Name: Best Western of Alexandria Inn & Suites & Conference Center
Address: 2720 N MacArthur Drive, Alexandria, Louisiane, US
Rating: 7.77

Ce qu'en disent des voyageurs

Au Best Western of Alexandria Inn & Suites & Conference Center, les commentaires mettent en avant la piscine intérieure et l'atrium, ainsi qu'un petit-déjeuner copieux, mais soulignent également des rénovations en cours, une propreté et un service inégaux, ainsi que des problèmes occasionnels d'entretien des chambres, des fermetures de jacuzzi et du bruit.

De nombreux clients mettent en avant le personnel sympathique, les chambres confortables ou spacieuses, et le parking pratique ou la proximité des commerces locaux. Il est à noter que certaines ailes n'ont pas d'ascenseur et que certaines chambres ont un accès extérieur, ce qui peut affecter l'accessibilité. Dans l'ensemble, attendez-vous à un séjour économique qui allie commodité et compromis en matière d'entretien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine intérieure et l'atrium sont attractifs, mais le jacuzzi est souvent fermé et la piscine peut être froide en raison de problèmes de chauffage. Les rénovations et le nombre limité ou l'indisponibilité des ascenseurs affectent l'accès, tandis que le parking est généralement facile.

Avis de voyageur à ce sujet

6

Tiffany

7 mai 2024

·

A séjourné 3 nuits

This is an okay place. I would not recommend for families, as both pool and hot tub are not usable, and some of the rooms open to the outside, like a motel. No elevator, ice machine wasn’t working, general lack of amenities. The bathroom door in our room #261 was very difficult to open and close as the door scrapes on the floor tiles and you have to push really hard. The outlet by the sink sparks when you plug in hairdryer. Overall room was functional, but not as nice as advertised. The breakfast was good.

8

Stephanie

28 janv. 2025

·

A séjourné 1 nuit

Very unique pool set up!

10

Thomas

24 janv. 2025

·

A séjourné 3 nuits

No elevator to get luggage upstairs.

6

Barbara

21 mars 2025

·

A séjourné 1 nuit

Booked simply because it had a hot tub , it was out of order. AC did not work in the room.

10

Alison

26 déc. 2025

·

A séjourné 3 nuits

Room was great. Front desk moved us to first floor without prompting as we were traveling with a toddler. Maintenance promptly fixed the TV issue we encountered. Breakfast options were plentiful and breakfast staff was pleasant and friendly. Bagels were a bit on the hard side. Love the indoor pool and hot tub!

10

Cecil

28 juin 2024

·

A séjourné 3 nuits

Staff was very friendly and helpful. The hotel is being remodeled, but they kept it from interfering too much. Very pleased

10

SYLVIA

9 oct. 2024

·

A séjourné 1 nuit

This hotel has been remodeled and is very nice. I have stayed here twice..once during the beginning stages on the remodel and again not too long ago. The location is perfect. The food is great.

8

Heather

1 août 2023

·

A séjourné 3 nuits

Hotel was decently clean but definitely dated. The heater was broken to the pool and hot tub. The elevator did not work so I had to use the stairs outdoors every time I left my room. No stairs indoors even though I had an inside room. Breakfast was fresh every morning and the omelets were made fresh!

8

DWAYNE

13 juil. 2024

·

A séjourné 1 nuit

Awesome breakfast and pool area

10

Brittany

10 août 2025

·

A séjourné 1 nuit

The staff was very attentive and our room was clean, and fresh. I really enjoyed the atrium. The pool and hot tub were very relaxing

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : si certaines chambres sont signalées comme impeccables, de nombreuses critiques font état de salles de bains sales, d'odeurs et de moisissures, de parasites et d'un manque de ménage.

Avis de voyageur à ce sujet

4

Amanda

25 juin 2025

·

A séjourné 1 nuit

The room smelled like mold and it wasn’t very clean. The lady at the front counter was great, but this place is kind of run down. They have sign claiming that they are remodeling soon. It definitely needs it. The breakfast meat smelled like old grease, but there was a decent selection.

4

crystal

22 oct. 2023

·

A séjourné 2 nuits

Soap didn’t work, microwave didn’t work, a light was lit, breakfast food was out, dirty and run down. Will not stay again.

4

Laura

20 mars 2025

·

A séjourné 1 nuit

The lobby of this hotel is nice but the rooms are not clean. Our bathroom appeared to have not been cleaned at all and had the previous guests hair everywhere. Gross. I will say Tyler, the night security guard was extremely nice and very helpful in assisting us finding our room. Also beware no elevators to second floor access and with lots of luggage was very difficult.

