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SureStay by Best Western Charlotte Matthews

73 $US

/nuit

Moyenne pour octobre

SureStay by Best Western Charlotte Matthews - Image 1

SureStay by Best Western Charlotte Matthews - Chambre

SureStay by Best Western Charlotte Matthews - Chambre

SureStay by Best Western Charlotte Matthews - Vue de la chambre

SureStay by Best Western Charlotte Matthews - Réception

Prix pour SureStay by Best Western Charlotte Matthews

Sélectionnez les dates pour voir les prix et les disponibilités

73 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À SureStay by Best Western Charlotte Matthews, les prix par nuit s'élèvent en moyenne à 73 $US pendant le mois le moins cher (janvier) et à 90 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.

Prix moyen par nuit à SureStay by Best Western Charlotte Matthews selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	73 $US
février	82 $US
mars	78 $US
avril	81 $US
mai	90 $US
juin	75 $US
juillet	82 $US
août	75 $US
septembre	80 $US
octobre	73 $US
novembre	80 $US
décembre	73 $US

Le plus cher : mai (env. 90 $US)

Le moins cher : janvier (env. 73 $US)

À propos de cet établissement

Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une télévision dans l'espace commun. C...

Équipements

Profitez des options de loisirs (une salle de fitness ouverte 24 h/24 par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une télévision dans l'espace commun. Cet hôtel propose également une salle de banquet et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de départ express. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Un petit déjeuner buffet gratuit est servi tous les jours de 06 h 00 à 09 h 00.

Chambres

Les 93 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également une baignoire relaxante profonde et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.

Emplacement

Se trouvant à Charlotte (East Forest), SureStay by Best Western Charlotte Matthews est à moins de 15 minutes en voiture de Bojangles' Coliseum et de Auditorium d'Ovens. Cet hôtel se trouve à 13,3 km de Southpark Mall (centre commercial) et à 15 km de Salle omnisports Spectrum Center.

À proximité

McAlpine Creek Greenway(1.7 miles)
Centre hospitalier Novant Health Matthews(2.5 miles)
Matthews Community Center(3 miles)
Bowlero Matthews(3 miles)
Complexe sportif Sportsplex at Matthews(3.6 miles)
Independence Shopping Center(3.8 miles)
Carolina Courts Indian Trail(6.2 miles)
Kate's Skating Rink(6.5 miles)
Extreme Ice Center(6.8 miles)
Bojangles' Coliseum(6.9 miles)
Centre de conférence The Park Expo & Conference Center(7 miles)
Auditorium d'Ovens(7 miles)
Colonel Francis Beatty Park(7.1 miles)
Place Phillips(7.9 miles)
Providence Village Shopping Center(7.9 miles)
Aéroport international de Charlotte-Douglas (CLT)(18.4 miles)
Aéroport régional Concord (USA)(28.3 miles)

Parking
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec
Ménage
Salle de banquet

Emplacement

2501 Sardis Road North, East Forest, Charlotte, Caroline du Nord, États-Unis d’Amérique

McAlpine Creek Greenway (1.7 miles)

Centre hospitalier Novant Health Matthews (2.5 miles)

Matthews Community Center (3 miles)

Bowlero Matthews (3 miles)

Complexe sportif Sportsplex at Matthews (3.6 miles)

Independence Shopping Center (3.8 miles)

Plus d'informations sur l'emplacement

Options de chambre

2

Chambre Standard, 1 très grand lit, non-fumeurs, réfrigérateur

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Baignoire profonde

3

Chambre Standard, 2 grands lits, non-fumeurs, réfrigérateur

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Baignoire profonde

2

Chambre Standard, 1 très grand lit, accessible aux personnes à mobilité réduite, réfrigérateur

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Baignoire profonde

Avis des voyageurs sur SureStay by Best Western Charlotte Matthews

7.3

Bien

Basé sur 707 avis vérifiés

Qui séjourne ici ?

