I had made a reservation more than a week ago, but when I arrived at 5 o’clock for a 4 o’clock check-in, the room wasn’t ready. I also discovered that the walk-in shower wasn’t available, and the house was full. I was concerned, because I have difficulty with an , and the house was full. I was concerned, because I have difficulty with a full-size tub.After some conversation with the very kind woman at the desk, a manager discovered there was a room available. It happened to be an upgraded room, but they accommodated me anyway, which went above and beyond their obligations. I enjoyed the hotel very much, and every single thing a person could want was in that room. Ordinarily, the Royal Sonesta is out of my price range, so it was a special treat to stay there, and especially to be treated with such consideration – not only of my physical limitations, but of me as a person.
I had made a reservation more than a week ago, but when I arrived at 5 o’clock for a 4 o’clock check-in, the room wasn’t ready. I also discovered that the walk-in shower wasn’t available, and the house was full. I was concerned, because I have difficulty with an , and the house was full. I was concerned, because I have difficulty with a full-size tub.After some conversation with the very kind woman at the desk, a manager discovered there was a room available. It happened to be an upgraded room, but they accommodated me anyway, which went above and beyond their obligations. I enjoyed the hotel very much, and every single thing a person could want was in that room. Ordinarily, the Royal Sonesta is out of my price range, so it was a special treat to stay there, and especially to be treated with such consideration – not only of my physical limitations, but of me as a person.