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SureStay by Best Western Charlotte Matthews

74 US$

/ noche

Promedio para septiembre

SureStay by Best Western Charlotte Matthews - Image 1

SureStay by Best Western Charlotte Matthews - Habitación

SureStay by Best Western Charlotte Matthews - Habitación

SureStay by Best Western Charlotte Matthews - Vistas desde la habitación

SureStay by Best Western Charlotte Matthews - Recepción

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74 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En SureStay by Best Western Charlotte Matthews, los precios por noche son de 73 US$ de media en el mes más barato (enero) y de 90 US$ en el mes más caro (mayo), según los últimos 12 meses.

Precio medio por noche en SureStay by Best Western Charlotte Matthews por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	73 US$
febrero	82 US$
marzo	78 US$
abril	81 US$
mayo	90 US$
junio	75 US$
julio	82 US$
agosto	81 US$
septiembre	74 US$
octubre	73 US$
noviembre	80 US$
diciembre	73 US$

Más caro: mayo (aprox. 90 US$)

Más barato: enero (aprox. 73 US$)

Acerca de esta propiedad

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y una televisión en la zona común.

Aparcamiento
Habitaciones para no fumadores
Centro de negocios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes

Ubicación

2501 Sardis Road North, East Forest, Charlotte, Carolina del Norte, Estados Unidos

McAlpine Creek Greenway (1.7 millas)

Centro médico Novant Health Matthews (2.5 millas)

Bowlero Matthews (3.6 millas)

Polideportivo Sportsplex at Matthews (3.8 millas)

Independence Shopping Center (6.2 millas)

Carolina Courts Indian Trail (6.5 millas)

Más información sobre la ubicación

Opciones de habitación

2

Habitación estándar, 1 cama de matrimonio grande, no fumadores, frigorífico

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera de inmersión profunda

3

Habitación estándar, 2 camas de matrimonio, no fumadores, frigorífico

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera de inmersión profunda

2

Habitación estándar, 1 cama de matrimonio grande, accesible para personas con discapacidad

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera de inmersión profunda

Reseñas de los huéspedes

7.3

Bueno

Basado en 702 comentarios verificados

¿Quién se queda aquí?

Trabajo

35%

Pareja

20%

Familia

30%

Grupo

6%

Solo/a

6%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Según las recientes reseñas, SureStay by Best Western Charlotte Matthews recibe opiniones mixtas: muchos huéspedes elogian al personal amable, los precios económicos y la conveniente ubicación cerca de restaurantes, aunque se quejan repetidamente de las instalaciones anticuadas, los problemas de limpieza y varios problemas de mantenimiento.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

Según las recientes reseñas, SureStay by Best Western Charlotte Matthews recibe opiniones mixtas: muchos huéspedes elogian al personal amable, los precios económicos y la conveniente ubicación cerca de restaurantes, aunque se quejan repetidamente de las instalaciones anticuadas, los problemas de limpieza y varios problemas de mantenimiento.

Las averías del ascensor y la inconsistencia en el agua caliente o el aire acondicionado aparecen repetidamente, junto con ruido y olores a cigarrillo o marihuana que entran en las habitaciones y los pasillos. Los estándares de limpieza varían mucho, con informes de manchas, moho, plagas y áreas comunes sucias contrastados por un número menor de experiencias de habitaciones limpias. Espere una estancia sin lujos donde un personal atento y la ubicación compitan con el desgaste de la propiedad y los problemas de fiabilidad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son anticuadas y presentan problemas recurrentes con el ascensor (botones, luces y ruidos); el estacionamiento es generalmente amplio y bien iluminado.

Reseñas de huéspedes relacionadas

4

Ashley

4 jun 2025

·

Se alojó 1 noche

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

6

Rebecca

8 jun 2025

·

Se alojó 1 noche

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

8

Sierra

4 abr 2025

·

Se alojó 2 noches

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

4

Gary

31 mar 2025

·

Se alojó 1 noche

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

10

Jerome

7 mar 2025

·

Se alojó 3 noches

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Bianca

1 jun 2025

·

Se alojó 2 noches

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

10

Garland

12 may 2025

·

Se alojó 1 noche

Professional staff. The only real problem was the elevator buttons didn’t work.

Professional staff. The only real problem was the elevator buttons didn’t work.

8

Jeffrey Pagan

10 jun 2025

·

Se alojó 3 noches

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

6

Nancy A

21 ene 2025

·

Se alojó 3 noches

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

8

KELLY

7 abr 2025

·

Se alojó 2 noches

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es un problema recurrente, con múltiples menciones de habitaciones y baños sucios o manchados, moho, plagas (hormigas, cucarachas y algunos informes de chinches) y olores a humo; algunos huéspedes sí notaron habitaciones limpias.