2

Venassa

30 avr. 2025

·

A séjourné 1 nuit

The room has bedbugs

4

Jaime

7 janv. 2023

·

A séjourné 19 363 nuits

The first room had tons of water damage. So we were moved. The bathroom had not been cleaned in some time. . We had to clean it. Room may have not been either. It wasn’t cleaned the entire stay. This property has really gone down.

2

William

29 oct. 2025

·

A séjourné 1 nuit

Dirty, holes in walls, blood stains on sheets, toilet ran water all night must have been a good spot when first built but old and ran down

10

Murray

29 avr. 2024

·

A séjourné 3 nuits

Best Western Of Alexandria Inn & Suites & Conference Center can always be counted on to have a well-furnished room that is clean and convenient.

10

Alan

10 mai 2024

·

A séjourné 2 nuits

Impeccably clean, extremely comfortable bed. Slept like a baby for a good 10 hours. (exhausting road trip)

2

Chelsea

26 avr. 2025

·

A séjourné 1 nuit

The room was not cleaned. Previous people clothing was left. Their food items, etc and I got bit twice by something. Still waiting for a refund or partial

2

Kelly

20 juin 2024

·

A séjourné 1 nuit

Mold in room.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont parfois spacieuses ou confortables, avec du sol dur rénové dans certaines d'entre elles. D'autres font état d'un décor démodé, de murs fins ou de bruit de piscine, ainsi que de problèmes récurrents avec la télévision ou la climatisation ; la fiabilité du WiFi dans les chambres varie.

Avis de voyageur à ce sujet

8

Shirlene

25 août 2025

·

A séjourné 4 nuits

Spacious

8

Barbara

5 sept. 2023

·

A séjourné 1 nuit

Everything was fine we only had serious issues with the television in the room. The volume kept going out.

6

Ericka

27 août 2025

·

A séjourné 1 nuit

WiFi did not work in our room.

8

jamie

23 août 2024

·

A séjourné 1 nuit

Easy to find. Quiet room accessible from inside the hotel or outside by parking. Large breakfast with lots of options that opens up at 6am! Being a traveling nurse this was great! Comfortable beds!

10

Leslie

30 août 2024

·

A séjourné 1 nuit

We stay here when heading south. Nice, quiet and totally reevated rooms.

8

Kealy

1 mars 2024

·

A séjourné 1 nuit

This is an old hotel and there were some run-down aspects, such as a door that didn’t shut properly, broken hairdryer, and empty shower product dispensers. The staff was nice, though, and quickly brought a hairdryer over, and the room itself was quite comfortable. Our neighbors next door were loud, playing then TV all night, so thin walls. Overall, we were satisfied.

4

Rajesh

6 déc. 2024

·

A séjourné 1 nuit

Noisy. You can hear not just next door but every outside noise. Ac unit was very loud. Uneven floor outside. Tripped twice.

8

Theresa

7 juil. 2024

·

A séjourné 4 nuits

This hotel is a nice one. We stayed in the queen suite and it wasn't much more expensive than a regular room. The hotel is under going renovations right now but it didn't affect our stay. It's a clean hotel. I thought the bed was comfortable but my husband thought it was hard. My one and only complaint is that the walls need sound-proofing. There was a large family in the room next to ours and they were very noisy. The walls hardly muffled their noise. The room on the other side of us had a little barking dog and we could here it through the walls. Other than that though, it was a nice relaxing stay. The location is good. Not far off the interstate. There are lots of food places and a grocery store close by. The hotel is worth the money. I will stay again. I just hope they sound proof the walls.

10

Kalli

9 juil. 2025

·

A séjourné 1 nuit

The bathroom was just outdated and needs a fresh coat of paint. The beds weren’t very comfortable but overall the place was clean.

8

Courtney

3 janv. 2024

·

A séjourné 1 nuit

When we got there to check in, Ashley checked us in and she is super sweet, friebdly, and professional. She answered all of the questions that we had quickly. The atrium with the indoor, heated pool was so nice in the evenibg letting the kiddos wind down and the. In the morning they have a nice breakfast and will make you an omelet. The rooms are a little dated, but it looks like they may be updating them as they do not have carpet, it is vinyl plank flooring.

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Service

Le service est inégal : beaucoup décrivent un personnel sympathique et serviable, mais il y a des signalements répétés d'impolitesse, d'un enregistrement lent ou désorganisé et de retards dans la résolution des problèmes.

