Embassy Suites by Hilton Cincinnati RiverCenter
US$ 233
/noite
Média para outubro
Preços para Embassy Suites by Hilton Cincinnati RiverCenter
Selecione datas para ver preços e disponibilidade
US$ 233
/noite
Média para outubro
Preços médios mensais
Em Embassy Suites by Hilton Cincinnati RiverCenter, o preço por noite é, em média, US$ 128 no mês mais barato (dezembro) e US$ 238 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 141 |
| fevereiro | US$ 141 |
| março | US$ 163 |
| abril | US$ 182 |
| maio | US$ 174 |
| junho | US$ 223 |
| julho | US$ 238 |
| agosto | US$ 196 |
| setembro | US$ 236 |
| outubro | US$ 233 |
| novembro | US$ 165 |
| dezembro | US$ 128 |
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M
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out. · US$ 233
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Mais caro: julho (aprox. US$ 238)
Mais barato: dezembro (aprox. US$ 128)
Sobre este alojamento
Experimente uma piscina interior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.
Comodidades
Experimente uma piscina interior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Covington? este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 743 metros quadrados. Há estacionamento no local.
Restaurante
Para recarregar baterias, venha até ao restaurante The Neat dEmbassy Suites by Hilton Cincinnati RiverCenter, ou dê um salto até snack-bar/pastelaria. Aproveite ainda para conviver na receção grátis, organizada diariamente. Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido durante a semana entre as 6:00 e as 9:00 e aos fins de semana entre as 7:00 e as 10:00.
Quartos
Sinta-se em casa num dos 227 quartos, com um frigorífico e um televisor LCD. As camas têm colchões pillowtop e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas têm artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia Embassy Suites by Hilton Cincinnati RiverCenter, ficará numa localização central em Covington, a 5 minutos de carro de Great American Ball Park e de Newport Aquarium (Aquário de Newport). Este hotel está a 3,1 km (1,9 mi) de Paycor Stadium e a 6,5 km (4,1 mi) de University of Cincinnati.
O que há nas proximidades
Vale do Rio Ohio(0.1 milhas)
Northern Kentucky Convention Center(0.1 milhas)
Ohio River(0.1 milhas)
John A. Roebling Suspension Bridge(0.5 milhas)
Smale Riverfront Park(0.7 milhas)
The SkyStar Wheel Cincinnati(0.7 milhas)
National Underground Railroad Freedom Center(0.7 milhas)
Cincinnati Reds Hall of Fame and Museum(0.7 milhas)
The Andrew J Brady Music Center(0.8 milhas)
Great American Ball Park(0.8 milhas)
MainStrasse Village(0.9 milhas)
The Mercantile Library(0.9 milhas)
Carew Tower(1 milhas)
Fountain Square(1 milhas)
Heritage Bank Center(1 milhas)
Cincinnati, Ohio (LUK-Aeroporto Municipal de Cincinnati - Lunken Field)(8.2 milhas)
Aeroporto Internacional de Cincinnati - Northern Kentucky (CVG)(13.3 milhas)
Hamilton, OH (HAO-Aeroporto Regional de Butler County)(26.2 milhas)
Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Salas de reuniões
Campo de golfe (na proximidade)
Localização
10 E Rivercenter Blvd, Covington, Kentucky, Estados Unidos
Vale do Rio Ohio (0.1 milhas)
Northern Kentucky Convention Center (0.1 milhas)
Ohio River (0.1 milhas)
John A. Roebling Suspension Bridge (0.5 milhas)
Smale Riverfront Park (0.7 milhas)
The SkyStar Wheel Cincinnati (0.7 milhas)
Opções de quartos
10
Suite, 1 cama king-size e sofá-cama, adaptado para pessoas com dificuldades de mobilidade
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
624 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, várias camas, micro-ondas, vista para o rio
Detalhes do quarto
1 Cama De Casal Extragrande
, 2 Camas De Casal
e 1 Sofá-Cama
Dormidas 8
900 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Suite Presidencial, 1 cama king-size, varanda
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 4
1152 ft²
VarandaÁrea de refeições separadaAr condicionadoAquecimentoWi-Fi (gratuito)
8
Suite Executiva, 1 cama king-size e sofá-cama, micro-ondas
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
800 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Suite, 1 cama king-size e sofá-cama, micro-ondas
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
624 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
10
Suite, várias camas, micro-ondas
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 6
624 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
9
Suite, 1 cama king-size e sofá-cama, micro-ondas, vista para o rio
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
624 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
8
Quarto, 1 cama king-size e sofá-cama, micro-ondas (Roll-in Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
624 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Embassy Suites by Hilton Cincinnati RiverCenter
7.7
Bom
Com base em 1.141 avaliações verificadas
Quem se hospeda aqui?
