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Inn on Broadway

US$ 164

/noite

Média para setembro

Inn on Broadway - Image 1

Inn on Broadway - Quarto

Inn on Broadway - Quarto

Inn on Broadway - Restaurante

Inn on Broadway - Casa de banho

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US$ 164

/noite

Média para setembro

Preços médios mensais

Em Inn on Broadway, o preço por noite é, em média, US$ 120 no mês mais barato (janeiro) e US$ 205 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em Inn on Broadway por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 120
fevereiro	US$ 133
março	US$ 124
abril	US$ 122
maio	US$ 155
junho	US$ 196
julho	US$ 205
agosto	US$ 201
setembro	US$ 164
outubro	US$ 158
novembro	US$ 139
dezembro	US$ 140

Mais caro: julho (aprox. US$ 205)

Mais barato: janeiro (aprox. US$ 120)

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.

Estacionamento
Restaurante
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Limpeza a seco

Localização

26 Broadway, Rochester Central Business District, Rochester, Nova Iorque, Estados Unidos

Rochester Contemporary Art Center (0.1 milhas)

Eastman Theatre (0.1 milhas)

Eastman School of Music (0.2 milhas)

The Montage Music Hall (0.2 milhas)

Manhattan Square Park and Ice Rink (0.2 milhas)

Martin Luther King Jr Memorial Park at Manhattan Square (0.2 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.6

Fabuloso

Com base em 992 avaliações verificadas

Quem se hospeda aqui?

Negócios

22%

Casal

52%

Família

14%

Grupos

5%

Individual

5%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Inn on Broadway, os viajantes elogiam o caráter histórico, a localização central e acessível a pé, o atendimento amigável e os quartos limpos e confortáveis, enquanto as desvantagens recorrentes incluem um café da manhã continental limitado, alguma manutenção desatualizada e problemas de ruído, pragas ocasionais e preocupações com estacionamento ou segurança no bairro.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Inn on Broadway, os viajantes elogiam o caráter histórico, a localização central e acessível a pé, o atendimento amigável e os quartos limpos e confortáveis, enquanto as desvantagens recorrentes incluem um café da manhã continental limitado, alguma manutenção desatualizada e problemas de ruído, pragas ocasionais e preocupações com estacionamento ou segurança no bairro.

Muitos hóspedes apreciaram o restaurante, o bar e o salão de jazz no local, embora outros tenham notado preços altos, serviço lento ou horários de fechamento antecipados. O layout e as comodidades dos quartos variam, com algumas suítes espaçosas com lareiras ou chuveiros com vários chuveiros, enquanto outros não tinham itens esperados como geladeiras ou tinham peculiaridades na TV, HVAC ou iluminação. Espere uma estadia encantadora e histórica com compensações em comparação com hotéis de rede modernos.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O restaurante, bar e salão de jazz no estilo speakeasy no local recebem elogios frequentes, e o estacionamento é geralmente conveniente ou gratuito. As desvantagens incluem a ausência de academia, desafios ocasionais com elevadores ou acesso e alguns relatos de arrombamentos de carros ou estacionamento mal iluminado.

Avaliações dos hóspedes relacionadas

6

Marc

31 de out. de 2025

·

A estadia foi de 2 noites

The room was not cleaned the second night. The gym was not available. I would not have stayed here had I know that.

The room was not cleaned the second night. The gym was not available. I would not have stayed here had I know that.

4

Kelly

14 de jul. de 2025

·

A estadia foi de 1 noite

Misrepresentation of condition of property. Looks great in pictures but it’s very old and outdated—in a creepy way. The staff is very nice/tries hard but I can’t recommend this property. Location feels unsafe, rooms very dated, terrible breakfast, multiple cars got broken into overnight, shower was stopped up and didn’t drain. Very disappointing experience.

Misrepresentation of condition of property. Looks great in pictures but it’s very old and outdated—in a creepy way. The staff is very nice/tries hard but I can’t recommend this property. Location feels unsafe, rooms very dated, terrible breakfast, multiple cars got broken into overnight, shower was stopped up and didn’t drain. Very disappointing experience.

10

Valerie

13 de out. de 2025

·

A estadia foi de 1 noite

Always excellent staff. They have a great bar and vibe. Restaurant is incredible. I loved the beef tartare. Parking is easy and it is so well restored.

Always excellent staff. They have a great bar and vibe. Restaurant is incredible. I loved the beef tartare. Parking is easy and it is so well restored.

