Hyatt Regency Rochester
217 USD
/natt
Gj.snitt. for oktober
Priser for Hyatt Regency Rochester
Velg datoer for å se priser og tilgjengelighet
217 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Hyatt Regency Rochester er prisen per natt i gjennomsnitt 125 USD i den billigste måneden (januar) og 217 USD i den dyreste måneden (oktober), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 125 USD |
| februar | 132 USD |
| mars | 162 USD |
| april | 150 USD |
| mai | 208 USD |
| juni | 198 USD |
| juli | 143 USD |
| august | 156 USD |
| september | 184 USD |
| oktober | 217 USD |
| november | 152 USD |
| desember | 154 USD |
J
F
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A
M
J
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okt · 217 USD
O
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Dyreste: oktober (ca. 217 USD)
Billigste: januar (ca. 125 USD)
Om denne eiendommen
Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter
Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng og et treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet kablet internettilgang (inkludert), et døgnåpent forretningssenter og hurtiginnsjekking. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Smak på amerikanske retter på The Street Craft Kitchen, en av dette hotellets 2 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Du kan også få noe lett å bite i på kafeen. Rund av dagen med noe å drikke i baren/loungen. Komplett frokost serveres fra kl. 07.00 til kl. 10.00 på hverdagene og fra kl. 07.00 til kl. 11.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 336 gjesterommene, som har kjøleskap og Flatskjerm-TV. Sengen har overmadrass og dundyner. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med dusj, designertoalettartikler og hårføner.
Beliggenhet
Dersom du velger Hyatt Regency Rochester i Rochester, bor du like ved Rochester Riverside konferansesenter og mindre enn 10 minutter fra Blue Cross Arena til fots. Dette hotellet ligger 0,4 mi (0,6 km) unna Eastman musikkskole og 0,5 mi (0,8 km) unna Strong.
Hva finnes i nærheten
Rochester Riverside konferansesenter(0.1 miles)
Genesee River(0.2 miles)
The Penthouse at One East Avenue(0.2 miles)
The Montage Music Hall(0.4 miles)
Blue Cross Arena(0.4 miles)
Geva teatersenter(0.4 miles)
Eastman musikkskole(0.4 miles)
Manhattan Square Park and Ice Rink(0.4 miles)
Rochester Contemporary Art Center(0.4 miles)
Eastman Theatre(0.5 miles)
Water Street Music Hall(0.5 miles)
Genesee River's High Falls(0.5 miles)
Strong(0.5 miles)
The Strong National Museum of Play(0.6 miles)
The Bug Jar(0.8 miles)
Den foretrukne flyplassen for Hyatt Regency Rochester er Rochester, New York (ROC-Greater Rochester internasjonale flyplass)(7 miles)
Parkering
Restaurant
Forretningssenter
Romservice
Betjent parkering
Renseri
Beliggenhet
125 East Main Street, Rochester Central Business District, Rochester, New York, USA
Rochester Riverside konferansesenter (0.1 miles)
Genesee River (0.2 miles)
The Penthouse at One East Avenue (0.2 miles)
The Montage Music Hall (0.4 miles)
Blue Cross Arena (0.4 miles)
Geva teatersenter (0.4 miles)
Romalternativer
2
Rom, 1 kingsize-seng, tilgjengelighetstilpasset (Roll-In Shower)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
1
Suite – deluxe, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng, elveutsikt (High Floor)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng (High Floor)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng, elveutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 2 queensize-senger, elveutsikt
Romdetaljer
2 Store Dobbeltsenger
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 2 queensize-senger
Romdetaljer
2 Store Dobbeltsenger
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 2 queensize-senger (High Floor)
Romdetaljer
2 Store Dobbeltsenger
Sover 4
350 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
3
Suite, 1 kingsize-seng (Skyline)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
700 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
1
Suite, 1 kingsize-seng (Conference)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av Hyatt Regency Rochester
7.2
God
basert på 1 001 verifiserte omtaler
Hvem bor her?
Business
40%
Par
20%
Familie
29%
Grupper
5%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Anmeldelser av Hyatt Regency Rochester fremhever en sentral beliggenhet og hyggelig personale og utsikt, men tilbakevendende problemer inkluderer manglende renhold, ødelagte dusjer, støyende klimaanlegg, og fasiliteter som basseng, boblebad, terrasse, heiser eller rullebånd som ofte er stengt eller upålitelige.
Les merVar dette til hjelp?
Hva gjestene synes
Anmeldelser av Hyatt Regency Rochester fremhever en sentral beliggenhet og hyggelig personale og utsikt, men tilbakevendende problemer inkluderer manglende renhold, ødelagte dusjer, støyende klimaanlegg, og fasiliteter som basseng, boblebad, terrasse, heiser eller rullebånd som ofte er stengt eller upålitelige.