Negócios
22%
Casal
25%
Família
39%
Grupos
9%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Embassy Suites by Hilton Cincinnati RiverCenter recebe elogios pela sua localização à beira-rio, que permite passeios a pé, pelas vistas panorâmicas e pelas suítes espaçosas, mas muitos hóspedes relatam interiores desatualizados, problemas de manutenção e dificuldades operacionais que afetam o check-in, o serviço de quarto e o conforto.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Embassy Suites by Hilton Cincinnati RiverCenter recebe elogios pela sua localização à beira-rio, que permite passeios a pé, pelas vistas panorâmicas e pelas suítes espaçosas, mas muitos hóspedes relatam interiores desatualizados, problemas de manutenção e dificuldades operacionais que afetam o check-in, o serviço de quarto e o conforto.
Reclamações frequentes mencionam odores de mofo, carpetes e móveis desgastados, avistamentos ocasionais de pragas e sistemas de aquecimento/ar condicionado ou água quente inconsistentes, embora alguns quartos sejam limpos e confortáveis. O café da manhã e o coquetel de cortesia são frequentemente os pontos altos, mas a falta de funcionários e a escassez de produtos às vezes resultam em longas filas ou opções limitadas. A piscina e as instalações estão desgastadas, com fechamentos ocasionais ou água muito fria relatados, e a garagem anexa é paga e pode ser confusa para usar. Espere uma base conveniente com espaço generoso, mas manutenção e serviço variáveis.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações parecem desatualizadas. Várias avaliações notam que a piscina está fria, com excesso de cloro, suja ou fechada, e o estacionamento na garagem anexa é pago e confuso; as opções e o serviço de bar e restaurante são limitados ou lentos em alguns momentos.
Avaliações dos hóspedes relacionadas
6
Sujoy
6 de jul. de 2025
·
A estadia foi de 1 noite
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
Fantastic location. Great promise but not upto it's original glory. Mix of excellent and not so polite staff. Gradual decline over the years of staying at the Embassy Suites. Room carpet not vacuumed - remnants of previous guest on floor. Smell in room likely from carpet. Shower soap attachment broken. Given Suites, could have basic cutlery and dishes but this is a lost opportunity. Evening social hour food options have steadily eroded over the years. Used to be a nice evening charcuterie' at the social hour and half, but now no more cheeses, just chips, veggies and ranch, nuts, and trail mix. The chips were fresh but they did not refill or refilled with over 20-30 mins wait and was never refilled in the 45 mins of a 75 min total social time. Drinks were good but top shelf liquor costs extra. This may be site specific, but we stay enough at Embassy Suites to have noticed these changes over the years. For this location, parking spaces are tight and do cost $20 self park for now. May choose valet for $40 pd instead. Both have in-&-out privileges, but the method of parking validation is cumbersome (get ticket, get it validated at lobby which may be a wait if crowded, for each time going in/out). Overall, will stay again because the rooms are spacious. Staff at front desk and around were friendly, always present (a plus) and helpful. But if quality or amenities for which Embassy Suites is known for continues to decline may have to consider other places.
4
Julie
15 de ago. de 2025
·
A estadia foi de 1 noite
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Matt
1 de ago. de 2025
·
A estadia foi de 1 noite
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Pat
30 de dez. de 2024
·
A estadia foi de 5 noites
Over all, I like the property but hated the fact that I had to pay for parking
Over all, I like the property but hated the fact that I had to pay for parking
2
Sara
18 de ago. de 2025
·
A estadia foi de 2 noites
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
Laura
13 de jan. de 2025
·
A estadia foi de 2 noites
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
Coming here in December,January and February are pool is closed and cold. Bringing my grandson here 3 times and he’s never swim in your pool ( prices). New Years breakfast was horrible
8
Sean
4 de set. de 2023
·
A estadia foi de 1 noite
did not like how tight the parking garage is
did not like how tight the parking garage is
10
ROBERT
9 de abr. de 2024
·
A estadia foi de 1 noite
Was great except the pool was closed.
Was great except the pool was closed.
6
Tiffany
7 de jul. de 2025
·
A estadia foi de 1 noite
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
Hotel itself was nice and convinced location. Walkable to couple restaurants, quick trip to aquarium. Nice view of the river. Pool was over chlorinated. Eyes burning, strong smell. Pull out couch was horrible. Toilet was clogged and notified desk but maintenance wasn’t available. Asked for plunger so we could handle ourself. Not sure when it was actually brought as staff just sat it outside the door without notifying us. Found as we were leaving for breakfast the next morning.
