Clarion Pointe Cherokee

The rooms were very clean !! We have stayed her twice , and each time the rooms were very clean and staff was very friendly and helpful when we asked questions!! We will stay here again.

There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.

We found bugs in the room both days. To our horror they were on our baby's humidifier.

When we got there they gave us our room we go the room wasn’t even cleaned beds were not made rash was bagged on bench we go back downstairs she assigned us another room we go back upstairs there was someone staying in that room they assigned us another room finally got it right but not even a sorry for inconvenience didn’t know the hotel was being remodeled so each time had to go outside and around to get to front desk

Room was nicely furnished and clean. Staff were very friendly and helpful.