10

Mark

7 de dez. de 2025

·

A estadia foi de 3 noites

Parking was easy

Parking was easy

10

Paula

29 de nov. de 2025

·

A estadia foi de 1 noite

clean room, nice friendly staff. very firm memory foam bed. restaurant had epic food- top 50 in the world at one point. Mixologist is from Michelin Per Se in NYC so drinks were delicious. Didn't go to the jazz bar downstairs but will hopefully return and will do that. Complimentary bagels and coffee for breakfast.

clean room, nice friendly staff. very firm memory foam bed. restaurant had epic food- top 50 in the world at one point. Mixologist is from Michelin Per Se in NYC so drinks were delicious. Didn't go to the jazz bar downstairs but will hopefully return and will do that. Complimentary bagels and coffee for breakfast.

6

Mason

12 de jul. de 2025

·

A estadia foi de 6 noites

Everything was clean and the bed was comfortable enough. But things are quite outdated and I don’t mean decor. The historical building is pretty neat, but chipped paint and the musty elevator is a little off putting. To the new owner’s credit however, the light fixtures on my floor were replaced during my stay. So no doubt there will be more to come. My trip ended poorly when a vandal broke into 6 cars during my last night. My window was cracked but fortunately not completely broken as were others in the parking lot. Rochester is becoming increasingly more dangerous and I wish there had been some posted security - some parking lot floodlights at least. The Inn being the nicer hotel around, someone probably figured it’s guests would have valuable items.

Everything was clean and the bed was comfortable enough. But things are quite outdated and I don’t mean decor. The historical building is pretty neat, but chipped paint and the musty elevator is a little off putting. To the new owner’s credit however, the light fixtures on my floor were replaced during my stay. So no doubt there will be more to come. My trip ended poorly when a vandal broke into 6 cars during my last night. My window was cracked but fortunately not completely broken as were others in the parking lot. Rochester is becoming increasingly more dangerous and I wish there had been some posted security - some parking lot floodlights at least. The Inn being the nicer hotel around, someone probably figured it’s guests would have valuable items.

10

Jane

14 de mai. de 2024

·

A estadia foi de 1 noite

I loved the historic charm and decor of the property. Plenty of onsite free parking, bar and restaurant on site, and wonderful robe for after my shower. We did have to go to the bar to get ice and a drink as there are no ice or vending machines but it was not a problem. The bathroom had a slightly odd configuration with the sink and mirror in the corner and it was rather small but it worked. Would definitely recommend and this will be our spot for our annual trip to Rochester.

I loved the historic charm and decor of the property. Plenty of onsite free parking, bar and restaurant on site, and wonderful robe for after my shower. We did have to go to the bar to get ice and a drink as there are no ice or vending machines but it was not a problem. The bathroom had a slightly odd configuration with the sink and mirror in the corner and it was rather small but it worked. Would definitely recommend and this will be our spot for our annual trip to Rochester.

10

Gary

11 de out. de 2025

·

A estadia foi de 1 noite

Enjoyed very much our overnight stay at the Inn on Broadway. Excellent bar - the bar decor is very pretty and relaxing - and we had an awesome meal there. And excellent service!

Enjoyed very much our overnight stay at the Inn on Broadway. Excellent bar - the bar decor is very pretty and relaxing - and we had an awesome meal there. And excellent service!

10

John

13 de out. de 2025

·

A estadia foi de 1 noite

The hotel is a beautiful historic building. Parking is right at the front door. The location is right in the heart of downtown. Fantastic stay. Will stay here again if I’m ever in Rochester in the future.

The hotel is a beautiful historic building. Parking is right at the front door. The location is right in the heart of downtown. Fantastic stay. Will stay here again if I’m ever in Rochester in the future.

4

Kevin S

14 de mai. de 2025

·

A estadia foi de 1 noite

The elevator was out of commission when we arrived at 2AM.

The elevator was out of commission when we arrived at 2AM.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitos hóspedes descrevem o hotel e os quartos como muito limpos. Questões recorrentes incluem limpeza negligenciada, poeira ou desgaste em alguns lugares e vários relatos de ratos ou camundongos nos quartos.

Avaliações dos hóspedes relacionadas

6

Marc

31 de out. de 2025

·

A estadia foi de 2 noites

The room was not cleaned the second night. The gym was not available. I would not have stayed here had I know that.

The room was not cleaned the second night. The gym was not available. I would not have stayed here had I know that.

10

Jonathan

8 de dez. de 2025

·

A estadia foi de 1 noite

Clean & comfortable room, with both a wonderful shower and a big soaking tub. Staff was friendly and efficient, everyone we encountered was helpful and focused on giving good service. The bed was clean and fresh, and very comfortable. We would recommend the Inn on Broadway for anyone who wants an affordable but upscale experience in downtown Rochester.

Clean & comfortable room, with both a wonderful shower and a big soaking tub. Staff was friendly and efficient, everyone we encountered was helpful and focused on giving good service. The bed was clean and fresh, and very comfortable. We would recommend the Inn on Broadway for anyone who wants an affordable but upscale experience in downtown Rochester.

