Travel Inn Lebanon Nashville Near I-40

The room could have been cleaner but it was good enough. The staff was helpful and friendly. The breakfast was minimal and could have been refreshed during the week. The coffee was very good and hot.

The room 1)had mold in bathroom that shows that housekeeping may not be doing their job?? 2)fridge did not cool. I lost about $50 in protein drinks and fresh fruits to spoilage 3)Last day there, replaced fridge. This one did not work either. 4)Someone should be assigned a “dog poop patrol” on the property. It was disgusting. 5)The room phone was not working. Had to walk to front desk for service. What would have happened in a case of an emergency? 6)Morning complimentary breakfast was poor to say the least. JUICE machine was OUT OF ORDER. Milk was not chilled. 7)Internet was down and no connection. Could not do any work on my laptop all weekend. 8)Room smelled musky as of a/c filter had not been changed. All of the above were immediately reported my discontent to the manager on duty at front desk. These should have corrected prior to my stay. Only the fridge was the only attempt to rectify the situation and it failed. As an UNSATISFIED customer, I feel a partial refund is due for all of the inconveniences and losses.

There were roaches. Our reservation was for a king bed and instead we got 2 queens and they didn’t say a word when we checked in. I had to call the desk to ask why

I don't think I need to say anything more than there were ROACHES in our room, but I will also mention that the room had a terrible smell and most of the other guests are long term residents who look like gang bangers and druggies.

Room was clean, the staff friendly, and it was quiet and I got a good nights rest.