Embassy Suites by Hilton Cincinnati RiverCenter
233 US$
/ noche
Promedio para octubre
Precios para Embassy Suites by Hilton Cincinnati RiverCenter
Selecciona fechas para ver precios y disponibilidad
233 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Embassy Suites by Hilton Cincinnati RiverCenter, los precios por noche son de 128 US$ de media en el mes más barato (diciembre) y de 238 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 141 US$ |
| febrero | 141 US$ |
| marzo | 163 US$ |
| abril | 182 US$ |
| mayo | 174 US$ |
| junio | 223 US$ |
| julio | 238 US$ |
| agosto | 196 US$ |
| septiembre | 236 US$ |
| octubre | 233 US$ |
| noviembre | 165 US$ |
| diciembre | 128 US$ |
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F
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A
M
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oct · 233 US$
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Más caro: julio (aprox. 238 US$)
Más barato: diciembre (aprox. 128 US$)
Acerca de esta propiedad
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios
Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Covington? En este hotel tienes a tu disposición 743 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Embassy Suites by Hilton Cincinnati RiverCenter te ofrece la posibilidad de tomar algo en The Neat, aunque también puedes ir a un bar-cafetería. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. El desayuno a la carta gratuito se ofrece entre semana de 06:00 a 09:00, mientras que el horario de sábados y domingos es de 07:00 a 10:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 227 habitaciones con frigorífico y televisión LCD. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Embassy Suites by Hilton Cincinnati RiverCenter, disfrutarás de una fantástica ubicación en el centro de Covington, a solo cinco minutos en coche de Great American Ball Park y Acuario de Newport. Además, este hotel se encuentra a 3,1 km de Estadio Paycor y a 6,5 km de University of Cincinnati.
Qué hay cerca
Valle del río Ohio(0.1 millas)
Centro de convenciones Northern Kentucky(0.1 millas)
Ohio River(0.1 millas)
John A. Roebling Suspension Bridge(0.5 millas)
Parque Smale Riverfront(0.7 millas)
The SkyStar Wheel Cincinnati(0.7 millas)
National Underground Railroad Freedom Center(0.7 millas)
Salón de la Fama y Museo de los Cincinnati Reds(0.7 millas)
The Andrew J Brady Music Center(0.8 millas)
Great American Ball Park(0.8 millas)
MainStrasse Village(0.9 millas)
La biblioteca mercantil(0.9 millas)
Carew Tower(1 millas)
Fountain Square(1 millas)
Heritage Bank Center(1 millas)
Cincinnati, OH (LUK-A. Municipal de Cincinnati-Lunken Field)(8.2 millas)
Aeropuerto internacional de Cincinnati-Northern Kentucky (CVG)(13.3 millas)
Hamilton, OH (HAO-Butler County Regional)(26.2 millas)
Servicio de lavandería
Ascensor
Centro de negocios
Personal multilingüe
Salas de reuniones
Campo de golf (cercano)
Ubicación
10 E Rivercenter Blvd, Covington, Kentucky, Estados Unidos
Valle del río Ohio (0.1 millas)
Centro de convenciones Northern Kentucky (0.1 millas)
Ohio River (0.1 millas)
John A. Roebling Suspension Bridge (0.5 millas)
Parque Smale Riverfront (0.7 millas)
The SkyStar Wheel Cincinnati (0.7 millas)
Opciones de habitación
10
Suite, 1 cama de matrimonio grande con sofá cama, accesible en silla de ruedas, microondas
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Suite, varias camas, microondas, vistas al río
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 8
900 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Suite presidencial, 1 cama de matrimonio grande, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
1152 ft²
BalcónZona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Suite ejecutiva, 1 cama de matrimonio grande con sofá cama, microondas
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
800 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Suite, 1 cama de matrimonio grande con sofá cama, microondas
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Suite, varias camas, microondas
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 6
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
9
Suite, 1 cama de matrimonio grande con sofá cama, microondas, vistas al río
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
8
Habitación, 1 cama de matrimonio grande con sofá cama, accesible en silla de ruedas (Roll-in Shower)
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
624 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Embassy Suites by Hilton Cincinnati RiverCenter
7.7
Bueno
Basado en 1141 comentarios verificados
¿Quién se queda aquí?
