Name: Macdonald Berystede Hotel & Spa
Address: Bagshot Road, Ascot, Berkshire (condado), GB
Price range: 99 US$–384 US$ per night
Rating: 7.6

Opiniones de los huéspedes

En el Macdonald Berystede Hotel & Spa, los huéspedes elogian el personal amable y la ubicación atractiva, pero muchos señalan habitaciones anticuadas, ruido perceptible e inconsistencias operativas que a veces comprometen la relación calidad-precio y el confort.

El spa y la piscina son lo más destacado, aunque varias reseñas mencionan áreas anticuadas, cierres o reparaciones ocasionales, horas de mucha afluencia familiar y vestuarios que necesitan una mejor limpieza. El desayuno y la restauración varían de excelentes a básicos, con colas o servicio lento en horas punta y cargos adicionales por café especial. La ubicación es conveniente para Ascot y Heathrow, con unos jardines agradables; los viajeros que prioricen las instalaciones de ocio sobre las habitaciones modernas probablemente estarán más satisfechos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El spa y la piscina son populares, con un buen gimnasio y un bar o unos jardines agradables; sin embargo, varias reseñas mencionan áreas anticuadas, cierres ocasionales, horas de mucha afluencia familiar y vestuarios que necesitan un mejor mantenimiento. Hay aparcamiento disponible, pero puede ser incómodo o mal iluminado.

Reseñas de huéspedes relacionadas

10

laura

27 sept 2025

·

Se alojó 1 noche

A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.

8

John

27 abr 2025

·

Se alojó 1 noche

Nice and friendly staff Pool changing rooms a bit tiered

8

mary

30 sept 2025

·

Se alojó 2 noches

Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat

2

Kalpana

4 oct 2024

·

Se alojó 2 noches

Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.

10

Manoj

24 jul 2023

·

Se alojó 1 noche

Parking a little far and not lit in the dark.

4

Terry

15 sept 2025

·

Se alojó 2 noches

Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!

6

Mark

21 nov 2025

·

Se alojó 1 noche

Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit

10

Rodney

3 feb 2025

·

Se alojó 1 noche

We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.

6

Fuk Kwong

28 dic 2025

·

Se alojó 1 noche

The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.

10

TIMOTHY

3 sept 2025

·

Se alojó 1 noche

Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos señalan habitaciones y áreas comunes limpias, pero hay informes recurrentes de alfombras desgastadas, pintura desconchada, olores a humedad, moho o manchas en los baños, y vestuarios que necesitan una limpieza más frecuente. El servicio de limpieza puede omitir el servicio o la reposición de artículos.

Reseñas de huéspedes relacionadas

4

Natalie

1 oct 2025

·

Se alojó 1 noche

The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay

6

Amy

31 jul 2023

·

Se alojó 1 noche

Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.

6

Nichola

25 mar 2024

·

Se alojó 1 noche

We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.

2

Ashna

1 ene 2025

·

Se alojó 1 noche

It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.

8

Chris

12 dic 2022

·

Se alojó 1 noche

Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.

8

steve

30 nov 2024

·

Se alojó 1 noche

Leisure facilities good room was very dated and not clean

4

Terry

15 sept 2025

·

Se alojó 2 noches

Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!

6

Nana

29 may 2024

·

Se alojó 1 noche

**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.

6

Nicola

29 oct 2023

·

Se alojó 1 noche

A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….

6

Fuk Kwong

28 dic 2025

·

Se alojó 1 noche

The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones varían mucho: muchas son espaciosas o tienen camas cómodas, pero la decoración suele ser anticuada y surgen problemas de mantenimiento (instalaciones envejecidas, televisores, neveras, aire acondicionado, teléfonos o Wi-Fi defectuosos). El ruido de los pasillos, de arriba o de la carretera perturba algunas estancias.

Reseñas de huéspedes relacionadas

6

Simon

26 jul 2024

·

Se alojó 1 noche

We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.

6

David

24 ene 2025

·

Se alojó 1 noche

This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.

6

Emma

28 dic 2025

·

Se alojó 1 noche

Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.

4

david

7 dic 2025

·

Se alojó 1 noche

Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.

4

Miro

18 dic 2025

·

Se alojó 3 noches

Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.

6

Louisa

24 dic 2025

·

Se alojó 1 noche

Mattress was poor, woke up with pains in my neck from

10

Harold

7 dic 2023

·

Se alojó 1 noche

I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.

8

nigel

23 dic 2024

·

Se alojó 1 noche

Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.

6

Mark

21 nov 2025

·

Se alojó 1 noche

Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit

6

Fuk Kwong

28 dic 2025

·

Se alojó 1 noche

The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes elogian el personal amable y atento en recepción, restaurante y spa, pero el servicio puede ser inconsistente, con informes de falta de personal, recepción lenta o desatendida, registro poco acogedor, mala comunicación y errores operativos, como cambios de habitación o cargos por registro anticipado.