6
Stephanie
21 de jul. de 2025
·
A estadia foi de 1 noite
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente, com relatos recorrentes de odores de mofo ou bolor, carpetes e móveis manchados e banheiros não totalmente limpos. Várias avaliações também mencionam pragas e o serviço de quarto não comparecendo a menos que solicitado.
Avaliações dos hóspedes relacionadas
2
Connie
4 de ago. de 2025
·
A estadia foi de 2 noites
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
so disappointed we left a day early. in bad need of an update. dirty, stained sheets, hair in bathtub. NOT mine mine is short and gray - these were long and dark. breakfast was great - not good enough to stay longer, but they do have that going for them. inconvenient to get from street level to go up 4 floors to check in. the two individuals working the desk when we checked in were not friendly at all, not helpful as explaining breakfast reception times, location, breakfast times, etc. later we had reason to talk to other staff members who were great. I would not recommend this hotel - there are too many others around the same area. stay away!!
4
Bridget
6 de abr. de 2025
·
A estadia foi de 2 noites
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
We have stayed at this hotel several years back and was excited to get a great price on Embassy Suites Riverfront, Covington, KY. We checked in and there were 2 front desk people. DJ kept telling the lady helping us to take the room, did you get the room? Hurry take it. My husband and I both caught what he was saying but didn’t know why. Well we got to our room and figured the why. The door to get into the room was very difficult to get into. You had to use your shoulder to open the door and to make sure it closed. The sink in the bathroom was a constant stream. We dealt with it and did not complain. We went to the reception that night at 6:00 and they were out of most snacks and what was there was very stale. Also plates and silverware were often missing from reception and breakfast. Speaking of Breakfast no plates, no bowls, no silverware and the only hot food was if you got an omelet. The poor cook doing the omelets, was all alone and it took him so long doing them one by one. I felt sorry for him. French Toast was hard, scrambled eggs were cold and sausage was floating in water. We ate and left for the day. Snacks the next night look much better, we ate dinner before so we weren’t hungry. Breakfast on Saturday was much more presentable, food was hot and very good. My husband got an omelet so we ate seperately. I went to refill our drinks and a helper came out yelling “sorry about that folks, just look away. He took the broom and swept up a cockroach off the counter. Gross
2
Amber
11 de ago. de 2024
·
A estadia foi de 1 noite
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
Our room was absolutely disgusting. I reached out via the Hilton app to start a claim and still don't have any response from them. There was mold, stained carpets, bed bugs, a nasty smell, and extremely overpriced.
2
Sara
18 de ago. de 2025
·
A estadia foi de 2 noites
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
The first room we received had an awful mold & mildew smell. The air conditioner also wasn’t fully working and the air felt wet. Upon further inspection we found black mold above the vent by the kitchenette. There was staining on the rug throughout the room and the bathroom needed a good cleaning. We requested a new room and that room still had an odor of mildew, but it was way better than the first. Also no mold on the wall. Both rooms were very run down. Lots of stains on furniture and curtains, the fridge barely worked. The tv stand had the full front panel off and resting on the floor, and the bathroom was still pretty gross. There are no fans in the bathroom and the shower rod holder is on an upwards angle, so the curtain doesn’t close. The ice maker on our floor was broke, so we had to go to another floor for ice. The kids went swimming and the pool area had some algae, along with an overall unkept area. We opted for the stairs a bit as it was quicker to get from the lobby to outside and there was garbage on the floors. There was an abandoned dustpan and broom sitting in there most of our stay too! We loved the setup of the hotel with all the rooms facing the open atrium but overall the hotel was as a dump. We spoke to several other customers there and they commented on the poor upkeep and smell. It is very hard to believe Hilton has their name on the hotel. We would never stay here again and would never recommend the hotel to anyone.
4
ALaundra
22 de jul. de 2025
·
A estadia foi de 2 noites
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
The staff I interacted with was very nice and helpful. One of the associates I spoke with even offered Hilton honors points for my inconvenience and that was sincerely appreciated. That being said, my room was clearly not cleaned prior to my stay. I saw red residue that looked like food or vomit on my ice bucket lid, there were insects in my room, there was a strong musty odor in the air instead of cleaning products, the shower water was cold, hair and oil on the seat in my room, and it was difficult finding an ice machine that wasn’t out of order. Overall, I expect more from the Hilton brand and I was extremely disappointed with my stay. I ended up just checking out and going home Sunday night instead of staying until Monday because I was so uncomfortable.