10

James

13 de dez. de 2025

·

A estadia foi de 1 noite

Beautiful clean room. Staff was excellent

Beautiful clean room. Staff was excellent

8

Hibba

20 de out. de 2024

·

Before you all freak out about this review I just want to say this was a 5/5 for me. We did find a mouse in our room running around, it was pretty gross and freaked out since I can’t handle mouse’s or rats. After this experience the staff did everything they can to make it all better and they truly did. Liz was absolutely wonderful, gave us another room even when it was a fully booked hotel and free drinks at the bar. I don’t want the mouse to ruin this experience because it could happen anywhere and it doesn’t mean the hotel is bad in anyway. This hotel was lovely, clean, convenient and a great atmosphere. I highly recommend this hotel. The staff are amazing!!!

Before you all freak out about this review I just want to say this was a 5/5 for me. We did find a mouse in our room running around, it was pretty gross and freaked out since I can’t handle mouse’s or rats. After this experience the staff did everything they can to make it all better and they truly did. Liz was absolutely wonderful, gave us another room even when it was a fully booked hotel and free drinks at the bar. I don’t want the mouse to ruin this experience because it could happen anywhere and it doesn’t mean the hotel is bad in anyway. This hotel was lovely, clean, convenient and a great atmosphere. I highly recommend this hotel. The staff are amazing!!!

10

Allyson

13 de set. de 2025

·

A estadia foi de 1 noite

Very cute and well maintained hotel! Loved all the unique common spaces, like sitting area on third floor and window nooks on second floor. Bed was comfortable, bathroom was absolutely spotless.

Very cute and well maintained hotel! Loved all the unique common spaces, like sitting area on third floor and window nooks on second floor. Bed was comfortable, bathroom was absolutely spotless.

2

Winfield

16 de nov. de 2024

·

A estadia foi de 1 noite

Mice infestation in the room. Found during the night. There was a single night staff on duty and he was not helpful and was on talking on his phone the whole time. He seemed to think this was somehow amusing, says he cannot give me a new room because only premium rooms are left(?), and proceeded to grab a broom… I insisted strongly for a switch, and got the keys to the “premium” room directly next to the prior room with the mice. Tried to pass the night with the lights on and luggage unpacked. Got out as soon as possible next morning. At least got a refund from a different staff in the morning, but won’t stay here again even if you paid me. Shame because the building looked nice.

Mice infestation in the room. Found during the night. There was a single night staff on duty and he was not helpful and was on talking on his phone the whole time. He seemed to think this was somehow amusing, says he cannot give me a new room because only premium rooms are left(?), and proceeded to grab a broom… I insisted strongly for a switch, and got the keys to the “premium” room directly next to the prior room with the mice. Tried to pass the night with the lights on and luggage unpacked. Got out as soon as possible next morning. At least got a refund from a different staff in the morning, but won’t stay here again even if you paid me. Shame because the building looked nice.

10

Jayna

25 de set. de 2025

·

A estadia foi de 1 noite

The inn was very clean and cozy.

The inn was very clean and cozy.

6

MARIO ALBERTO

1 de mai. de 2024

·

A estadia foi de 3 noites

Needs more cleaning, v old carpeting, cheap towels

Needs more cleaning, v old carpeting, cheap towels

10

Jessie

24 de fev. de 2024

·

A estadia foi de 2 noites

Love this classical hotel. Just surprisly met a rat passed by my room. Hotel staff switched me to another room with lovely dessert.

Love this classical hotel. Just surprisly met a rat passed by my room. Hotel staff switched me to another room with lovely dessert.

8

Katrina

14 de jul. de 2025

·

A estadia foi de 2 noites

Fun old hotel, friendly staff. Room was spacious, yet a bit dated and the room wasn't completely clean (the TV and the TV stand hadn't been dusted for some time). The sliding bathroom door was crooked and couldn't close all the way. However, best shower ever! Great independent coffee shop in walking distance.

Fun old hotel, friendly staff. Room was spacious, yet a bit dated and the room wasn't completely clean (the TV and the TV stand hadn't been dusted for some time). The sliding bathroom door was crooked and couldn't close all the way. However, best shower ever! Great independent coffee shop in walking distance.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são frequentemente espaçosos, confortáveis e cheios de caráter histórico, com recursos como lareiras, banheiras de hidromassagem e chuveiros com vários chuveiros. A variabilidade é alta: alguns não tinham as comodidades esperadas e outros tinham problemas com TV, HVAC, iluminação ou ruído.

Avaliações dos hóspedes relacionadas

8

Brian

17 de nov. de 2025

·

A estadia foi de 1 noite

Staff was friendly and helpful. Parking was on-site and convenient. Room was clean. I didn't like that one of the two flagpoles was mounted under out window and clunked all night in the wind, that kept waking both me and my kid up. I also badly knocked my shin on the weird protruding wrought-iron bed frame in the middle of the night.

