Name: The Grand by SkyCity
Address: 90 Federal Street, Auckland, Auckland, NZ
Price range: 120 US$–484 US$ per night
Rating: 8.95

Hvad siger gæsterne

På The Grand by SkyCity fremhæver anmeldere konsekvent den centrale, gåvenlige beliggenhed, det venlige personale, rene værelser med udsigt over byen eller havnen, og de praktiske faciliteter på stedet som fitnesscenter, pool, sauna og spisning i SkyCity-området.

Mange kommenterer høflig service, smidig tidlig indtjekning og lejlighedsvise opgraderinger, mens nogle oplevede langsom eller upersonlig indtjekning og manglende opfølgning. Faciliteterne roses for fitnesscenter, spa og pool, men flere bemærker koldt poolvand eller svage jets, og valet-parkering er let, men selvparkering kan være dyr eller forvirrende. Nogle gæster rapporterer problemer med varme/køling, vedligeholdelse eller støj, men de fleste fandt opholdet behageligt. Samlet set kan du forvente et ophold i luksuriøse omgivelser med gode faciliteter og generelt imødekommende service.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæster roser fitnesscenteret, spaen og poolen samt det større SkyCity-kompleks; valet-parkering er ligetil. Flere bemærker, at poolen kan være kold eller jettene ikke fungerer, og selvparkering kan føles dyr eller forvirrende.

Relaterede gæsteanmeldelser

10

Remy

10. jan. 2026

·

Overnattede 2 nætter

Great gym, pool and front desk service. Clean rooms, spacious with needed toiletries.

10

Siobhan

7. nov. 2025

·

Overnattede 2 nætter

Clean comfortable room. Loved the pool, spa and sauna. Location excellent. Will be back.

4

Bernardene

26. okt. 2025

·

Overnattede 1 nat

Sadly spa was not working and pool was cold

10

Dan

28. jul. 2025

·

Overnattede 2 nætter

Parking too expensive

10

Melanie

21. jul. 2025

·

Overnattede 3 nætter

Check in was quick and easy. The room is a great size, with lots of things literally at your door step. There’s a heated pool, spa, sauna and gym. There’s lots of cafe/restaurants near the precinct that you can charge to your room. Would definitely stay again.

10

Kerry

18. sep. 2025

·

Overnattede 1 nat

So easy to find and was great to drive in and get valet parking. Staff are very polite and helpful.

6

Peter

4. okt. 2025

·

Overnattede 1 nat

Room was great, noisy construction works during the night. Pool area needs a refurbishing. Was dated and indoor pool was cold.

8

Lynne Marie

26. mar. 2025

·

Overnattede 4 nætter

Nice property which is centrally located and within walking distance to shopping, a variety of dining options, transportation and a casino. I appreciated their pool and sauna but was disappointed by their hot tub. It was warm but none of the jets were working.

10

Leigh

3. okt. 2025

·

Overnattede 1 nat

Nice place with pretty much everything right at your finger tips. Concierge was really helpful staff great and facilities awesome.

10

Cherry

5. nov. 2025

·

Overnattede 1 nat

This elegant is a perfect getaway, with comfortable rooms, excellent fitness area and pools, and location wise it has many restaurants within just a minute or two. Highly recommended

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Rengøring

Renligheden roses bredt, og mange beskriver værelserne som meget rene og velholdte. En mindre del rapporterer mangler som støvede overflader, manglende rengøring eller ufuldstændig genopfyldning.

Relaterede gæsteanmeldelser

8

Rochelle

31. okt. 2025

·

Overnattede 1 nat

Had a great view from the hotel room, however room bit dusty.

10

Janice

25. okt. 2025

·

Overnattede 1 nat

Beautiful and clean.

4

Alvina

3. jan. 2025

·

Overnattede 2 nætter

No one cleaned the room. Also spoke to reception and they sent no one up. We had two kids under 3 and the rubbish can pile up with nappies etc. Staff weren’t friendly either.

6

Alysha

26. sep. 2025

·

Overnattede 1 nat

Couldn’t order in room dining as line too busy. Customer service people were friendly. Bed headboard had drips down it so not detail cleaned

10

Richard

8. aug. 2025

·

Overnattede 4 nætter

Great location and very clean

10

Ronald

25. nov. 2025

·

Overnattede 2 nætter

Clean room, staff, location

10

Dwight

16. feb. 2026

·

Overnattede 1 nat

Very clean rooms and amazing service

6

Rochelle

19. apr. 2025

·

Overnattede 1 nat

Our room had stickey residue on the surfaces from the previous occupants. The shower was broken. The breakfast was very average and the coffee was awful.

