Embassy Suites by Hilton Cincinnati RiverCenter
233 USD
a notte
Media per ottobre
Prezzi per Embassy Suites by Hilton Cincinnati RiverCenter
Seleziona le date per controllare prezzi e disponibilità
233 USD
a notte
Media per ottobre
Prezzi medi mensili
Presso Embassy Suites by Hilton Cincinnati RiverCenter, il prezzo per notte è in media di 128 USD nel mese più economico (dicembre) e di 238 USD nel mese più caro (luglio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 141 USD |
| febbraio | 141 USD |
| marzo | 163 USD |
| aprile | 182 USD |
| maggio | 174 USD |
| giugno | 223 USD |
| luglio | 238 USD |
| agosto | 196 USD |
| settembre | 236 USD |
| ottobre | 233 USD |
| novembre | 165 USD |
| dicembre | 128 USD |
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ott · 233 USD
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Prezzo più alto: luglio (circa 238 USD)
Prezzo più basso: dicembre (circa 128 USD)
Informazioni su questa struttura
Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta e una palestra. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi
Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta e una palestra. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Covington? Presso un hotel avrai a disposizione 743 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.
Ristorazione
Visita The Neat, il ristorante di Embassy Suites by Hilton Cincinnati RiverCenter, o approfitta di uno snack bar in loco. Incontra gli altri ospiti al cocktail di benvenuto offerto tutti i giorni. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione preparata su ordinazione è servita gratuitamente dalle ore 06:00 alle ore 09:00 nei giorni feriali e dalle ore 07:00 alle ore 10:00 nel fine settimana.
Camere
Rilassati in una delle 227 camere della struttura, complete di frigorifero e TV LCD. Riposati su un comodo letto con materasso a doppio strato e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di set di cortesia gratuiti e asciugacapelli.
Posizione
La posizione in cui si trova Embassy Suites by Hilton Cincinnati RiverCenter di Covington è centralissima, a solo 5 minuti di auto da Great American Ball Park e Newport Aquarium. Questo hotel si trova a 3,1 km da Paycor Stadium e 6,5 km da University of Cincinnati.
Nelle vicinanze
Valle del fiume Ohio(0.1 miglia)
Northern Kentucky Convention Center(0.1 miglia)
Ohio River(0.1 miglia)
Ponte sospeso John A. Roebling(0.5 miglia)
Smale Riverfront Park(0.7 miglia)
The SkyStar Wheel Cincinnati(0.7 miglia)
National Underground Railroad Freedom Center(0.7 miglia)
Cincinnati Reds Hall of Fame & Museum(0.7 miglia)
The Andrew J Brady Music Center(0.8 miglia)
Great American Ball Park(0.8 miglia)
MainStrasse Village(0.9 miglia)
The Mercantile Library(0.9 miglia)
Carew Tower(1 miglia)
Fountain Square(1 miglia)
Heritage Bank Center(1 miglia)
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)(8.2 miglia)
Aeroporto Internazionale di Cincinnati - Northern Kentucky (CVG)(13.3 miglia)
Hamilton, OH (HAO-Aeroporto Regionale di Butler County)(26.2 miglia)
Servizio lavanderia
Ascensore
Business center
Personale multilingue
Sale riunioni
Campo da golf (nelle vicinanze)
Posizione
10 E Rivercenter Blvd, Covington (Kentucky), Kentucky, Stati Uniti d'America
Valle del fiume Ohio (0.1 miglia)
Northern Kentucky Convention Center (0.1 miglia)
Ohio River (0.1 miglia)
Ponte sospeso John A. Roebling (0.5 miglia)
Smale Riverfront Park (0.7 miglia)
The SkyStar Wheel Cincinnati (0.7 miglia)
Opzioni camera
10
Suite, 1 letto king con divano letto, accesso in sedia a rotelle, microonde
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
624 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
6
Suite, letti multipli, microonde, vista fiume
Dettagli della camera
1 Letto Matrimoniale Large
, 2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 8
900 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
5
Suite Presidenziale, 1 letto king, balcone
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 4
1152 ft²
BalconeZona pranzo separataAria condizionataRiscaldamentoWi-Fi (gratuito)
8
Suite Executive, 1 letto king con divano letto, microonde
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
800 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
7
Suite, 1 letto king con divano letto, microonde
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
624 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
10
Suite, letti multipli, microonde
Dettagli della camera
2 Letti Matrimoniali Alla Francese
e 1 Divano Letto
Posti letto: 6
624 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
9
Suite, 1 letto king con divano letto, microonde, vista fiume
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
624 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
8
Camera, 1 letto king con divano letto, accesso in sedia a rotelle, microonde (Roll-in Shower)
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
624 ft²
Aria condizionataRiscaldamentoWi-Fi (gratuito)
Recensioni degli ospiti su Embassy Suites by Hilton Cincinnati RiverCenter
7.7
Buono
Sulla base di 1141 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
22%
In coppia
25%
Famiglia
39%
Gruppo
9%
In solitaria
2%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Embassy Suites by Hilton Cincinnati RiverCenter riceve apprezzamenti per la sua posizione lungofiume, facilmente esplorabile a piedi, per la vista sullo skyline e per le suite spaziose, ma molti ospiti segnalano interni datati, problemi di manutenzione e difficoltà operative che influiscono sul check-in, sulle pulizie e sul comfort.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Embassy Suites by Hilton Cincinnati RiverCenter riceve apprezzamenti per la sua posizione lungofiume, facilmente esplorabile a piedi, per la vista sullo skyline e per le suite spaziose, ma molti ospiti segnalano interni datati, problemi di manutenzione e difficoltà operative che influiscono sul check-in, sulle pulizie e sul comfort.
