, wine and salads. always a highlight. My wife did complain that the bathroom didn't have a vent and she takes a very longggggg shower. Breakfast was a long wait as they were understaffed. Oh don't forget to ask for the chocolate chip cookies.!!
My son goes to RIT which is less than 10 minutes away and we have stayed here 3 or 4 times. Rooms are comfortable and the pool and gym are very good. But my favorite part is the food here. The breakfast is excellent whether its the buffet or omelettes etc. The restaurant and bar is in the center of the place next to the pool and under a large atrium full of trees. Excellent salmon, wine and salads. always a highlight. My wife did complain that the bathroom didn't have a vent and she takes a very longggggg shower. Breakfast was a long wait as they were understaffed. Oh don't forget to ask for the chocolate chip cookies.!!
8
francis
26 de dez. de 2024
·
Hospedou-se por 2 noites
No coffee available in lobby in the mornings.
No coffee available in lobby in the mornings.
6
greg
12 de mai. de 2024
·
Hospedou-se por 2 noites
Over priced! 1. $15 breakfast was terrible. Hot food wasnt even hot..french toast stick? For $15 make me actual french toast. No orange juice. Coffee was burnt. Ive had free breakfast that has put this to shame. 2. This is a 40 yr old biluilding that look great inside. But the walls are so thin we had to lisyen to our neighbors tv until they went to sleep. 2nd night when our other neighbors came at 3am from the bar we were woken by their drunken banter. 3. The tube in our room was sloped so steep it was actually uncomfortable to stand in. Come on Hilton, if you want to consider yourself top of the food chain you need to step up your game.
Over priced! 1. $15 breakfast was terrible. Hot food wasnt even hot..french toast stick? For $15 make me actual french toast. No orange juice. Coffee was burnt. Ive had free breakfast that has put this to shame. 2. This is a 40 yr old biluilding that look great inside. But the walls are so thin we had to lisyen to our neighbors tv until they went to sleep. 2nd night when our other neighbors came at 3am from the bar we were woken by their drunken banter. 3. The tube in our room was sloped so steep it was actually uncomfortable to stand in. Come on Hilton, if you want to consider yourself top of the food chain you need to step up your game.
4
Amy
19 de abr. de 2025
·
Hospedou-se por 1 noite
We chose to do a staycation with a few other families because of amenities the hotel offered. The pool was freezing!! The room had a QR code to scan for food and other services. The site said room service was available, I tried the extension provided multiple times no answer. When I spoke to guest services she advised “they got a late start today”and that’s separate from the hotel and not her area. I went to the restaurant to place an order and was advised they no longer do room service but the website and staff all had different answers. At that point I was very annoyed with 2 young children that did not want to sit and eat in a restaurant. Our room was ok, but the king bed seemed much smaller and would consider it more of a queen size.
We chose to do a staycation with a few other families because of amenities the hotel offered. The pool was freezing!! The room had a QR code to scan for food and other services. The site said room service was available, I tried the extension provided multiple times no answer. When I spoke to guest services she advised “they got a late start today”and that’s separate from the hotel and not her area. I went to the restaurant to place an order and was advised they no longer do room service but the website and staff all had different answers. At that point I was very annoyed with 2 young children that did not want to sit and eat in a restaurant. Our room was ok, but the king bed seemed much smaller and would consider it more of a queen size.
8
Kerra
22 de set. de 2024
·
Hospedou-se por 3 noites
The room and hotel was very clean. What was lacking was complimentary coffee & water in the lobby.
The room and hotel was very clean. What was lacking was complimentary coffee & water in the lobby.
8
Deborah
16 de ago. de 2025
·
Hospedou-se por 3 noites
Breakfast hours were not as described
Breakfast hours were not as described
6
Courtney Lawson
26 de set. de 2024
·
Hospedou-se por 2 noites
Check in was wonderful! The lady was very helpful and just a delight! Went down to the bar for a drink. Sat at a table waited for order to be taken, waited even longer to get our drinks. No follow up to see how we were doing. Had to go back up to bar to place another drink order. Long wait again for the to be brought over. Next night went down to order dinner to take back to the room. Gave me a menu and pointed out at least 5 things that they did not have. I ordered salmon and a Ceasar salad. The bill was incorrect the salmon was not added. Waited over 30 minutes while others were served. My order got lost?? or they just did not bring it out?? not sure what was whispered between the bar tender and the cook. while sitting there the 2 gentlemen sitting next to me received their meals. I asked what they ordered as I did not see it on the menu. I would have preferred the fish dinner. The menu I received as I was not a full menu. The Lady Bartender had no sense of urgency to wait on the guests and kept blaming everything on a new system.
