Name: Clarion Pointe Cherokee
Address: 185 Tsalagi Road, Cherokee (Carolina del Norte), Carolina del Norte, US
Price range: 67 US$–224 US$ per night
Rating: 8.53

Opiniones de los huéspedes

En Cherokee Inn, las reseñas destacan un personal amable, habitaciones generalmente limpias y una buena relación calidad-precio, pero también señalan renovaciones en curso, una calidad de desayuno inconsistente, una iluminación deficiente en el estacionamiento y problemas de mantenimiento periódicos, como agua caliente lenta o inexistente, piscina cerrada y servicios que no funcionan.

Los huéspedes aprecian la ubicación conveniente y tranquila cerca de las atracciones de Great Smoky Mountains y el casino. La comodidad de las habitaciones es variada: muchos encuentran espacios actualizados y confortables, mientras que otros informan sobre camas duras o muy altas, olores a humedad o humo, paredes delgadas y sistemas de calefacción y aire acondicionado ruidosos. El servicio de habitaciones y la preparación de las mismas pueden ser irregulares, con ocasionales omisiones en el servicio o falta de artículos. Espere una estancia económica con un personal atento, pero verifique el estado actual de las renovaciones y los servicios.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones se ven afectadas por las renovaciones: la piscina a menudo está cerrada, la señalización exterior es limitada y la iluminación del estacionamiento es muy pobre; se informó que el centro de negocios y una máquina de hielo no funcionaban. Hay lavandería disponible.

Reseñas de huéspedes relacionadas

10

Diane

8 sept 2024

·

Se alojó 2 noches

Need to upgrade lighting in the parking lot. Too dark!

10

Keith

8 jun 2024

·

Se alojó 1 noche

Good breakfast. Have Coke and Pepsi machine. Need lights in parking lot at night!!

10

Melissa

9 ago 2024

·

Se alojó 2 noches

The hotel is dated but very clean. The staff that I encountered were all very friendly. The breakfast was very good with plenty of options. The lighting in the parking lot was not good, they need to fix this asap. I have seen other reviews that mention the lack of lighting in the parking lot as well. Overall our stay was very nice and comfortable.

6

Bryan

1 jul 2024

·

Se alojó 3 noches

Housekeeping very attentive and helpful and worked hard to keep common areas clean. Property needs refreshing. Breakfast was good but towards the end of scheduled time, ran out of many items. No lighting in parking lot so very dark at night. Ok place to stay if looking to save money and you don't mind it feeling a little worn and outdated.

8

Cynthia

22 ago 2024

·

Se alojó 1 noche

The motel was nice--Ice machine wasn't working, very convenient to Cherokee

8

Molly

26 may 2024

·

Se alojó 2 noches

Nice large rooms - great value Pool was closed because of pump issues

8

Ann

23 sept 2024

·

Se alojó 2 noches

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

4

Deborah C

16 jun 2025

·

Se alojó 2 noches

We booked months ago and renovations are not completed. We had to move out of first roon as renovated but no furniture a refrigerator was broken...receptionist moved asap. Second room no TV working so called desk and had tofix phone. The poor hot water later in shower and sink had no plug was disappointing...then next day pool has squirl in filter again front deck and pool area had not been swept in a while...never again. Breakfast uhhh.

8

PAM

1 sept 2024

·

Se alojó 2 noches

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Brandace

6 oct 2025

·

Se alojó 1 noche

Check in was easy. The room looked good. The business center wasn't working. They are almost finished with remodeling but not quite. My sheets had a couple spots that seemed not completely clean but otherwise older but nice hotel

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Limpieza

Muchos huéspedes encuentran las habitaciones y las áreas comunes muy limpias, pero las reseñas también informan sobre insectos, olores a humedad y un servicio de habitaciones inconsistente, que incluye omisiones en el servicio o basura/pelo que quedó.

