Laciaville Resort and Hotel

I recently stayed at this hotel and have mixed feelings about the experience. While it appears to be close to the airport on the map, in reality, it’s quite difficult to find and traffic during rush hours can be a real headache. The staff, however, were a highlight — very friendly and helpful throughout my stay. Unfortunately, the hotel itself and its surroundings could use a good deep cleaning and better maintenance. With some improvements to cleanliness and clearer directions, this place could be much better.

I recently stayed at this hotel and have mixed feelings about the experience. While it appears to be close to the airport on the map, in reality, it’s quite difficult to find and traffic during rush hours can be a real headache. The staff, however, were a highlight — very friendly and helpful throughout my stay. They let us check in early. Unfortunately, the hotel itself and its surroundings could use a good deep cleaning and better maintenance. With some improvements to cleanliness and clearer directions, this place could be much better.

This property does not look like the pictures!!! What I liked: the driver was waiting for us at the airport. They gave us toilet paper and towels when we asked. The staff were very friendly. There was a gate to block entry into the property. It easily slept 6 of us. Air conditioners worked. What I did not like: It is located in the slums. Very scary area - not safe to walk. It is surrounded by barbed wire. A rooster crowed all night (common for PI). Although they cleaned the room, the walls are filthy, I think there was blood on our wall. The bathrooms were so bad and filled with mold that my kids refused to use the showers. However, if you are used to the slums of Cebu, this hotel is probably nice for the area.

This was a scam. Pictures posted online was not the same as the actual place. Swimming pool is barely there, the place smells like cockroach and refrigerator is rusted, air conditioner unit took 4 hours to finally feel the difference in temperature and the location is very secluded.

DO NOT STAY HERE. For starters the pictures and description of this place is completely false. Pretty much located in a ghetto. Everything was broken or dirty beyond belief. Dirt and mold stains on walls and ceilings. Stove top was a camp stove with propane tank located in doors. Toilet seat broken. No toilet paper. My daughter bedroom had a water leak in the ceiling and the bed was saturated. She ended up sleeping on the couch where the entrance to the place was. It had no window covering on it so daylight was shining in and in the morning there was a pile of people outside talking loud and pointing at her. Cockroaches in the other bedroom. We tried to use the microwave and a fire almost broke out. When I told the front desk they told me I’m not allowed to use the microwave. Tv screen filthy with food marks on it. Sinks in bathrooms did not operate. The air con in two bedrooms did not work. The name of this place has the words resort and hotel in it. This is neither!!!! FALSE!!! There’s no where to eat so we had to order jollibees chicken in so we did not have to go out on the streets. Terrible experience.