Red Roof Inn Florence - Civic Center

Cuarto muy limpio. El personal muy amable. El proceso de chequeo muy rapido.

I didn’t even go because we had a death in the family.

As always, kind staff. I stay here for work several times a year and I keep coming back

It suited our needs... We were driving from Boston to Ft Lauderdale and needed a place to sleep with our dog. Room was fine, bed was comfortable. (Had our own pillows with us thankfully) Unfortunately, there was no toiletries in the room. Towels were cheap & flimsy. And the only 2 ice machines on the premises were broken...

While the staff was courteous, the room and amenities were awful. The room had a very funky odor which the property/cleaning crew tried to mask with a Little Tree car freshener hung from the bathroom door. Along with the odor, room was very stuffy with a sticky feel to it. The soap provided was very small and wouldn't last more than a couple washes. Several spots of what appeared to be dried blood along the walls/furnishings showed that the rooms are not adequately cleaned between guests which is unacceptable. I booked a handicap room with roll in shower for my disabled mother to stay in while she was visiting the area. While this level of uncleanleness is not acceptable for any room, the handicap rooms should receive more attention as there are often vulnerable people utilizing them. Will not be back and will tell others to stay away.