Name: Clarion Pointe Cherokee
Address: 185 Tsalagi Road, Cherokee, Caroline du Nord, US
Price range: 67 $US–208 $US per night
Rating: 8.53

Ce qu'en disent des voyageurs

Au Cherokee Inn, les avis mettent en avant un personnel accueillant, des chambres généralement propres et un bon rapport qualité-prix, mais soulignent également des rénovations en cours, une qualité de petit-déjeuner variable, un éclairage insuffisant du parking et des problèmes d'entretien périodiques tels que de l'eau chaude lente ou inexistante, une piscine fermée et des équipements défectueux.

Les clients apprécient l'emplacement pratique et calme, à proximité des attractions des Great Smoky Mountains et du casino. Le confort des chambres est mitigé : beaucoup trouvent des espaces rénovés et confortables, tandis que d'autres signalent des lits durs ou très hauts, une humidité ou des odeurs de fumée, des murs fins et une climatisation bruyante. Le service de ménage et la préparation des chambres peuvent être aléatoires, avec parfois un service manqué ou un manque de fournitures. Attendez-vous à un séjour économique avec un personnel serviable, mais vérifiez l'état actuel des rénovations et des équipements.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont affectées par les rénovations : la piscine est souvent fermée, la signalisation extérieure est limitée et l'éclairage du parking est très faible ; le centre d'affaires et une machine à glaçons ont été signalés hors service. Des installations de blanchisserie sont disponibles.

Avis de voyageur à ce sujet

10

Diane

8 sept. 2024

·

A séjourné 2 nuits

Need to upgrade lighting in the parking lot. Too dark!

10

Keith

8 juin 2024

·

A séjourné 1 nuit

Good breakfast. Have Coke and Pepsi machine. Need lights in parking lot at night!!

10

Melissa

9 août 2024

·

A séjourné 2 nuits

The hotel is dated but very clean. The staff that I encountered were all very friendly. The breakfast was very good with plenty of options. The lighting in the parking lot was not good, they need to fix this asap. I have seen other reviews that mention the lack of lighting in the parking lot as well. Overall our stay was very nice and comfortable.

6

Bryan

1 juil. 2024

·

A séjourné 3 nuits

Housekeeping very attentive and helpful and worked hard to keep common areas clean. Property needs refreshing. Breakfast was good but towards the end of scheduled time, ran out of many items. No lighting in parking lot so very dark at night. Ok place to stay if looking to save money and you don't mind it feeling a little worn and outdated.

8

Cynthia

22 août 2024

·

A séjourné 1 nuit

The motel was nice--Ice machine wasn't working, very convenient to Cherokee

8

Molly

26 mai 2024

·

A séjourné 2 nuits

Nice large rooms - great value Pool was closed because of pump issues

8

Ann

23 sept. 2024

·

A séjourné 2 nuits

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

4

Deborah C

16 juin 2025

·

A séjourné 2 nuits

We booked months ago and renovations are not completed. We had to move out of first roon as renovated but no furniture a refrigerator was broken...receptionist moved asap. Second room no TV working so called desk and had tofix phone. The poor hot water later in shower and sink had no plug was disappointing...then next day pool has squirl in filter again front deck and pool area had not been swept in a while...never again. Breakfast uhhh.

8

PAM

1 sept. 2024

·

A séjourné 2 nuits

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Brandace

6 oct. 2025

·

A séjourné 1 nuit

Check in was easy. The room looked good. The business center wasn't working. They are almost finished with remodeling but not quite. My sheets had a couple spots that seemed not completely clean but otherwise older but nice hotel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres et les espaces communs très propres, mais les avis font également état de la présence d'insectes, d'odeurs de moisi et d'un service de ménage inégal, avec un service manqué ou des déchets/cheveux oubliés.

Avis de voyageur à ce sujet

10

Lisa

21 juil. 2024

·

A séjourné 2 nuits

Staff were all very personable and courteous. Breakfast was fantastic. The only negatives we encountered, the hallways smelled like mildew, the toilet in my in-laws rooms was not secure and their TV did not work. Our room was good. We had no issues.

4

Hunter

29 nov. 2025

·

A séjourné 2 nuits

There were bugs in our room and the man that worked the front desk smelled horrible. He brought a roll away bed to our room and no lie, our room smelled like a barn for hours. Absolutely nauseating. We also went downstairs to fix our kids cereal, and the milk was sour and rancid.

