Village Hotel Blackpool

Estancia corta pero muy agradable

El hotel esta bien situado y nos dieron una habitacion renovada por lo que la moqueta estaba decente en comparacion con otras veces. Lamentablemente y como de costumbre las chicas de limpieza no han aparecido hasta esta mañana y a nuestra liegada tuve que limioar la mesita llena de marcas de botellas y limpiar el inodoro que estaba sucio. Volvemos soempre al hotel por la localizacion a corta distancia del hogar de ancianos en el que esta mi suegra. Es el UNICO establecimiento en la zona lamentablemente y su spa, piscina y gimnasio estan muy bien aunque, COMO DE COSTUMBRE, el jacuzzi estaba estropeado asi como el hamam. La comida del bar malisima. Todo un desastre aunque desgraciadamente tendremos que volver

The rooms are clean and comfortable. Personally, I’m not a big fan of the pillows. Some areas could use a bit of paint to rejuvenate them. Special mention to Gaz in the Starbucks. He’s exceptional and always remembers your order. Little things like that create goodwill.

It was an excellent stay, didn’t have one problem and will be coming back again soon, just one thing was I wish they accepted uni discounts for the Starbucks but other than that 5/5 stay

Check in was okay, however received 2 confirmation emails with different room numbers. Told reception but they said couldnt happen. Got a room on basement floor, room itself relatively basic (106),stained carpet several areas (brown stains!) Floor was noisy and clearly used to house groups of revellers. 3 4 and 5am wake up calls two out of three nights from loud neighbours, banging doors and poor insulation. Room door also looked like it had been forced open and was difficult to close properly. Facilities are great pool and gym and breakfast but experience was poor. Pub and grill tables all reserved some 2hrs in advance.. maybe need a lesson in managing turnover. To cap it all it i was sent an invoice for another room complete with the guests name and details including address. Told reception staff and they werent very helpful. I was concerned my details had gone to the other guest but they assured me not…. Well if assurance is “i dont know what happended”. GDPR and data breach risk seems an alien concept. Stayed 3 nights, got 1 night rest. Not exactly the break we were looking for.