Check in was wonderful! The lady was very helpful and just a delight! Went down to the bar for a drink. Sat at a table waited for order to be taken, waited even longer to get our drinks. No follow up to see how we were doing. Had to go back up to bar to place another drink order. Long wait again for the to be brought over. Next night went down to order dinner to take back to the room. Gave me a menu and pointed out at least 5 things that they did not have. I ordered salmon and a Ceasar salad. The bill was incorrect the salmon was not added. Waited over 30 minutes while others were served. My order got lost?? or they just did not bring it out?? not sure what was whispered between the bar tender and the cook. while sitting there the 2 gentlemen sitting next to me received their meals. I asked what they ordered as I did not see it on the menu. I would have preferred the fish dinner. The menu I received as I was not a full menu. The Lady Bartender had no sense of urgency to wait on the guests and kept blaming everything on a new system.
6
Lisa
29 de abr. de 2024
·
Hospedou-se por 2 noites
Very noisy. They rent out the pool on weekends for birthday parties So using the pool is almost impossible. Kids running around all over the place while the parents sit at the bar. Also seems like the elevators -only 2 next to each other -seem to be the entertainment for the teenagers. Wait time is 10-15 min. while they fool around riding up and down. Breakfast at the Bistro is $16 for cold horrible food and they ran out of coffee by 9:45 am. I usually don’t write reviews but unfortunately this hotel has gotten out of control. We always stay here when in the area for business & to see relatives. Idk if I’d do it again.
Very noisy. They rent out the pool on weekends for birthday parties So using the pool is almost impossible. Kids running around all over the place while the parents sit at the bar. Also seems like the elevators -only 2 next to each other -seem to be the entertainment for the teenagers. Wait time is 10-15 min. while they fool around riding up and down. Breakfast at the Bistro is $16 for cold horrible food and they ran out of coffee by 9:45 am. I usually don’t write reviews but unfortunately this hotel has gotten out of control. We always stay here when in the area for business & to see relatives. Idk if I’d do it again.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Sonya
8 de set. de 2026
·
Hospedou-se por 3 noites
Highly recommend this Hotel!!
Highly recommend this Hotel!!
6
Priscilla
7 de set. de 2026
·
Hospedou-se por 1 noite
Staff were kind and helpful.
Staff were kind and helpful.
4
Anosh
7 de set. de 2026
·
Hospedou-se por 2 noites
We booked this property over other properties even though this property was more expensive than other properties in the vicinity and also did not include Breakfast. In the pictures it looked all grand and nice, but when we got there, it was not worth what we paid for. First we were given a room with a tub, even though in our booking we had booked a room with a shower. When I went and asked at the reception, they were able to switch us with a room with a shower. Just FYI, the room with a tub was disgusting, the tub was not clean at all and was not up to the mark at all; also the room had a peculiar smell to it, which was not good too!!! Also while booking this place, we had instructed that we wanted joining rooms with our friends, however when we got there, we were told that the hotel was fully booked and they cannot accommodate that. I do not think the Hotel was fully book, looking at the number of cars parted you could gage how busy / full the hotel is, I would say, it was not even 50 % full and we were not given a joining room, I guess we did not directly book it with the hotel website that is why??? Would I stay here again, absolutely not. Would I recommend this to other? Not really. Also the parking lot had a lot of pot holes which should have been taken care of. Few months back when we stayed at Hampton Inn, they even had free coffee near the reception area, here nothing like that.
We booked this property over other properties even though this property was more expensive than other properties in the vicinity and also did not include Breakfast. In the pictures it looked all grand and nice, but when we got there, it was not worth what we paid for. First we were given a room with a tub, even though in our booking we had booked a room with a shower. When I went and asked at the reception, they were able to switch us with a room with a shower. Just FYI, the room with a tub was disgusting, the tub was not clean at all and was not up to the mark at all; also the room had a peculiar smell to it, which was not good too!!! Also while booking this place, we had instructed that we wanted joining rooms with our friends, however when we got there, we were told that the hotel was fully booked and they cannot accommodate that. I do not think the Hotel was fully book, looking at the number of cars parted you could gage how busy / full the hotel is, I would say, it was not even 50 % full and we were not given a joining room, I guess we did not directly book it with the hotel website that is why??? Would I stay here again, absolutely not. Would I recommend this to other? Not really. Also the parking lot had a lot of pot holes which should have been taken care of. Few months back when we stayed at Hampton Inn, they even had free coffee near the reception area, here nothing like that.
8
Nichole
7 de set. de 2026
·
Hospedou-se por 1 noite
Dinner was great. Staff, bartender was very sweet. Room was clean. Bed was comfy. Pool was closed for maintenance. Only issue was breakfast was buffet limited for the price. We went elsewhere for breakfast.
Dinner was great. Staff, bartender was very sweet. Room was clean. Bed was comfy. Pool was closed for maintenance. Only issue was breakfast was buffet limited for the price. We went elsewhere for breakfast.