Reseñas de huéspedes relacionadas

2

Tisha

16 mar 2025

·

Se alojó 3 noches

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

6

Julie

1 jun 2025

·

Se alojó 1 noche

The bathroom had mildew and soap scum in the tub.

The bathroom had mildew and soap scum in the tub.

2

Rebecca

25 feb 2025

·

Se alojó 1 noche

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

2

Nancy

27 jun 2025

·

Se alojó 2 noches

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

4

Dominik

2 jun 2025

·

Se alojó 3 noches

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

2

Porsha

28 nov 2025

·

Se alojó 1 noche

Bed bugs

Bed bugs

4

Ashley

14 abr 2025

·

Se alojó 3 noches

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

2

Shaun

11 may 2025

·

Se alojó 3 noches

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

2

Edgar

31 ago 2025

·

Se alojó 1 noche

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

6

Michael

30 abr 2025

·

Se alojó 2 noches

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son anticuadas y el confort es inconsistente, con informes de colchones duros o hundidos, aire acondicionado ruidoso o ineficaz, olores y ruido de los pasillos o escaleras; algunos huéspedes encontraron las camas cómodas.

Reseñas de huéspedes relacionadas

6

Kenneth

28 jun 2025

·

Se alojó 1 noche

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

6

Aaron

17 may 2025

·

Se alojó 2 noches

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

8

ryan

27 abr 2025

·

Se alojó 5 noches

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

2

Andrea

27 abr 2025

·

Se alojó 1 noche

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

4

Tina

20 may 2025

·

Se alojó 2 noches

Dated hotel in need of repairs. Convenient location.

Dated hotel in need of repairs. Convenient location.

4

Bernard

9 jun 2025

·

Se alojó 2 noches

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

2

Matt

31 mar 2025

·

Se alojó 1 noche

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

6

Mukeni

20 oct 2024

·

Se alojó 2 noches

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

8

Dana

18 ago 2025

·

Se alojó 1 noche

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

8

Johnny

14 may 2025

·

Se alojó 1 noche

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio suele ser elogiado como amable y servicial en el registro de entrada y durante el desayuno, aunque hay quejas sobre personal de recepción poco servicial o ausente y problemas ocasionales con el registro de entrada o las llaves.

Reseñas de huéspedes relacionadas

10

Karen

3 jun 2025

·

Se alojó 1 noche

Staff was friendly and helpful.

Staff was friendly and helpful.

10

Annette

7 abr 2025

·

Se alojó 1 noche

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

10

Jammie Rose

9 jul 2025

·

Se alojó 1 noche

The staffs are accommodaing.

The staffs are accommodaing.

10

Terra

3 jun 2025

·

Se alojó 1 noche

Great customer service

Great customer service

4

Erick

31 may 2025

·

Se alojó 3 noches

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

10

marius c

28 abr 2025

·

Se alojó 2 noches

Staff

Staff

6

michael

31 may 2025

·

Se alojó 1 noche

The property sucks and the staff.

The property sucks and the staff.

2

Antonio

26 ago 2025

·

Se alojó 2 noches

Try to check in no one ever come to front desk

Try to check in no one ever come to front desk

10

Keshon

11 may 2025

·

Se alojó 1 noche

Check in went very smoothly, staff very nice and friendly

Check in went very smoothly, staff very nice and friendly

2

Rachel

9 jun 2025

·

Se alojó 1 noche

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es conveniente para restaurantes y tiendas (incluido un Chili's junto al hotel) y ofrece fácil estacionamiento, pero varios huéspedes se sintieron incómodos debido a la actividad en y alrededor del estacionamiento.

Reseñas de huéspedes relacionadas

8

Alfredo

29 mar 2025

·

Se alojó 2 noches

I like this property because it was right beside chilis

I like this property because it was right beside chilis

10

Quincy

13 oct 2025

·

Se alojó 2 noches

Convenient

Convenient

6

Tai-Lynne

2 jun 2025

·

Se alojó 4 noches

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

10

Jerome

7 mar 2025

·

Se alojó 3 noches

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Cindy

25 abr 2025

·

Se alojó 7 noches

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

10

Linda

23 jun 2025

·

Se alojó 1 noche

Great location, friendly staff, excellent rooms

Great location, friendly staff, excellent rooms

8

KELLY

7 abr 2025

·

Se alojó 2 noches

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

10

Alexis

19 may 2025

·

Se alojó 2 noches

We enjoy our stay and it was nice and really liked that chillies was right next door.