Avis de voyageur à ce sujet

10

JERAD

24 janv. 2025

·

A séjourné 3 nuits

I remember staying at Best Western as a child, and some 30 years later, they have only progressed in every aspect!! The staff was extremely friendly and helpful, as they are in the middle of a major remodel, and everything just flowed so well. Any negative for this stay would be only by pettiness and looking for things. We will definitely be back in the near future!

10

Eitan

25 juin 2025

·

A séjourné 1 nuit

Even though we arrived at night as a surprise, the staff were good and courteous, from the lobby to escorting us to the room. They were very helpful and responded to our every request.

10

Jennifer

12 avr. 2025

·

A séjourné 1 nuit

Check in was fast and easy

2

Beverly

8 août 2025

·

A séjourné 1 nuit

Please do not stay at this hotel My family and I had the worst experience The staff was very unprofessional

10

Alison

26 déc. 2025

·

A séjourné 3 nuits

Room was great. Front desk moved us to first floor without prompting as we were traveling with a toddler. Maintenance promptly fixed the TV issue we encountered. Breakfast options were plentiful and breakfast staff was pleasant and friendly. Bagels were a bit on the hard side. Love the indoor pool and hot tub!

8

Paula N

10 mars 2024

·

A séjourné 4 nuits

Colton and Ruby were wonderful. Colton gave a great first impression and helped me with a couple of issues I had. Ruby did a fantastic job keeping the breakfast area clean and stocked. She was so sweet.

8

Lisa

7 avr. 2024

·

A séjourné 1 nuit

It was ok. Called and asked about getting the TV fixed and no one ever showed up. There was a bit of remodeling going on on a Saturday afternoon which was a bit disturbing the room was very clean. The lady at the front desk was very nice.

2

shellie

20 mai 2025

·

A séjourné 1 nuit

Took almost 2 hrs to get checked in. The AC in one room didn't work. TV in other didn't work. Called front desk but no one came to fix either problem

2

Hedy

17 sept. 2024

·

A séjourné 2 nuits

Check-in took 30 minutes and the clerk was very rude treating customers like it was our fault that the hotel was not organized.My room was filthy so I politely asked the front desk if someone can clean before we settled in but instead I got a very angry lady who came to my room being very aggressive and making excuses as to why the room was dirty. She said that they don't have time to clean every room. They also took an extra $200 payment from by bank. The pool and breakfast area is very nice but the people are running the place In the ground and it's sad because This place has potential to be a great hotel but it's not going to happen under current management.

6

John

16 sept. 2023

·

A séjourné 2 nuits

Pretty much everything I asked for from the staff was met with a resounding “No”! Will never stay here again. Place was one of the cheapest hotels around and roughly half full while way more expensive hotels were sold out. Front desk clerk during checkin was more concerned with a phone call from a past customer and signing out other employees timecards than checking in myself and the 3 other guests waiting behind me. Took approximately 10 minutes for her to finish her phone call and other duties while we all waited to get checked in. I asked about a 1st floor room, she said none were available and I noticed no fewer than 6 first floor rooms that went unoccupied during my stay. I asked about a late check out and was denied that too. Most of the staff was rude and unhappy to be there. Again, will never spend my miney there ever again.

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Emplacement

Pratique pour le centre de congrès et les principales routes, plusieurs clients ayant trouvé l'accès facile et parfois calme. Quelques personnes ont trouvé que les environs n'étaient pas très sûrs.

Avis de voyageur à ce sujet

8

Charlie

13 mai 2023

·

A séjourné 2 nuits

Rasy to get to and from.

8

Shane

22 août 2025

·

A séjourné 2 nuits

Not a great area

8

jamie

23 août 2024

·

A séjourné 1 nuit

Easy to find. Quiet room accessible from inside the hotel or outside by parking. Large breakfast with lots of options that opens up at 6am! Being a traveling nurse this was great! Comfortable beds!

10

Lloyd

9 juin 2023

·

A séjourné 1 nuit

The Best Western was ideally located to easily travel between my appointments. The breakfast and hotel staff were the best I have experienced in the U.S. The morning complimentary breakfast was extremely tasty and varied. I have traveled coast to coast, N to S, and E to W, and this was the best motel experience. 1) What I disliked was the inability to contact Expedia. A.I. is not a substitute for customer service. 2) The hotel needed extra staff working the check in/out desk and to also be available answer incoming calls. On more that 2 occasions before my check-in date, I was placed on hold longer than 15 minutes before I hung up..