Affaires

35%

Couples

20%

Familles

30%

Groupes

6%

Solo

6%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les commentaires récents, le SureStay by Best Western Charlotte Matthews suscite des réactions mitigées : de nombreux clients louent le personnel accueillant, les prix abordables et l'emplacement pratique à proximité des restaurants, mais des plaintes récurrentes concernent des installations vétustes, des problèmes de propreté et divers problèmes d'entretien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les commentaires récents, le SureStay by Best Western Charlotte Matthews suscite des réactions mitigées : de nombreux clients louent le personnel accueillant, les prix abordables et l'emplacement pratique à proximité des restaurants, mais des plaintes récurrentes concernent des installations vétustes, des problèmes de propreté et divers problèmes d'entretien.

Des pannes d'ascenseur et des problèmes d'eau chaude ou de climatisation irréguliers reviennent sans cesse, ainsi que du bruit et des odeurs de cigarette ou de marijuana s'infiltrant dans les chambres et les couloirs. La qualité du service de ménage varie considérablement, avec des signalements de taches, de moisissures, de parasites et de parties communes sales contrastant avec un nombre plus restreint de séjours dans des chambres propres. Attendez-vous à un séjour sans fioritures où un personnel attentif et un emplacement pratique sont mis à l'épreuve par l'usure de l'établissement et des problèmes de fiabilité.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont vétustes et présentent des problèmes récurrents avec les ascenseurs (boutons, éclairage et bruits) ; le parking est généralement abondant et bien éclairé.

Avis de voyageur à ce sujet

4

Ashley

4 juin 2025

·

A séjourné 1 nuit

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

6

Rebecca

8 juin 2025

·

A séjourné 1 nuit

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

8

Sierra

4 avr. 2025

·

A séjourné 2 nuits

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

4

Gary

31 mars 2025

·

A séjourné 1 nuit

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

10

Jerome

7 mars 2025

·

A séjourné 3 nuits

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Bianca

1 juin 2025

·

A séjourné 2 nuits

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

10

Garland

12 mai 2025

·

A séjourné 1 nuit

Professional staff. The only real problem was the elevator buttons didn’t work.

Professional staff. The only real problem was the elevator buttons didn’t work.

8

Jeffrey Pagan

10 juin 2025

·

A séjourné 3 nuits

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

6

Nancy A

21 janv. 2025

·

A séjourné 3 nuits

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

8

KELLY

7 avr. 2025

·

A séjourné 2 nuits

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est un problème récurrent, avec de nombreuses mentions de chambres et de salles de bains sales ou tachées, de moisissures, de parasites (fourmis, cafards et quelques signalements de punaises de lit) et d'odeurs de fumée ; certains clients ont toutefois noté la propreté des chambres.

Avis de voyageur à ce sujet

2

Tisha

16 mars 2025

·

A séjourné 3 nuits

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

6

Julie

1 juin 2025

·

A séjourné 1 nuit

The bathroom had mildew and soap scum in the tub.

The bathroom had mildew and soap scum in the tub.

2

Rebecca

25 févr. 2025

·

A séjourné 1 nuit

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

2

Nancy

27 juin 2025

·

A séjourné 2 nuits

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

4

Dominik

2 juin 2025

·

A séjourné 3 nuits

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

2

Porsha

28 nov. 2025

·

A séjourné 1 nuit

Bed bugs

Bed bugs

4

Ashley

14 avr. 2025

·

A séjourné 3 nuits

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

2

Shaun

11 mai 2025

·

A séjourné 3 nuits

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

2

Edgar

31 août 2025

·

A séjourné 1 nuit

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

6

Michael

30 avr. 2025

·

A séjourné 2 nuits

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont vieillottes et le confort est irrégulier, avec des signalements de matelas durs ou affaissés, de climatisation bruyante ou inefficace, d'odeurs et de bruit provenant des couloirs ou des escaliers ; certains clients ont trouvé les lits confortables.

Avis de voyageur à ce sujet

6

Kenneth

28 juin 2025

·

A séjourné 1 nuit

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

6

Aaron

17 mai 2025

·

A séjourné 2 nuits

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

8

ryan

27 avr. 2025

·

A séjourné 5 nuits

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

2

Andrea

27 avr. 2025

·

A séjourné 1 nuit

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

4

Tina

20 mai 2025

·

A séjourné 2 nuits

Dated hotel in need of repairs. Convenient location.