2
Sherri
5 de nov. de 2025
·
A estadia foi de 2 noites
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
Room was dirty, carpet tore and stained, wallpaper peeling from wall, no hot water, ran out of breakfast and forks. We usually have a great experience at Embassy Suites but this one needs an overhaul!
6
Stephanie
21 de jul. de 2025
·
A estadia foi de 1 noite
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
Wonderful staff, and great breakfast. Great view and lobby was clean. Absolutely awful filthy room. Door was broken to the point the kids couldn’t shut or open the door, phone was broken, ice bucket dirty and broken and coffee pot dirty. Bathroom, kitchen area both unclean and destroyed. Needed a lot of updates. Also smelled like cat pee. Overall the room was a downfall compared to the rest of the hotel. The pool was also cold and disgusting. Hadn’t been cleaned in a long time. It was gross to walk in the pool area. We were disappointed for how much we spent.
2
Natalie
28 de abr. de 2025
·
A estadia foi de 1 noite
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
It was very loud all night, you can hear everything! The rooms were ok a little dated and very dirty! We had stains on the sheets, on the carpet and couch! The fridge never got cold, and the last straw that made us leave was the mouse we saw run across our room and hide in the sofa! Won’t ever stay here again
4
Adam
8 de nov. de 2025
·
A estadia foi de 4 noites
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
There was a large cockroach in the breakfast area, the hotel staff propped my door open with the deadbolt lock, the hotel room was in general disrepair, and my room was never cleaned during my stay.
4
Wendy
14 de jul. de 2025
·
A estadia foi de 3 noites
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
When I checked the sheets, there was dried blood on the bottom corner. It seemed like they still used dirty sheets putting the soiled area towards the bottom hoping customers wouldn’t peel back the top sheets and see how dirty it was. We discovered this before we went to bed at 11pm and called to get housekeeping to change the sheets. An hour and a half later, no one came so we called again. After waiting at least an additional 30 minutes, someone came to give us a sheet (which didn’t fit) and we had to put it on ourselves.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As suítes são espaçosas e com boas vistas para o rio, mas os quartos são desatualizados e muitos relatam sistemas de aquecimento/ar condicionado que não funcionam corretamente, acessórios ou portas defeituosos e água quente inconsistente; alguns quartos têm odores persistentes de mofo.
Avaliações dos hóspedes relacionadas
10
Susan
30 de abr. de 2025
·
A estadia foi de 1 noite
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
8
Patricia
8 de out. de 2024
·
A estadia foi de 4 noites
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
The room itself was fine but the electronic door entry was malfunctioning. We received two key cards, went to the room and tried each card several attempts before the door unlocked. After we settled in I left the room for a minute and was unable to get either card to unlock the door. Went to the front desk where the cards were re coded but neither would work again. Went back to the desk, cards were replaced but still didn’t unlock the door without multiple tries. Went back to the desk, room maintenance accompanied me back with newly coded cards which didn’t work so he tried his master which also didn't unlock the door without multiple tries. He brought batteries to replace in the lock which seemed to work but we left later and didn’t return until after midnight. Neither of the key cards would unlock the door until after about a dozen attempts. Very frustrating
6
Jon
9 de jul. de 2024
·
A estadia foi de 1 noite
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
Great location, not much air conditioning. Temp in room was 79 when first got in and was the same temp when left. Maintenance said they were having a chiller problem. Sounds believable but apparently it's been going on for a year because there are reviews from a year ago mentioning the same issue/excuse. The maintenance guy did bring a box fan which made it mostly bearable. The room also had an odor that smelled like pet fresh had been dusted on the carpet. Again, I should've read the reviews but hey it's embassy suites and I've stayed in several and never had an issue.
8
Matt
1 de ago. de 2025
·
A estadia foi de 1 noite
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
Parking garage was confusing and not convenient to get to hotel. Room was outdate. Door didn’t not shut all the way.
10
Paul
19 de abr. de 2025
·
A estadia foi de 2 noites
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Christina
6 de ago. de 2025
·
A estadia foi de 1 noite
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
Our room was spacious but a little rough around the edges. We only stayed one night so it was fine. Best free breakfast I’ve ever had at a hotel! Sign in parking garage were very confusing on how to access hotel from elevator.
