Macdonald Berystede Hotel & Spa
US$ 181
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 181
/ noite
Média para setembro
Média de preços por mês
Em Macdonald Berystede Hotel & Spa, a diária custa em média US$ 107 no mês mais barato (janeiro) e US$ 255 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 107 |
| fevereiro | US$ 109 |
| março | US$ 113 |
| abril | US$ 119 |
| maio | US$ 134 |
| junho | US$ 255 |
| julho | US$ 199 |
| agosto | US$ 120 |
| setembro | US$ 181 |
| outubro | US$ 159 |
| novembro | US$ 142 |
| dezembro | US$ 147 |
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set. · US$ 181
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Mais caro: junho (aprox. US$ 255)
Mais barato: janeiro (aprox. US$ 107)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você pode aproveitar as instalações recreativas, como um centro de bem-estar, uma piscina interna e uma sauna seca. Este hotel ofere...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você pode aproveitar as instalações recreativas, como um centro de bem-estar, uma piscina interna e uma sauna seca. Este hotel oferece Wi-Fi de cortesia, serviços de casamento e lareira no saguão.
Comodidades
As comodidades presentes incluem um business center, check-out expresso e jornais de cortesia no saguão. Hotel possui um espaço de 787 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Ascot. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Experimente as deliciosas opções de jantar ou brunch aos fins de semana no Acanthus, o restaurante deste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã inglês disponível diariamente, entre 8h e 10h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 126 quartos. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Com localização central em Ascot, Macdonald Berystede Hotel & Spa fica a 15 minutos de carro de LEGOLAND® Windsor e de Windsor Castle. Este hotel com spa fica a 14,9 km de Thorpe Park e a 15,9 km de River Thames.
Lugares próximos
Ascot Racecourse(1.8 milhas)
Royal Ascot Golf Club(1.9 milhas)
Sunningdale Golf Club(2.1 milhas)
Coworth Park Polo Centre(2.3 milhas)
Windlesham Golf Club(2.4 milhas)
Berkshire Golf Club(2.6 milhas)
Lapland UK(3 milhas)
Lavender Park(3.2 milhas)
Virginia Water(3.8 milhas)
Look Out Discovery Centre(5.3 milhas)
Royal Holloway, University of London(5.4 milhas)
Coral Reef Bracknells Water World(5.5 milhas)
Windsor Great Park(5.5 milhas)
Camberley Theatre(5.8 milhas)
South Hill Park(5.9 milhas)
Aeroporto de Farnborough (FAB)(12.4 milhas)
Aeroporto Heathrow (LHR)(20.9 milhas)
Aeroporto Gatwick (LGW)(42.1 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Centro de negócios
Lavagem a seco
Localização
Bagshot Road, Sunninghill, Ascot, Inglaterra, Reino Unido
Ascot Racecourse (1.8 milhas)
Royal Ascot Golf Club (1.9 milhas)
Sunningdale Golf Club (2.1 milhas)
Coworth Park Polo Centre (2.3 milhas)
Windlesham Golf Club (2.4 milhas)
Berkshire Golf Club (2.6 milhas)
Avaliações dos hóspedes
7.6
Bom
Com base em 1.923 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
43%
Famílias
21%
Grupos
17%
Viajantes individuais
1%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Macdonald Berystede Hotel & Spa, os hóspedes elogiam a simpatia da equipe e o ambiente agradável, mas muitos relatam quartos antiquados, ruído perceptível e inconsistências operacionais que, por vezes, comprometem o custo-benefício e o conforto.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Macdonald Berystede Hotel & Spa, os hóspedes elogiam a simpatia da equipe e o ambiente agradável, mas muitos relatam quartos antiquados, ruído perceptível e inconsistências operacionais que, por vezes, comprometem o custo-benefício e o conforto.
