Comfort Inn & Suites Savannah Airport

I was not happy about my stay for the simple reason the property was under a fire warning by the local fire department due to inadequate sprinkler system and extinguishers, did not know this until we had alreafy checked in and a small notice was posted to the left of the doors, my husband stayed awake most of the night just in case. This horel should not be listed on your site until this is fixed. The hotel room itself was wonderful, pool was closed, and they are in process of remodeling

The building is under renovation. There is no way this hotel should be showing 8.5 on Expedia. I was extremely upset & not happy with this reservation whatsoever. The pics are NOT whag it looks like. All the seats in the seating area had the seat parts torn off. Both bathrooms in the waiting area had "out of order" signs. The elevator control pad was broken with pieces missing. The building inside was very hot. The pool's water was nasty looking and it was "out of service" so we couldnt go swimming like we intended to, nor was there any notice on the website or expedia stating this. My shower was disgusting. There were SEVERAL pieces of hair in the tub area, to include hair stuck all over and in the shower curtain. The shower head had red and crusty build-up inside of it. The A/C came out very cold, which was great, but the plastic cover on the a/c was half way off. The supposed ice room was an empty room with 3 closets and a ladder going towards the roof. The only decent thing I can say about this hotel is that the bed was comfortable & appeared to be decently clean. Almost all the other people staying there that I came across were also disgusted and upset with the conditions of the hotel. However, it was non-refundable and now I see why. I will NEVER stay here again nor will I EVER recommend this hotel to anyone.

Seemed to be mid-renovation. Only once ice machine in the whole building, so half the time it was out of ice. Holes in wall/electrical locations, so you could see wires sticking out of a lot, including elevator. Wifi doesn't work. Lots of old junk sitting around in various corners.

This is a nice property and although the room was very clean, it needed to be vacuumed. The hall also needed to be vacuumed. It’s been recently renovated and could be an outstanding hotel. My marks are based on 3 thjngs. The vacuuming, the “Fire Watch” sign at the door when we arrived explaining the property did not have a proper sprinkler system, and the 2 person staff who checked us in who clearly have not been trained to greet customers and communicate in any fashion.

The stay was good except the pool was out of order and being it is hot in summer time that should have not been so, and I was very disappointing that they also did not offer any outside seating so you can at least sit out by the pool or just outside. To enjoy the scenery and the weather so that was disappointing everything else was pretty good

Employee at desk when i was checking in had no personality. Didnt speak just asked for my Id.The halls and elevator was extremely hot, no air. Ice machine didn't work on the 2nd floor I was on or the third foor, so we had to go to the first floor. Tub had hair in it and one of the sheets on the bed had makeup on it I'm guessing and a stain. It was disappointing to say the least. The breakfast was the same for all three days, so hot you had to eat it in the room. Pool wasn't opened, tape all around it. I have never experienced anything like that before staying nowhere.No i will not stay there agai

The staff was slow, rude, and could barely speak English. There was a sign on the door stating that the Fire Marshall had determined the hotel smoke alarm and sprinkler system was not working properly. The hotel had air conditioning in our room, but not in any of the common areas (first floor lobby, breakfast area, 3rd floor hallway etc). The hotel was still being remodeled in certain areas - like the ice room on the third floor, which was a mess. This property does not live up to Comfort Inn’s normal standards. It was an odd experience and unsettling about the sprinkler system and fire alarm system not working properly. The hotel staff needs customer service training too, as we requested bedding for the pull out sofa and it was taking awhile for the desk clerk to bring it to our room, so my husband thought it would be helpful to go down and retrieve it (realizing it might be difficult for the desk clerk to leave the desk), and was scolded for doing so. I would not stay at this hotel again and would not recommend it to others.

Everything was good except - no ice in the hotel at all and breakfast was cold and eggs were watery!

I selected the hotel for access to the pool. However the pool was out of service. The hotel was also under renovation which was not disclosed at time of booking. Lastly had to get my room changed at check in because it hadn’t been cleaned properly!