Dated hotel in need of repairs. Convenient location.

4

Bernard

9 juin 2025

·

A séjourné 2 nuits

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

2

Matt

31 mars 2025

·

A séjourné 1 nuit

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

6

Mukeni

20 oct. 2024

·

A séjourné 2 nuits

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

8

Dana

18 août 2025

·

A séjourné 1 nuit

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

8

Johnny

14 mai 2025

·

A séjourné 1 nuit

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est souvent salué comme étant amical et serviable à l'enregistrement et au petit-déjeuner, bien qu'il y ait des plaintes concernant un personnel de réception peu serviable ou absent et des problèmes occasionnels d'enregistrement ou de clés.

Avis de voyageur à ce sujet

10

Karen

3 juin 2025

·

A séjourné 1 nuit

Staff was friendly and helpful.

Staff was friendly and helpful.

10

Annette

7 avr. 2025

·

A séjourné 1 nuit

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

10

Jammie Rose

9 juil. 2025

·

A séjourné 1 nuit

The staffs are accommodaing.

The staffs are accommodaing.

10

Terra

3 juin 2025

·

A séjourné 1 nuit

Great customer service

Great customer service

4

Erick

31 mai 2025

·

A séjourné 3 nuits

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

10

marius c

28 avr. 2025

·

A séjourné 2 nuits

Staff

Staff

6

michael

31 mai 2025

·

A séjourné 1 nuit

The property sucks and the staff.

The property sucks and the staff.

2

Antonio

26 août 2025

·

A séjourné 2 nuits

Try to check in no one ever come to front desk

Try to check in no one ever come to front desk

10

Keshon

11 mai 2025

·

A séjourné 1 nuit

Check in went very smoothly, staff very nice and friendly

Check in went very smoothly, staff very nice and friendly

2

Rachel

9 juin 2025

·

A séjourné 1 nuit

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour les restaurants et les commerces (dont un Chili's juste à côté) et le parking est facile, mais plusieurs clients se sont sentis mal à l'aise en raison de l'activité dans et autour du parking.

Avis de voyageur à ce sujet

8

Alfredo

29 mars 2025

·

A séjourné 2 nuits

I like this property because it was right beside chilis

I like this property because it was right beside chilis

10

Quincy

13 oct. 2025

·

A séjourné 2 nuits

Convenient

Convenient

6

Tai-Lynne

2 juin 2025

·

A séjourné 4 nuits

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

10

Jerome

7 mars 2025

·

A séjourné 3 nuits

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Cindy

25 avr. 2025

·

A séjourné 7 nuits

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

10

Linda

23 juin 2025

·

A séjourné 1 nuit

Great location, friendly staff, excellent rooms

Great location, friendly staff, excellent rooms

8

KELLY

7 avr. 2025

·

A séjourné 2 nuits

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

10

Alexis

19 mai 2025

·

A séjourné 2 nuits

We enjoy our stay and it was nice and really liked that chillies was right next door.

We enjoy our stay and it was nice and really liked that chillies was right next door.

2

Annemarie

15 mai 2025

·

A séjourné 1 nuit

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

10

DIANE

1 avr. 2025

·

A séjourné 1 nuit

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : certains clients l'ont apprécié et ont fait l'éloge du personnel, tandis que d'autres ont trouvé un choix limité ou une qualité inférieure à la moyenne ; un ticket est parfois requis pour accéder au petit-déjeuner.

Avis de voyageur à ce sujet

6

Christopher

10 mars 2025

·

A séjourné 4 nuits

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

6

Rebecca

8 juin 2025

·

A séjourné 1 nuit

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

6

Robert

19 janv. 2025

·

A séjourné 1 nuit

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

8

ryan

27 avr. 2025

·

A séjourné 5 nuits

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

10

haleigh

10 févr. 2025

·

A séjourné 1 nuit

Very friendly service and great breakfast

Very friendly service and great breakfast

8

Cheryl

3 févr. 2025

·

A séjourné 3 nuits

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

10

Enkelejda

24 nov. 2024

·

A séjourné 8 nuits

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

4

Debbra

3 nov. 2025

·

A séjourné 1 nuit

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

4

Kimberly

13 juil. 2025

·

A séjourné 2 nuits

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

10

Lisa

13 déc. 2024

·

A séjourné 1 nuit

Nice room for the price. Excellent breakfast!