O spa e a piscina são um destaque, embora várias avaliações mencionem áreas desatualizadas, fechamentos ou reparos ocasionais, horários de maior movimento da piscina com famílias e vestiários que precisam de uma limpeza melhor. O café da manhã e o restaurante variam de excelentes a básicos, com filas ou serviço lento relatados em horários de pico e taxas extras para café especial. A localização é conveniente para Ascot e Heathrow, com terrenos agradáveis; viajantes que priorizam as comodidades de lazer em relação a quartos modernos provavelmente ficarão mais satisfeitos.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O spa e a piscina são populares, com uma boa academia e bar ou áreas externas agradáveis; no entanto, várias avaliações citam áreas desatualizadas, fechamentos ocasionais, horários de pico com famílias e vestiários que precisam de melhor manutenção. O estacionamento está disponível, mas pode ser complicado ou mal iluminado.
Avaliações dos hóspedes relacionadas
10
laura
27 de set. de 2025
·
Hospedou-se por 1 noite
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
8
John
27 de abr. de 2025
·
Hospedou-se por 1 noite
Nice and friendly staff Pool changing rooms a bit tiered
Nice and friendly staff Pool changing rooms a bit tiered
8
mary
30 de set. de 2025
·
Hospedou-se por 2 noites
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
2
Kalpana
4 de out. de 2024
·
Hospedou-se por 2 noites
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
10
Manoj
24 de jul. de 2023
·
Hospedou-se por 1 noite
Parking a little far and not lit in the dark.
Parking a little far and not lit in the dark.
4
Terry
15 de set. de 2025
·
Hospedou-se por 2 noites
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
6
Mark
21 de nov. de 2025
·
Hospedou-se por 1 noite
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
10
Rodney
3 de fev. de 2025
·
Hospedou-se por 1 noite
We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.
We really enjoyed our stay at the hotel, the room was lovely and the staff couldn't have been more helpful. The gym while not the biggest had a lot of equipment, good cardio machines and weight section. The pool was really good and we really liked the outdoor jacuzzi. The cocktails in the bar were incredibly good. I would definitely stay here again.
6
Fuk Kwong
28 de dez. de 2025
·
Hospedou-se por 1 noite
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
10
TIMOTHY
3 de set. de 2025
·
Hospedou-se por 1 noite
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos observam quartos e áreas comuns limpos, mas há relatos recorrentes de carpetes desgastados, tinta descascando, cheiro de mofo, mofo ou manchas nos banheiros e vestiários que precisam de limpeza mais frequente. A equipe de limpeza pode esquecer de limpar ou reabastecer itens.
Avaliações dos hóspedes relacionadas
4
Natalie
1 de out. de 2025
·
Hospedou-se por 1 noite
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
6
Amy
31 de jul. de 2023
·
Hospedou-se por 1 noite
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
6
Nichola
25 de mar. de 2024
·
Hospedou-se por 1 noite
We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.
We stayed in room 119, which is a standard double. The room itself felt dated and certainly well-worn (especially the carpets), but it was pleasant enough with all the facilities we needed. The let down, however, was the extremely small bathroom with obvious repair issues. The bath wooden bath panel was broken and cracked at the top, so every time we used the bath we had to be careful of our step so we didn’t catch our legs on the sharp wood. There were also black bits (really not sure what they were) coming out of the bathroom taps, which floated in the water and were left in the bath once it had drained. The room was missing any sense of luxury, which you do expect in some aspects from a 4* hotel. Our stay itself was pleasant and the staff seemed nice enough. Just a shame that the room wasn’t up to par.
2
Ashna
1 de jan. de 2025
·
Hospedou-se por 1 noite
It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
It was simply awful. The hotel is completely run down, stinks of staleness everywhere. It is desperately in need of a lick of paint at the very least. Our walls were peeling, the furniture in the room was dusty and crusty. We dared not sit on the armchairs which had the fabric clinging on for dear life. Was so upset - had New Years Eve ruined by booking here. Having been for a spa day at this hotel two years ago - I was so looking forward to staying for the first time and had the worst experience. At breakfast we had to queue up for 40 mins, had to ask for drinks and waited another 30 mins for food to be replenished. I feel for the staff who were all nice but exhausted and embarrassed by the shabby hotel. The owners need to sharpen up. Simply awful, desperately wanting a refund for a miserable stay.
