斯特布里奇 - 布里姆菲爾德凱富套房飯店

Equipment in Gym is old and broken Water in indoor pool tastes dirty and was not vacuumed once while there

Safe parking, clean room, helpful staff

Good staff and two pools and hot tub good breakfast

The hotel was nice. The rooms were clean and spacious and the beds are very comfortable. I just wish the hot tub wasnt broken. I picked this hotel specifically because it had a hot tub...

Loved the lake view and how well maintained the property was. Bar hours of operation are based on occupancy which makes it hard for a night cap, but understandable being in a quiet area.

Everything was fine. Wish the hot tub was working.

Nice place to stay. My only complaint was the condition of the indoor pool. I was really looking forward to using it. But the water was murky. Could have been all the kids that used it but it grossed me out! The outdoor pool was being monopolized by a whole family. And the hot tub was closed. But it was ok orherwise

Checkin was easy. Room was nice. Pool and bar/ lounge were open. Everything was good.

It's a big hotel. Pool and gym were great. The open gym at 5:30am

Only downside was that the hot tub was closed

Safe parking, clean room, helpful staff

It was dirty and the room smelled so bad I had to put tissue in my nose to stop the smell. Very disappointed would never return.

We were actually in a section detached from the main hotel, A little inconvenient because it was raining and we had to go out in the rain to get to the fitness center. BUT it was a very quiet area, which was actually more important to us. Room and bathroom were very large. Floor didn't look dirty but when we wiped up some spilled water there was a lot of dirt on it. Cabinet in bathroom needed to be resanded and stained. But overall very nice.

First room smelled musty and the toilet did not flush… at all!! We had just finished unpacking after a 6 hour drive and already had changed into pjs. Had to pack again to move to a different room. This room also smelled misty, but not as bad. Skipped the breakfast. Wasn’t interested in taking any chances. Will not return.

The room was q good size. But, the room was very dated. The furniture was worn down, sagging, fraying looks like it has been there for 30 years. The bathroom tub looks dirty. Definitely needs to be remodeled. The location is good. Right off the highway. The beds were comfortable.

Room 208 - Shower drain is was clogged and walls broken with cracks. No ventilation in bathroom; looks like a fake one on ceiling, but has no switch so you can't turn it on. Could use a paint job on sink counter as pain is peeling. Floor should be vacuumed as there were hair balls. Overall, very gross.

We checked in at 3:06PM and checked out at 2:15AM. The smell of chlorine from the indoor pool was nauseating and we were across from the ice machine which was extremely noisy. How anyone could stand that smell staying multiple days in that room astonishes me. Never again!

Safe, clean

Property was very well kept. Room was spacious and clean.

The facilities were very clean and the staff were great. The room was great and the bed was comfy. I would stay there again.

The scam being perpetuated by hotels: charging "per fees," but not children fees, is crazy. Our pet just sleeps on her blanket that we bring to each room. We paid the same for this room as everyone in the hotel, plus a $35 "pet fee," and yet we got the shabbiest room we have been in!

Room was no frills but very spacious and comfortable for our family of four and puppy. We were in a building apart from the main building and it was easy to take the dog out for potty breaks to the side where she could explore some woods and pond. The only complaint is that this was a motel type layout where we could hear people right outside our door coming and going, which would make our dog a little anxious. We loved having Cracker Barrel right there too for a meal after check out!

The bed was awful. Woke up with one hell of a back ache!!! The parking area is a bit confusing!

The pros: the breakfast was basic but hot and fresh the staff was professional and the room was clean. The cons: the room is in need of update and maintenance. The heater fan in room 210 made continuous noise every time came on disrupting my sleep. I could have asked for another room but I didnt notice the noise nntil I was in bed and after a 21 hour travel day, I wasnt getting out of bed. I did inform the young man at the front desk.

Poor water pressure, overall wouldn’t recommend

Super comfy beds! Friendly front desk staff. 10/10 for cleanliness.

I reserved and paid $612.12 for two HOTEL rooms on hotels.com for Comfort Inn & Suites Sturbridge-Brimfield in Sturbridge. When I arrived, I was told my two rooms were outside in the MOTEL area on the grounds. NO WHERE in my reservation did it say outside/motel rooms. Told by hotel that it's hotels.com problem. Told by hotels.com that the hotel gave the the description of saying "Located on the ground floor" which implies HOTEL room on the first floor. The Comfort Inn's and hotels.com websites shows NO exterior photos of the MOTEL part of their grounds and their outside MOTEL rooms are described as "Different Building", "Ground Floor", and "Exterior Corridor". The employee also told me that their description of "Pet-Friendly Room" means MOTEL room. Um, how am I supposed to know pet-friendly means motel room. I checked in late (8pm+) with my sister and young children. Kids tired and hungry so too late to get a new hotel room. Told no HOTEL rooms available. Forced to walk outside (bugs/dark) for ice, pool, food. Mosquitos entered the MOTEL rooms each time the doors were opened. I never would have reserved these two expensive rooms had I'd known they were MOTEL rooms. Ruined our family time.