Rommene er ofte støyende med tynne vegger og bråkete klimaanlegg, og flere gjester nevner dårlig belysning, utdaterte møbler og ukomfortable madrasser. Tilbakemeldingene om servicen er blandede: mange roser vennlig personale i resepsjonen og baren, men andre rapporterer om treg eller lite responsiv rengjøring, tidlige bank på døren før utsjekk, og kommunikasjonsproblemer angående inkludert frokost eller andre fasiliteter. Nærheten til arenaen og kongressenteret er praktisk, selv om noen fant få alternativer i nærheten og omgivelsene rolige eller utrygge om natten. Forvent en praktisk base med varierende vedlikehold – bedre for korte opphold enn reiser fokusert på fasiliteter.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Flere anmeldelser rapporterer om at bassenget ofte er stengt, kaldt eller skittent, og boblebadet/jacuzzi ute av drift. Noen heiser/rullebånd og fellesarealer var periodisk ute av drift. Parkering er tilgjengelig, og det finnes en bar/restaurant og treningsområde, men åpningstidene kan være begrenset.
Relaterte gjesteomtaler
6
Eric D
22. juli 2024
·
Overnattet 1 natt
The parking lot entrances/exits were closed at times. Ice machines were only working on one floor, when 3 were designated ice floors. Staff were not aware of their non functioning. Only 2 elevators were in service.
The parking lot entrances/exits were closed at times. Ice machines were only working on one floor, when 3 were designated ice floors. Staff were not aware of their non functioning. Only 2 elevators were in service.
4
Amber
6. juli 2025
·
Overnattet 1 natt
Pool was so cloudy you couldn’t even see the bottom in the shallow end. My girls wouldn’t even go in, and they’re 9 and 11 so if that doesn’t speak volumes when a child won’t even swim in it. Front desk staff wasn’t very friendly or welcoming. Rooms were dirty. The outdoor terrace which was one of the reasons I chose this hotel (plus pool and river view location) wasn’t even open. I paid extra for river view and it was definitely not what I would consider something to pay extra for.
Pool was so cloudy you couldn’t even see the bottom in the shallow end. My girls wouldn’t even go in, and they’re 9 and 11 so if that doesn’t speak volumes when a child won’t even swim in it. Front desk staff wasn’t very friendly or welcoming. Rooms were dirty. The outdoor terrace which was one of the reasons I chose this hotel (plus pool and river view location) wasn’t even open. I paid extra for river view and it was definitely not what I would consider something to pay extra for.
10
Peter James
2. des. 2024
·
Overnattet 1 natt
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
6
Michael
5. mars 2023
·
Overnattet 2 netter
Disappointed that main escalators were shut down entire 3 days. Elevators had several issues. Our Concession breakfast sandwiches were Luke warm and didn't taste or appear fresh.
Disappointed that main escalators were shut down entire 3 days. Elevators had several issues. Our Concession breakfast sandwiches were Luke warm and didn't taste or appear fresh.
10
Robin
3. apr. 2024
·
Overnattet 2 netter
Friendly, knowledgeable staff. Very clean facilities inside and out. Pool and weight room included. Only downside was limited food menu options on site.
Friendly, knowledgeable staff. Very clean facilities inside and out. Pool and weight room included. Only downside was limited food menu options on site.
6
Kerri
11. okt. 2023
·
Overnattet 1 natt
Pretty cool place. Escalator was broken. Area was a bit shady. Cool overall though I guess.
Pretty cool place. Escalator was broken. Area was a bit shady. Cool overall though I guess.
6
Eric
7. okt. 2025
·
Overnattet 2 netter
The hotel was just ok. We were looking forward to using the pool but turned out to be freezing and the hot tub doesn’t work as it’s boarded up. The pool area wasn’t very clean either. We asked for more soaps etc for the room and no one ever came with them. In general the stay was fine I suppose I just was hoping for more from a Hyatt.
The hotel was just ok. We were looking forward to using the pool but turned out to be freezing and the hot tub doesn’t work as it’s boarded up. The pool area wasn’t very clean either. We asked for more soaps etc for the room and no one ever came with them. In general the stay was fine I suppose I just was hoping for more from a Hyatt.
6
Iti
27. des. 2024
·
Overnattet 1 natt
Hotel rooms were clean and comfortable. I noticed the pool was not clean and not managed well. Breakfast was not included even though i filtered on breakfast included option. I felt the price is too high for the stay.
Hotel rooms were clean and comfortable. I noticed the pool was not clean and not managed well. Breakfast was not included even though i filtered on breakfast included option. I felt the price is too high for the stay.
4
Gregory
2. feb. 2025
·
Overnattet 2 netter
I’ve came to this hotel 3 years in a row…. Every year it got worse. Always a parking garage elevator broke, escalators not working from lobby to ballroom, only 2 of 3 elevators inside hotel work. If it wasn’t for the front desk people I would have left as soon as I got there.
I’ve came to this hotel 3 years in a row…. Every year it got worse. Always a parking garage elevator broke, escalators not working from lobby to ballroom, only 2 of 3 elevators inside hotel work. If it wasn’t for the front desk people I would have left as soon as I got there.