8
Chris
12 de dez. de 2022
·
Hospedou-se por 1 noite
Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.
Breakfast was excellent. The room was very cold. We had to keep mentioning it and in the end they gave us a portable heater. The pool and spa area was in need of some love. Overall a nice stay BUT there are three toilets as you enter the main reception so it stunk.
8
steve
30 de nov. de 2024
·
Hospedou-se por 1 noite
Leisure facilities good room was very dated and not clean
Leisure facilities good room was very dated and not clean
4
Terry
15 de set. de 2025
·
Hospedou-se por 2 noites
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
6
Nana
29 de mai. de 2024
·
Hospedou-se por 1 noite
**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.
**Hotel Review** Upon arrival at the hotel, I was able to go to my room without any issues. However, I found that there were no amenities or toiletries in the bathroom. When I requested them, I was only provided with a toothbrush, which was quite disappointing. The general condition of the room was satisfactory. It was fairly cold at night, likely due to the age of the building. While there was regular cleaning, the towels could have been cleaner. Clean towels are an essential aspect of a comfortable stay, and this was an area that fell short. One of the highlights of my stay was the food. The quality and variety of the food were outstanding, and it significantly enhanced my overall experience. The wait staff were excellent and went above and beyond in their service. Considering the price and the overall amenities, the stay was comfortable. However, I encountered an issue with a second booking I made for my father. Despite booking a room with a king-size bed, he was given a single bed for the entire stay, with the hotel citing a lack of available rooms. This was a significant inconvenience. In summary, while the food and service were exceptional, the lack of amenities, cleanliness of towels, and booking issues were notable drawbacks.
6
Nicola
29 de out. de 2023
·
Hospedou-se por 1 noite
A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….
A friendly welcome and a buzz from the bar, the reception boasts comfort and character. Unfortunately our room was not great. Broken window, phone did not work, air con not working. Chips and mould in the bath, holes on walls around sockets. The spa area really needed cleaning and wiping up every hour. In room dining the food was good with an £8 tray charge which was a bit pricy. The breakfast staff were friendly and the breakfast was delicious. This was not a 4 star experience but can always make improvements to get there….
6
Fuk Kwong
28 de dez. de 2025
·
Hospedou-se por 1 noite
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos variam muito: muitos são espaçosos ou têm camas confortáveis, mas a decoração geralmente é antiquada e surgem problemas de manutenção (instalações envelhecidas, TVs, geladeiras, ar condicionado, telefones ou Wi-Fi com defeito). O ruído dos corredores, do andar de cima ou da rua perturba algumas estadias.
Avaliações dos hóspedes relacionadas
6
Simon
26 de jul. de 2024
·
Hospedou-se por 1 noite
We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.
We stayed in a four poster room in the original Manor House that was large and had nice original features. However, the room and bathroom were both incredibly tired and are in desperate need of a renovation. The carpet was ripped in a few places, the four poster canopy was hanging off, there were cracked tiles in the bathroom and the shower, which leaked all over the bathroom floor, was a dribble at best with non-functioning temperature controls. The “garden view” was a view of a roof and the large canopy over the outside bar area. We mentioned the condition of the room at check out and were told that the room is due for renovation in around six months. In the meantime it seems they are happy to continue selling these rooms.
6
David
24 de jan. de 2025
·
Hospedou-se por 1 noite
This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.
This is a nice hotel, although quite dated. The heating in the room took sometime to warm it up & the hot water wasn't very hot. Also I asked for a quiet room but was given a room next to the roadside which was quite noisy. The gym facility is good; but I cannot comment on the spa as I didn't use it. My meal in the restaurant was very good & the bar is quite nice & cosy.