Property was very well kept. Room was spacious and clean.

Was given an upgrade to a wonderful suite

Nice view of water!

Check in and check out were terrible

Super friendly and helpful staff, always making sure that everything is perfect

The bar and breakfast staff were very nice. When checking out the clerk was kind of rude implying I was trying to avoid paying the dog fees and was in the wrong room for dogs . I brought the dogs with me when I checked in and checked out and went to the room assigned. The hotel had my CC info and I expected to pay the fee mentioned on the contract. If they don’t want dogs be a dog free hotel. Note there were no issues with my two 15 lb senior, well behaved dogs.

Our stay was good. Just when we asked for towels changed out while we were gone for the day, they forgot.

The excellent staff and the bar lounge

We were 15 minutes earlier than 3pm check in time. The front desk made us wait 15 minutes before check us in, even when the room was ready. I mean he was doing his job, I don't blame him. But this small little curtesy let people feel homely and welcoming. Other than that it was pretty good experience and the free breakfast was amazing, everyone loved it. Transportation from there can be bit difficult to get as it is a small place with not much options.

The check-in was smooth and seamless. The young man at the counter was very pleasant. The room was clean and spacious. Located next to a gas station Mini Mart and restaurant which was very convenient. I was traveling by motorcycle and they allowed me to park underneath the canopy. The next morning, I found a nice note from the staff with a bag of rags to wipe down my bike, which was a nice touch.

Very friendly and professional staff were able to have my room ready for early check in.

Everyone there is very friendly!

It was a nice stay. My shower drain was clogged and did not get repaired the next day as promised so I had to do it myself after returning from a job site at 2 AM. Beds are a little hard but everything else was great. They are very nice here.

Good location close to main highway but still quiet. Restaurant nearby.

Everything we needed was on-site. Easy walk to Cracker Barrel for dinner, convenience store down in front of the hotel was an easy gas fill-up before getting back on the road the next morning. Adequate space to walk and toilet our dog - they even have poop bags and dump station for them available. I definitely will keep this place on my future stay list.

I stayed at Comfort Inn for one night as I was traveling for work. The hotel is conveniently located to the highway, gas station, Cracker Barrel, and Dunkin Donuts. The hotel was clean and specious and offered free breakfast. The front desk staff was also very helpful.

Nice staff, very convenient to I84 & Mass Pike, close to various food and tourist options

This was clean and quiet and a two minute drive from old sturbridge village

Great location

Great, easy location to Tree House and shopping.

Good location. Convenient to everything.

Convenient location

Easy to access from highway.

Amazing staff!! Breakfast was delicious, there was regular pancake mix as well as seasonal pancake mix! Loved that they have a completely different first floor section for people who have dogs. This made it nice that we didn't have to worry about our dog making too much noise for upstair, downstair people.

Friendly staff, comfortable bed. Breakfast selections could be better.

Our family stayed for one night on our way home from vacation. Hotel was very clean. Inside and outside pools are right next to each other and the kids had fun going back and forth between them. Breakfast was okay. The hours are short - 6-9am. When we got there at 8am they were out of a lot of things and rather than checking and replenishing we had to ask the woman working what was empty before she replenished.

The breakfast bar was very poor

The pros: the breakfast was basic but hot and fresh the staff was professional and the room was clean. The cons: the room is in need of update and maintenance. The heater fan in room 210 made continuous noise every time came on disrupting my sleep. I could have asked for another room but I didnt notice the noise nntil I was in bed and after a 21 hour travel day, I wasnt getting out of bed. I did inform the young man at the front desk.

always friendly,clean,just wish they would have a bottle of hot sauce on the breakfast bar,stayed here a few times & everyone has always nice

Great young man at check in Jake Wish there was something other than scrambled eggs and sausage every morning for breakfast selection

I want a refund. On a night where I was going to already get less than 6 hours of sleep, it took 30 minutes to check in. On top of this, there was no breakfast served; mot even coffee.

Loved the lake view and how well maintained the property was. Bar hours of operation are based on occupancy which makes it hard for a night cap, but understandable being in a quiet area.

Checkin was easy. Room was nice. Pool and bar/ lounge were open. Everything was good.