Le lamentele più frequenti riguardano odori di muffa, moquette e mobili usurati, avvistamenti occasionali di parassiti e malfunzionamenti o irregolarità nell'impianto di riscaldamento/raffreddamento o nell'acqua calda, anche se alcune camere sono pulite e confortevoli. La colazione e il ricevimento serale sono spesso punti di forza, ma la carenza di personale e l'esaurimento delle scorte a volte portano a lunghe code o a una scelta limitata. La piscina e le strutture appaiono datate, con chiusure occasionali o acqua molto fredda segnalate, e il garage collegato è a pagamento e può essere complicato da usare. Aspettatevi una base comoda e spaziosa, ma con una manutenzione e un servizio variabili.
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Servizi
Le strutture appaiono datate. Molte recensioni fanno notare che la piscina è fredda, troppo clorata, sporca o chiusa, e il parcheggio nel garage collegato è a pagamento e complicato; le opzioni e il servizio del bar e del ristorante sono a volte limitati o lenti.
Recensioni degli ospiti correlate
6
Sujoy
6 lug 2025
·
Soggiorno di 1 notte
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
4
Julie
15 ago 2025
·
Soggiorno di 1 notte
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Matt
1 ago 2025
·
Soggiorno di 1 notte
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Pat
30 dic 2024
·
Soggiorno di 5 notti
Over all, I like the property but hated the fact that I had to pay for parking
Over all, I like the property but hated the fact that I had to pay for parking
2
Sara
18 ago 2025
·
Soggiorno di 2 notti
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
Laura
13 gen 2025
·
Soggiorno di 2 notti
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
8
Sean
4 set 2023
·
Soggiorno di 1 notte
did not like how tight the parking garage is
did not like how tight the parking garage is
10
ROBERT
9 apr 2024
·
Soggiorno di 1 notte
Was great except the pool was closed.
Was great except the pool was closed.
6
Tiffany
7 lug 2025
·
Soggiorno di 1 notte
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
6
Stephanie
21 lug 2025
·
Soggiorno di 1 notte
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
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Pulizia
La pulizia è incoerente, con segnalazioni ricorrenti di odori di muffa o di umidità, moquette e mobili macchiati e bagni non puliti a fondo. Diverse recensioni menzionano anche la presenza di parassiti e la mancata presentazione delle addette alle pulizie a meno che non venga richiesto.
Recensioni degli ospiti correlate
2
Connie
4 ago 2025
·
Soggiorno di 2 notti
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
4
Bridget
6 apr 2025
·
Soggiorno di 2 notti
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
2
Amber
11 ago 2024
·
Soggiorno di 1 notte
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
2
Sara
18 ago 2025
·
Soggiorno di 2 notti
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
ALaundra
22 lug 2025
·
Soggiorno di 2 notti
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
2
Sherri
5 nov 2025
·
Soggiorno di 2 notti
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
6
Stephanie
21 lug 2025
·
Soggiorno di 1 notte
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
2
Natalie
28 apr 2025
·
Soggiorno di 1 notte
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
4
Adam
8 nov 2025
·
Soggiorno di 4 notti
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
4
Wendy
14 lug 2025
·
Soggiorno di 3 notti
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
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Camere
Le suite sono spaziose e offrono una buona vista sul fiume, ma le camere sono datate e molti segnalano che l'impianto di riscaldamento/raffreddamento non funziona correttamente, che ci sono infissi o porte difettose e che l'acqua calda è irregolare; alcune camere hanno un persistente odore di muffa.