6
Emma
28 de dez. de 2025
·
Hospedou-se por 1 noite
Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
4
david
7 de dez. de 2025
·
Hospedou-se por 1 noite
Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
Room was old and in need of updating. Sound proofing no existent and we could here everything in rooms either side. No internet and poor evening meal. On the upside great cooled breakfast.
4
Miro
18 de dez. de 2025
·
Hospedou-se por 3 noites
Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
Room smelt a bit. Noisy. No upgrade given despite Expedia level. Opening window not possible. No fridge in room. Couldn’t see aircond. Basic.
6
Louisa
24 de dez. de 2025
·
Hospedou-se por 1 noite
Mattress was poor, woke up with pains in my neck from
Mattress was poor, woke up with pains in my neck from
10
Harold
7 de dez. de 2023
·
Hospedou-se por 1 noite
I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.
I previously stayed at this place several months ago and had a terrible time principally because there was poor internet. This time not only did I get great internet but I had a wonderful room. I recommend the top floor. I was in 365. Comfy bed, huge bathtub, space heater on demand although once I got it functioning the room heating was excellent. I stayed there this time because everything as booked up. A side note: the previous night I had stayed at the Royal Forester in Ascot. The rooms are nothing special but if you get a breakfast package, you get a feast of unbelievable choices included.
8
nigel
23 de dez. de 2024
·
Hospedou-se por 1 noite
Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.
Overall an excellent hotel. Pleasant staff, easy parking, nice bar, very comfortable bed.. breakfast nice. Only downside was traffic noise at night.
6
Mark
21 de nov. de 2025
·
Hospedou-se por 1 noite
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
6
Fuk Kwong
28 de dez. de 2025
·
Hospedou-se por 1 noite
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a equipe simpática e atenciosa da recepção, restaurante e spa, mas o serviço pode ser inconsistente, com relatos de falta de pessoal, recepção lenta ou desocupada, check-in pouco acolhedor, comunicação ruim e erros operacionais, como trocas de quartos ou taxas para check-in antecipado.
Avaliações dos hóspedes relacionadas
6
Christopher
27 de jan. de 2025
·
Hospedou-se por 1 noite
Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.
Beautiful hotel and facilities. However, was kept waiting 10 & 15 minutes respectfully on both occasions I visited reception. There wasn't a queue, it just wasn't manned at peak evening times which I thought strange. 2 male members of staff entered our room unannounced whilst my partner (a female) was getting dressed, prior to the 11am cutoff. Outrageous.
6
Janine
26 de ago. de 2025
·
Hospedou-se por 2 noites
We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?
We went for my grand daughters 2nd birthday and chose this as close to London with grounds for dog walking and a nice pool. Would have been much improved if the check in had been friendlier (don't be early!) and more considerate of the struggles to get a toddler and a dog and all our luggage along miles of corridors which were not buggy friendly (even to get to the lift involved stairs). No one bothered to say we could have driven the car to within a few feet to unload and park! General feeling was of being at a conference centre. Room a bit run down, decrepit put you up bed for our toddler, not a child friendly room - every surface had a glass sheet that could be dragged off, the wardrobe was missing a sliding door and our little one pulled the ironing board onto herself because the wardrobe was fully open. We stayed two nights but the room was not serviced on the day between (we stayed out until 4 to allow for this) so we had wet towels and no tea bags or loo roll by the middle of Saturday night. The pool area is great with family swimming 9-11 and 4-7. Nice but expensive supper in the bar area which felt more child friendly than the restaurant (btw fish 'goujon's are not fish fingers) and for families you can't walk from here to anywhere else so car rides to eat out are essential. Staff were lovely to the baby but otherwise disinterested in the guests and whole place feels very understaffed - only one guy on reception all weekend day and night?
2
Georgina
15 de jun. de 2023
·
Hospedou-se por 1 noite
The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.