We enjoy our stay and it was nice and really liked that chillies was right next door.

2

Annemarie

15 may 2025

·

Se alojó 1 noche

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

10

DIANE

1 abr 2025

·

Se alojó 1 noche

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son variadas: algunos huéspedes lo disfrutaron y elogiaron al encargado, mientras que otros encontraron poca variedad o una calidad inferior a la media; a veces se requiere un ticket para acceder al desayuno.

Reseñas de huéspedes relacionadas

6

Christopher

10 mar 2025

·

Se alojó 4 noches

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

6

Rebecca

8 jun 2025

·

Se alojó 1 noche

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

6

Robert

19 ene 2025

·

Se alojó 1 noche

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

8

ryan

27 abr 2025

·

Se alojó 5 noches

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

10

haleigh

10 feb 2025

·

Se alojó 1 noche

Very friendly service and great breakfast

Very friendly service and great breakfast

8

Cheryl

3 feb 2025

·

Se alojó 3 noches

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

10

Enkelejda

24 nov 2024

·

Se alojó 8 noches

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

4

Debbra

3 nov 2025

·

Se alojó 1 noche

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

4

Kimberly

13 jul 2025

·

Se alojó 2 noches

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

10

Lisa

13 dic 2024

·

Se alojó 1 noche

Nice room for the price. Excellent breakfast!

Nice room for the price. Excellent breakfast!

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8

Stefania

6 jun 2025

·

Se alojó 1 noche

Buen lugar!

Buen lugar!

10

Dianelis

14 abr 2025

·

Se alojó 3 noches

Muy buena limpieza y muy buena atención

Muy buena limpieza y muy buena atención

10

Maynor

28 mar 2025

·

Se alojó 1 noche

Todo bien volvere

Todo bien volvere

10

Felipe

23 mar 2025

·

Se alojó 1 noche

La habitación muy limpia Libre de humo Y la recepción rápida Definitivamente cuando vuelva esté será mi lugar de estancia

La habitación muy limpia Libre de humo Y la recepción rápida Definitivamente cuando vuelva esté será mi lugar de estancia

8

Carmen

2 mar 2025

·

Se alojó 1 noche

Todo bien

Todo bien

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Considering this hotel for your Charlotte trip?

¿Cómo suelen ser las tarifas de las habitaciones en el SureStay by Best Western Charlotte Matthews?

En los próximos 60–90 días, las tarifas de las habitaciones en el SureStay by Best Western Charlotte Matthews en Charlotte suelen rondar los 93 US$ por noche para dos huéspedes, con un rango de 86 US$ a 120 US$ en diferentes fechas.

¿Cuándo es el mejor momento para visitar si quiero evitar las multitudes?

Junio es el mes más tranquilo para alojarse en el SureStay by Best Western Charlotte Matthews en Charlotte, mientras que enero es el más concurrido. Espere que la demanda disminuya considerablemente después de la primavera y se mantenga más baja hasta finales del verano.

¿Qué mes tiene las tarifas más bajas en este hotel?

Enero es el mes más económico para alojarse en el SureStay by Best Western Charlotte Matthews en Charlotte, con un promedio de 84 US$ por noche; mayo es el mes más caro, con un precio de 104 US$. Las tarifas más bajas de enero se producen a pesar de que junio es el mes más tranquilo en cuanto a multitudes.

¿Qué atracciones cercanas y tipos de huéspedes atiende este hotel?

Ubicado en el condado de Mecklenburg, el SureStay by Best Western Charlotte Matthews en Charlotte es conveniente para familias y viajeros de negocios que visitan lugares locales como McAlpine Creek Greenway, Sportsplex at Matthews y Phillips Place. La ubicación también lo coloca cerca del Centro Médico Novant Health Matthews y varios centros comerciales.

¿Cómo se comparan las tarifas de este hotel con las de otros hoteles cercanos?

El SureStay by Best Western Charlotte Matthews en Charlotte es más económico que 12 de 19 hoteles comparables en las cercanías, con una mediana típica de 89 US$ por noche frente a aproximadamente 100 US$ para sus pares.

¿Cómo ha variado el precio por noche en SureStay by Best Western Charlotte Matthews en Charlotte en comparación con el de las últimas semanas?

El precio actual en SureStay by Best Western Charlotte Matthews en Charlotte es de 83 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 89 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 71 US$ y 129 US$.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $89	16 $70	17 $74	18 $104	19 $99
20 $89	21 $78	22 $87	23 $90	24 $90	25 $108	26 $107
27 $89	28 $90	29 $90	30 $90

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.