Trabajo
22%
Pareja
25%
Familia
39%
Grupo
9%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Embassy Suites by Hilton Cincinnati RiverCenter recibe elogios por su ubicación accesible a pie junto al río, las vistas al horizonte y las espaciosas suites, pero muchos huéspedes informan de interiores anticuados, problemas de mantenimiento y una presión operativa que afecta al registro de entrada, el servicio de habitaciones y el confort.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Embassy Suites by Hilton Cincinnati RiverCenter recibe elogios por su ubicación accesible a pie junto al río, las vistas al horizonte y las espaciosas suites, pero muchos huéspedes informan de interiores anticuados, problemas de mantenimiento y una presión operativa que afecta al registro de entrada, el servicio de habitaciones y el confort.
Las quejas frecuentes mencionan olores a humedad, alfombras y muebles desgastados, avistamientos esporádicos de plagas e inconsistencias en la calefacción, ventilación y aire acondicionado o el agua caliente, aunque algunas habitaciones están limpias y son cómodas. El desayuno y la recepción nocturna suelen ser lo más destacado, pero la falta de personal y el agotamiento de suministros a veces provocan largas colas u opciones limitadas. La piscina y las instalaciones se sienten antiguas, con cierres ocasionales o agua muy fría, y el garaje adjunto tiene un coste adicional y puede ser confuso de usar. Espere una base conveniente con un espacio generoso, pero con un mantenimiento y un servicio variables.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones se sienten anticuadas. En varias reseñas se menciona que la piscina está fría, sobreclorada, sucia o cerrada, y que el aparcamiento en el garaje adjunto es de pago y confuso; las opciones y el servicio de bar y restaurante son limitados o lentos a veces.
Reseñas de huéspedes relacionadas
6
Sujoy
6 jul 2025
·
Se alojó 1 noche
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
4
Julie
15 ago 2025
·
Se alojó 1 noche
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Matt
1 ago 2025
·
Se alojó 1 noche
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Pat
30 dic 2024
·
Se alojó 5 noches
Over all, I like the property but hated the fact that I had to pay for parking
Over all, I like the property but hated the fact that I had to pay for parking
2
Sara
18 ago 2025
·
Se alojó 2 noches
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
Laura
13 ene 2025
·
Se alojó 2 noches
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
8
Sean
4 sept 2023
·
Se alojó 1 noche
did not like how tight the parking garage is
did not like how tight the parking garage is
10
ROBERT
9 abr 2024
·
Se alojó 1 noche
Was great except the pool was closed.
Was great except the pool was closed.
6
Tiffany
7 jul 2025
·
Se alojó 1 noche
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
6
Stephanie
21 jul 2025
·
Se alojó 1 noche
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente, con informes recurrentes de olores a humedad o moho, alfombras y muebles manchados y baños que no se limpian a fondo. Varias reseñas también mencionan plagas y que el servicio de habitaciones no se presenta a menos que se solicite.
Reseñas de huéspedes relacionadas
2
Connie
4 ago 2025
·
Se alojó 2 noches
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
4
Bridget
6 abr 2025
·
Se alojó 2 noches
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
2
Amber
11 ago 2024
·
Se alojó 1 noche
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
2
Sara
18 ago 2025
·
Se alojó 2 noches
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
ALaundra
22 jul 2025
·
Se alojó 2 noches
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
2
Sherri
5 nov 2025
·
Se alojó 2 noches
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
6
Stephanie
21 jul 2025
·
Se alojó 1 noche
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
2
Natalie
28 abr 2025
·
Se alojó 1 noche
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
4
Adam
8 nov 2025
·
Se alojó 4 noches
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
4
Wendy
14 jul 2025
·
Se alojó 3 noches
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas y tienen buenas vistas al río, pero las habitaciones son anticuadas y muchos informan de sistemas de calefacción, ventilación y aire acondicionado que no enfrían ni calientan correctamente, accesorios o puertas defectuosas e inconsistencias en el agua caliente; algunas habitaciones tienen olores persistentes a humedad.
