Hampton Inn & Suites Nashville-Airport

Airport shuttle was a great benefit.

Great hotel and comfortable beds, clean room. But they did not have breakfast available in the morning, which was a disappointment because that was part of the reason we picked this hotel.

The room was clean and the staff was very friendly.

The kitchen was under renovation no breakfast as advertised. The hotel WiFi didn’t work.

Check in person had not been trained well. Big long line when we arrived and no one's check in was going smoothly. The desk attendant kept needing to make phone calls to find out how to do something. She said she had only been there for a month. Why would you assign Friday evening to someone when they hadn't been trained properly?!?