8

Deanna

7 nov. 2024

·

A séjourné 1 nuit

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

2

THOMAS

28 nov. 2025

·

A séjourné 2 nuits

We found bugs in the room both days. To our horror they were on our baby's humidifier.

2

Michelle

14 juil. 2025

·

A séjourné 1 nuit

Ac didn’t work right. It was like a swamp. Floor was dirty.

6

Kenneth

29 oct. 2024

·

A séjourné 2 nuits

I booked for two nights and hanged the tag for maid service on next morning. But they didn’t do it. The receptionist told me that the breakfast will be served from 6 am but actually started at 7. And no bread for the toaster. Only bagels and muffins.

6

Joe

12 juin 2024

·

A séjourné 1 nuit

There was half of a soda drink left in the frig. And the trash can was about 1/3 full....not completely emptied. Otherwise, everything was OK.

10

Meredith

15 mai 2025

·

A séjourné 1 nuit

Very clean and safe.

4

Ronald

9 déc. 2024

·

A séjourné 1 nuit

When this was Hampton Inn, it was kept up. Now it has deteriorated, carpets are disgusting, hair left in shower and sink areas. Needs to be updated and cleaned better. I have stayed there 10 plus times over the last 5-6 years and this is the worst it has ever been. I will not be back unless something is done!

6

Christopher

28 déc. 2024

·

A séjourné 1 nuit

The staff is super friendly and the property is really nice and laid back. The only issue i had is i dont believe the room had been vacuumed because there was about 20 ladybugs on the floor near the air unit and a couple of stink bugs.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables et certaines ont été récemment rénovées, avec des agencements spacieux pour beaucoup. Cependant, les clients mentionnent des lits très fermes ou anormalement hauts, de l'humidité et du bruit provenant du système de climatisation ou de murs fins, des odeurs de fumée occasionnelles et des problèmes sporadiques dans les chambres tels que des téléviseurs ne fonctionnant pas ou des réfrigérateurs faibles.

Avis de voyageur à ce sujet

8

Jessica

19 mai 2025

·

A séjourné 1 nuit

Great stay but there was a strange humidity in the room, making the floor extremely slipping upon entering and I almost busted my butt twice. Even the carpet felt wet. Other than that, clean and great view.

6

JEFF

30 déc. 2024

·

A séjourné 2 nuits

The heating and cooling unit in the room was very loud and sounded like it needed maintenance. The door did not lock very securely.

8

Bob

22 juin 2025

·

A séjourné 1 nuit

Nice, clean, and friendly staff. Undergoing renovations, breakfast choices slim but ok, room was clean and most of all...the bed was very comfortable!

8

rhonda

2 juin 2025

·

A séjourné 1 nuit

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

8

Tyler

8 oct. 2024

·

A séjourné 3 nuits

TV didn't work kinda sucked but other than that good stay

8

Miranda

7 sept. 2024

·

A séjourné 1 nuit

Everyone is very nice and the property is clean. Currently being renovated. The only downside was the bed, it was only 3 pillows on a king bed... found 1 more in the closet but they mashed down to nothing

6

Laurie

12 juil. 2024

·

A séjourné 2 nuits

The room smelled strongly of cigarette smoke. The beds were extremely firm.

8

Michael

23 juin 2025

·

A séjourné 2 nuits

First room smelled heavily of smoke even though this was a “smoke free” property. Second room had not been prepared for guests and the third room the lamp was broken and the socket and bulb were hangout. I carried it down to the front desk and she got another lamp and brought it to the room. She hooked it up and it worked. The bed was the best attribute of this property.

8

Bruce

29 juil. 2025

·

A séjourné 1 nuit

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

8

Helen

14 oct. 2024

·

A séjourné 1 nuit

Room was ok, buffet breakfast was fine. A/C unit was as incredibly noisy and smelled damp when heating the room, left it off so sleep was possible.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué comme étant amical, serviable et efficace à l'arrivée. Quelques signalements font état d'une communication incohérente, d'un accès limité au linge après les heures d'ouverture, d'un incident de vérification des clés laxiste et d'un personnel de petit-déjeuner inattentif.

Avis de voyageur à ce sujet

10

Faye

22 sept. 2024

·

A séjourné 5 nuits

Friendly & knowledge of area. My second stay this year. Saw improvements being made to enhance the property.