10

Brianne

18. sep. 2025

·

Overnattede 1 nat

The room was spacious and clean. Front desk staff were helpful and friendly. I highly recommend this hotel.

4

Robins

26. nov. 2025

·

Overnattede 5 nætter

I was extrememly disappointed with the housekeeping during my stay.The cleaning team literally pulled the top cover over the crumpled sheets - no proper remaking of the bed. I took a photo as evidence.

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Værelser

Værelserne er komfortable og ofte rummelige med flot udsigt over byen eller havnen. Nogle gæster nævner forældede elementer, problemer med varme/køling eller vedligeholdelse og lejlighedsvis støj fra naboer eller udefra.

Relaterede gæsteanmeldelser

10

Ulrich

7. feb. 2026

·

Overnattede 1 nat

Schönes Zimmer. Super Blick von der 20. Etage auf den Yachthafen und die Harbour Bridge. Leckeres und vielseitiges Frühstück. Zentral gelegen.

6

Kevin

5. okt. 2025

·

Overnattede 4 nætter

The people in the next room were so noisy, and had been drinking heaps. My elderly wife and myself felt very unsafe at night, as our room had a connecting door to the noisy room I could not hear the TV at times due to the behavior of the next room. Won't be coming back as the stay was for a special occasion for us both.

8

Anita

28. nov. 2025

·

Overnattede 4 nætter

Great hotel, nice rooms, but our room looked directly into another hotel’s rooms. No view and had to keep our blind shut at all times for 4 days.

8

David

10. jul. 2025

·

Overnattede 2 nætter

Very good hotel. Furniture is a bit dated, but otherwise it was a very good stay in a good location.

10

Stuart

17. feb. 2025

·

Overnattede 2 nætter

Location was great. Restaurants around the hotel were unique and fun with great food and service. The view from our room was fantastic, of both the harbour bridge and the Skytower. Room was modern, roomy and comfortable.

6

Peter

4. okt. 2025

·

Overnattede 1 nat

Room was great, noisy construction works during the night. Pool area needs a refurbishing. Was dated and indoor pool was cold.

10

Lorraine

31. okt. 2025

·

Overnattede 3 nætter

Great room, fabulous view. Very quiet and comfortable. I'd like to have that shower in my home!!

10

Jodie

27. jul. 2025

·

Overnattede 1 nat

Amazing views, great hosts, prime location. We were offered a free upgrade to the 20th floor with harbour views. It was just amazing. We ended up spending more time in the hotel because of it.

10

Teahimatoarii

1. sep. 2025

·

Overnattede 7 nætter

The hotel was fantastic and the staff were wonderful. However, the blinking LED lights on the smoke detector right above the bed were quite disturbing at night and made it hard to sleep. Also, the bathtub faucet didn’t close completely, and the toilet tank started refilling by itself every five minutes, which was a bit annoying.

6

X

23. apr. 2025

·

Overnattede 1 nat

Although two guests checked in, only one bathrobe was provided in the room. There were also no toothbrushes—while I understand that many hotels in New Zealand may not offer these by default, most five-star hotels do provide them without request. Additionally, the air conditioning was very noisy. Even though we set it to 24°C and on auto mode, the room temperature actually dropped from 21°C (when we entered) to 20.5°C. It didn’t warm up as expected, and there was no clear option to switch it to heating manually. The auto function didn’t seem to work at all.

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Service

Servicen beskrives ofte som venlig, hjælpsom og imødekommende, med tidlig indtjekning og lejlighedsvise opgraderinger. Nogle få rapporterer langsom eller upersonlig indtjekning, misforståelser eller manglende opfølgning.

Relaterede gæsteanmeldelser

10

Bronwyn

5. nov. 2025

·

Overnattede 2 nætter

Lovely staff right from check in. Always greeted nicely when entering the hotel. Great location and amazing view of the harbour. Definitely recommend.

4

Cian

11. aug. 2025

·

Overnattede 1 nat

The attitude from the grand staff has been increasingly disappointing. As a returning customer and a regular, I’m disappointed each time that details of my booking have been declined. Also- my partner was denied entry to my room even though I specifically told them to valet park my car and to have a key ready for him. He had to call me while I was in the middle of a conference and I had to step out and remind the staff that we both had access to the room. We were charged incorrectly for breakfast, and had to have it all removed from the bill. It was… very frustrating to say the least. I’ve complained before and received an apology by the manager but it’s all lip service at this point- I need to see a change in behaviour. I am a regular but I’m not sure I’ll be back to be honest. Service is important to me and the service at the grand is below average.

10

Grant

23. dec. 2025

·

Overnattede 1 nat

Everything was great, early check in & fabulous friendly staff. Room upgrade as well

10

Amy

1. jan. 2026

·

Overnattede 1 nat

Amazing concierge staff ! Super helpful with everything even outside of their remit.

