Extended Stay America Suites - Washington, DC - Alexandria - Landmark

Due to the issues encountered, we had to book alternative accommodations for the remainder of our trip. Our experience was unacceptable for several reasons: - Cleanliness and Odor: There was an unpleasant smell in the hallway, and our room smelled strongly of cigarette smoke. - Lack of Amenities: The kitchen was not equipped with pots, pans, or dishes. Additionally, there were no toiletries, such as shampoo or body wash, provided in the shower. - Breakfast Quality: The advertised breakfast consisted only of coffee and a small prepackaged muffin. - Environment: The hotel was very loud in the evening, and I did not feel safe staying there with my children. Despite my request to speak with a manager during our stay, I was never able to do so. If you book through a third party site you will not be able to change your reservation.

Staff was friendly. The room was filthy—floors were dirty (our feet turned black instantly), the bathroom had 2 bars of used soap on the top ledge, multiple black hairs were found in the stack of washcloths in the bathroom, and the fleece blanket had crumbs and hairs on it. It’s obvious that they didn’t do a very good job cleaning the room and based off the multiple bars of soap left in the shower, that wasn’t touched. Area is a little sketch at night (don’t make the mistake I did and walk to the 7-11 behind the building).

Plus d'eau chaude après 2 douches. Nous etions 4. Dejeuner: gruau, muffin et café, rien d'autre. Personnel a l'air bête

Love this place!

I was ultimately shocked that the hotel even bothered charging what they did for this hotel. This should have been a $70 stay at most! Not $175! I booked a room here and so did my friends. The first room they got was horrendous and dirty, they were able to ask for a new room and were moved over with haste. The room we got was on the second floor. it was so musty, but thought we could get through it since we will be in the room. Entering the room was, however, so much worse. Better put.. smelled like boiled broccoli and asparagus, smelly feet and dirty laundry. We tried to air it out without asking for a new room, but it was so bad. I has asked, but was told there was just nothing they could do, but was offered axe body spray from his car, the other lady behind the desk offered my febreeze to spray. I sprayed every surface, vent, and practically gassed myself out of the room. Aside from that, the people who seem to live at this extended stay on the second floor kept me up all night doing whatever it was... the shower was leaking, there was rust all over the bathroom counter and sink. I get that we were only staying for one night, but it was such a bad experience, it was not worth the money or the lack of sleep before having to drive 4 hours home the day after. If you can. find somewhere else to stay. Their were so many loud people outside the parking lot doing whatever, and homeless sleeping in the cemetery just feet away from the parking lot. Just didn't feel safe overall.