Reseñas de huéspedes relacionadas
10
Susan
30 abr 2025
·
Se alojó 1 noche
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
8
Patricia
8 oct 2024
·
Se alojó 4 noches
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
6
Jon
9 jul 2024
·
Se alojó 1 noche
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
8
Matt
1 ago 2025
·
Se alojó 1 noche
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Paul
19 abr 2025
·
Se alojó 2 noches
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Christina
6 ago 2025
·
Se alojó 1 noche
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
6
Fabian
5 ene 2025
·
Se alojó 4 noches
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
6
SHEMEIKA
16 sept 2025
·
Se alojó 2 noches
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
6
Kristina
31 ago 2024
·
Se alojó 1 noche
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
2
Michael
21 jul 2025
·
Se alojó 1 noche
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial, pero el servicio es variado: largas colas y habitaciones no listas a la hora del registro de entrada, sobreventa ocasional o errores en la asignación de habitaciones, servicio lento en el bar y servicio de habitaciones limitado.
Reseñas de huéspedes relacionadas
10
Yvonne
30 sept 2025
·
Se alojó 2 noches
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
2
Aubrey
2 sept 2025
·
Se alojó 1 noche
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
4
Julie
15 ago 2025
·
Se alojó 1 noche
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Terrol
1 ago 2025
·
Se alojó 4 noches
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
6
John
8 ago 2025
·
Se alojó 3 noches
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
6
keith
2 ago 2025
·
Se alojó 2 noches
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
8
Bryan
16 ago 2025
·
Se alojó 3 noches
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
2
Hannah
28 mar 2025
·
Se alojó 1 noche
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
2
Daniel T
2 ago 2025
·
Se alojó 1 noche
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
4
Matthew
3 ago 2025
·
Se alojó 1 noche
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación junto al río muy accesible a pie, con fácil acceso al centro de Cincinnati, estadios y restaurantes, además de vistas panorámicas del río Ohio.
Reseñas de huéspedes relacionadas
10
Kris R
1 ago 2025
·
Se alojó 1 noche
Great location, very convenient.
Great location, very convenient.
10
Susan
30 abr 2025
·
Se alojó 1 noche
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
10
Paul
19 abr 2025
·
Se alojó 2 noches
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Brian
2 jul 2025
·
Se alojó 2 noches
Great location to walk to Reds game. Easy to get to. Great staff!
Great location to walk to Reds game. Easy to get to. Great staff!
10
Dayna
1 jul 2025
·
Se alojó 1 noche
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
10
Shawn
21 mar 2025
·
Se alojó 2 noches
Great area on the River. Walkable to Cincinnati across the bridge
Great area on the River. Walkable to Cincinnati across the bridge
10
tonia
2 ago 2025
·
Se alojó 1 noche
Great stay - right on the river. Staff is awesome!
Great stay - right on the river. Staff is awesome!
8
Deborah
28 jul 2025
·
Se alojó 3 noches
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
10
Tami
26 ago 2025
·
Se alojó 1 noche
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
10
Dean
9 may 2025
·
Se alojó 1 noche
Great location on the river.
Great location on the river.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno gratuito, especialmente las tortillas hechas al momento, recibe elogios frecuentes, y la recepción nocturna con bebidas es una ventaja. A veces se agotan los artículos, las colas son largas y el bar o restaurante puede ser limitado o lento.
Reseñas de huéspedes relacionadas
10
Yvonne
30 sept 2025
·
Se alojó 2 noches
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
10
Brenda
14 ago 2025
·
Se alojó 2 noches
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
6
Jennifer
14 sept 2025
·
Se alojó 1 noche
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
4
Julie
15 ago 2025
·
Se alojó 1 noche
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
James
26 may 2025
·
Se alojó 3 noches
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
8
Leeloni
23 jul 2025
·
Se alojó 2 noches
Good bar
Good bar
10
joe
8 sept 2025
·
Se alojó 1 noche
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
8
Chelsea
1 sept 2025
·
Se alojó 1 noche
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
10
Sandra
23 sept 2025
·
Se alojó 4 noches
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
6
Wendy
21 feb 2025
·
Se alojó 2 noches
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Licy E.