The pool was broken so we couldn’t sit outside. The AC was broken in lobby and hallways. The staff was not friendly at all. We never got our room cleaned after we ask. Which we shouldn’t have to ask we was there for 4 days. It was a very bad experience. The price is way too much for the room and service.. no gym no business center . The ad was very misleading. Never again.

Walked in to a tired speechless receptionist a very hot facility that seem to not have ac working. Walked into a bathroom to find pubic hair on floor and in the bathtub 1 tiny little bottle of shampoo for 4 guest. The room took forever to get cold it smelled terrible and sheets also had hair on them. I got down to eat breakfast with my girls at 9:45 and they were done. NEVER AGAIN will I be staying with them or give them my $

Nicest Comfort Suites hotel i've ever stayed at. Hotel was clean, room was clean, bed was very comfortable. Even the breakfast was good.

It was a great stay! The bathroom definitely could have been cleaner but everything else was great!

For what we paid a night my expectations were not high. The suite did look exactly as the pictured showed. The room could have been cleaned a lot better than what it was. The tub paint was chipping off. The floor felt sticky with shoes on. The icing on the cake was waking up to bed bug bites all over out bodies. Highly disappointed.

Hotel and staff were wonderful. Room is very clean. Will rebook in the future.

Room set up was weird lots of empty space, room smelled like throw up with febreze and the bathrooms were disgusting with hairs and mildew.

Very clean and excellent customer service.

I found 2 roaches during the stay. There were stray hairs from the staff in the room. The shower curtain liner was also molded

Close to everything. But bed sheets and pillows had hair on them. I'm a bald dude. And the walls are thin. Can hear conversation from other room.

Property was under renovation. Grout and caulk were dirty with mould in bath area.

Quiet little gem

The wifi is very slow.

It’s your basic hotel but it was clean and in good condition. They are doing some remodeling there, there is an Air Force Base nearby and you do hear the planes go over once in a while. It will wake you up. But the property was convenient to Savannah and shopping areas. The bed and pillows were comfortable in the air conditioning work fine.

The internet did not work at all. Room was nice and big. The clerk at the front desk was not very friendly.

Paper thin walls apparently, noise from upstairs room of someone banging on the floor. Could also hear someone snoring next door. Registered complaint with desk, they were sympathetic but could not or would not do anything to abate the noise. Also the layout of the room is poor. An overhead reading floor lamp placed behind an armchair is so low that it is almost on top of the chair occupant's head. The most regretful part of this stay is that we paid an almost 50% markup by Hotels for the privilege.

I really liked the king bed room set up, it was a little different than the normal hotel room set up and very roomy. The front desk staff was very friendly, efficient, and helpful. My only complaint was that I was never able to login to the internet, too weak of a signal.

Got to property at 4:45 PM and room was still not ready. Once I got to the room, the TV was hung crooked and had to watch it sideways.

Wall was a little thin especially with yappy neighbors. Close to airport great for early morning flights.

Spacious comfortable room. Quiet. Convenient.

Great stay! The hotel was conveniently close to Savannah airport, with plenty of excellent restaurant/shopping options nearby. The staff was professional and courteous and the room was clean, modern, comfortable, and equipped with everything we needed for a smooth stay. Would definitely recommend!

Arrived to check in around 8pm, there was a notice on the desk - stating the staff would be back soon. There were already three other groups waiting to check in.

Staff was friendly and helpful.

Check-in clerk was very helpful and friendly. Kitchen staff was very friendly and accomodating. Breakfast was ok but could use a little more variety. Overall very nice stay and that is why I booked this place for multiple stays.

