Extended Stay America Suites - Washington, DC - Alexandria - Landmark

O

Due to the issues encountered, we had to book alternative accommodations for the remainder of our trip. Our experience was unacceptable for several reasons: - Cleanliness and Odor: There was an unpleasant smell in the hallway, and our room smelled strongly of cigarette smoke. - Lack of Amenities: The kitchen was not equipped with pots, pans, or dishes. Additionally, there were no toiletries, such as shampoo or body wash, provided in the shower. - Breakfast Quality: The advertised breakfast consisted only of coffee and a small prepackaged muffin. - Environment: The hotel was very loud in the evening, and I did not feel safe staying there with my children. Despite my request to speak with a manager during our stay, I was never able to do so. If you book through a third party site you will not be able to change your reservation.

Staff was friendly. The room was filthy—floors were dirty (our feet turned black instantly), the bathroom had 2 bars of used soap on the top ledge, multiple black hairs were found in the stack of washcloths in the bathroom, and the fleece blanket had crumbs and hairs on it. It’s obvious that they didn’t do a very good job cleaning the room and based off the multiple bars of soap left in the shower, that wasn’t touched. Area is a little sketch at night (don’t make the mistake I did and walk to the 7-11 behind the building).

Plus d'eau chaude après 2 douches. Nous etions 4. Dejeuner: gruau, muffin et café, rien d'autre. Personnel a l'air bête

Love this place!