6
Fabian
5 de jan. de 2025
·
A estadia foi de 4 noites
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
Good location and the breakfast plus manager special in the evenings really set Embassy Suites apart from the competition. However, this particular hotel needs to be fully renovated, we tried 5 different rooms and each one smelled of mold, not very healthy for any guests or cleaning crew that tends to each room.
6
SHEMEIKA
16 de set. de 2025
·
A estadia foi de 2 noites
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
I ended up changing rooms four times the first two rooms smelled like mildew the third room there was no hot water and the shower bar was off of the wall, our last room was much better. Brian, Cherish and Tanesha took very very good care of us those three are amazing!!! To the Owners of that hotel you all charge a lot of money for those rooms to be in the shape that they're in. Its time to up grade those rooms the Embassy Suites Brand is huge so the rooms need to match. Thanks if anyone wants to reach out to me they can I'll be more than happy to talk.
6
Kristina
31 de ago. de 2024
·
A estadia foi de 1 noite
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
This was the worst hotel experience I’ve had. My family and I arrived at hotel and checked in. We got to our room and room was hot (81 degrees). We just thought the AC was turned up so we adjusted it. About an hour later still not cool. I went to front desk to talk to them since our room phone wasn’t working. I get there and a different person then the one who checked us in said they knew rooms were hot and did I not hear them announce that AC wasn’t working and was being worked on and that the phones were out. I informed him I wasn’t told this at check in. They said they were actively working on it. We decided to go out to eat and see if when we got back it was better. We arrived back to hotel. I then spoke with another person and asked if we checked out and went to different hotel if we would be charged since we had been there for 3 hours they said we would get charged an early check out fee. He told me that they had just fixed the chiller and the rooms would be getting cooler. Long story our room never got cooler still stayed around 75-80 degrees. The room itself smell musty, had cracking in the bath tub and just was very dated. We were told that at checkout if we were uncomfortable they would issue a discount but because I booked through a third party I would have to contact them for discount. Horrible horrible experience. Would never stay there again.
2
Michael
21 de jul. de 2025
·
A estadia foi de 1 noite
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Heating and cooling system did not work correctly. Room would never get below 75°. And the air conditioner made loud noise periodically throughout the entire night disrupting sleep. I informed the front desk and I’ve seen no compensation.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários costumam ser simpáticos e atenciosos, mas o serviço é imprevisível: longas filas e quartos não prontos no check-in, ocasionais reservas excessivas ou erros de quarto, serviço de bar lento e serviço de quarto limitado.
Avaliações dos hóspedes relacionadas
10
Yvonne
30 de set. de 2025
·
A estadia foi de 2 noites
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
2
Aubrey
2 de set. de 2025
·
A estadia foi de 1 noite
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
I would like some compensation for the errors at this hotel. We arrived at 5:45pm and were given a room that had not been cleaned.
4
Julie
15 de ago. de 2025
·
A estadia foi de 1 noite
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
Terrol
1 de ago. de 2025
·
A estadia foi de 4 noites
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
The staff was amazing! I'd specifically like to recognize Brian at the front desk and the gentleman who made the omelets. Every request that I made was met with a smile and great customer service. The property can use some updates. Our carpet was ragged, and the bathroom needed caulk work. Overall, I'd stay here again and ask for an updated room.
6
John
8 de ago. de 2025
·
A estadia foi de 3 noites
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
A room for us should have been ready by 4 pm. Our room wasn't ready until 7:30 pm. We should have received some sort if compensation.
6
keith
2 de ago. de 2025
·
A estadia foi de 2 noites
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
Front desk services need a lot of work. Slow, and unorganized. Over booked my room and gave to to an honor member. Wait times for check-in was well over an hour.
8
Bryan
16 de ago. de 2025
·
A estadia foi de 3 noites
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
Two disappointing things. Firsly housekeeping had to be requested which they didn't tell us when we checked in. Secondly, they refused payment in cash. I find this totally unacceptable! Cash is legal tender. What if people have no other option? It would have been a perfect stay otherwise.
2
Hannah
28 de mar. de 2025
·
A estadia foi de 1 noite
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
We were given keys to a room with people in it. My family walked in on a lady changing.. went down stairs and the staff kind be laughed it off. Took 40 minutes to get us another room, and in that time, 2 other rooms they went to check for us also had people in it. We didn’t even get a simple “I’m sorry about the mix up” we won’t be booking here again
2
Daniel T
2 de ago. de 2025
·
A estadia foi de 1 noite
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
Arrived for check in at 4:00 PM, waited in line for 30 minutes. Once we got to front of one they said our room wasn’t ready, they said to wait 45 minutes and get back in line. We waited in lobby. We missed the free drinks do to not being checked in yet. We ended up not being able to check in and take a shower before dinner and had to wear our clothes from game to dinner. Hotel never reached out to tell us room was ready. Was finally able to check in around 11:30 PM. As confirmed by the check in staff at that time this was completely unacceptable. In my 43 years on earth I’ve never had a check in go any worse. Rooms were clean and breakfast was great!