Clean comfortable hotel. Front desk staff Tati was so kind & helpful. I called with a room request and on arrival she had picked exactly what I needed for me. Her friendly smile was the perfect greeting after a 12 hour drive Will definitely stay here again for November trip . Felt very safe as a solo traveler

The lady at the front desk was very rude she

The staff was slow, rude, and could barely speak English. There was a sign on the door stating that the Fire Marshall had determined the hotel smoke alarm and sprinkler system was not working properly. The hotel had air conditioning in our room, but not in any of the common areas (first floor lobby, breakfast area, 3rd floor hallway etc). The hotel was still being remodeled in certain areas - like the ice room on the third floor, which was a mess. This property does not live up to Comfort Inn’s normal standards. It was an odd experience and unsettling about the sprinkler system and fire alarm system not working properly. The hotel staff needs customer service training too, as we requested bedding for the pull out sofa and it was taking awhile for the desk clerk to bring it to our room, so my husband thought it would be helpful to go down and retrieve it (realizing it might be difficult for the desk clerk to leave the desk), and was scolded for doing so. I would not stay at this hotel again and would not recommend it to others.

Was very surprised if his property exceptional! Very clean and staff was amazing.

The front desk staff was amazing but housekeeping never once cleaned our room, during a three day stay.

I put the do not disturb sign up both days I stayed here and they ignored it both days. They actually physically took it the second day and never returned it. I tried to send them a message about it since no one was at the front desk for hours and they never responded. Pretty sad because it’s a really nice hotel but they violated my privacy

After over 10 minutes waiting at 8:00 pm at the front desk to find someone to get me checked in the girl was not friendly and I could not understand what she was saying. Quiet and not speaking clearly

A nice, new hotel near I95 and SAV airport - easy walking distance to Waffle House and Dam Snead’s restaurant.

Property was nearby various eateries, Walmart, Sam’s Club and even a major outlet for shopping. Felt like I was in the middle of the action

Property is well located with easy on and off the highway - June 23’ they are in the middle of a remodel - so not glamorous, but very functional - bed was great, room clean, staff helpful and friendly - reasonable parking - would stay again and lots of restaurants in the area.

Good location for airport.

Great location. Clean, comfortable rooms. Warm breakfast.

Spacious comfortable room. Quiet. Convenient.

Close to airport and reasonable in price.

Convenient to the airport

Great stay! The hotel was conveniently close to Savannah airport, with plenty of excellent restaurant/shopping options nearby. The staff was professional and courteous and the room was clean, modern, comfortable, and equipped with everything we needed for a smooth stay. Would definitely recommend!

Convenient first floor. Excellent location near highway, dining.

The room was clean with comfortable beds. There wears only 1 towel in the room. We requested more towels, wash cloths and hand towels a couple of times and ended up having to go wait on them tk come out of the dryer. Furnishings in the common areas need updated and hot breakfast didn’t look very appetizing. Front desk was often unmanned and took a while to get assistance. Very convenient location and near restaurants and shopping.

Room is big, breakfast is excellent.

It was a pretty good stay. There were a couple of things that I didn’t like. There was an unpleasant smell in the room and the tub was stained. I didn’t make a big deal because it was a one night stay. Oh and there wasn’t much for breakfast. I went down at 730 and there were muffins and oranges

Bathroom: sink was cracked, smelled like stale smoke, cigarette ashes on toilet seat, extra toilet paper roll was put in behind the new one in where there was a old, metal insert for toilet paper that was dusty and bathroom was in need of a lot of updates. Eating area: Food was running low, orange juice had gone bad, tasted horrible. Person came in at 9:02 and started removing items immediately, even though there were still people eating. Breakfast was over at 9:00, nobody will get anymore food!!! I find that bizarre. They disassemble everything! The man that was supposed to be at front desk, left there to come and help. There were people waiting in line to check out! They waiting about 5 minutes before he noticed them.

Great hotel for the price! Clean room, comfy bed. Simple and quiet. Pretty good breakfast buffet! Would definitely stay here again!

Clean, updated, and decent breakfast.

Food was ok, coffee was like water

Great place and great breakfast

Great location. Clean, comfortable rooms. Warm breakfast.

Everything was good except - no ice in the hotel at all and breakfast was cold and eggs were watery!