Staff was friendly and helpful. Parking was on-site and convenient. Room was clean. I didn't like that one of the two flagpoles was mounted under out window and clunked all night in the wind, that kept waking both me and my kid up. I also badly knocked my shin on the weird protruding wrought-iron bed frame in the middle of the night.

8

Paul

18 de abr. de 2025

·

A estadia foi de 1 noite

Small rooms

Small rooms

8

Rich

8 de dez. de 2025

·

A estadia foi de 1 noite

Room was nice but the pictures of the room showed a fireplace and we didn't have one which was one of the reason we booked the room. Also the TV didn't work and I found the cable pulled out of the back of the TV

Room was nice but the pictures of the room showed a fireplace and we didn't have one which was one of the reason we booked the room. Also the TV didn't work and I found the cable pulled out of the back of the TV

10

Loreta

2 de fev. de 2025

·

A estadia foi de 2 noites

Our stay was absolutely perfect! The room was incredibly spacious yet still felt cozy, with a beautiful fireplace adding to the ambiance. It was one of the best stays we’ve ever had, and we can’t wait to return!!

Our stay was absolutely perfect! The room was incredibly spacious yet still felt cozy, with a beautiful fireplace adding to the ambiance. It was one of the best stays we’ve ever had, and we can’t wait to return!!

8

Cameron

1 de jun. de 2024

·

A estadia foi de 1 noite

The only problem with the property was that the television was not working. When I went to explain this to the front desk, they said they would fix it. I was gone for four hours and came back and it was never fixed.

The only problem with the property was that the television was not working. When I went to explain this to the front desk, they said they would fix it. I was gone for four hours and came back and it was never fixed.

10

Steve

1 de mai. de 2023

·

A estadia foi de 1 noite

The Inn has been maintained to the highest standards ,as obvious as walking through the front door. Pure elegance from a simpler time it is absolutely beautiful. Our room was Clean , comfortable and quiet. the bed was very comfortable. The fireplace added such a nice touch, we loved it! The multi head shower was great !

The Inn has been maintained to the highest standards ,as obvious as walking through the front door. Pure elegance from a simpler time it is absolutely beautiful. Our room was Clean , comfortable and quiet. the bed was very comfortable. The fireplace added such a nice touch, we loved it! The multi head shower was great !

8

Meilani

7 de jun. de 2025

·

A estadia foi de 4 noites

Loved the bathtub and fireplace in the room. Cute hotel. Would stay again next time in Rochester.

Loved the bathtub and fireplace in the room. Cute hotel. Would stay again next time in Rochester.

8

Juan

12 de ago. de 2025

·

A estadia foi de 3 noites

The windows are not noise reducing!!

The windows are not noise reducing!!

4

chad

17 de jul. de 2025

·

A estadia foi de 1 noite

Pros- This property is great for maybe a wedding banquet and or party great antique ballroom setup and friendly staff. Cons- Overall, Not a very inviting area, nothing really close by it. Front could use a little freshening up to attract new clientele. Room- I had a luxury room with a jet tub. Overall the room was very nice. However, the TV remote did not work for shutting it off and turning it on. The previous people who was in the room must have unplugged it from the back because we couldn't figure out how to turn it on for a while. The air conditioner did not go below 74°. Unfortunately, when it's 98° outside and you're sleeping during the night you wanted a little bit chillier. Upon check out address these concerns with the staff. The afternoon staff was definitely more friendlier in a tentative to our needs. The morning staff member, just said well the TV remote worked for changing the channel and volume? I said yes but you couldn't turn it off with it. I then said the AC didn't go below 74°. He said okay. That was the end of our conversation. Breakfast- Upon check-in they said there is a small Continental breakfast in the morning. Just an FYI, literally bagels and cereal. Not the end of the world for us but maybe for kids who have allergies and or are picky eaters.

Pros- This property is great for maybe a wedding banquet and or party great antique ballroom setup and friendly staff. Cons- Overall, Not a very inviting area, nothing really close by it. Front could use a little freshening up to attract new clientele. Room- I had a luxury room with a jet tub. Overall the room was very nice. However, the TV remote did not work for shutting it off and turning it on. The previous people who was in the room must have unplugged it from the back because we couldn't figure out how to turn it on for a while. The air conditioner did not go below 74°. Unfortunately, when it's 98° outside and you're sleeping during the night you wanted a little bit chillier. Upon check out address these concerns with the staff. The afternoon staff was definitely more friendlier in a tentative to our needs. The morning staff member, just said well the TV remote worked for changing the channel and volume? I said yes but you couldn't turn it off with it. I then said the AC didn't go below 74°. He said okay. That was the end of our conversation. Breakfast- Upon check-in they said there is a small Continental breakfast in the morning. Just an FYI, literally bagels and cereal. Not the end of the world for us but maybe for kids who have allergies and or are picky eaters.