Recensioni degli ospiti correlate
10
Susan
30 apr 2025
·
Soggiorno di 1 notte
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
8
Patricia
8 ott 2024
·
Soggiorno di 4 notti
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
6
Jon
9 lug 2024
·
Soggiorno di 1 notte
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
8
Matt
1 ago 2025
·
Soggiorno di 1 notte
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Paul
19 apr 2025
·
Soggiorno di 2 notti
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Christina
6 ago 2025
·
Soggiorno di 1 notte
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
6
Fabian
5 gen 2025
·
Soggiorno di 4 notti
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
6
SHEMEIKA
16 set 2025
·
Soggiorno di 2 notti
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
6
Kristina
31 ago 2024
·
Soggiorno di 1 notte
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
2
Michael
21 lug 2025
·
Soggiorno di 1 notte
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
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Servizio
Il personale è spesso cordiale e disponibile, ma il servizio è variabile: lunghe code e camere non pronte al check-in, occasionali overbooking o errori nell'assegnazione delle camere, servizio lento al bar e pulizie limitate.
Recensioni degli ospiti correlate
10
Yvonne
30 set 2025
·
Soggiorno di 2 notti
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
2
Aubrey
2 set 2025
·
Soggiorno di 1 notte
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
4
Julie
15 ago 2025
·
Soggiorno di 1 notte
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Terrol
1 ago 2025
·
Soggiorno di 4 notti
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
6
John
8 ago 2025
·
Soggiorno di 3 notti
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
6
keith
2 ago 2025
·
Soggiorno di 2 notti
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
8
Bryan
16 ago 2025
·
Soggiorno di 3 notti
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
2
Hannah
28 mar 2025
·
Soggiorno di 1 notte
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
2
Daniel T
2 ago 2025
·
Soggiorno di 1 notte
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
4
Matthew
3 ago 2025
·
Soggiorno di 1 notte
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
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Posizione
Posizione lungofiume molto favorevole, facilmente esplorabile a piedi, con facile accesso al centro di Cincinnati, agli stadi e ai ristoranti, oltre a una vista panoramica sul fiume Ohio.
Recensioni degli ospiti correlate
10
Kris R
1 ago 2025
·
Soggiorno di 1 notte
Great location, very convenient.
Great location, very convenient.
10
Susan
30 apr 2025
·
Soggiorno di 1 notte
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
10
Paul
19 apr 2025
·
Soggiorno di 2 notti
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Brian
2 lug 2025
·
Soggiorno di 2 notti
Great location to walk to Reds game. Easy to get to. Great staff!
Great location to walk to Reds game. Easy to get to. Great staff!
10
Dayna
1 lug 2025
·
Soggiorno di 1 notte
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
10
Shawn
21 mar 2025
·
Soggiorno di 2 notti
Great area on the River. Walkable to Cincinnati across the bridge
Great area on the River. Walkable to Cincinnati across the bridge
10
tonia
2 ago 2025
·
Soggiorno di 1 notte
Great stay - right on the river. Staff is awesome!
Great stay - right on the river. Staff is awesome!
8
Deborah
28 lug 2025
·
Soggiorno di 3 notti
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
10
Tami
26 ago 2025
·
Soggiorno di 1 notte
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
10
Dean
9 mag 2025
·
Soggiorno di 1 notte
Great location on the river.
Great location on the river.
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Ristorazione
La colazione gratuita, soprattutto gli omelet fatti al momento, è spesso molto apprezzata, e il ricevimento serale con bevande è un vantaggio. A volte però gli alimenti esauriscono, le code sono lunghe e il bar o il ristorante possono offrire una scelta limitata o essere lenti.