The service was poor. Extremely long wait at lunchtime - from getting the menu to actually getting the food. The whole experience took over 2 hours! Seemed short-staffed as waiters scrambled and seemed a bit disorganized. Found eggshells in my fried egg at breakfast, asked for a cup of hot water and that’s exactly what I got - a cup of hot water with no saucer or teaspoon. The carpet smelled musty in the hallways and the gentleman who checked me in made no eye contact the entire time and came across as unfriendly & unprofessional. For a 4-star hotel, I was extremely disappointed, as were my 4 other friends who stayed there.
2
David
20 de out. de 2025
·
Hospedou-se por 2 noites
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
6
Stuart
24 de jul. de 2023
·
Hospedou-se por 3 noites
Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.
Have stayed here before. It's ok, and they have the indoor pool and sauna/steam room etc. Check-in wasn't so welcoming, with a stern welcome and being informed we were too early. But a quick call found a room available - but a £30 charge to go and leave our bags in there. This despite the room already being ready. We only wanted to drop the bags in as we were off to see family. How not to welcome people, we said to each other. Room was ok. Spa ok, but always seems to be a bit tired. Breakfast is adequate and the hotel bar has Peroni on draft. Usual question - would we stay here again? It's a yes, but only if we want a steam room to use. Their £30 charge to put a bag in an empty room might cost them.
6
Paula
19 de fev. de 2023
·
Hospedou-se por 2 noites
Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all
Staff not welcoming at all upon check in . Not greeted by a smile or warm hello from any member of staff . Bar had no atmosphere at all
10
mark
27 de out. de 2025
·
Hospedou-se por 1 noite
Great service from booking in til leaving, everything was spot on spa food and room
Great service from booking in til leaving, everything was spot on spa food and room
10
Marc
20 de jul. de 2025
·
Hospedou-se por 3 noites
Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.
Great stay, returning in a few months. Hotel is a mix of renovated and non renovated rooms in a historic or 1970’s style building. Staff are wonderful, especially restaurant staff.
10
carolyn
9 de jun. de 2025
·
Hospedou-se por 4 noites
Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.
Staff were friendly and not overly formal - just the right mix to work with people from across the world. They were attentive to their guests needs. The grounds were lovely.
10
TIMOTHY
3 de set. de 2025
·
Hospedou-se por 1 noite
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização conveniente para Ascot Racecourse, Lapland UK e Heathrow, com terrenos agradáveis e um ambiente clássico. Um carro é útil, pois as opções próximas são limitadas, e alguns hóspedes acharam o estacionamento ou a iluminação inconvenientes.
Avaliações dos hóspedes relacionadas
8
Antonietta
10 de mai. de 2024
·
Hospedou-se por 2 noites
Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.
Great place. I was surprised with condition well-maintained inside and out. Lovely leisure facilities. Good for Solos and travelling with dog. Beautiful small foresty bit. Not much in the village. Food was not up my street and pricey. Staff were good on whole. Pleasant stay recommend, may visit again.
8
Jackie
20 de jun. de 2025
·
Hospedou-se por 2 noites
Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.
Convenient location for Ascot racecourse. Clean rooms & surrounding area. Nice little bar & good outdoor area.
8
Nick
10 de ago. de 2025
·
Hospedou-se por 2 noites
Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!
Nice place, good location for Ascot racecourse. Spa facilities are very nice, hotel is comfortable and everyone was friendly!
6
Amy
31 de jul. de 2023
·
Hospedou-se por 1 noite
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
Perfect location for the races and great to have free parking. Fine for one nights stay, you get what you pay for, had everything we needed for the night in a basic double room. Bit grubby and dated, pool area was a bit run down. Corridors are very loud and noisy, not really the hotel's fault, but the doors don't help to stop noise coming in. Shame because the hotel and grounds look lovely and it was probably a really expensive plush hotel back in the day.
10
Nichola
18 de mar. de 2023
·
Hospedou-se por 1 noite
Lovely hotel in quiet grounds close to Heathrow airport
Lovely hotel in quiet grounds close to Heathrow airport
10
MATTHEW
12 de mai. de 2024
·
Hospedou-se por 3 noites
Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.