10
bibi
6 de set. de 2026
·
Hospedou-se por 2 noites
I enjoy my stay. The room was clean.
I enjoy my stay. The room was clean.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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Preços para próximas datas
novembro 2026
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dezembro 2026
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Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-31: 212.8800980506897USD
- 2026-11-01: 142.30309147987364USD
- 2026-11-02: 141.1137USD
- 2026-11-03: 129.95085607833863USD
- 2026-11-04: 132.61462509422302USD
- 2026-11-05: 214.64601530532838USD
- 2026-11-06: 853.1010638214111USD
- 2026-11-07: 880.2000395385742USD
- 2026-11-08: 118.36889390525818USD
- 2026-11-09: 118.7147USD
- 2026-11-10: 120.17160395088196USD
- 2026-11-11: 160.13201841049195USD
- 2026-11-12: 811.080039453125USD
- 2026-11-13: 142.38185505332947USD
- 2026-11-14: 142.38185505332947USD
- 2026-11-15: 115.21416414222718USD
- 2026-11-16: 118.0000004623413USD
- 2026-11-17: 117.89356112251282USD
- 2026-11-18: 124.59206211776734USD
- 2026-11-19: 175.5006389213562USD
- 2026-11-20: 174.17433827056885USD
- 2026-11-21: 170.1418449607849USD
- 2026-11-22: 112.53476716194153USD
- 2026-11-23: 116.55386263237USD
- 2026-11-24: 118.0000004623413USD
- 2026-11-25: 118.0000004623413USD
- 2026-11-26: 115.21416414222718USD
- 2026-11-27: 123.25236362762452USD
- 2026-11-28: 124.59206211776734USD
- 2026-11-29: 112.53476716194153USD
- 2026-11-30: 118.0000004623413USD
- 2026-12-01: 118.0000004623413USD
- 2026-12-02: 121.81160885810851USD
- 2026-12-03: 1126.9999977539062USD
- 2026-12-04: 1400.7600999938966USD
- 2026-12-05: 1400.7600999938966USD
- 2026-12-06: 111.70440018081665USD
- 2026-12-07: 118.0000004623413USD
- 2026-12-08: 120.9546USD
- 2026-12-09: 119.99999540138245USD
- 2026-12-10: 155.52000019226074USD
- 2026-12-11: 155.26062212371826USD
- 2026-12-12: 151.89120223846436USD
- 2026-12-13: 115.21416414222718USD
- 2026-12-14: 116.55386263237USD
- 2026-12-15: 119.17800206985474USD
- 2026-12-16: 119.30759711418152USD
- 2026-12-17: 118.0000004623413USD
- 2026-12-18: 113.87446565208435USD
- 2026-12-19: 114.999995236969USD
- 2026-12-20: 115.21416414222718USD
- 2026-12-21: 120.99999714317322USD
- 2026-12-22: 118.7147USD
- 2026-12-23: 118.0000004623413USD
- 2026-12-24: 120.99999714317322USD
- 2026-12-25: 114.999995236969USD
- 2026-12-26: 114.999995236969USD
- 2026-12-27: 111.19506867179871USD
- 2026-12-28: 120.57295810279847USD
- 2026-12-29: 120.99999714317322USD
- 2026-12-30: 119.99999540138245USD
- 2026-12-31: 124.31445USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Idade mínima para check-in durante o Spring Break: 21 anos
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça e kit de primeiros socorros
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- A sauna abre das 9h às 20h, diariamente, e há uma sobretaxa para uso. O acesso é limitado a um hóspede por vez.
- Esta propriedade se garante o direito de recusar reservas para eventos ou festas de grupos, inclusive festas como despedidas de solteiro e de solteira.
- Acesso à piscina permitido entre 7h e 22h.
- Crianças de até 18 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- É recomendada a utilização de um carro para o transporte de/para a propriedade.
- Pagamento sem dinheiro em espécie disponível para todas as transações e acesso aos quartos por meio de dispositivo móvel.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de café da manhã com buffet: USD 15.50 para adultos e USD 8.95 para crianças
- Taxa para cama dobrável: USD 15.0 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Piscina
Serviço de lavanderia
Elevador
Cofre
Salas de reuniões
Jardim
Geral
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Shared Microwave
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Atividades
Piscina
Jardim
Espaço para exercício físico
Fitness Center (24-hour)
Pool Sun Loungers
Television in Common Areas
Terraço
Serviços
Elevador
Cofre
Salas de reuniões
Serviço de lavanderia
Ballroom
Armazenamento de bagagem
Check-in/check-out expresso
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Space
Fireplace in Lobby
Grocery Shopping Service (free)
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Wedding Services
Well-Lit Path to Entrance
Estacionamento
Area Shuttle (free)
Parking (Self) (free)
Shopping Center Shuttle (free)
Parking (RV/Bus/Truck)
Internet
Wi-fi grátis