6
Gilles
8. sep. 2024
·
Overnattet 1 natt
The hot tub is permanently closed and should not advertise that their is o e as it’s false advertising and our show curtain had major holes which not the end of the world but definitely not the image that Hyatt wants to represent.
The hot tub is permanently closed and should not advertise that their is o e as it’s false advertising and our show curtain had major holes which not the end of the world but definitely not the image that Hyatt wants to represent.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene om renhold er varierende, med gjentatte rapporter om skitne rom og bad, flekkete sengetøy, lukt og dårlig vedlikeholdte tepper og bassengområder. Andre fant imidlertid rommene sine rene.
Relaterte gjesteomtaler
2
Mohammed Sohel
14. juli 2025
·
Overnattet 3 netter
Didn’t clean the room. Didn’t make the beds. Filthy elevators and charged for basic things. Will never go back again.
Didn’t clean the room. Didn’t make the beds. Filthy elevators and charged for basic things. Will never go back again.
4
Paul
17. okt. 2025
·
Overnattet 3 netter
It feels and looks like an un kept property. Carpeting in the hallways is dirty and needs replacement. It makes the hallways smell bad. The bed is ultra soft; awful to sleep. Although the room did not have carpeting, it smelled old and musty. Not with the money.
It feels and looks like an un kept property. Carpeting in the hallways is dirty and needs replacement. It makes the hallways smell bad. The bed is ultra soft; awful to sleep. Although the room did not have carpeting, it smelled old and musty. Not with the money.
6
Timothy
15. okt. 2025
·
Overnattet 2 netter
The rooms were far from clean and the beds were not conferrable and the pillows were flat. The towels were rough and scratchy not very soft at all. The room had a sticky feel far from clean for the price.
The rooms were far from clean and the beds were not conferrable and the pillows were flat. The towels were rough and scratchy not very soft at all. The room had a sticky feel far from clean for the price.
4
Sandra
15. mai 2024
·
Overnattet 1 natt
This property was disgusting. Bodily fluid stains on the couch, sticky spots on the nightstand, hair on the wall of the shower, mildew stains on the pillowcase, unidentifiable smears on the headboard and the wall behind the TV. The bed was uncomfortable, there were no curtains, only damaged and inefficient blinds that did not block light whatsoever. Location was good, staff was friendly, and there was a parking garage, which are the only positives. We travel frequently, and this was the most filthy property we’ve stayed at.
This property was disgusting. Bodily fluid stains on the couch, sticky spots on the nightstand, hair on the wall of the shower, mildew stains on the pillowcase, unidentifiable smears on the headboard and the wall behind the TV. The bed was uncomfortable, there were no curtains, only damaged and inefficient blinds that did not block light whatsoever. Location was good, staff was friendly, and there was a parking garage, which are the only positives. We travel frequently, and this was the most filthy property we’ve stayed at.
2
Jazzmyn
19. mai 2025
·
Overnattet 3 netter
Staying at the hotel was despicable NOTHING WAS CLEAN the lobby bathrooms were soapless and dirty upon checking in..after going into our room provided to wind down after long travel and shower after uncomfortably due to the crack that was unsatisfying the shower had a large crack with a patch job on it that wore down that the crack reopened and flooded the wall behind the door and suite floor midway to the bed including the carpet outside of our suit only to call the front desk for help maintenance came to clean it up and to my surprise not with a mop of clean water but with a PILLOWCASE! never to show up again total health concern! we don't think we will be back at all because this is inappropriate paying over $1000 for a stay that was intended solely for engagement purposes is outrageous and unacceptable would you stay at a place with your family in these disappointing conditions, our complaint was brushed off we felt brushed off. Completely UNACCEPTABLE!
Staying at the hotel was despicable NOTHING WAS CLEAN the lobby bathrooms were soapless and dirty upon checking in..after going into our room provided to wind down after long travel and shower after uncomfortably due to the crack that was unsatisfying the shower had a large crack with a patch job on it that wore down that the crack reopened and flooded the wall behind the door and suite floor midway to the bed including the carpet outside of our suit only to call the front desk for help maintenance came to clean it up and to my surprise not with a mop of clean water but with a PILLOWCASE! never to show up again total health concern! we don't think we will be back at all because this is inappropriate paying over $1000 for a stay that was intended solely for engagement purposes is outrageous and unacceptable would you stay at a place with your family in these disappointing conditions, our complaint was brushed off we felt brushed off. Completely UNACCEPTABLE!
4
Vicky
31. des. 2024
·
Overnattet 1 natt
The room is not clean enough. The air smells not freshly. The shower room tiles are yellow and rusted . Also , the hair dryer and remote control are very dirty which have the stain . The cleanness should be improved.
The room is not clean enough. The air smells not freshly. The shower room tiles are yellow and rusted . Also , the hair dryer and remote control are very dirty which have the stain . The cleanness should be improved.
2
Nathaniel
27. feb. 2023
·
Overnattet 1 natt
It was filthy. Pool area had used band aids everywhere. No towels at the pool. One washcloth in the room. Called and they were came. Very disappointed. Never would stay again or recommend.
