Quality Inn & Suites Medford Airport

No

I made a mistake with the original booking, and the staff resolved the mistake with ease!

This is more about how they made it quite difficult to refund the money they basically stole from me. I didn't know anything about the rule that locals could not stay at this hotel, I booked the room, and upon arrival they showed me the door, neither they nor Hotels.com have bothered to follow up with me. Thanks for nothing.

Parking was easy and well lit

We paid to book through Hotels.com in advance and were advised on arrival that it was against their policy to allow locals to reserve a room. Then they would not authorize a refund! Considering the funny smell in the lobby, they may have saved me....