4
Matthew
3 de ago. de 2025
·
A estadia foi de 1 noite
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
Went to check-in for our reservation at 4:30 and they did not have a room for us until 7:25.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-rio muito acessível a pé, com fácil acesso ao centro de Cincinnati, estádios e restaurantes, além de vistas panorâmicas sobre o Rio Ohio.
Avaliações dos hóspedes relacionadas
10
Kris R
1 de ago. de 2025
·
A estadia foi de 1 noite
Great location, very convenient.
Great location, very convenient.
10
Susan
30 de abr. de 2025
·
A estadia foi de 1 noite
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
Loved my spacious room and the gorgeous view of the Cincinnati Skyline across the River. Perfect location for me and a short walk to the Great American Ball Park to watch the Reds win an awesome game. Breakfast was fantastic and the Lobby is breathtaking.
10
Paul
19 de abr. de 2025
·
A estadia foi de 2 noites
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
Comfortable beds, great location, great swimming pool, HUGE rooms, and very friendly staff. Look forward to staying here again.
10
Brian
2 de jul. de 2025
·
A estadia foi de 2 noites
Great location to walk to Reds game. Easy to get to. Great staff!
Great location to walk to Reds game. Easy to get to. Great staff!
10
Dayna
1 de jul. de 2025
·
A estadia foi de 1 noite
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
Easy access to dining and walking the bridge to the Cincinnati Reds or Bengals games
10
Shawn
21 de mar. de 2025
·
A estadia foi de 2 noites
Great area on the River. Walkable to Cincinnati across the bridge
Great area on the River. Walkable to Cincinnati across the bridge
10
tonia
2 de ago. de 2025
·
A estadia foi de 1 noite
Great stay - right on the river. Staff is awesome!
Great stay - right on the river. Staff is awesome!
8
Deborah
28 de jul. de 2025
·
A estadia foi de 3 noites
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
The decor is a bit dated, and the carpets smell of cleaner, but this hotel is conveniently located if you are in town for a Bengals or Reds game. A short walk over the pedestrian bridge gives you access to two cities with scores of bars and restaurants. The full breakfasts and separate living room areas are a nice touch as well.
10
Tami
26 de ago. de 2025
·
A estadia foi de 1 noite
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
We always enjoy this hotel for concerts at Icon Festival Stage. A quick, scenic walk over the bridge takes you to a plethora of restaurants and bars, sportsball and music venues.
10
Dean
9 de mai. de 2025
·
A estadia foi de 1 noite
Great location on the river.
Great location on the river.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã gratuito, especialmente os omeletes feitos na hora, é frequentemente elogiado, e o coquetel de cortesia com bebidas é um bônus. Às vezes, os itens acabam, as filas são longas e o bar ou restaurante pode ser limitado ou lento.
Avaliações dos hóspedes relacionadas
10
Yvonne
30 de set. de 2025
·
A estadia foi de 2 noites
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
We had a large group in town & the staff were friendly & took great care of us. Especially April at check-in & the omelet station gentleman! The comp breakfast & evening reception made gathering our group so easy each day.
10
Brenda
14 de ago. de 2025
·
A estadia foi de 2 noites
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
Breakfast was wonderful as usual. Room was fine. Just a little rough around the edges as others have noted, but clean. Walked to baseball stadium over the bridge. Great place to stay if going to a Reds or Bengals game . A 20 min walk.
6
Jennifer
14 de set. de 2025
·
A estadia foi de 1 noite
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
Our check in was awesome and very smooth. Our room was clean, but the curtains would not close all of the way and there were no sheers to close to minimize the light coming in. We tried to order room service via the number from the room, and it kept saying their mailbox was full. In the morning we asked to have a late check out, and the front desk said, “housekeeping says no”. Then they said they could allow it only until 11:30am. This is the only hotel that has ever said that to me. Most hotels allow an hour late check out as a standard. The biggest complaint was about breakfast. The breakfast associate was standing guard at the door at 9:45am. The food was cold and some of it was out. The omelet maker was absolutely EXCELLENT and made the very best omelets, so there is no complaint about that. It was that the staff had taken utensils prior to 10am and they were pretty rude about it. Then they turned off the waffle maker before 10am. They also then locked the doors and we had to have them come and let us out. Out in the lobby, the coffee was out and not replaced. With these issues, it gave us the perspective that they really were not accommodating. We always love staying at Embassy, just not this one.