It was filthy. Pool area had used band aids everywhere. No towels at the pool. One washcloth in the room. Called and they were came. Very disappointed. Never would stay again or recommend.
2
Kegyn
13. juli 2025
·
Overnattet 1 natt
Bathroom is dirty. And our aheets were dirty
Bathroom is dirty. And our aheets were dirty
2
Asraph
4. aug. 2025
·
Overnattet 2 netter
It wasnt clean.
It wasnt clean.
6
Samantha
10. mai 2025
·
Overnattet 1 natt
The room cleanliness was not up to par especially the shower. The bed didn’t have a fitted sheet, just a flat sheet that didn’t fit well and kept coming off, kind of odd especially for the price per night
The room cleanliness was not up to par especially the shower. The bed didn’t have a fitted sheet, just a flat sheet that didn’t fit well and kept coming off, kind of odd especially for the price per night
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange gjester nevner støy fra tynne vegger og heisklokker, samt støyende klimaanlegg. Belysningen kan være svak, innredningen føles utdatert på steder, og noen senger er ukomfortable. Noen bemerker manglende mikrobølgeovn.
Relaterte gjesteomtaler
4
Holly
5. apr. 2025
·
The floors in our room were not swept or vacuumed before our stay. There was dirt on the floors that stuck to our bare feet. The room had a musty smell. The sink in the bathroom did not have cold water running from the sink, and if it did, it was a trinkle at best. The walls were very thin. We can hear clearly the kids next door and if I wanted to I could probably have a conversation with them at a normal level. The elevator dings were extremely loud. We weren’t even the room nearest to the elevators and it woke me up several times. I’m really not sure why they needed to be so loud, especially in the middle of the night. With how much we payed for this room and the Hyatt name being related to it, I was not very thrilled with the overall stay. I left tired and disappointed. Maybe validated parking should be included since nothing else is?
The floors in our room were not swept or vacuumed before our stay. There was dirt on the floors that stuck to our bare feet. The room had a musty smell. The sink in the bathroom did not have cold water running from the sink, and if it did, it was a trinkle at best. The walls were very thin. We can hear clearly the kids next door and if I wanted to I could probably have a conversation with them at a normal level. The elevator dings were extremely loud. We weren’t even the room nearest to the elevators and it woke me up several times. I’m really not sure why they needed to be so loud, especially in the middle of the night. With how much we payed for this room and the Hyatt name being related to it, I was not very thrilled with the overall stay. I left tired and disappointed. Maybe validated parking should be included since nothing else is?
6
Tracy
6. nov. 2024
·
Overnattet 3 netter
Be aware room is extremely loud. AC wall unit is so loud it will wake you when it comes on and when it turns off extremely loud even for a hotel- made getting any amount of sleep difficult, and the walls are thin you can hear everything in your room elevators and people on other floors very very loud rooms. Nothing awful and nothing great if I visit Rochester again I wouldn’t stay here again simply because there has to be something better for the $$ and the bar staff seemed less than happy to have anyone sit at the bar both evenings we stopped for a drink it was almost as if they were annoyed. Check in took forever due to a slow wifi, maybe it’s me but seems like for a Hyatt I had higher expectations of my stay experience.
Be aware room is extremely loud. AC wall unit is so loud it will wake you when it comes on and when it turns off extremely loud even for a hotel- made getting any amount of sleep difficult, and the walls are thin you can hear everything in your room elevators and people on other floors very very loud rooms. Nothing awful and nothing great if I visit Rochester again I wouldn’t stay here again simply because there has to be something better for the $$ and the bar staff seemed less than happy to have anyone sit at the bar both evenings we stopped for a drink it was almost as if they were annoyed. Check in took forever due to a slow wifi, maybe it’s me but seems like for a Hyatt I had higher expectations of my stay experience.
8
Felecia
31. juli 2025
·
Overnattet 1 natt
The mattress in the room was very worn out. So uncomfortable.
The mattress in the room was very worn out. So uncomfortable.
8
Eric
29. juli 2025
·
Overnattet 1 natt
Location Walls too thin. Very noisy
Location Walls too thin. Very noisy
6
Toi
21. juli 2025
·
I liked the view 21st floor. I didn't like that there was no microwave in the room.
I liked the view 21st floor. I didn't like that there was no microwave in the room.
6
Megha
13. nov. 2025
·
Overnattet 1 natt
The room was so dark even with all the lights on
The room was so dark even with all the lights on
6
Janna
24. mars 2024
·
Overnattet 1 natt
The room itself was nice and the beds were very comfortable. The walls were not well soundproofed and the room next to ours was so loud that my children could not sleep.
The room itself was nice and the beds were very comfortable. The walls were not well soundproofed and the room next to ours was so loud that my children could not sleep.
6
Agustín
15. mai 2024
·
Overnattet 2 netter
Aircode is very noisy
Aircode is very noisy
6
Mary Bean
21. juli 2025
·
Overnattet 4 netter
The view of the river was nice. There was no microwave in the room.
The view of the river was nice. There was no microwave in the room.