Nice hotel with character. Rooms are decent. Staff friendly and helpful. Great countryside location.
10
Donna
2 de mar. de 2025
·
Hospedou-se por 1 noite
Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend
Beautiful building, staff very friendly and welcoming. visit Ascot only a few minutes drive away. Would recommend
10
Geoffrey
25 de fev. de 2025
·
Hospedou-se por 2 noites
Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.
Enjoyed our stay at this hotel. Excellent pool and travelling into London was easy via train.
10
Tony
11 de mai. de 2025
·
Hospedou-se por 2 noites
Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service
Excellent hotel and spa within a resonable distance to Ascot Racecourse. Really enjoyable spa experience Excellent staff and service
10
Manoj
24 de jul. de 2023
·
Hospedou-se por 1 noite
Parking a little far and not lit in the dark.
Parking a little far and not lit in the dark.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
As refeições do restaurante são frequentemente elogiadas e o café da manhã pode ser muito bom, mas várias avaliações relatam buffets básicos ou mal administrados, filas ou serviço lento. Vários observam taxas extras para cafés especiais e preços geralmente altos.
Avaliações dos hóspedes relacionadas
6
Timothy
8 de dez. de 2024
·
Hospedou-se por 1 noite
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
Nice building and spacious room. Bathroom tired and basic. Fire alarm went off late one evening and in the morning. Breakfast was nice but the staff were clearly not a well oiled machine. Asked for tea and coffee three times and they kept forgetting. Parking was also not easy. We did not use the spa facilities.
4
HEATHER
22 de jun. de 2025
·
Hospedou-se por 1 noite
Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !
Prices were high due to it being Royal Ascot it was hot and we had no aircon .. apparently none were working on our floor ! No hot water in shower .. sink waste not working so had to run water to wash etc ! Breakfast was not great and only filter coffee included anything else was extra !
10
Daniel
17 de ago. de 2025
·
Hospedou-se por 1 noite
Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.
Lovely mini-break for our anniversary. Great breakfast, fab spa facilities and attentive, friendly staff.
6
Marc
25 de mai. de 2025
·
Hospedou-se por 1 noite
Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms
Annoying to be charged extra for an other than filtered coffee / why not charge 1-2GBP extra in the breakfast at the booking stage and offer any coffee ?? Hotel is tired and in my opinion for the rate needs an upgrade to the rooms
8
Rob
1 de jun. de 2024
·
Hospedou-se por 1 noite
Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.
Enjoyed the stay although late arrival at 8pm meant to late for restaurant after a long day doing London-Essex 100mile bike ride was very disappointing. Restaurant at breakfast very busy and understaffed.
8
Sandra
29 de jul. de 2025
·
Hospedou-se por 7 noites
We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …
We dined every day and the food was reasonably priced and really good quality ..delicious and good variety ! Beds very comfortable …
10
Adrian
5 de nov. de 2024
·
Hospedou-se por 2 noites
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
Enjoyable stay breakfast was sorted for me as a coeliac I worry about cross contamination at a buffet breakfast but the staff cooked me some bacon separately and I had GF bread, shame the evening menu was gluten all the way!!
6
Mark
21 de nov. de 2025
·
Hospedou-se por 1 noite
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
6
Fuk Kwong
28 de dez. de 2025
·
Hospedou-se por 1 noite
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
The website photos presented a more luxurious hotel than our experience. What attracted us to book was that it is advertised as a hotel with a spa, and we were most looking forward to the small heated outdoor pool. Unfortunately it wasn't clear when we booked that on Boxing the pool/sauna/steam room closed at 6pm, so as we couldn't arrive until after 6pm, we could only use the spa facilities the next morning for a short time. Also disappointedly, the outdoor pool was broken over Christmas, which made this a very ordinary spa experience. The salt room also wasn't working. Our deluxe double room was comfortable, but it and the corridors could do with a little TLC. The carpet and curtains seem dated, and the woodwork paint was a bit worn. Our fridge didn't work. Breakfast was poor for a 4 star hotel, in terms of variety and quality. On the plus side, all the staff were excellent, and the hotel was very clean. Our room's bathroom has been modernised, unlike the room itself. So all in all, it was an OK stay but the hotel is not really as the image it projects itself to be.