4
Julie
15 de ago. de 2025
·
A estadia foi de 1 noite
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
We booked this hotel for 8/9/25 because the Neat Restaurant and Burbon Bar was supposed to be really good. It took forever to get the bartender's attention (it was not a very busy time). We had to get a waiter who was passing by to get us a food menu only to find out that it was extremely limited that day. They had 2 options for appetizers, 4 or 5 Salads to select from and under sandwiches a double bacon cheeseburger was the only option. That was it!! I took a picture of the menu because I couldn't believe it compared to the full menu on display that was by the lobby. They said they were about out of food. I had to rely on the bartender to order my drinks but she would rather be on her phone. When I asked for our drink bill and that we wanted to charge it to our room that took almost a half hour to get accomplished! (Our waiter for a food was great though, too bad he couldnt handle the drink potion since we were sitting at the bar). We stayed for our 20th anniversary and ended up ordering a pizza later that night. This was a very disappointing experience. We should've just stayed next door at the Marriott.
8
James
26 de mai. de 2025
·
A estadia foi de 3 noites
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
Really large, spacious rooms. Very dated building. Happy hour was great, bartender was awesome. Breakfast was OK, omelettes were great but slow. Rest of breakfast was just OK.
8
Leeloni
23 de jul. de 2025
·
A estadia foi de 2 noites
Good bar
Good bar
10
joe
8 de set. de 2025
·
A estadia foi de 1 noite
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
Great hotel. Been coming there for years Love the breakfast and happy hour drinks
8
Chelsea
1 de set. de 2025
·
A estadia foi de 1 noite
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
We travel down every year for the fireworks we love the free drinks, snacks are just chips and salsa (they could do better) The breakfast is always good! The hotel does need to start updating the rooms. My room had 2 phones and neither one worked. The new manager was great with the issues I did have!
10
Sandra
23 de set. de 2025
·
A estadia foi de 4 noites
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
Loved everything about this place, especially the staff and the location. It perfectly sits between the old town charm of Covington and the beautiful city of Cincinnati. The staff was really too notch, everyone was so kind and friendly. The room was spacious and there’s a reason the Embassy is known for their top of the line breakfasts, because it is!! Will definitely be returning!
6
Wendy
21 de fev. de 2025
·
A estadia foi de 2 noites
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
The breakfast and managers reception were poorly staffed but those who were there were kind and worked hard, just need more staff.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Ron
há 2 semanas
·
A estadia foi de 1 noite
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
We loved our suite! Parking was easy and the staff were so nice. The complimentary breakfast included an omelette chef and she was very sweet. We would definitely stay here again.
6
Melvin
há 2 semanas
·
A estadia foi de 2 noites
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
The lobby is lovely, but the rooms are in terrible condition. The furniture is old and stained. Even one of our lamp shades had stains all over it. The shower grout is dirty with reddish and black mildew. There is an air vent in the shower that is face height that is covered in dust. The room smelled musty and faintly of urine. Some of the towels on the shelf under the sink didn’t smell great and there was a noticeable hole in the hand towel hanging at the sink. The thermostat never moved past 65. We turned it up but it never changed. I have pictures if anyone is interested in seeing them. The breakfast looked good. We were visiting on a very busy weekend so they were out of everything and the couple of ladies they had working were running themselves ragged. Our experience with hotel staff was satisfactory and professional, however we witnessed the gentleman at the front counter shouting “Grow up” to a customer ahead of us. He then went back to being completely calm and professional when we approached. For such a well known and usually great quality hotel chain, this was my most disappointing stay at an Embassy Suites.
6
Michele
há 4 semanas
·
A estadia foi de 1 noite
No towels. Shower wouldn’t get hot
No towels. Shower wouldn’t get hot
6
Sierra
28 de set. de 2026
·
A estadia foi de 1 noite
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
We stayed here with 3 boys and they put us in a suite next to the ice maker and staff area. This made for a noisy environment outside our door. The TV in the living room didn't work properly. The TV guide didnt show the programs, the channel kept changing on its own, which were both frustrating when trying to wind down with your kids. The bathroom shelves were dusty. The breakfast area was out of fruit and it was never restocked. Our stay was not the best visit to this location and could have definitely been better.