10

Carole

16. okt. 2025

·

Overnattede 1 nat

Staff here are amazing! They let us store our luggage and use the pool area until our room was ready! Also they were great at helping with parking etc. rooms are very nicely appointed. Lots of restaurants and a casino too.

10

Craig

19. jan. 2026

·

Overnattede 3 nætter

Excellent accommodations and friendly staff. Highly recommend a stay when in Auckland.

6

Taylor

26. okt. 2025

·

Overnattede 1 nat

When checking into the hotel at the designated check in time at 3pm, we found it wasn’t ready until 3.30. After waiting in the lobby for half an hour to be told our room was ready, we went and asked how much longer it was going to be & the lady said that the room was ready but we hadn’t been told (this made us late for our reservation at 4pm). When we got to the room, the mini bar was not refilled. Someone came to the room later on to refill the fridge but had forgotten most of the things to top it up, so again we called to get it refilled but by this time we were ready to go to bed.

8

George

28. nov. 2025

·

Overnattede 1 nat

Hotel was in a great location, and unit was clean and well equipped. My only complaint is that we were misdirected by the concierge as to the location for picking up the airport shuttle. As a result, we missed our scheduled shuttle. I wrote to the hotel about this issue, with no return response.

6

Craig

23. jan. 2025

·

Overnattede 1 nat

Front of house were OK. But the checkin was transactional. I've already provided feedback about the breakfast in my previous survey - however I'd not recommend it for what it costs. And for $45 it doesn't even include a flat white - filter coffee and an average buffet (cold bacon, mashed up baked beans.... omelette which I don't think had been seasoned). Checkut was good. Pleasant and took my feedback about breakfast well. My room was apparently an upgrade, but looking directly into other Sky City hotel rooms wasn't appropriate, so it was curtains closed whenever in the room. OK if you don't want natural light. My room was 'cleaned' on my first day, however there were used towels and wet flannels left in the room and an empty soap bottle in the shower. Great location for restaurants and entertainment. Great meal at The Depot (one of their restaurants). Makes me wonder why they can't replicate the same value for their breakfast buffet. I stay at other hotels in the Auckland CBD, and I'd recommend them over The Grand by Sky City if you're watching your budget and are looking for value for money.

10

Priyanka

14. sep. 2025

·

Overnattede 1 nat

Great service. They made the birthday stay special and just looked after my parents amazingly!

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Lokation

Bredt rost central beliggenhed i CBD, gåafstand til restauranter, Sky Tower og transport; flere nævner let adgang til lufthavnen. Nogle bemærker dog gadeaktivitet i nærheden og blandede indtryk af området umiddelbart omkring hotellet.

Relaterede gæsteanmeldelser

10

Ulrich

7. feb. 2026

·

Overnattede 1 nat

Schönes Zimmer. Super Blick von der 20. Etage auf den Yachthafen und die Harbour Bridge. Leckeres und vielseitiges Frühstück. Zentral gelegen.

10

Tiaki

30. aug. 2025

·

Overnattede 3 nætter

Everything about the facility was first rate. They only issue was the few aggressive homeless people encountered in the surrounding streets during early morning runs

8

Michael

31. jul. 2025

·

Overnattede 6 nætter

Nice hotel in not the best part of Auckland CBD

10

Richard

8. aug. 2025

·

Overnattede 4 nætter

Great location and very clean

10

Scott

2. jun. 2025

·

Overnattede 3 nætter

Friendly staff and excellent location within Auckland

10

Michael

4. nov. 2025

·

Overnattede 1 nat

Fantastic location, easy transportation directly to and from the airport, fantastic food and restaurant options, casino in the hotel, and the Sky Tower is right there. An incredible value and a great place to stay in the city of Auckland.

10

TAEKHYUN

24. mar. 2025

·

Overnattede 1 nat

스카이시티에 위치한 호텔. 공항에서 리무진버스 정류장도 가깝고 시내 중심가에 있어 너무 좋아요.

10

Brian

25. mar. 2025

·

Overnattede 3 nætter

Walking distance to everything. SkyCity tower next door, most tours offer pick up here or very close by. Very safe, upscale area. Lots of food choices nearby. Wasn't offered any room upgrade or food credit that I can remember as part of the VIP benefits.

10

Jouko

3. feb. 2025

·

Overnattede 2 nætter

Great location

10

Gene

22. okt. 2025

·

Overnattede 3 nætter

This hotel is in the middle of town and close to everything. Super convenient and very nice

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Spisning

Morgenmaden og mulighederne på stedet (f.eks. Metita) modtager mange komplimenter for kvalitet og variation med rigelige spisemuligheder i området. Nogle finder morgenmaden for dyr eller gennemsnitlig og bemærker begrænsede vegetariske eller glutenfri alternativer.