Reseñas de huéspedes relacionadas

10

Lisa

21 jul 2024

·

Se alojó 2 noches

Staff were all very personable and courteous. Breakfast was fantastic. The only negatives we encountered, the hallways smelled like mildew, the toilet in my in-laws rooms was not secure and their TV did not work. Our room was good. We had no issues.

4

Hunter

29 nov 2025

·

Se alojó 2 noches

There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.

8

Deanna

7 nov 2024

·

Se alojó 1 noche

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

2

THOMAS

28 nov 2025

·

Se alojó 2 noches

We found bugs in the room both days. To our horror they were on our baby's humidifier.

2

Michelle

14 jul 2025

·

Se alojó 1 noche

Ac didn’t work right. It was like a swamp. Floor was dirty.

6

Kenneth

29 oct 2024

·

Se alojó 2 noches

I booked for two nights and hanged the tag for maid service on next morning. But they didn’t do it. The receptionist told me that the breakfast will be served from 6 am but actually started at 7. And no bread for the toaster. Only bagels and muffins.

6

Joe

12 jun 2024

·

Se alojó 1 noche

There was half of a soda drink left in the frig. And the trash can was about 1/3 full....not completely emptied. Otherwise, everything was OK.

10

Meredith

15 may 2025

·

Se alojó 1 noche

Very clean and safe.

4

Ronald

9 dic 2024

·

Se alojó 1 noche

When this was Hampton Inn, it was kept up. Now it has deteriorated, carpets are disgusting, hair left in shower and sink areas. Needs to be updated and cleaned better. I have stayed there 10 plus times over the last 5-6 years and this is the worst it has ever been. I will not be back unless something is done!

6

Christopher

28 dic 2024

·

Se alojó 1 noche

The staff is super friendly and the property is really nice and laid back. The only issue i had is i dont believe the room had been vacuumed because there was about 20 ladybugs on the floor near the air unit and a couple of stink bugs.

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Habitaciones

Las habitaciones son generalmente cómodas y algunas han sido renovadas recientemente, con distribuciones espaciosas para muchos. Sin embargo, los huéspedes mencionan camas muy firmes o inusualmente altas, humedad y ruido del sistema de calefacción/aire acondicionado o paredes delgadas, olores ocasionales a humo y problemas esporádicos en la habitación, como televisores que no funcionan o refrigeradores débiles.

Reseñas de huéspedes relacionadas

8

Jessica

19 may 2025

·

Se alojó 1 noche

Great stay but there was a strange humidity in the room, making the floor extremely slipping upon entering and I almost busted my butt twice. Even the carpet felt wet. Other than that, clean and great view.

6

JEFF

30 dic 2024

·

Se alojó 2 noches

The heating and cooling unit in the room was very loud and sounded like it needed maintenance. The door did not lock very securely.

8

Bob

22 jun 2025

·

Se alojó 1 noche

Nice, clean, and friendly staff. Undergoing renovations, breakfast choices slim but ok, room was clean and most of all...the bed was very comfortable!

8

rhonda

2 jun 2025

·

Se alojó 1 noche

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

8

Tyler

8 oct 2024

·

Se alojó 3 noches

TV didn't work kinda sucked but other than that good stay

8

Miranda

7 sept 2024

·

Se alojó 1 noche

Everyone is very nice and the property is clean. Currently being renovated. The only downside was the bed, it was only 3 pillows on a king bed... found 1 more in the closet but they mashed down to nothing

6

Laurie

12 jul 2024

·

Se alojó 2 noches

The room smelled strongly of cigarette smoke. The beds were extremely firm.

8

Michael

23 jun 2025

·

Se alojó 2 noches

First room smelled heavily of smoke even though this was a “smoke free” property. Second room had not been prepared for guests and the third room the lamp was broken and the socket and bulb were hangout. I carried it down to the front desk and she got another lamp and brought it to the room. She hooked it up and it worked. The bed was the best attribute of this property.