8

Shontell

17 nov. 2024

·

A séjourné 1 nuit

It served the purpose of convenience for an over night stay for a basketball tournament.

10

SYLVIA

9 oct. 2024

·

A séjourné 1 nuit

This hotel has been remodeled and is very nice. I have stayed here twice..once during the beginning stages on the remodel and again not too long ago. The location is perfect. The food is great.

10

Brieya

22 avr. 2024

·

A séjourné 2 nuits

Nice, clean hotel. Very good location, there was plenty to do in the area. Staff was friendly. I would definitely recommend for a weekend visit. (-:

10

tellerson

9 mars 2024

·

A séjourné 1 nuit

Good location

8

Julie

20 oct. 2024

·

A séjourné 1 nuit

We live in the same city less than 15 miles from the Best Western. Use this hotel for most overnight stays for patty’s at the convention center. Works out perfect ! Just walk to your room. They are under remodeling now. Certainly time to change the furniture.

10

Elizabeth

16 mars 2025

·

A séjourné 1 nuit

We drove nonstop for over 13 hours. It was great to have a hassle free check in, the room I booked(it was clean and smoke free), and easy to find in a quiet area. I also loved that while the website said the pool was closed: it was open: a great way to stretch out the kinks of travel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent salué pour sa variété et ses options chaudes, notamment des plats préparés à la demande. Certains clients mentionnent que la nourriture est épuisée, un service plus lent ou plus tardif les jours de forte affluence, et des problèmes de qualité occasionnels.

Avis de voyageur à ce sujet

4

Amanda

25 juin 2025

·

A séjourné 1 nuit

The room smelled like mold and it wasn’t very clean. The lady at the front counter was great, but this place is kind of run down. They have sign claiming that they are remodeling soon. It definitely needs it. The breakfast meat smelled like old grease, but there was a decent selection.

6

David

6 juil. 2024

·

A séjourné 2 nuits

Ran out of food and no one to help out at breakfast

10

Christina

14 avr. 2025

·

A séjourné 1 nuit

Great stay - clean, comfortable, and a solid breakfast We really enjoyed our stay at the Best Western of Alexandria Inn & Suites & Conference Center. The room was clean and comfortable, and the breakfast was excellent with a good variety of options. One small issue-the breakfast area felt a little rushed. When we walked in (still during breakfast hours), the chairs were already on the tables and a staff member was cleaning, which made it feel like they were wrapping up early. Still, it didn't take away from the overall experience. Once the renovations are complete, we’d definitely stay here again.

10

Sherry

8 mai 2023

·

A séjourné 2 nuits

Wonderful Breakfast

10

Rachel

23 nov. 2025

·

A séjourné 1 nuit

Clean room, plenty of space, great breakfast and dining hall with pool!

10

Milton

15 juil. 2024

·

A séjourné 4 nuits

The breakfast every morning were awesome. They had a nice swimming pool area.

10

Alison

26 déc. 2025

·

A séjourné 3 nuits

Room was great. Front desk moved us to first floor without prompting as we were traveling with a toddler. Maintenance promptly fixed the TV issue we encountered. Breakfast options were plentiful and breakfast staff was pleasant and friendly. Bagels were a bit on the hard side. Love the indoor pool and hot tub!

10

Shirley and Don

14 déc. 2025

·

A séjourné 1 nuit

The staff was friendly and informative. The place was really clean, except the refrigerator. I would book there again. The food at breakfast was hot and great. There were bars of soap. One hotel we stayed at this weekend did not have soap, we had to go buy a bar. Thanks for the soap.

10

Linda

10 nov. 2025

·

A séjourné 2 nuits

There was a variety of items to select from for breakfast. We were very very satisfied with the breakfast. Staff was very helpful. Room was clean and bed was comfortable!!

10

Derek

9 déc. 2025

·

A séjourné 1 nuit

Great room, awesome breakfast and lounge area

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	92 $US
février	91 $US
mars	97 $US
avril	95 $US
mai	94 $US
juin	97 $US
juillet	96 $US
août	99 $US
septembre	112 $US
octobre	92 $US
novembre	90 $US
décembre	89 $US

Best Western of Alexandria Inn & Suites & Conference Center

Prix pour Best Western of Alexandria Inn & Suites & Conference Center

Prix moyens mensuels

À propos de cet établissement

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Options de chambre

Suite, 2 Queen Beds

Double Room, 2 Double Beds

2 Queen Beds, Accessible

Double Room, 2 Single Beds

Suite, King Bed

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Economy Single

Superior, King Bed

Economy, Double Bed

Double Room

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