6
C
17 de ago. de 2025
·
Hospedou-se por 1 noite
Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age
Food was Fantastic Spa was really disappointing - very old / mould in areas / way too busy as let non residents in / just very dated and should not be advertised as a spa in this day & age
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
4
Sarah
há 3 semanas
·
Hospedou-se por 1 noite
We had a superior room - and i was surprised it only had a double bed. This was the biggest issue along with the "air con" wasn't effective at all- i'd even rang the hotel in advance to see if there was aircon and was told yes. We had a vent into the room but the room stat couldn't be changed and there was no discernible flow of air! And the windows could barely be opened and they weren't near the bed anyway. Also if i'm being more critical then there were no plug sockets by the bedside tables The floor was so creaky and noisy and the bar lacked an atmosphere. Just poor all round really which is such a shame given the lovely area it's in.
We had a superior room - and i was surprised it only had a double bed. This was the biggest issue along with the "air con" wasn't effective at all- i'd even rang the hotel in advance to see if there was aircon and was told yes. We had a vent into the room but the room stat couldn't be changed and there was no discernible flow of air! And the windows could barely be opened and they weren't near the bed anyway. Also if i'm being more critical then there were no plug sockets by the bedside tables The floor was so creaky and noisy and the bar lacked an atmosphere. Just poor all round really which is such a shame given the lovely area it's in.
10
Hannah
mês passado
·
Hospedou-se por 2 noites
Brilliant stay with our kids. Beautiful staff, pool & room.
Brilliant stay with our kids. Beautiful staff, pool & room.
4
Mark
25 de jul. de 2026
·
Hospedou-se por 1 noite
Staff were very rude. The AC wasn’t working in our room and it took many efforts to change rooms, staff were keen to hang up on calls so eventually got a new room with AC after going to reception. Breakfast used to be great but food was poor and you have to pay extra for a coffee which isn’t instant. Booked a massage too which was great, but staff were keen to say we couldn’t use the pool despite us being guests and paying for a treatment. We got married here over 10 years ago and have visited often, but we’ll be in no rush to return.
Staff were very rude. The AC wasn’t working in our room and it took many efforts to change rooms, staff were keen to hang up on calls so eventually got a new room with AC after going to reception. Breakfast used to be great but food was poor and you have to pay extra for a coffee which isn’t instant. Booked a massage too which was great, but staff were keen to say we couldn’t use the pool despite us being guests and paying for a treatment. We got married here over 10 years ago and have visited often, but we’ll be in no rush to return.
2
Sayda
11 de jul. de 2026
·
Hospedou-se por 2 noites
Our stay was extremely disappointing. The hotel was old, dated, and in desperate need of refurbishment. The toilet in our room didn’t flush properly, which was unacceptable. The swimming pool smelled strongly of urine, making it unpleasant to use. The breakfast was awful—most of it was barely edible, with very poor quality food and very little choice. Overall, the hotel did not match the standard we expected, and we would not recommend staying here.
Our stay was extremely disappointing. The hotel was old, dated, and in desperate need of refurbishment. The toilet in our room didn’t flush properly, which was unacceptable. The swimming pool smelled strongly of urine, making it unpleasant to use. The breakfast was awful—most of it was barely edible, with very poor quality food and very little choice. Overall, the hotel did not match the standard we expected, and we would not recommend staying here.
10
Mark
5 de jul. de 2026
·
Hospedou-se por 1 noite
We stayed here whenever we go to Ascot or Wentworth. The hotel facilities are great and the food is always great. The hotel is busy and sometimes this reflects on the buffet breakfast. This will remain our first choice every time we are in the area.