8

Bruce

29 jul 2025

·

Se alojó 1 noche

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

8

Helen

14 oct 2024

·

Se alojó 1 noche

Room was ok, buffet breakfast was fine. A/C unit was as incredibly noisy and smelled damp when heating the room, left it off so sleep was possible.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es frecuentemente elogiado por ser amable, servicial y eficiente al realizar el check-in. Algunos informes señalan una comunicación inconsistente, acceso limitado a la ropa de cama fuera de horario, un incidente de verificación de llaves relajado y un asistente de desayuno desatento.

Reseñas de huéspedes relacionadas

10

Faye

22 sept 2024

·

Se alojó 5 noches

Friendly & knowledge of area. My second stay this year. Saw improvements being made to enhance the property.

8

Deanna

7 nov 2024

·

Se alojó 1 noche

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

8

Tommy

16 sept 2024

·

Se alojó 4 noches

I was overall satisfied with this property. The areas that needed attention looked like they were in the process of being renovated. The free breakfast exceeded my expectations. Most of the staff were friendly and helpful. Two big complaints were they gave someone a room key to my room without verifying with me that it was ok. They took the person at their word that they were my father, which he was. But they should have called and verified that it was okay. The second complaint was the designated smoking area was right out the front door where everyone loads and unloads their vehicles. You and your stuff is being permeated with cigarette smoke.

10

Rita

19 ago 2025

·

Se alojó 3 noches

Staff was very friendly and helpful

6

Chris

15 jun 2025

·

Se alojó 2 noches

Overall, the stay was ok. Some of the staff wasn't so friendly. The room was ok, it did have a musty/stuffiness to it. The beds are HARD, just an fyi. It was clean-ish. We did have to get towels and toilet paper from the front because it wasn't stocked. Semi-quiet, our last night it was a bit noisey, but nothing major. My family and I were disappointed in the breakfast. There was really nothing to it. Pancakes and waffles you cook yourself. Cereal and oatmeal. That was all. So we opted to find food some place else. (Shout out to Mabel's Kitchen)

10

Sheldon

20 jul 2024

·

Se alojó 1 noche

Stay was great and the staff are fantastic!!

8

rhonda

2 jun 2025

·

Se alojó 1 noche

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

10

BETTY

25 jun 2025

·

Se alojó 1 noche

The employees were really nice. Got me checked in quickly.

10

James

25 sept 2024

·

Se alojó 1 noche

Great place to stay. Lady at the front desk was very helpful. Breakfast was really good too. An excellent value.

10

Paula

2 ene 2025

·

Se alojó 1 noche

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para Great Smoky Mountains, el GSMR y el casino, en un entorno generalmente tranquilo. Varias reseñas citan la dificultad para encontrar la propiedad o sentirse incómodo debido a las áreas de estacionamiento muy oscuras y la señalización mínima.

Reseñas de huéspedes relacionadas

10

Charles

8 mar 2025

·

Se alojó 1 noche

Easy check-in, convenient location, good value. We were happy with our stay and will gladly stay again.

10

Stacey

7 jun 2024

·

Se alojó 2 noches

We loved the property, very clean, very quiet, absolutely great breakfast and free. The staff was absolutely amazing. The only complaint is the parking lot needs lights.

10

Jonghoon

4 jul 2024

·

Se alojó 2 noches

Quiet, peaceful area, easy to access Great Smoky mountains NP.

8

Christopher

20 may 2024

·

Se alojó 1 noche

The hotel is great. Clean, updated and affordable. Was very hard to find at night. No sign and zero street lights. The front desk told us they were trying to fix the sign. I will definitely stay here again.

8

Leslie

16 dic 2023

·

Se alojó 1 noche

Very clean and nice property. Used to be a Hampton Inn, so no signage was a little difficult. I did feel very uncomfortable in the parking lot returning from event at 11pm, as it was very dark, no lighting in the parking area.

10

Brian

19 may 2025

·

Se alojó 3 noches

First time to stay in Cherokee NC. Close drive to many restaurants and close to to entrance of Great Smokies National Park. Will plan on staying there on our next check thru the area.