6

James

19 de ago. de 2025

·

A estadia foi de 1 noite

The hotel itself is beautiful and the rooms are clean and comfortable. Parking is free and right next to the hotel. The location is nice, right on the edge of downtown. The restaurant is excellent. Unfoturnately, there are a few misses that should be corrected: The room furniture is mismatched, old, chipped and scatched. One faucet handle did not work. The toilet seat needs to be tightened. There are nails on walls where prints must have been. Reservation for two, but only one wine glass and one bathrobe. An unusable chair. This could be such a nice place if management would take a walk through the guest rooms and make small adjustments.

The hotel itself is beautiful and the rooms are clean and comfortable. Parking is free and right next to the hotel. The location is nice, right on the edge of downtown. The restaurant is excellent. Unfoturnately, there are a few misses that should be corrected: The room furniture is mismatched, old, chipped and scatched. One faucet handle did not work. The toilet seat needs to be tightened. There are nails on walls where prints must have been. Reservation for two, but only one wine glass and one bathrobe. An unusable chair. This could be such a nice place if management would take a walk through the guest rooms and make small adjustments.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é amplamente elogiado por ser amigável, acolhedor e prestativo, com a equipe frequentemente indo além. Falhas ocasionais incluem balcões desacompanhados, correções lentas ou não resolvidas e alguns erros de faturamento ou comunicação.

Avaliações dos hóspedes relacionadas

10

David

15 de ago. de 2025

·

A estadia foi de 2 noites

Beautiful boutique hotel! Impeccable service! The staff is excellent! Very well maintained.

Beautiful boutique hotel! Impeccable service! The staff is excellent! Very well maintained.

10

Jonathan

8 de dez. de 2025

·

A estadia foi de 1 noite

Clean & comfortable room, with both a wonderful shower and a big soaking tub. Staff was friendly and efficient, everyone we encountered was helpful and focused on giving good service. The bed was clean and fresh, and very comfortable. We would recommend the Inn on Broadway for anyone who wants an affordable but upscale experience in downtown Rochester.

Clean & comfortable room, with both a wonderful shower and a big soaking tub. Staff was friendly and efficient, everyone we encountered was helpful and focused on giving good service. The bed was clean and fresh, and very comfortable. We would recommend the Inn on Broadway for anyone who wants an affordable but upscale experience in downtown Rochester.

10

Andrew

1 de out. de 2025

·

A estadia foi de 1 noite

Outstanding staff.

Outstanding staff.

6

Suzannne

5 de dez. de 2022

·

A estadia foi de 19.330 noites

Hotel was very nice and room comfortable. Unfortunately due to lack of staff, our room was not cleaned during the 3 nights we were there! Didn’t empty wastebasket, dirty cups never replaced until I asked. Phone did not work 1st day and I requested someone check it with front desk, but phone never worked. We liked the room, but service not to great.

Hotel was very nice and room comfortable. Unfortunately due to lack of staff, our room was not cleaned during the 3 nights we were there! Didn’t empty wastebasket, dirty cups never replaced until I asked. Phone did not work 1st day and I requested someone check it with front desk, but phone never worked. We liked the room, but service not to great.

10

Richard

19 de jul. de 2025

·

A estadia foi de 1 noite

I have stayed in many hotels...this one, especially the staff was outstanding in many ways.

I have stayed in many hotels...this one, especially the staff was outstanding in many ways.

10

Oliver

27 de jul. de 2025

·

A estadia foi de 1 noite

Perfect for our short stay to visit Rochester. Very friendly and responsive staff working there!

Perfect for our short stay to visit Rochester. Very friendly and responsive staff working there!

10

Jason

4 de out. de 2025

·

A estadia foi de 1 noite

Incredible hotel, wonderful staff. Clean and cozy, the bar and restaurant outstanding, Liz at the front desk was super helpful. The hotel itself is a gem among many cookie cutter corporate stays. Would return in a heartbeat.

Incredible hotel, wonderful staff. Clean and cozy, the bar and restaurant outstanding, Liz at the front desk was super helpful. The hotel itself is a gem among many cookie cutter corporate stays. Would return in a heartbeat.

4

Eric

20 de mai. de 2025

·

A estadia foi de 1 noite

At check in I was insistent that the following morning at 4:30 AM, the desk would be able to check me out, as I had a train to catch at 5:15 AM. The desk attendant said she would give a note to the person that would be on duty at that early hour. The desk was not attended then, I took an incoming call from the taxi driver, and told him I would be out in a minute or two. Then I entered the office, wrote a note stating no one was present to check out room 405, and left the room key by the note. Then an employee arrived, and shouted " What are you doing in there?" I responded "No one was present to check me out, so I went in to drop the key off". Then I heard "Get out! You're not coming back". I must give the staffer credit, he did not assault me. Although I would have preferred the desk to have been attended at the time I required, and a more gracious way to open the encounter would have been "Good morning, how can I help you?", I did board the train, so that is what mattered. There is scant evidence that this joint screens and trains staff for acceptable work in the hospitality business.