Reseñas de huéspedes relacionadas

6

Christopher

27 ene 2025

·

Se alojó 1 noche

Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.

6

Janine

26 ago 2025

·

Se alojó 2 noches

We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?

2

Georgina

15 jun 2023

·

Se alojó 1 noche

The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.

2

David

20 oct 2025

·

Se alojó 2 noches

I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.

6

Stuart

24 jul 2023

·

Se alojó 3 noches

Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.

6

Paula

19 feb 2023

·

Se alojó 2 noches

Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all

10

mark

27 oct 2025

·

Se alojó 1 noche

Great service from booking in til leaving, everything was spot on spa food and room

10

Marc

20 jul 2025

·

Se alojó 3 noches

Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.

10

carolyn

9 jun 2025

·

Se alojó 4 noches

Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.

10

TIMOTHY

3 sept 2025

·

Se alojó 1 noche

Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para Ascot Racecourse, Lapland UK y Heathrow, con unos jardines agradables y un entorno clásico. Un coche es útil ya que las opciones cercanas son limitadas, y algunos huéspedes encontraron el aparcamiento o la iluminación incómodos.

Reseñas de huéspedes relacionadas

8

Antonietta

10 may 2024

·

Se alojó 2 noches

Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.

8

Jackie

20 jun 2025

·

Se alojó 2 noches

Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.

8

Nick

10 ago 2025

·

Se alojó 2 noches

Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!

6

Amy

31 jul 2023

·

Se alojó 1 noche

Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.

10

Nichola

18 mar 2023

·

Se alojó 1 noche

Lovely hotel in quiet grounds close to Heathrow airport

10

MATTHEW

12 may 2024

·

Se alojó 3 noches

Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.

10

Donna

2 mar 2025

·

Se alojó 1 noche

Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend

10

Geoffrey

25 feb 2025

·

Se alojó 2 noches

Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.

10

Tony

11 may 2025

·

Se alojó 2 noches

Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service

10

Manoj

24 jul 2023

·

Se alojó 1 noche

Parking a little far and not lit in the dark.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las comidas en el restaurante suelen ser elogiadas y el desayuno puede ser muy bueno, pero varias reseñas informan de buffets básicos o mal gestionados, colas o servicio lento. Varios señalan cargos adicionales por cafés especiales y precios generalmente altos.

Reseñas de huéspedes relacionadas

6

Timothy

8 dic 2024

·

Se alojó 1 noche

Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.

4

HEATHER

22 jun 2025

·

Se alojó 1 noche

Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !

10

Daniel

17 ago 2025

·

Se alojó 1 noche

Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.

6

Marc

25 may 2025

·

Se alojó 1 noche

Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms

8

Rob

1 jun 2024

·

Se alojó 1 noche

Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.

8

Sandra

29 jul 2025

·

Se alojó 7 noches

We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …

10

Adrian

5 nov 2024

·

Se alojó 2 noches

Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!

6

Mark

21 nov 2025

·

Se alojó 1 noche

Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit

6

Fuk Kwong

28 dic 2025

·

Se alojó 1 noche

The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.

6

C

17 ago 2025

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Se alojó 1 noche

Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	107 US$
febrero	109 US$
marzo	113 US$
abril	119 US$
mayo	134 US$
junio	255 US$
julio	199 US$
agosto	120 US$
septiembre	185 US$
octubre	159 US$
noviembre	142 US$
diciembre	147 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $172	20 $147	21	22 $109	23 $126	24 $167
25 $109	26 $116	27 $126	28 $126	29 $107	30 $116	31 $350

DO	LU	MA	MI	JU	VI	SA
1 $100	2 $118	3 $127	4 $144	5 $109	6 $119	7 $175
8 $101	9 $119	10 $129	11 $128	12 $110	13 $120	14 $180
15 $102	16 $123	17 $129	18 $137	19 $101	20 $123	21 $384
22 $105	23 $111	24 $159	25 $118	26 $105	27 $124	28 $144
29 $99	30 $178

Macdonald Berystede Hotel & Spa

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Opciones de habitación

Habitación superior, 1 cama doble (Deluxe Double)

Habitación superior, 1 cama doble (Deluxe Family 4)

Habitación Deluxe, 1 cama doble (Super Deluxe 4 Poster)

Habitación Deluxe, 1 cama doble (Super Deluxe Double)

Habitación estándar, 1 cama individual (Standard Single)

Suite, 1 cama doble (Super Deluxe Suite)

Habitación estándar, 2 camas individuales (Standard Twin)

Habitación estándar, 1 cama doble (Standard Double)

Habitación, 1 cama doble, accesible para personas con discapacidad (Accessible Double)

Habitación superior, 2 camas individuales (Deluxe Twin)

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