8

Deanna

7 nov. 2024

·

A séjourné 1 nuit

Besides the infestation of lady bugs, and the bathroom wasn't totally clean the room good. The morning breakfast attendant really needed to do her joband not sit around talking to a co-worker/friend. Garbage was overflowing and the coffee was out.

8

Tommy

16 sept. 2024

·

A séjourné 4 nuits

I was overall satisfied with this property. The areas that needed attention looked like they were in the process of being renovated. The free breakfast exceeded my expectations. Most of the staff were friendly and helpful. Two big complaints were they gave someone a room key to my room without verifying with me that it was ok. They took the person at their word that they were my father, which he was. But they should have called and verified that it was okay. The second complaint was the designated smoking area was right out the front door where everyone loads and unloads their vehicles. You and your stuff is being permeated with cigarette smoke.

10

Rita

19 août 2025

·

A séjourné 3 nuits

Staff was very friendly and helpful

6

Chris

15 juin 2025

·

A séjourné 2 nuits

Overall, the stay was ok. Some of the staff wasn't so friendly. The room was ok, it did have a musty/stuffiness to it. The beds are HARD, just an fyi. It was clean-ish. We did have to get towels and toilet paper from the front because it wasn't stocked. Semi-quiet, our last night it was a bit noisey, but nothing major. My family and I were disappointed in the breakfast. There was really nothing to it. Pancakes and waffles you cook yourself. Cereal and oatmeal. That was all. So we opted to find food some place else. (Shout out to Mabel's Kitchen)

10

Sheldon

20 juil. 2024

·

A séjourné 1 nuit

Stay was great and the staff are fantastic!!

8

rhonda

2 juin 2025

·

A séjourné 1 nuit

Property is in the process of being updated. We have stayed here before. Problem is the new updates includes beds that are so high we had trouble getting in bed. They were above my waist. It became a topic of discussion at breakfast with other guests as to how we got into the beds. The girl that works at 8pm told us that she could not get us towel, pillows or clean pillowcases as she was not allowed in the linen closet and did not have a key. She told us to come back at 11pm. We dont stay up until 11pm. WTH

10

BETTY

25 juin 2025

·

A séjourné 1 nuit

The employees were really nice. Got me checked in quickly.

10

James

25 sept. 2024

·

A séjourné 1 nuit

Great place to stay. Lady at the front desk was very helpful. Breakfast was really good too. An excellent value.

10

Paula

2 janv. 2025

·

A séjourné 1 nuit

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les Great Smoky Mountains, le GSMR et le casino, dans un cadre généralement calme. Plusieurs commentaires mentionnent des difficultés à trouver l'établissement ou un sentiment de malaise dû à des zones de stationnement très sombres et à une signalisation minimale.

Avis de voyageur à ce sujet

10

Charles

8 mars 2025

·

A séjourné 1 nuit

Easy check-in, convenient location, good value. We were happy with our stay and will gladly stay again.

10

Stacey

7 juin 2024

·

A séjourné 2 nuits

We loved the property, very clean, very quiet, absolutely great breakfast and free. The staff was absolutely amazing. The only complaint is the parking lot needs lights.

10

Jonghoon

4 juil. 2024

·

A séjourné 2 nuits

Quiet, peaceful area, easy to access Great Smoky mountains NP.

8

Christopher

20 mai 2024

·

A séjourné 1 nuit

The hotel is great. Clean, updated and affordable. Was very hard to find at night. No sign and zero street lights. The front desk told us they were trying to fix the sign. I will definitely stay here again.

8

Leslie

16 déc. 2023

·

A séjourné 1 nuit

Very clean and nice property. Used to be a Hampton Inn, so no signage was a little difficult. I did feel very uncomfortable in the parking lot returning from event at 11pm, as it was very dark, no lighting in the parking area.

10

Brian

19 mai 2025

·

A séjourné 3 nuits

First time to stay in Cherokee NC. Close drive to many restaurants and close to to entrance of Great Smokies National Park. Will plan on staying there on our next check thru the area.

8

Karuna

29 mai 2025

·

A séjourné 1 nuit

The location is perfect from the Great smoky mountains. The building was clean, safe and the staff were good.

10

Randy

2 sept. 2023

·

A séjourné 1 nuit

Staff was friendly and professional. They are in the middle of switching ownership, so there was no name of the building.

8

PAM

1 sept. 2024

·

A séjourné 2 nuits

The property is in the middle of major upgrading - changing from one brand to another; still, the interior was clean, well appointed and inviting. The staff was welcoming and well trained. The outside needs signs to indicate it is open, because it looks like it is closed.