Relaterede gæsteanmeldelser

10

Ulrich

7. feb. 2026

·

Overnattede 1 nat

Schönes Zimmer. Super Blick von der 20. Etage auf den Yachthafen und die Harbour Bridge. Leckeres und vielseitiges Frühstück. Zentral gelegen.

10

Rene

16. okt. 2025

·

Overnattede 3 nætter

Fint værelse på 20. etage. God seng og dejligt brusebad og karbad. Rigtig god morgenmad. Men mangler en glutenfri station med andet end det toastbrød du kan få. Måske en muffin og mere brød at vælge mellem. Men et stort plus at der er skilte ved den varme mad.

10

Joel

10. okt. 2025

·

Overnattede 1 nat

Very friendly staff. As soon as we arrived we felt so welcomed and greeted with a smile. The bar and food was exceptional. Metita was something new for us, what a pacific infusion experience, loved it!!

8

Anil

16. nov. 2025

·

Overnattede 2 nætter

Good breakfast. Limited vegetarian options but manageable

10

Paula

17. nov. 2025

·

Overnattede 5 nætter

Loved the many choices at breakfast. Bed was very comfortable. Very clean room.

10

Jillian A

31. okt. 2025

·

Overnattede 5 nætter

The hotel was beautifully maintained and the staff were friendly. The restaurant downstairs, Metita, was by far the best meal of my trip to NZ.

10

Scott

17. feb. 2025

·

Overnattede 4 nætter

Very convenient location and well maintained property. Everything was walkable. The amenities were wonderful. The breakfast was delicious and had a lot of variety.

6

Craig

23. jan. 2025

·

Overnattede 1 nat

Front of house were OK. But the checkin was transactional. I've already provided feedback about the breakfast in my previous survey - however I'd not recommend it for what it costs. And for $45 it doesn't even include a flat white - filter coffee and an average buffet (cold bacon, mashed up baked beans.... omelette which I don't think had been seasoned). Checkut was good. Pleasant and took my feedback about breakfast well. My room was apparently an upgrade, but looking directly into other Sky City hotel rooms wasn't appropriate, so it was curtains closed whenever in the room. OK if you don't want natural light. My room was 'cleaned' on my first day, however there were used towels and wet flannels left in the room and an empty soap bottle in the shower. Great location for restaurants and entertainment. Great meal at The Depot (one of their restaurants). Makes me wonder why they can't replicate the same value for their breakfast buffet. I stay at other hotels in the Auckland CBD, and I'd recommend them over The Grand by Sky City if you're watching your budget and are looking for value for money.

6

Rochelle

19. apr. 2025

·

Overnattede 1 nat

Our room had stickey residue on the surfaces from the previous occupants. The shower was broken. The breakfast was very average and the coffee was awful.

6

Craig

22. jan. 2025

·

Overnattede 1 nat

The buffet breakfast for the cost and NO included flat white is appalling! The hotel needs to understand that the breakfast is nearly the last impression a guest may leave with. I’d not recommend it.

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Måned	Gennemsnitlig pris
januar	170 US$
februar	231 US$
marts	197 US$
april	124 US$
maj	134 US$
juni	110 US$
juli	127 US$
august	128 US$
september	130 US$
oktober	128 US$
november	245 US$
december	161 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $299	22 $135	23 $120	24 $156
25 $124	26 $125	27 $134	28 $143	29 $137	30 $155	31 $164

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $131	2 $137	3 $150	4 $157	5 $163	6 $301	7 $377
8 $319	9 $170	10 $149	11 $163	12 $163	13 $155	14 $181
15 $138	16 $194	17	18	19 $484	20 $170	21 $179
22 $126	23 $147	24 $193	25 $160	26 $146	27 $136	28 $177
29 $126	30 $126

The Grand by SkyCity

Priser på The Grand by SkyCity

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Grand-suite - udsigt til havn

Grand Opulence Suite

Luksus-værelse - 1 kingsize-seng - havudsigt

Premium-værelse - handicapvenligt

Luksus-værelse - 1 kingsize-seng

Deluxe-værelse med 2 enkeltsenge (Grand Deluxe Twin Room)

Grand-værelse (Grand Deluxe Harbour View King Room)

Deluxe-værelse (Grand Deluxe King Room)

Grand Deluxe Suite

Premium-værelse med 2 enkeltsenge

Gæsteanmeldelser af The Grand by SkyCity

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Sikkerhedsdepositum

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Valgfrie tilvalg

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Virksomhedsoplysninger