DoubleTree by Hilton Downtown Wilmington - Legal District

Hshshshs

Very helpful staff, however construction during my stay hindered a more positive review. Though signage notified guest of potential power outages, long-lasting overnight power outage and subsequent hot water failure and elevator usage (elevators were not functional and I had to carry luggage down 5 flights of stairs) provided a less-than-favorable review.

When I checked in, the card reader didn't work. There was a huge electrical outage in the middle of the night - went on for hours. In the morning, there was NO hot water. The elevators did not work, had to walk down many flights of stairs with luggage. Disaster of a hotel. No apologies from the hotel.

We have stayed at this hotel several times over the years. They are currently undergoing renovations. The main floor.....lobby, reception and dining areas are beautiful

check in was quick Nice front desk staff