8
Kevin
26. juli 2025
·
Overnattet 1 natt
Only issue was the ac in the room had a loud rattle noise every time it kicked on that woke me up several times. Every thing else was great. Will definitely stay again.
Only issue was the ac in the room had a loud rattle noise every time it kicked on that woke me up several times. Every thing else was great. Will definitely stay again.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen er blandet: mange omtaler av vennlig og imøtekommende personale, men også rapporter om treg respons, uoppfylte ønsker, tidlige bank på døren fra rengjøringspersonale, og tidvis uhøflighet eller dårlig kommunikasjon.
Relaterte gjesteomtaler
2
Heather
19. juli 2025
·
Overnattet 2 netter
Housekeeping bangs on your door multiple times at 7am. They come to your door 40 minutes before checkout time & tell you it’s time to leave
Housekeeping bangs on your door multiple times at 7am. They come to your door 40 minutes before checkout time & tell you it’s time to leave
2
Talia
20. sep. 2025
·
Overnattet 3 netter
I booked the Hyatt for a business trip at the recommendation of a colleague as it is supposed to be a clean and business friendly hotel. I was very disappointed. Wi-Fi did not work, there were no instructions anywhere. There was no DO NOT DISTURB sign in the room, so service came in supposedly to clean, but cleaned all of the things that did not matter. The tv remote plus Personal items were missing from my room, they then put all of my dirty laundry on the bed. Bizarre. I appreciated the two extra water bottles. However, there was a 60th birthday party hosted and the music was blasting until well after 9:00 p.m. noise curfew . Then, early on a Saturday morning when I should be sleeping in, service banged on my door at 8:00 a.m. asking when I was checking out. Because there were no instructions left in the room, I asked him if the checkout was at 11:00 and instead of responding he just said "Okay" and walked away, which left me very confused in my blearily wakened state. On top of everything else, as I was trying to check out, two elevators were out of order, and I had to wait 27 minutes to finally squeeze in with my heavy baggage to get downstairs. Naturally, I was late for my next appt. I will not be going to a Hyatt ever again. Especially not when they charge $280 per night and then charge another $20 for lackluster breakfast AND charge for parking. This is simply disappointing and poor management. Hyatt won't get any of my money ever again, in Rochester or anywhere else.
I booked the Hyatt for a business trip at the recommendation of a colleague as it is supposed to be a clean and business friendly hotel. I was very disappointed. Wi-Fi did not work, there were no instructions anywhere. There was no DO NOT DISTURB sign in the room, so service came in supposedly to clean, but cleaned all of the things that did not matter. The tv remote plus Personal items were missing from my room, they then put all of my dirty laundry on the bed. Bizarre. I appreciated the two extra water bottles. However, there was a 60th birthday party hosted and the music was blasting until well after 9:00 p.m. noise curfew . Then, early on a Saturday morning when I should be sleeping in, service banged on my door at 8:00 a.m. asking when I was checking out. Because there were no instructions left in the room, I asked him if the checkout was at 11:00 and instead of responding he just said "Okay" and walked away, which left me very confused in my blearily wakened state. On top of everything else, as I was trying to check out, two elevators were out of order, and I had to wait 27 minutes to finally squeeze in with my heavy baggage to get downstairs. Naturally, I was late for my next appt. I will not be going to a Hyatt ever again. Especially not when they charge $280 per night and then charge another $20 for lackluster breakfast AND charge for parking. This is simply disappointing and poor management. Hyatt won't get any of my money ever again, in Rochester or anywhere else.
6
Sierra
16. feb. 2025
·
Overnattet 1 natt
Stayed for one night, got a knock at the door at 8:30am from housekeeping asking when we were leaving (which I thought was rude and too early) then again at 10:00am when checkout isn’t until 11:00am. After our stay, I realized my card had been charged 3 times for the deposit and it took calling 3 times to actually get ahold of the manager and get it resolved.
Stayed for one night, got a knock at the door at 8:30am from housekeeping asking when we were leaving (which I thought was rude and too early) then again at 10:00am when checkout isn’t until 11:00am. After our stay, I realized my card had been charged 3 times for the deposit and it took calling 3 times to actually get ahold of the manager and get it resolved.
10
James M
27. mai 2025
·
Overnattet 2 netter
They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
6
Katrina
5. juni 2025
·
Overnattet 1 natt
This property is conveniently located and has a spacious parking garage on site. When we arrived to check in, however, the front desk staff was not helpful. She was not able to check on availability, not able to offer information about rates, and not able to reserve us a room. Instead, we were told to "use an online reservation" app. (Luckily, I have Expedia.) While we waited for the reservation to go through, she resumed her scrolling on her phone. I'd also like to mention that though the room could accommodate four guests, it had 3 bath towels, 2 hand towels, and 1 washcloth. When we inquired about that, the front desk staff told us the management had out-sourced laundry services, and that is what we get. Though my previous stays here were pleasant, this time I was disappointed, especially since I was taking family on this trip.