Nice room for the price. Excellent breakfast!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Doriane

22 juil. 2025

·

A séjourné 1 nuit

Chambre agréable et confortable, le petit déjeuner est correct (gaufres à faire soi-même avec topping, muffins, pain de mie et confiture).

Chambre agréable et confortable, le petit déjeuner est correct (gaufres à faire soi-même avec topping, muffins, pain de mie et confiture).

10

Christine

6 avr. 2025

·

A séjourné 1 nuit

Excellent rapport qualité / prix. Nous recommandons vivement cet hôtel

Excellent rapport qualité / prix. Nous recommandons vivement cet hôtel

10

Christine

6 avr. 2025

·

A séjourné 1 nuit

Étape d’une nuit. Charlotte est une grande ville très agréable

Étape d’une nuit. Charlotte est une grande ville très agréable

2

Linghua

il y a 3 semaines

·

A séjourné 1 nuit

Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.

Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.

10

Julie

21 sept. 2026

·

A séjourné 2 nuits

Very nice clean rooms. Area was convenient

Very nice clean rooms. Area was convenient

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Vous envisagez cet hôtel pour votre voyage à Charlotte ?

Quel est le prix habituel des chambres au SureStay by Best Western Charlotte Matthews ?

Au cours des 60 à 90 prochains jours, le prix des chambres au SureStay by Best Western Charlotte Matthews à Charlotte se situe généralement autour de 86 $US par nuit pour deux personnes, allant de 83 $US à 107 $US selon les dates disponibles.

Quel est le meilleur moment pour visiter cet hôtel si je souhaite éviter la foule ?

Juin est le mois le plus calme pour visiter le SureStay by Best Western Charlotte Matthews à Charlotte, la demande étant alors la plus faible et restant relativement légère jusqu'au début de l'automne. Janvier est le mois le plus chargé, alors attendez-vous à ce que ce soit le moment où il y aura le plus de monde et d'activité.

Quel mois propose les tarifs de chambre les plus bas dans cet établissement ?

Janvier est le mois le moins cher pour séjourner au SureStay by Best Western Charlotte Matthews à Charlotte, avec un prix moyen d'environ 84 $US par nuit ; mai est le mois le plus cher, avec un prix moyen de 104 $US. Juin est le mois le plus calme en termes de foule, ce qui diffère du mois le moins cher.

Quelles sont les attractions ou les quartiers à proximité qui conviennent bien à cet hôtel ?

Situé dans le comté de Mecklenburg, le SureStay by Best Western Charlotte Matthews à Charlotte est idéal pour les voyageurs d'affaires et les familles visitant des sites locaux tels que McAlpine Creek Greenway, Stumptown Park et le Sportsplex at Matthews. L'hôtel est également à proximité du centre commercial Independence et du Bojangles' Coliseum pour les événements et le shopping.

Comment les tarifs de cet hôtel se comparent-ils à ceux des autres hôtels de Charlotte à proximité ?

Le SureStay by Best Western Charlotte Matthews est moins cher que 12 des 20 hôtels comparables à proximité, avec une médiane typique de 90 $US par nuit contre environ 97 $US pour les hôtels similaires.

Comment le prix par nuit à SureStay by Best Western Charlotte Matthews, à Charlotte se situe-t-il par rapport aux dernières semaines ?

Le prix actuel de SureStay by Best Western Charlotte Matthews, à Charlotte est de 70 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 20 % de moins que sa moyenne de 89 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 73 $US et 122 $US.

Prix pour les dates à venir

octobre 2026

novembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est gratuit pour les enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.

Pour plus de détails sur la politique de confidentialité de Best Western, veuillez vous rendre sur https://www.bestwestern.com/content/best-western/fr_FR/legal/privacy-policy.html.

Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Lit d'appoint : 10.0 USD par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.