8 jul 2026
·
Se alojó 5 noches
La ubicación es buena puedes ir a todo lados apie. Buenas camas para dormir. No me gustó una señora del desayuno se mostró ostil incluso apago la waflera y cuando no se había terminado de cocinar. Es un falta de respeto. Deben orientar el personal para que pues atender correctamente a los Huéspedes.
La ubicación es buena puedes ir a todo lados apie. Buenas camas para dormir. No me gustó una señora del desayuno se mostró ostil incluso apago la waflera y cuando no se había terminado de cocinar. Es un falta de respeto. Deben orientar el personal para que pues atender correctamente a los Huéspedes.
2
Ivy Sol Mary
7 jul 2026
·
Se alojó 4 noches
El check in era a lad 3pm y llegamos a las 9pm y no tenían nuestra habitación preparada. Cuando al fin entramos al cuarto, no tenían jabón, papel de baño a mitad el rollo. Las sabanas tenían una mancha marrón, el cuarto se veía un poco deteriorado, la luz del baño estaba todo el tiempo parpadeando. El desayuno era hasta las 10am pero luego el luned aparentementr era hasta las 9 y llegamos 10 minutos antes de las 9. Nos dijeron que no habían huevos, y lo que quedaba del buffet cuando fuimos a servirnos se llevaron las bandejas en nuestra cara, también cuando fuimos a prepararnos los waffles apagaron la maquina mientras estaba preparandolos y la persona que estana ahí, una mujer joven con trenzas largar me gritó y me faltó el respeto. Estuve con mi familia desde el viernes hasta luned y en ningún momento nos limpiaron el cuarto, no nod botaron la basurs ni nos dieron toallas nuevas. Hablamos con un supervisor en el front desk y le dijimos todo lo que había pasado y pars nada sirvió por que no hizo nada al respecto por atender nuestras necesidades ni tampoco atender la situación de falta de respeto de su personal de servicio. En fin un lugar horrible, con servicio horrible, para nada les recomiendo que se queden. Si pudiera darle 0 estrellas lo haría.
El check in era a lad 3pm y llegamos a las 9pm y no tenían nuestra habitación preparada. Cuando al fin entramos al cuarto, no tenían jabón, papel de baño a mitad el rollo. Las sabanas tenían una mancha marrón, el cuarto se veía un poco deteriorado, la luz del baño estaba todo el tiempo parpadeando. El desayuno era hasta las 10am pero luego el luned aparentementr era hasta las 9 y llegamos 10 minutos antes de las 9. Nos dijeron que no habían huevos, y lo que quedaba del buffet cuando fuimos a servirnos se llevaron las bandejas en nuestra cara, también cuando fuimos a prepararnos los waffles apagaron la maquina mientras estaba preparandolos y la persona que estana ahí, una mujer joven con trenzas largar me gritó y me faltó el respeto. Estuve con mi familia desde el viernes hasta luned y en ningún momento nos limpiaron el cuarto, no nod botaron la basurs ni nos dieron toallas nuevas. Hablamos con un supervisor en el front desk y le dijimos todo lo que había pasado y pars nada sirvió por que no hizo nada al respecto por atender nuestras necesidades ni tampoco atender la situación de falta de respeto de su personal de servicio. En fin un lugar horrible, con servicio horrible, para nada les recomiendo que se queden. Si pudiera darle 0 estrellas lo haría.
10
Aldo
21 oct 2025
·
Se alojó 1 noche
Muy buen servicio y ubicación
Muy buen servicio y ubicación
10
Donato
2 abr 2024
·
Todo muy bien.
Todo muy bien.