This property is conveniently located and has a spacious parking garage on site. When we arrived to check in, however, the front desk staff was not helpful. She was not able to check on availability, not able to offer information about rates, and not able to reserve us a room. Instead, we were told to "use an online reservation" app. (Luckily, I have Expedia.) While we waited for the reservation to go through, she resumed her scrolling on her phone. I'd also like to mention that though the room could accommodate four guests, it had 3 bath towels, 2 hand towels, and 1 washcloth. When we inquired about that, the front desk staff told us the management had out-sourced laundry services, and that is what we get. Though my previous stays here were pleasant, this time I was disappointed, especially since I was taking family on this trip.
10
Roberta
10. mai 2024
·
Overnattet 1 natt
The manager, Daejah, was awesome!!! I was having troubles with shipping my car and she was most accommodating. She helped me out and eased my anxiety.
The manager, Daejah, was awesome!!! I was having troubles with shipping my car and she was most accommodating. She helped me out and eased my anxiety.
8
Melissa
10. aug. 2024
·
Overnattet 3 netter
Great stay at the Hyatt with two young kids. Staff were friendly and helpful. Rooms were clean. They do not provide turn down services on the weekend so we have to request new towels and toiletries. We called down to the front desk to request towels and none arrived. It was late at night so we did not bother to call again because we needed to go to bed. Approached front desk the next day and they were quick to fix their mistake and towels and toiletries were delivered promptly. Only 1 out of their 3 ice machines worked.
Great stay at the Hyatt with two young kids. Staff were friendly and helpful. Rooms were clean. They do not provide turn down services on the weekend so we have to request new towels and toiletries. We called down to the front desk to request towels and none arrived. It was late at night so we did not bother to call again because we needed to go to bed. Approached front desk the next day and they were quick to fix their mistake and towels and toiletries were delivered promptly. Only 1 out of their 3 ice machines worked.
6
Lisa
12. aug. 2025
·
Overnattet 1 natt
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
10
Kenneth
2. sep. 2025
·
Overnattet 1 natt
Staff was very attentive to my needs and expidited my requests.
Staff was very attentive to my needs and expidited my requests.
8
TRISH
22. juni 2024
·
Overnattet 1 natt
Hotel was decent. Bed and pillows were comfortable. It wasn't as clean as I would have loved but total transparency I am a hotel snob. The staff at the front desk were incredibly kind. Chris in events/catering/management was AWESOME and SO accommodating. He deserves a shout out for helping a guest and making their stay. I would come back based on Chris alone.
Hotel was decent. Bed and pillows were comfortable. It wasn't as clean as I would have loved but total transparency I am a hotel snob. The staff at the front desk were incredibly kind. Chris in events/catering/management was AWESOME and SO accommodating. He deserves a shout out for helping a guest and making their stay. I would come back based on Chris alone.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentral beliggenhet i sentrum, praktisk for Blue Cross Arena, kongressenteret og attraksjoner som Strong Museum. Noen gjester syntes området var rolig eller utrygt om natten med begrenset tilgang til restauranter i nærheten.
Relaterte gjesteomtaler
8
Sean
11. juni 2025
·
Overnattet 1 natt
Nice overall property. Rooms are very nice. Lobbyist ok. Area around hotel is ok but can be a little sketchy at night.
Nice overall property. Rooms are very nice. Lobbyist ok. Area around hotel is ok but can be a little sketchy at night.
8
Norman
21. juli 2025
·
Overnattet 1 natt
great spot to be located in.
great spot to be located in.
10
Caleb
20. juni 2024
·
Overnattet 1 natt
The hotel and its location were great.
The hotel and its location were great.
8
Peter James
2. des. 2024
·
Overnattet 2 netter
Perfect to get to the Blue Cross Centre.
Perfect to get to the Blue Cross Centre.
6
John
7. juli 2025
·
Overnattet 2 netter
Pros: nice view on high floor; firm bed Cons: centrally located in downtown Rochester where running into homeless transients and drug addicts is guaranteed day & night; limited dining options within hotel especially in the evening; vending machines? Serious? Hotel is old and it shows. Don't be fooled by the name and pictures. Conclusion: overall OK; unsafe area; there are better options close by. Will not stay here again.
Pros: nice view on high floor; firm bed Cons: centrally located in downtown Rochester where running into homeless transients and drug addicts is guaranteed day & night; limited dining options within hotel especially in the evening; vending machines? Serious? Hotel is old and it shows. Don't be fooled by the name and pictures. Conclusion: overall OK; unsafe area; there are better options close by. Will not stay here again.
8
Kimberly
17. nov. 2025
·
Overnattet 1 natt
Great locstion. Walking distance to Blue cross arena and Dinosaur BBQ. Big clean hotel easy to navigate hotel with parking garage attached.
Great locstion. Walking distance to Blue cross arena and Dinosaur BBQ. Big clean hotel easy to navigate hotel with parking garage attached.