8

Casie

10 août 2024

·

A séjourné 1 nuit

It was in a good location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont variables : beaucoup ont apprécié les plats chauds comme les gaufres, les œufs et les saucisses, tandis que d'autres ont trouvé le choix limité, des articles manquants ou un service commençant en retard. La qualité globale semble varier d'un jour à l'autre.

Avis de voyageur à ce sujet

6

Keith

3 août 2025

·

A séjourné 1 nuit

The breakfast was not like it used to be or as pictured. At least They weren’t rationing the milk this time. They used to have sausage and eggs and biscuits. This time it was only waffles and cereal.

10

Pamela

5 août 2024

·

A séjourné 1 nuit

Staff was friendly and accommodating. Holtel and rooms were clean and comfortable. Great continental breakfast choices!

8

Bruce

29 juil. 2025

·

A séjourné 1 nuit

A decent place for 1 night. Price was good. The walls were a little thin for noise blockage from the adjoining room. Breakfast could use an upgrade. It was sparse with 3 options for sugary cereal, a few prepackaged baked goods and the usual waffel maker. Coffee offered only powdered creamer. Got milk from next to cereal. Ho hum....

10

Chelsea

13 avr. 2024

·

A séjourné 1 nuit

I’d definitely stay here again!! Breakfast was awesome as well!!

6

Suzanne

29 oct. 2023

·

A séjourné 1 nuit

The room was very nice; however, the parking lot was dark - lack of sufficient lighting which made it difficult to see. The venue had poor signage. It was formerly a Hampton Inn but did not have a sign indicating it was now the Cherokee Inn. Breakfast was a farce. Why have it? My husband and I left and went to Wendy's which was much better. I am undecided if I will stay there again as there are plenty of other nice places to stay.

4

Tommy

20 juin 2025

·

A séjourné 3 nuits

the breakfast was not good at all there was no milk for cereal available unless you went to the desk and asked for it, there was no fruit and there was no hot food (eggs bacon,

8

Ann

23 sept. 2024

·

A séjourné 2 nuits

The rooms were clean and nicely appointed although they could use some updating. The hotel is undergoing a franchise change so the staff are hoping some money gets put into upgrades. The staff was friendly and helpful. Breakfast was decent. There were waffles, eggs, sausage, hash rounds, cereal, yogurt, juices, and breads. The only thing we would have liked on the bar was some fresh fruit. There are washer/dryers on the 2nd floor.

10

Paula

2 janv. 2025

·

A séjourné 1 nuit

Very nice stay. Property is being remodeled and my room was very nice. Bed very comfortable. Staff and Service were amazing! Breakfast Provided-Omelet, sausage, waffles,cereal, etc.

6

linda

4 juil. 2024

·

A séjourné 1 nuit

There was no lighting in the parking lot- extremely dark. No hot food ready for breakfast but person in charge of food was out smoking. There was at least 10 people waiting. We were not able to wait and booking a hotel with breakfast was one of the reasons to pick this hotel.

10

Timothy

2 août 2024

·

A séjourné 3 nuits

Extremely courteous and helpful staff. Convenient location to local attractions. Breakfast was included with stay and was great each day.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	79 $US
février	93 $US
mars	81 $US
avril	88 $US
mai	91 $US
juin	94 $US
juillet	103 $US
août	91 $US
octobre	103 $US
novembre	81 $US
décembre	82 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $91	19 $106	20 $92	21 $92	22 $92	23 $208	24 $208
25 $81	26 $83	27 $83	28 $83	29 $77	30 $142	31 $127

di	lu	ma	me	je	ve	sa
1 $78	2 $83	3 $70	4 $70	5 $75	6 $152	7 $150
8 $70	9 $68	10 $67	11 $67	12 $68	13 $96	14 $101
15 $68	16 $67	17 $70	18 $70	19 $70	20 $103	21 $104
22 $70	23 $69	24 $68	25 $69	26 $67	27 $149	28 $149
29 $68	30 $70

Clarion Pointe Cherokee

Prix pour Clarion Pointe Cherokee

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 grand lit, non-fumeurs

Chambre, 1 très grand lit, non-fumeurs

Chambre Standard, 2 grands lits, non-fumeurs

Avis des voyageurs sur Clarion Pointe Cherokee

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir