Florence Inn and Suites

À l’arrivée nous avons été bien accueillis cependant la chambre qui nous a été attribuée était dans un état général inacceptable (rideaux cassés, baignoire écaillée avec cheveux, traces au sol, objet collant au mur). Nous avons demandé un changement de chambre mais l’hôtel était complet. Heureusement nous avons obtenu un remboursement et avons changé d’hôtel.

Attention! Nous n’avons finalement pas séjourné à cet hôtel même si nous avions réservé à l’avance. Mais je tiens à souligner la gentillesse du propriétaire qui a offert de nous rembourser vu notre insatisfaction des lieux. je tiens à souligner son respect et son amabilité. On n’a même pas eu besoin de lui demander il l’a offert lui même. Il est propriétaire depuis 2 mois et peine à voir à tout! La première chambre visitée les draps étaient clairement sales. Des rénovations ont été faites mais c’est comme “patcher” pour que ça ait l’air mieux. La deuxième chambre, les draps étaient tachés. Je crois que le proprio est en voie de rendre cet hôtel plus confortable mais ça prendra du temps. Je tiens vraiment à souligner son accompagnement et son respect envers nous et sa collaboration. C’est précieux! Il veut bien faire mais faut lui donner le temps.

Kids are running in and out the rooms all time of night slamming doors my family hasn't really gotten any sleep while being here

We arrived at 3pm which is their standard check-in time? But a room was not ready. It took them until 515 to get in our room that was after two more attempts. Repai. DA premium for the honeymoon suite. Which was anything but honeymoon. I couldn't possibly leave all everything here, but some of the highlights are we found a hypodermic needle jammed into the toilet?We' Re a child could have easily grabbed it. The microwave didn't work.There was no TV remote.The smoke alarm started beeping in the middle of the night.Because of the battery needed to be changed. When we got there, we asked for extra towels for the Whirlpool in our room.And we were told we had a strict limit of three period, i was given a bath mat instead. I had offered to pay extra or pay deposit for extra towels and was refused. This seems more like a shelter of some kind than hotel. People hanging out all hours of the day and night banging on your door was anything but a honeymoon suite. Young people don't fall for the honeymoon suite there's nothing sweet about it. Adjust and just shy a $500 for 2 nights.It was a complete embarrassment. I gave the lady San die.I believe her name is an opportunity on several occasions to help us out.And she chose again and again not to. Also , the pretty picture of the pool , their pool is completely empty and has been for some time it would appear. If you're afraid of dogs don't stay here.There's lots of dogs in this place , but don't you dare bring your own dog in here .

didn’t have a hairdryer in the room.