8
Buena
5. aug. 2025
·
Overnattet 1 natt
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
10
Manuel
7. apr. 2025
·
Overnattet 2 netter
convenience of location
convenience of location
10
cathy
29. okt. 2024
·
Overnattet 1 natt
Clean room & very comfortable beds. A little noisy but I’m a light sleeper. Was in town for an event at the convention Ctr. Very convenient to have covered access to the convention directly from the hotel and convenient parking too.
Clean room & very comfortable beds. A little noisy but I’m a light sleeper. Was in town for an event at the convention Ctr. Very convenient to have covered access to the convention directly from the hotel and convenient parking too.
6
Co
26. juli 2025
·
Overnattet 2 netter
This property is located in downtown Rochester but is a ghost town on the weekend. Check in was quick,
This property is located in downtown Rochester but is a ghost town on the weekend. Check in was quick,
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Kvaliteten og tilgjengeligheten til maten er varierende: noen likte frokosten og barmåltidene, mens andre fant begrensede åpningstider og treg service, eller enkle/skuffende buffeter. Det er forvirring rundt inkludert frokost i flere anmeldelser.
Relaterte gjesteomtaler
10
Jenny
27. juni 2024
·
Overnattet 2 netter
Great hotel for staying in Rochester city centre. Delicious breakfast. Great bar
Great hotel for staying in Rochester city centre. Delicious breakfast. Great bar
6
Tara
21. aug. 2023
·
Overnattet 2 netter
Was quite disappointed with the pool (paint chips floating), the paper thin walls (could have a conversation with our next door neighbor) & the breakfast buffet & staff (buffet terrible, everything was cold, didn't get seated for 15 minutes & an hour to get food). Outdoor Terrace... Not a public space, this was part of why I booked here & it's only for private events. But the bed was comfortable, room clean & great bar staff.
Was quite disappointed with the pool (paint chips floating), the paper thin walls (could have a conversation with our next door neighbor) & the breakfast buffet & staff (buffet terrible, everything was cold, didn't get seated for 15 minutes & an hour to get food). Outdoor Terrace... Not a public space, this was part of why I booked here & it's only for private events. But the bed was comfortable, room clean & great bar staff.
4
Concetta
30. nov. 2024
·
Overnattet 3 netter
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
10
James M
4. mai 2024
·
Overnattet 4 netter
The restaurant/bar was top notch .. very friendly and fun staff and everyone was enjoying both nights I had dinner. Thank You
The restaurant/bar was top notch .. very friendly and fun staff and everyone was enjoying both nights I had dinner. Thank You
6
Carey
14. juli 2025
·
Overnattet 3 netter
Hi Hyatt, All the staff we interacted with were very professional, helpful, and kind. We loved breakfast at Astor on Main . The coffee shop in the lobby was disappointing because it advertised bagels but didn't have these and weren't open on Sunday. We wish that overall the hotel could have been cleaner.
Hi Hyatt, All the staff we interacted with were very professional, helpful, and kind. We loved breakfast at Astor on Main . The coffee shop in the lobby was disappointing because it advertised bagels but didn't have these and weren't open on Sunday. We wish that overall the hotel could have been cleaner.
4
John
6. juli 2025
·
Overnattet 1 natt
The staff is fine. However the resturant which was used for breakfast was disgustingly dirty and ill kept. Especially the carpeted floor. The resurant on the lobby level was fine as well. It is just the breakfast area.
The staff is fine. However the resturant which was used for breakfast was disgustingly dirty and ill kept. Especially the carpeted floor. The resurant on the lobby level was fine as well. It is just the breakfast area.
8
Buena
5. aug. 2025
·
Overnattet 1 natt
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
10
Nancy
17. juni 2024
·
Overnattet 1 natt
Couple trip for medical appointment. Room was very clean, bed was comfortable and bathroom shower was great. The dinner we had down by the bar was excellent along with the drinks and server! Everyone was very friendly.
Couple trip for medical appointment. Room was very clean, bed was comfortable and bathroom shower was great. The dinner we had down by the bar was excellent along with the drinks and server! Everyone was very friendly.
6
Lisa
12. aug. 2025
·
Overnattet 1 natt
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
6
Stefanie
15. mars 2024
·
Overnattet 2 netter
The property was fine but restaurant options were limited and unclear.
The property was fine but restaurant options were limited and unclear.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
6
Randy
for 3 uker siden
·
Overnattet 3 netter
No comment ……………,………………….
No comment ……………,………………….
2
Peter
14. sep. 2026
·
Overnattet 2 netter
I'll never stay at this hotel in the future. This is not what I expect from a Hyatt. Absolutely no amenities. Housekeeping only by request, you're told to make the request before 11 am and I did. The result was no housekeeping. My room was never serviced.
I'll never stay at this hotel in the future. This is not what I expect from a Hyatt. Absolutely no amenities. Housekeeping only by request, you're told to make the request before 11 am and I did. The result was no housekeeping. My room was never serviced.
4
Erin
11. sep. 2026
·
Overnattet 2 netter
The hotel was a good size. However, it was incredibly dirty. There were no amenities (food) available until after 5:00pm, with the exception of the breakfast buffet. When we one to flower level floor to eat, we saw two mice run out by the food. Unfortunately, we will never go back.