10
Ron
hace 2 semanas
·
Se alojó 1 noche
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 02:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 179.08110895462036USD
- 2026-10-31: 260.00402448349USD
- 2026-11-01: 156.41850988311768USD
- 2026-11-02: 134.25961146850585USD
- 2026-11-03: 130.6162792514801USD
- 2026-11-04: 158.25098910751342USD
- 2026-11-05: 137.0574614124298USD
- 2026-11-06: 172.09420408706666USD
- 2026-11-07: 146.52651254501342USD
- 2026-11-08: 125.61135743179321USD
- 2026-11-09: 135.15466916503905USD
- 2026-11-10: 132.4760241043091USD
- 2026-11-11: 129.85686613388063USD
- 2026-11-12: 128.46159395294188USD
- 2026-11-13: 160.57700098571777USD
- 2026-11-14: 260.937618057251USD
- 2026-11-15: NO DATA
- 2026-11-16: 149.5373351585388USD
- 2026-11-17: 148.53372762069702USD
- 2026-11-18: 145.52290500717163USD
- 2026-11-19: 128.46159395294188USD
- 2026-11-20: 140.50487586250304USD
- 2026-11-21: 157.27639882888795USD
- 2026-11-22: 112.40389898109436USD
- 2026-11-23: 119.42914320144654USD
- 2026-11-24: 119.637604353714USD
- 2026-11-25: 125.0145725517273USD
- 2026-11-26: 122.32608418045044USD
- 2026-11-27: 130.3915407497406USD
- 2026-11-28: 175.63109696426392USD
- 2026-11-29: 128.4397370185852USD
- 2026-11-30: 131.47241656646727USD
- 2026-12-01: 130.4688090286255USD
- 2026-12-02: 149.57747740936279USD
- 2026-12-03: 141.14548569030762USD
- 2026-12-04: 130.3915407497406USD
- 2026-12-05: 150.54094269638063USD
- 2026-12-06: 113.40750651893616USD
- 2026-12-07: 164.59141404800414USD
- 2026-12-08: 166.59862912368774USD
- 2026-12-09: 166.68609103927614USD
- 2026-12-10: 135.08210038337708USD
- 2026-12-11: 159.6896333755493USD
- 2026-12-12: 284.0004946685791USD
- 2026-12-13: 212.20019188156127USD
- 2026-12-14: 160.57700098571777USD
- 2026-12-15: 112.91639197006225USD
- 2026-12-16: 112.40389898109436USD
- 2026-12-17: 114.41111405677795USD
- 2026-12-18: 148.53372762069702USD
- 2026-12-19: 145.1782182472229USD
- 2026-12-20: 113.40750651893616USD
- 2026-12-21: 118.74113680801392USD
- 2026-12-22: 116.14231484375USD
- 2026-12-23: 116.41832058792114USD
- 2026-12-24: 117.1929173538208USD
- 2026-12-25: 118.07588452568054USD
- 2026-12-26: 119.42914320144654USD
- 2026-12-27: 112.97160679016113USD
- 2026-12-28: 201.68471651916505USD
- 2026-12-29: 328.7304801269531USD
- 2026-12-30: NO DATA
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 06:00 a 23:00.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Para acceder a este alojamiento, no es necesario el coche.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Aparcamiento: 28 USD por día (entrada y salida libre)
- Mascotas: 75 USD por alojamiento, por estancia
- No se cobran tasas por los animales de servicio
- Cargo por registro de salida tardía: 75.00 USD
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Ascensor
Centro de negocios
Personal multilingüe
Salas de reuniones
Campo de golf (cercano)
General
Máquinas expendedoras
Desayuno gratuito
Braille or Raised Signage
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Aparcamiento
Estación de carga para coches eléctricos
Parking (Off-street)
Parking (Self) (surcharge)
Internet
WiFi gratuito
Servicios
Centro de negocios
Ascensor
Personal multilingüe
Salas de reuniones
Servicio de lavandería
Consigna de equipajes
24-Hour Front Desk
Computer Station
Concierge Services
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Well-Lit Path to Entrance
Actividades
Campo de golf (cercano)
Fitness
Pool Sun Loungers
Television in Common Areas