8

Karuna

29 may 2025

·

Se alojó 1 noche

The location is perfect from the Great smoky mountains. The building was clean, safe and the staff were good.

10

Randy

2 sept 2023

·

Se alojó 1 noche

Staff was friendly and professional. They are in the middle of switching ownership, so there was no name of the building.

8

PAM

1 sept 2024

·

Se alojó 2 noches

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Casie

10 ago 2024

·

Se alojó 1 noche

It was in a good location.

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Comida

Las opiniones sobre el desayuno son inconsistentes: a muchos les gustaron los artículos calientes como gofres, huevos y salchichas, mientras que otros encontraron la selección escasa, artículos faltantes o el servicio comenzando tarde. La calidad general parece variar según el día.

Reseñas de huéspedes relacionadas

6

Keith

3 ago 2025

·

Se alojó 1 noche

The breakfast was not like it used to be or as pictured. At least They weren’t rationing the milk this time. They used to have sausage and eggs and biscuits. This time it was only waffles and cereal.

10

Pamela

5 ago 2024

·

Se alojó 1 noche

Staff was friendly and accommodating. Holtel and rooms were clean and comfortable. Great continental breakfast choices!

8

Bruce

29 jul 2025

·

Se alojó 1 noche

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

10

Chelsea

13 abr 2024

·

Se alojó 1 noche

I’d definitely stay here again!! Breakfast was awesome as well!!

6

Suzanne

29 oct 2023

·

Se alojó 1 noche

The room was very nice; however, the parking lot was dark - lack of sufficient lighting which made it difficult to see. The venue had poor signage. It was formerly a Hampton Inn but did not have a sign indicating it was now the Cherokee Inn. Breakfast was a farce. Why have it? My husband and I left and went to Wendy's which was much better. I am undecided if I will stay there again as there are plenty of other nice places to stay.

4

Tommy

20 jun 2025

·

Se alojó 3 noches

the breakfast was not good at all there was no milk for cereal available unless you went to the desk and asked for it, there was no fruit and there was no hot food (eggs bacon,

8

Ann

23 sept 2024

·

Se alojó 2 noches

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

10

Paula

2 ene 2025

·

Se alojó 1 noche

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

6

linda

4 jul 2024

·

Se alojó 1 noche

There was no lighting in the parking lot- extremely dark. No hot food ready for breakfast but person in charge of food was out smoking. There was at least 10 people waiting. We were not able to wait and booking a hotel with breakfast was one of the reasons to pick this hotel.

10

Timothy

2 ago 2024

·

Se alojó 3 noches

Extremely courteous and helpful staff. Convenient location to local attractions. Breakfast was included with stay and was great each day.

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Mes	Precio medio
enero	79 US$
febrero	93 US$
marzo	81 US$
abril	88 US$
mayo	91 US$
junio	94 US$
julio	103 US$
agosto	91 US$
octubre	103 US$
noviembre	81 US$
diciembre	82 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $224
18 $91	19 $106	20 $92	21 $92	22 $92	23 $208	24 $208
25 $81	26 $83	27 $83	28 $83	29 $77	30 $142	31 $127

DO	LU	MA	MI	JU	VI	SA
1 $78	2 $83	3 $70	4 $70	5 $75	6 $152	7 $150
8 $70	9 $68	10 $67	11 $67	12 $68	13 $96	14 $101
15 $68	16 $67	17 $70	18 $70	19 $70	20 $103	21 $104
22 $70	23 $69	24 $68	25 $69	26 $67	27 $149	28 $149
29 $68	30 $70

Clarion Pointe Cherokee

Precios para Clarion Pointe Cherokee

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio, no fumadores

Habitación, 1 cama de matrimonio grande, no fumadores

Habitación estándar, 2 camas de matrimonio, no fumadores

Reseñas de los huéspedes sobre Clarion Pointe Cherokee

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Precios para las próximas fechas