The hotel was a good size. However, it was incredibly dirty. There were no amenities (food) available until after 5:00pm, with the exception of the breakfast buffet. When we one to flower level floor to eat, we saw two mice run out by the food. Unfortunately, we will never go back.
8
Jonathan
8. sep. 2026
·
Overnattet 2 netter
This hotel is very clean and staff are very nice. My one complaint is the noise from room to room. The past 2 times I have stayed here, I could hear the people in the room next to me very clearly. Sound travels right through the adjoining doors. It would be helpful to have some sound proofing in between those doors. Other than that, it is a nice stay!
This hotel is very clean and staff are very nice. My one complaint is the noise from room to room. The past 2 times I have stayed here, I could hear the people in the room next to me very clearly. Sound travels right through the adjoining doors. It would be helpful to have some sound proofing in between those doors. Other than that, it is a nice stay!
6
Michael
5. sep. 2026
·
Overnattet 5 netter
Starting to go down hill
Starting to go down hill
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-24: 317.7645245457458USD
- 2026-10-25: 105.8714875571823USD
- 2026-10-26: 112.85289280792236USD
- 2026-10-27: 196.6045758705139USD
- 2026-10-28: 163.09521624824524USD
- 2026-10-29: 154.90256491950987USD
- 2026-10-30: 154.70559USD
- 2026-10-31: 178.21693719886778USD
- 2026-11-01: 115.55801788684845USD
- 2026-11-02: 127.13188953712462USD
- 2026-11-03: 117.06835280376433USD
- 2026-11-04: 132.07711466789246USD
- 2026-11-05: 175.52689100761413USD
- 2026-11-06: 219.32412323661802USD
- 2026-11-07: 203.1185869212341USD
- 2026-11-08: 105.07134857780456USD
- 2026-11-09: 120.07010346599579USD
- 2026-11-10: 217.49722576126098USD
- 2026-11-11: 261.8132127804565USD
- 2026-11-12: 158.06875499999998USD
- 2026-11-13: 128.07477760059356USD
- 2026-11-14: 128.07477760059356USD
- 2026-11-15: 113.06601573646545USD
- 2026-11-16: 113.06601573646545USD
- 2026-11-17: 126.47984524864196USD
- 2026-11-18: 113.06601573646545USD
- 2026-11-19: 128.07477760059356USD
- 2026-11-20: 180.09515249954222USD
- 2026-11-21: 307.1793335650635USD
- 2026-11-22: 118.53138979167937USD
- 2026-11-23: 107.62127999999998USD
- 2026-11-24: 108.742335USD
- 2026-11-25: 118.4695689181137USD
- 2026-11-26: 116.58971999999999USD
- 2026-11-27: 116.58971999999999USD
- 2026-11-28: 116.58971999999999USD
- 2026-11-29: 116.58971999999999USD
- 2026-11-30: 116.58971999999999USD
- 2026-12-01: 118.4695689181137USD
- 2026-12-02: 149.34626423080442USD
- 2026-12-03: 1507.8804195428465USD
- 2026-12-04: 1507.8804195428465USD
- 2026-12-05: 1507.8804195428465USD
- 2026-12-06: 117.59911596508026USD
- 2026-12-07: 113.80950838966369USD
- 2026-12-08: 118.53138979167937USD
- 2026-12-09: 118.4695689181137USD
- 2026-12-10: 118.49118227554321USD
- 2026-12-11: 125.92901681762694USD
- 2026-12-12: 149.34626423080442USD
- 2026-12-13: 117.5385865901184USD
- 2026-12-14: 115.76121081619262USD
- 2026-12-15: 118.4695689181137USD
- 2026-12-16: 116.67572012226104USD
- 2026-12-17: 124.0765801712036USD
- 2026-12-18: 134.11232830215454USD
- 2026-12-19: 149.34626423080442USD
- 2026-12-20: 114.79542644966125USD
- 2026-12-21: 113.81205717498779USD
- 2026-12-22: 115.46866499999999USD
- 2026-12-23: 119.07472582019805USD
- 2026-12-24: 107.62127999999998USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Det er Hyatts praksis å gå inn på alle bebodde gjesterom minimum én gang hvert døgn, selv om gjesten har bedt om å ikke bli forstyrret. Passende tiltak har blitt tatt for å gi den registrerte gjesten beskjed før noen går inn på gjesterommet.
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 21.00.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Dette overnattingsstedet tillater bare kjæledyr på bestemte rom (gebyrer gjelder, og disse finner du i delen om gebyrer). Gjestene kan be om å få en av disse rommene ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
- Pris for komplett frokost: ca. USD 10–22 for voksne og USD 9–15 for barn
- Pris for selvbetjent parkering under tak: 16 USD per dag (ubegrenset antall inn- og utkjøringer)
- Kjæledyravgift: USD 60 per kjæledyr, per opphold
- Det kreves ikke betaling for servicedyr
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Safe på rommet er tilgjengelig mot et gebyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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