10
Audrey
25 de set. de 2026
·
A estadia foi de 3 noites
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Everyone was so nice and helpful ! My 5 year old was treated with respect. Staff went above and beyond to talk and to engage with him.
Políticas da propriedade
Check-in
Check-out
De 16:00 a 02:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-30: 179.08110895462036USD
- 2026-10-31: 260.00402448349USD
- 2026-11-01: 156.41850988311768USD
- 2026-11-02: 134.25961146850585USD
- 2026-11-03: 130.6162792514801USD
- 2026-11-04: 158.25098910751342USD
- 2026-11-05: 137.0574614124298USD
- 2026-11-06: 172.09420408706666USD
- 2026-11-07: 146.52651254501342USD
- 2026-11-08: 125.61135743179321USD
- 2026-11-09: 135.15466916503905USD
- 2026-11-10: 132.4760241043091USD
- 2026-11-11: 129.85686613388063USD
- 2026-11-12: 128.46159395294188USD
- 2026-11-13: 160.57700098571777USD
- 2026-11-14: 260.937618057251USD
- 2026-11-15: NO DATA
- 2026-11-16: 149.5373351585388USD
- 2026-11-17: 148.53372762069702USD
- 2026-11-18: 145.52290500717163USD
- 2026-11-19: 128.46159395294188USD
- 2026-11-20: 140.50487586250304USD
- 2026-11-21: 157.27639882888795USD
- 2026-11-22: 112.40389898109436USD
- 2026-11-23: 119.42914320144654USD
- 2026-11-24: 119.637604353714USD
- 2026-11-25: 125.0145725517273USD
- 2026-11-26: 122.32608418045044USD
- 2026-11-27: 130.3915407497406USD
- 2026-11-28: 175.63109696426392USD
- 2026-11-29: 128.4397370185852USD
- 2026-11-30: 131.47241656646727USD
- 2026-12-01: 130.4688090286255USD
- 2026-12-02: 149.57747740936279USD
- 2026-12-03: 141.14548569030762USD
- 2026-12-04: 130.3915407497406USD
- 2026-12-05: 150.54094269638063USD
- 2026-12-06: 113.40750651893616USD
- 2026-12-07: 164.59141404800414USD
- 2026-12-08: 166.59862912368774USD
- 2026-12-09: 166.68609103927614USD
- 2026-12-10: 135.08210038337708USD
- 2026-12-11: 159.6896333755493USD
- 2026-12-12: 284.0004946685791USD
- 2026-12-13: 212.20019188156127USD
- 2026-12-14: 160.57700098571777USD
- 2026-12-15: 112.91639197006225USD
- 2026-12-16: 112.40389898109436USD
- 2026-12-17: 114.41111405677795USD
- 2026-12-18: 148.53372762069702USD
- 2026-12-19: 145.1782182472229USD
- 2026-12-20: 113.40750651893616USD
- 2026-12-21: 118.74113680801392USD
- 2026-12-22: 116.14231484375USD
- 2026-12-23: 116.41832058792114USD
- 2026-12-24: 117.1929173538208USD
- 2026-12-25: 118.07588452568054USD
- 2026-12-26: 119.42914320144654USD
- 2026-12-27: 112.97160679016113USD
- 2026-12-28: 201.68471651916505USD
- 2026-12-29: 328.7304801269531USD
- 2026-12-30: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da CleanStay (Hilton).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 6:00 às 23:00.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não é necessário automóvel para aceder ao alojamento.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de estacionamento: 28 USD por dia (entradas e saídas ilimitadas)
- Estadia de animais de estimação: 75 USD por alojamento, por estadia
- Os animais de serviço estão isentos de taxas
- Taxa de check-out tardio: 75.00 USD
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviço de lavandaria
Elevador
Centro de negócios
Funcionários multilingues
Salas de reuniões
Campo de golfe (na proximidade)
Geral
Máquinas de venda automática
Café da manhã gratuito
Braille or Raised Signage
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Atividades
Campo de golfe (na proximidade)
Instalações para exercício físico
Pool Sun Loungers
Television in Common Areas
Serviços
Centro de negócios
Elevador
Funcionários multilingues
Salas de reuniões
Serviço de lavandaria
Depósito de bagagem
24-Hour Front Desk
Computer Station
Concierge Services
Conference Space
Reception (free)
Gift Shops or Newsstand
Laundry Facilities
Well-Lit Path to Entrance
Estacionamento
Estação de carregamento para automóveis elétricos
Parking (Off-street)
Parking (Self) (surcharge)
Internet
Wi-fi gratuito