Wingate by Wyndham Newell

There were no usb ports in room for charging devices. Outside signage completely gone. Definitely needs a remodel. Staff very nice , helped in any way needed.

Carpets need to be cleaned desperately! Feet were black 25 minutes after my shower. Parking lot is in disrepair. Breakfast much better than most for sure. Staff friendly and courteous. Air/heat is great. Fire alarms went off Saturday afternoon. No nap for us. Was told this wasn’t first time. Something to do with the pool overheating. This doesn’t sound safe at all! Location fits our needs when visiting Newell WV. Will try again on our next trip.

The carpets in the hall way were definitely in need of attention, they were very dirty. I believe it said that there was a hot tub, but there was not one. The toilet gurgled all night, we reported it at check out. We did enjoy the pool and the breakfast. The attendant at breakfast was very attentive and nice.

We came from Michigan to spend the day with our Granddaughter and wanted to use the pool but couldn't because the heater was broken. We got a room with a jacuzzi it didnt work,the 8 e machine on the first floor where we were was broke had to go to 2nd floor

The pool was nice for my son, and it was close to the race track

Very good hotel some areas need extra cleaning. The pool was very nice. The staff is great very helpful. Check your expiration dates on the milk with breakfast the food is not great but ok for you for a quick meal and it's free. The beds are very comfortable. I never heard another guest in the whole place it was like staying alone. Vending machines are pretty much empty so bring extra snacks if you will need them. All in all I will stay again it is a good hotel for the price in the area.

Very pleased with our stay at this hotel. Clean, friendly, spacious, good breakfast, nice pool and a lot less expensive than other hotels we checked in the area. It's a little tired/aged but all the other factors more than compensated. Staff were great too.

I had two rooms for a quick visit with relatives accompanied by my brother. We stayed 2 nights. On Saturday morning, he reported a minor but annoying complaint - the toilet was continually running and he was bothered by the noise. He was told there were no maintenance staff on the weekends. Housekeeping cleaned my room but not his on Saturday. The old Holiday Inn Express sign was clearly still visible at night on the building. Not enough handicap parking. Poor lighting on parts of the parking lot. Nice lobby. Staff friendly when they weren't taking a smoke break out front. When we returned to the hotel Friday night, the person who was supposed to be at the front desk was outside smoking and asked us if we were checking in. When we told her we were registered, she replied, "Good. I needed this break". Free breakfast was OK: did have hot items including sausage and biscuits, some type of egg, etc. limited fresh fruit. "Hot" oatmeal was DIY using hot water. Limited breads, rolls. Few other hotel options in the area.

Very safe, great staff, clean room with a fitness room and indoor pool. I stayed there for a few days while visiting my daughter.

Jacuzzi did not work and light bulb missing in bathroom.

We were in the area for a celebration of life and this was the most convenient lodging for us. On the plus side the front desk staff was very nice and was able to extend our checkout time by an hour, a big help since we had a late flight out of Pittsburgh. Complimentary breakfast was okay, though we chose to go to a small family restaurant in town, Connie’s Corner, for breakfast the second morning; good food and service, very reasonable prices, small surcharge to use a credit card. On the downside, the common areas of the hotel were dingy and run down, stains on the carpets, etc; and our room was not serviced after our first night, even though we were out of thy e room between 10 AM and 4 PM. Not a huge deal for us since we were only there one more night but disappointing all the same.

Parking was easy. Ac was good. The carpeting in the hallways and in our room was filthy. This place needs a much needed upgrade

Hallways and elevator were very dirty.

Easy to locate, check-in was quick, room is spacious and clean

The impression when you walk in the Hotel was great! People were nice and the lobby was clean and kept up. The room was terrible. The linens were dirty, the room smelled like mold, it was a stuffy smell like there was a water leak that was not cleaned up. There were stains on the pillows, blankets, and the carpet. Honestly I do not think I would stay here again due to the smell and lack of cleanliness.

Was disappointed I’ll room was not cleaned for 3 day stay. Each evening I had to go to the front desk for clean towels

The room was spotless and the staff was very nice and friendly

So so this time. Room could have been a little cleaner. There was mold forming under counter edge at bathroom sink and I’m not sure the floor in bath had been moped in a while.

Everything at this hotel needs a good scrub. The rooms all have an odor to them and the carpet could all use a good shampoo.

I stayed at this place during the weekend when attending an outdoor event in Hammonsville, the OH side, because I don't find any suitable hotel facilities around that area. And I found this place is very convenient to access. The room is very clean and well maintained, with decent price!

There were no usb ports in room for charging devices. Outside signage completely gone. Definitely needs a remodel. Staff very nice , helped in any way needed.

Shower was good

Excellent service! Really actually felt welcomed when checking in. The bed was SUPER comfy as well!

Easy to locate, check-in was quick, room is spacious and clean

Room spacious and clean. Reception on arrival was FANTASTIC!!! Such a friendly staff member. Parking lot needs repaired/repaved.

Check in was easy, however we repeatedly had issues with our keycards not working properly. Knowing we were staying 2 nights, we opted to get the keys reprogrammed or obtained two new keys (I don’t recall what was decided). They worked much better afterwards. The water pressure in the shower was the best I’ve seen. Unfortunately, the drain could not keep up with the water output so I was always standing in the dirty water while showering. The room and bed were very comfortable. Breakfast was tasty. Wife used and liked the gym. I would stay here again.

Updated hotel. Had a few querks. Doors needed aligned. The worst was over head clomping of feet in the wee hours. Otherwise ok

WiFi was non existent, hair dryer and vent fan in bathroom did not work. Breakfast options were disappointing!

Breakfast was BAD. Everything was cold, potatoes were rock hard and cold. The room heater had a high pitched noise every time it kicked on. Kept us up ALL NIGHT. Room had a bad smell. I will say staff was nice and the water pressure was awesome.