At check in I was insistent that the following morning at 4:30 AM, the desk would be able to check me out, as I had a train to catch at 5:15 AM. The desk attendant said she would give a note to the person that would be on duty at that early hour. The desk was not attended then, I took an incoming call from the taxi driver, and told him I would be out in a minute or two. Then I entered the office, wrote a note stating no one was present to check out room 405, and left the room key by the note. Then an employee arrived, and shouted " What are you doing in there?" I responded "No one was present to check me out, so I went in to drop the key off". Then I heard "Get out! You're not coming back". I must give the staffer credit, he did not assault me. Although I would have preferred the desk to have been attended at the time I required, and a more gracious way to open the encounter would have been "Good morning, how can I help you?", I did board the train, so that is what mattered. There is scant evidence that this joint screens and trains staff for acceptable work in the hospitality business.

10

Anna

19 de jan. de 2024

·

A estadia foi de 1 noite

I experienced the best service - at the hotel and the restaurant in the hotel - that I have encountered in many years. Kind and generously responsive. This is a very welcoming place. It is also a gorgeous old inn, with modern updates. (Bed was great.)

I experienced the best service - at the hotel and the restaurant in the hotel - that I have encountered in many years. Kind and generously responsive. This is a very welcoming place. It is also a gorgeous old inn, with modern updates. (Bed was great.)

10

David

3 de jul. de 2025

·

A estadia foi de 2 noites

Was there for a friend’s wedding (best man). When a last minute transportation problem developed, the desk clerk (Liz) drove me to the wedding. All the staff were personable and professional. The room was immaculate and comfortable.

Was there for a friend’s wedding (best man). When a last minute transportation problem developed, the desk clerk (Liz) drove me to the wedding. All the staff were personable and professional. The room was immaculate and comfortable.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização no centro da cidade é central e acessível a pé à Escola de Música Eastman, museus, locais de eventos e locais de festivais. Alguns hóspedes acharam a área suspeita e notaram arrombamentos de carros, portanto, é aconselhável ter cautela depois de escurecer.

Avaliações dos hóspedes relacionadas

10

Joan

26 de set. de 2025

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A estadia foi de 5 noites

Love the ability to walk to shops and restaurants and nearness to Eastman School of Music. Quiet and clean and Bea historic building

Love the ability to walk to shops and restaurants and nearness to Eastman School of Music. Quiet and clean and Bea historic building

4

Kelly

14 de jul. de 2025

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A estadia foi de 1 noite

Misrepresentation of condition of property. Looks great in pictures but it’s very old and outdated—in a creepy way. The staff is very nice/tries hard but I can’t recommend this property. Location feels unsafe, rooms very dated, terrible breakfast, multiple cars got broken into overnight, shower was stopped up and didn’t drain. Very disappointing experience.

Misrepresentation of condition of property. Looks great in pictures but it’s very old and outdated—in a creepy way. The staff is very nice/tries hard but I can’t recommend this property. Location feels unsafe, rooms very dated, terrible breakfast, multiple cars got broken into overnight, shower was stopped up and didn’t drain. Very disappointing experience.

10

Rene

13 de abr. de 2025

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A estadia foi de 2 noites

The area surrounding the hotel is sketchy. Definitely do not walk around after dark.

The area surrounding the hotel is sketchy. Definitely do not walk around after dark.

6

Mason

12 de jul. de 2025

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A estadia foi de 6 noites

Everything was clean and the bed was comfortable enough. But things are quite outdated and I don’t mean decor. The historical building is pretty neat, but chipped paint and the musty elevator is a little off putting. To the new owner’s credit however, the light fixtures on my floor were replaced during my stay. So no doubt there will be more to come. My trip ended poorly when a vandal broke into 6 cars during my last night. My window was cracked but fortunately not completely broken as were others in the parking lot. Rochester is becoming increasingly more dangerous and I wish there had been some posted security - some parking lot floodlights at least. The Inn being the nicer hotel around, someone probably figured it’s guests would have valuable items.

Everything was clean and the bed was comfortable enough. But things are quite outdated and I don’t mean decor. The historical building is pretty neat, but chipped paint and the musty elevator is a little off putting. To the new owner’s credit however, the light fixtures on my floor were replaced during my stay. So no doubt there will be more to come. My trip ended poorly when a vandal broke into 6 cars during my last night. My window was cracked but fortunately not completely broken as were others in the parking lot. Rochester is becoming increasingly more dangerous and I wish there had been some posted security - some parking lot floodlights at least. The Inn being the nicer hotel around, someone probably figured it’s guests would have valuable items.