We stayed here whenever we go to Ascot or Wentworth. The hotel facilities are great and the food is always great. The hotel is busy and sometimes this reflects on the buffet breakfast. This will remain our first choice every time we are in the area.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-04: 192.25954827651978USD
- 2026-09-05: 228.28179507751466USD
- 2026-09-06: 136.18963722419738USD
- 2026-09-07: 158.48755646667482USD
- 2026-09-08: 149.2380658988953USD
- 2026-09-09: 169.14047436676026USD
- 2026-09-10: 114.82980572586061USD
- 2026-09-11: 128.07134456939698USD
- 2026-09-12: 155.67304510040285USD
- 2026-09-13: 112.57021026763917USD
- 2026-09-14: 143.2203592140198USD
- 2026-09-15: 347.37884724273687USD
- 2026-09-16: 659.5970570312501USD
- 2026-09-17: 393.1535519256592USD
- 2026-09-18: 158.90628233871462USD
- 2026-09-19: 348.81437246093753USD
- 2026-09-20: 114.02411511459351USD
- 2026-09-21: 108.41843468780519USD
- 2026-09-22: 221.36917593841554USD
- 2026-09-23: 130.56119937858583USD
- 2026-09-24: 128.0146637084961USD
- 2026-09-25: 132.78319369659425USD
- 2026-09-26: 288.2148045608521USD
- 2026-09-27: 104.62358192749024USD
- 2026-09-28: 243.54647554397584USD
- 2026-09-29: 499.91859987487794USD
- 2026-09-30: 138.17582462730408USD
- 2026-10-01: 109.35534379615784USD
- 2026-10-02: 123.4667424369812USD
- 2026-10-03: 159.6398191711426USD
- 2026-10-04: 107.74386509246827USD
- 2026-10-05: 138.44763753623963USD
- 2026-10-06: 153.3029060119629USD
- 2026-10-07: NO DATA
- 2026-10-08: 126.58050322647095USD
- 2026-10-09: 131.50038600120544USD
- 2026-10-10: 143.65921937561035USD
- 2026-10-11: 117.67616684417726USD
- 2026-10-12: 143.27343327217102USD
- 2026-10-13: 160.83155288162231USD
- 2026-10-14: 139.4071356868744USD
- 2026-10-15: 131.61442122917177USD
- 2026-10-16: 137.94010633163452USD
- 2026-10-17: 275.23460383300784USD
- 2026-10-18: 111.06381624946594USD
- 2026-10-19: 115.16834891662599USD
- 2026-10-20: 145.96477276763918USD
- 2026-10-21: 188.9995834777832USD
- 2026-10-22: 127.67090084495545USD
- 2026-10-23: 198.1319725921631USD
- 2026-10-24: 305.5369931884766USD
- 2026-10-25: 120.7385196170807USD
- 2026-10-26: 123.48439538803102USD
- 2026-10-27: 116.0167805835724USD
- 2026-10-28: 124.70435432395936USD
- 2026-10-29: 125.23334910659791USD
- 2026-10-30: 139.00673627204895USD
- 2026-10-31: 157.9708USD
- 2026-11-01: 96.79243330879213USD
- 2026-11-02: 140.58157978515626USD
- 2026-11-03: 142.57554795684814USD
- 2026-11-04: 142.79950648040773USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Uma criança de até 3 anos de idade, por adulto registrado, tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã inglês: GBP 24 por pessoa
- Taxa para animais de estimação: GBP 15 por animal, por diária
- Animais de serviço são isentos de taxas
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa para cama dobrável: GBP 30.0 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Centro de negócios
Lavagem a seco
Geral
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Spa e centro de bem-estar
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Sala para família
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis
Serviços
Centro de negócios
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Atividades
Piscina
Jardim
Piscina interna
Piscina externa aquecida
Pool (Indoor)
Mobiliário de área externa
Terraço
Fitness Center (nearby)