Comfy beds.

One must not expect maintenance to take care of a toilet problem if in the evening/night time. We had to wait until after 9 am the next morning for help. We had to keep going to the rest room in the lobby all night and early morning. If a plunger had been available to the front desk perhaps we could have fixed it. Not sure. Anyway, not a pleasant time for two in their 70’s. A toilet is necessary at our age “all night”.

Check in was fast and easy. The man that greeted us was friendly and helpful.

Went to check in and was told room was canceled due to cc declined. We had.paid with PayPal thru Hotels.com .tried to show Diane email confirmation and she ignored me.asked her to call Hotels.com and she said that was not her job. She called her manager but they just talked over us.sad part is we have stayed here every year for the past several years and always loved it. Also no response on a refund to our PayPal account after trying to contact Hotels.com. so very frustrating to be treated like this.

I want to be fair in this review but we had a difficult multi-night stay. Here are the highlights. 1. We had a reservation for 2 rooms but when we arrived were told that they were on different floors. We had requested them to be close due to elderly group member that needed assistance. Initially told not an option, but a kind desk clerk finally helped us work it out. 2. Upon arriving at said rooms on 3rd floor, one smelled completely of smoke and was rough. Was told nothing to be done tonight but could fix tomorrow. They did move us in the morning next door. 3. The new room we went to was fine but was a definitely on the dirty side. 4. Upon arriving back at our hotel the final night of our stay, we found a flyer under our door telling us that the power would be OUT starting at 7 am until at least noon the next day. If we needed to use the elevator, power in the room, or have breakfast in lobby, all had to happen before 7 am. I discussed with the front desk clerk on duty and was told "I can't really do much about it. It's not really our problem since it is the power company". I get that this is out of their hands to some degree, but it is wrong to tell people so close to the time of outage. They did release us from final night of reservation and we moved to the Best Western in Steubenville which was immaculate and much nicer. Bottom line - stayed here many times over the years. It is not as nice or clean as previous trips. Almost all the front desk staff was A+.

Full hot breakfast with variety during our 5 day stay, instead of the same thing each day. Quick, thorough, friendly service from maintenance person when our TV was not working properly. Excellent handicap BR facilities. Best I have ever experienced.

Staff was SOOOOO sweet. We rolled in late from a concert with 3 very tired babies.

Convenient, comfortable stay. The breakfast was very good. Staff very friendly and helpful.

Booked a room and received a confirmation that my room was booked. Drove over 6 hours to the place just to be told they didn’t have my reservation and the front desk clerk was rude and dismissive as if I was just to drive somewhere else. The place didn’t look that great. So I drove 45 minutes away to a nicer town.

Accessible room was very large, clean, and well equipped. Staff were helpful, friendlyand respectful. Breakfast was adequate. Would have liked more variety of fresh fruit. There were apples and bananas available.

The property was sold out. I received a call from the hotel and they told me "I don't know why Expedia booked you a room here. We are sold out and have no rooms available." I need to speak to someone about how I can get a refund.

The location was perfect for our travel needs. Nice simple and filling breakfast.

Was very nice. Priced great. If i had one complaint its the entrance would be better if it was lit or beter marked. Drove past it one night. Other that that small issue. Was a great weekend.

The property was right across from the Ohio River. There was a toll bridge right below the hotel once you crossed it you were in Ohio. This was pretty neat. The town was a older town but it had a lot of history with it. We chose this hotel because it was much cheaper than the ones in and around Pittsburg due to the Taylor Swift concert. This was the reason why we were traveling out of Virginia to bring my daughter up for the concert. The only issue we had was the bathroom fan in our room 205 did not work. The beds were comfy, the breakfast was hot and the coffee was great. I would stay again if we come back to this area.

The pool was nice for my son, and it was close to the race track

Perfect for visiting the Fiesta factory and outlet

We love the location! It is beautiful!

Clean, quiet property. Easy to find and convenient.

We stayed at the hotel and went to mountaineer casino for my birthday and it was great

Our second stay here. It’s a convenient location. Clean, comfortable, several restaurants in the area. We will be back.

Very friendly. Very close and convenient to the Fiesta Outlet!

WORST BREAKFAST I EVER HAD

They have the most amazing shower. I didn't want to get out. The breakfast was top notch. The most perfect bacon, fresh omelets, easiest of making pancakes, fresh and piping hot cinnamon rolls, Best Orange juice. I didn't take a bathing suit but wish I had. The pool was crystal clear and so inviting. I wanted to jump in. The staff was the friendliest and most helpful.

We had the suite, it was clean and well maintained. We have stayed herefor years under the prior chain name. Only complaint is the breakfast has went downhill greatly. It was unimpressive to say the least.

Full hot breakfast with variety during our 5 day stay, instead of the same thing each day. Quick, thorough, friendly service from maintenance person when our TV was not working properly. Excellent handicap BR facilities. Best I have ever experienced.

Our stay was good. The room was clean & the bed was very comfortable. Breakfast was hearty. Plenty of items to choose from. The staff was very friendly & helpful.

Carpets in room were dirty. Ran out of food for breakfast and orange juice.

The room was clean and well maintained. Breakfaest was poor. Almost nothing tasted good. And limited selection.

Breakfast was BAD. Everything was cold, potatoes were rock hard and cold. The room heater had a high pitched noise every time it kicked on. Kept us up ALL NIGHT. Room had a bad smell. I will say staff was nice and the water pressure was awesome.

Excellent breakfast. Friendly staff. Clean.

It was fine, if a little expensive I thought. Buffet breakfast was high corporate standard, with non powdered eggs and sausage, pancakes. you won't go hungry, and won't be sorry you ate ti afterwards.