10

JOHN

23 de jun. de 2024

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A estadia foi de 1 noite

We love the Inn on Broadway. It's a beautiful building with great amenities and outstanding staff. The shower is awesome too. Convenient to anything happening downtown. This is our go-to for Jazz fest etc.

We love the Inn on Broadway. It's a beautiful building with great amenities and outstanding staff. The shower is awesome too. Convenient to anything happening downtown. This is our go-to for Jazz fest etc.

10

David

26 de mai. de 2025

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A estadia foi de 1 noite

Unique hotel with lots of character, walking distance to many places downtown. Great stay!

Unique hotel with lots of character, walking distance to many places downtown. Great stay!

10

Evelyn

30 de out. de 2024

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A estadia foi de 2 noites

The Inn was centrally located where any tourist destination was no further than 15 minutes away. It was a perfect spot to stay in Rochester.

The Inn was centrally located where any tourist destination was no further than 15 minutes away. It was a perfect spot to stay in Rochester.

10

John

13 de out. de 2025

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A estadia foi de 1 noite

The hotel is a beautiful historic building. Parking is right at the front door. The location is right in the heart of downtown. Fantastic stay. Will stay here again if I’m ever in Rochester in the future.

The hotel is a beautiful historic building. Parking is right at the front door. The location is right in the heart of downtown. Fantastic stay. Will stay here again if I’m ever in Rochester in the future.

10

Elizabeth

7 de ago. de 2025

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A estadia foi de 1 noite

A classic downtown hotel with great old world charm. Very close to major attractions.

A classic downtown hotel with great old world charm. Very close to major attractions.

10

George

2 de jul. de 2023

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A estadia foi de 1 noite

In town for Jazz Fest. Couldn’t ask for a better location and parking to boot! Love the hotel, architecture, etc. Love redone older structures. Room was huge, high ceilings, comfy bed, quiet and comfortable. Only issue. Shower water pressure was … sub par to say the least. It’s in the city, water pressure should peel paint! Other than that no regrets and would stay again/recommend. Restaurants, bars, Salingers, Spot Coffee around the corner and new East Ave urban spaces to walk to as well.

In town for Jazz Fest. Couldn’t ask for a better location and parking to boot! Love the hotel, architecture, etc. Love redone older structures. Room was huge, high ceilings, comfy bed, quiet and comfortable. Only issue. Shower water pressure was … sub par to say the least. It’s in the city, water pressure should peel paint! Other than that no regrets and would stay again/recommend. Restaurants, bars, Salingers, Spot Coffee around the corner and new East Ave urban spaces to walk to as well.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O restaurante e o bar no local são frequentemente destacados pela qualidade da comida, dos coquetéis e do ambiente. Em contraste, o café da manhã incluso é frequentemente mínimo ou decepcionante, e alguns hóspedes mencionaram serviço lento ou preços altos.

Avaliações dos hóspedes relacionadas

10

Carol

19 de dez. de 2024

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A estadia foi de 1 noite

Excellent location. Beautiful, historic property, professional and welcoming staff. Incredible restaurant on premises.

Excellent location. Beautiful, historic property, professional and welcoming staff. Incredible restaurant on premises.

10

Paula

29 de nov. de 2025

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A estadia foi de 1 noite

clean room, nice friendly staff. very firm memory foam bed. restaurant had epic food- top 50 in the world at one point. Mixologist is from Michelin Per Se in NYC so drinks were delicious. Didn't go to the jazz bar downstairs but will hopefully return and will do that. Complimentary bagels and coffee for breakfast.

clean room, nice friendly staff. very firm memory foam bed. restaurant had epic food- top 50 in the world at one point. Mixologist is from Michelin Per Se in NYC so drinks were delicious. Didn't go to the jazz bar downstairs but will hopefully return and will do that. Complimentary bagels and coffee for breakfast.

8

Apostle Troy

17 de fev. de 2025

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A estadia foi de 1 noite

In advertising for this hotel, it is noted through Expedia that Breakfast is included, however, there was no Breakfast at all. Just Coffee and Muffins were at the Coffee Stand. In today's economy, and with Hotel & Lodging Prices as high as they are, a hotel of this Calibur, should definitely has a decent Breakfast included. They use to have a very good hot breakfast before, they need to definitely bring it back.

In advertising for this hotel, it is noted through Expedia that Breakfast is included, however, there was no Breakfast at all. Just Coffee and Muffins were at the Coffee Stand. In today's economy, and with Hotel & Lodging Prices as high as they are, a hotel of this Calibur, should definitely has a decent Breakfast included. They use to have a very good hot breakfast before, they need to definitely bring it back.

10

Gary

11 de out. de 2025

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A estadia foi de 1 noite

Enjoyed very much our overnight stay at the Inn on Broadway. Excellent bar - the bar decor is very pretty and relaxing - and we had an awesome meal there. And excellent service!