Recensioni degli ospiti correlate
10
Yvonne
30 set 2025
·
Soggiorno di 2 notti
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
10
Brenda
14 ago 2025
·
Soggiorno di 2 notti
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
6
Jennifer
14 set 2025
·
Soggiorno di 1 notte
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
4
Julie
15 ago 2025
·
Soggiorno di 1 notte
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
James
26 mag 2025
·
Soggiorno di 3 notti
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
8
Leeloni
23 lug 2025
·
Soggiorno di 2 notti
Good bar
Good bar
10
joe
8 set 2025
·
Soggiorno di 1 notte
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
8
Chelsea
1 set 2025
·
Soggiorno di 1 notte
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
10
Sandra
23 set 2025
·
Soggiorno di 4 notti
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
6
Wendy
21 feb 2025
·
Soggiorno di 2 notti
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
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10
Ron
2 settimane fa
·
Soggiorno di 1 notte
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
6
Melvin
2 settimane fa
·
Soggiorno di 2 notti
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
6
Michele
4 settimane fa
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Soggiorno di 1 notte
No towels. Shower wouldn’t get hot
No towels. Shower wouldn’t get hot
6
Sierra
28 set 2026
·
Soggiorno di 1 notte
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
10
Audrey
25 set 2026
·
Soggiorno di 3 notti
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Politiche della struttura
Check-in
Check-out
Dalle 16:00 alle 02:00
Prima delle 11:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-30: 179.08110895462036USD
- 2026-10-31: 260.00402448349USD
- 2026-11-01: 156.41850988311768USD
- 2026-11-02: 134.25961146850585USD
- 2026-11-03: 130.6162792514801USD
- 2026-11-04: 158.25098910751342USD
- 2026-11-05: 137.0574614124298USD
- 2026-11-06: 172.09420408706666USD
- 2026-11-07: 146.52651254501342USD
- 2026-11-08: 125.61135743179321USD
- 2026-11-09: 135.15466916503905USD
- 2026-11-10: 132.4760241043091USD
- 2026-11-11: 129.85686613388063USD
- 2026-11-12: 128.46159395294188USD
- 2026-11-13: 160.57700098571777USD
- 2026-11-14: 260.937618057251USD
- 2026-11-15: NO DATA
- 2026-11-16: 149.5373351585388USD
- 2026-11-17: 148.53372762069702USD
- 2026-11-18: 145.52290500717163USD
- 2026-11-19: 128.46159395294188USD
- 2026-11-20: 140.50487586250304USD
- 2026-11-21: 157.27639882888795USD
- 2026-11-22: 112.40389898109436USD
- 2026-11-23: 119.42914320144654USD
- 2026-11-24: 119.637604353714USD
- 2026-11-25: 125.0145725517273USD
- 2026-11-26: 122.32608418045044USD
- 2026-11-27: 130.3915407497406USD
- 2026-11-28: 175.63109696426392USD
- 2026-11-29: 128.4397370185852USD
- 2026-11-30: 131.47241656646727USD
- 2026-12-01: 130.4688090286255USD
- 2026-12-02: 149.57747740936279USD
- 2026-12-03: 141.14548569030762USD
- 2026-12-04: 130.3915407497406USD
- 2026-12-05: 150.54094269638063USD
- 2026-12-06: 113.40750651893616USD
- 2026-12-07: 164.59141404800414USD
- 2026-12-08: 166.59862912368774USD
- 2026-12-09: 166.68609103927614USD
- 2026-12-10: 135.08210038337708USD
- 2026-12-11: 159.6896333755493USD
- 2026-12-12: 284.0004946685791USD
- 2026-12-13: 212.20019188156127USD
- 2026-12-14: 160.57700098571777USD
- 2026-12-15: 112.91639197006225USD
- 2026-12-16: 112.40389898109436USD
- 2026-12-17: 114.41111405677795USD
- 2026-12-18: 148.53372762069702USD
- 2026-12-19: 145.1782182472229USD
- 2026-12-20: 113.40750651893616USD
- 2026-12-21: 118.74113680801392USD
- 2026-12-22: 116.14231484375USD
- 2026-12-23: 116.41832058792114USD
- 2026-12-24: 117.1929173538208USD
- 2026-12-25: 118.07588452568054USD
- 2026-12-26: 119.42914320144654USD
- 2026-12-27: 112.97160679016113USD
- 2026-12-28: 201.68471651916505USD
- 2026-12-29: 328.7304801269531USD
- 2026-12-30: NO DATA
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 21 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- La struttura è dotata di un estintore antincendio e un rilevatore di fumo
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: CleanStay (Hilton).
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Piscina accessibile dalle 06:00 alle 23:00.
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Non è necessaria l'auto per gli spostamenti da e per la struttura.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Parcheggio non assistito: 28 USD al giorno (con possibilità di entrata/uscita)
- Supplemento per animali domestici: 75 USD per sistemazione, a soggiorno
- Non vengono richiesti supplementi per gli animali di servizio
- Check-out posticipato: USD 75.00
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Servizio lavanderia
Ascensore
Business center
Personale multilingue
Sale riunioni
Campo da golf (nelle vicinanze)
Informazioni generali
Distributori automatici
Colazione gratuita
Braille or Raised Signage
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Attività
Campo da golf (nelle vicinanze)
Servizi fitness
Pool Sun Loungers
Television in Common Areas
Servizi
Business center
Ascensore
Personale multilingue
Sale riunioni
Servizio lavanderia
Deposito bagagli
24-Hour Front Desk
Computer Station
Concierge Services
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Well-Lit Path to Entrance
Parcheggio
Stazione di ricarica per auto elettriche
Parking (Off-street)
Parking (Self) (surcharge)
Internet
Wi-fi gratuito