Enjoyed very much our overnight stay at the Inn on Broadway. Excellent bar - the bar decor is very pretty and relaxing - and we had an awesome meal there. And excellent service!

6

Barbara

19 de ago. de 2025

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A estadia foi de 4 noites

Breakfast was horrible Inn is beautiful inside outside not the greatest area.

Breakfast was horrible Inn is beautiful inside outside not the greatest area.

8

Mirjana

6 de set. de 2024

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A estadia foi de 1 noite

They mentioned breakfast is included. Not true. It was only coffee (I had to asked for that too) and muffin. Oh, there were only two dried small oranges. That's all. Do not get fooled by that posting. Other than that was not bad

They mentioned breakfast is included. Not true. It was only coffee (I had to asked for that too) and muffin. Oh, there were only two dried small oranges. That's all. Do not get fooled by that posting. Other than that was not bad

10

Dorothy R

12 de dez. de 2024

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A estadia foi de 1 noite

I liked this historic hotel but liked the staff even more. They were top tier in professionalism and made me feel special and right at home. A local friend met me for dinner. The bartender was so great we decided to eat at the bar instead of going into the restaurant. The dinner was absolutely gorgeous and so delish!

I liked this historic hotel but liked the staff even more. They were top tier in professionalism and made me feel special and right at home. A local friend met me for dinner. The bartender was so great we decided to eat at the bar instead of going into the restaurant. The dinner was absolutely gorgeous and so delish!

10

Claude

29 de dez. de 2025

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A estadia foi de 1 noite

Breakfast poor choice

Breakfast poor choice

6

Patrick

5 de set. de 2025

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A estadia foi de 1 noite

Uncomfortable bed. Curtains let in too much light. No deadbolt or other security locks on the door. Pathetic excuse for breakfast consisting of mediocre pastries, frosted flakes and tubs of yogurt. No ice. Pluses were a beautiful building, an excellent jazz club in the basement, and friendly staff.

Uncomfortable bed. Curtains let in too much light. No deadbolt or other security locks on the door. Pathetic excuse for breakfast consisting of mediocre pastries, frosted flakes and tubs of yogurt. No ice. Pluses were a beautiful building, an excellent jazz club in the basement, and friendly staff.

6

Donna

8 de jun. de 2024

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A estadia foi de 1 noite

Very slow service at the restaurant, confusion with the orders and billing. The food was over cooked.

Very slow service at the restaurant, confusion with the orders and billing. The food was over cooked.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

4

Kimberly

há 4 semanas

·

A estadia foi de 1 noite

There are no basic rooms with a refrigerator. This is a very basic amenity that I should not have to go without. The rooms are all spacious and could certainly accommodate one. Present a huge issue for anybody carrying medication or in need of keeping anything refrigerated.

There are no basic rooms with a refrigerator. This is a very basic amenity that I should not have to go without. The rooms are all spacious and could certainly accommodate one. Present a huge issue for anybody carrying medication or in need of keeping anything refrigerated.

10

Melissa

27 de jun. de 2026

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A estadia foi de 1 noite

Great location, beautiful building. The staff were extremely friendly and the rooms were huge. Would definitely stay here again

Great location, beautiful building. The staff were extremely friendly and the rooms were huge. Would definitely stay here again

10

melinda

24 de jun. de 2026

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A estadia foi de 1 noite

I enjoyed my stay and can't wait to come back

I enjoyed my stay and can't wait to come back

8

Amy

22 de jun. de 2026

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A estadia foi de 3 noites

Beautiful old inn. Nice and quiet and spacious room. The doors had nothing but handle locks. No deadbolt or chain/bar latch. Which I did not like and let the front desk know. Also, the room could use a full length mirror and a chair or small sofa to sit on . No place in lobby to sit either. But it was a great location and good parking

Beautiful old inn. Nice and quiet and spacious room. The doors had nothing but handle locks. No deadbolt or chain/bar latch. Which I did not like and let the front desk know. Also, the room could use a full length mirror and a chair or small sofa to sit on . No place in lobby to sit either. But it was a great location and good parking

10

Iskander

5 de jun. de 2026

·

A estadia foi de 5 noites

I enjoyed my stay. The photo of the room was a bit deceiving: mine was much smaller. Also, I wish my room had two keys: this is a boutique hotel and they don't use keycards. Otherwise, the location was great (3 blocks from Eastman School of Music), nice breakfast with extended hours, and a very friendly and helpful staff.

I enjoyed my stay. The photo of the room was a bit deceiving: mine was much smaller. Also, I wish my room had two keys: this is a boutique hotel and they don't use keycards. Otherwise, the location was great (3 blocks from Eastman School of Music), nice breakfast with extended hours, and a very friendly and helpful staff.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 11:00

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Políticas adicionais e informações sobre esta propriedade.

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