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SureStay by Best Western Charlotte Matthews

80 USD

a notte

Media per novembre

SureStay by Best Western Charlotte Matthews - Image 1

SureStay by Best Western Charlotte Matthews - Camera

SureStay by Best Western Charlotte Matthews - Camera

SureStay by Best Western Charlotte Matthews - Vista dalla camera

SureStay by Best Western Charlotte Matthews - Reception

Prezzi per SureStay by Best Western Charlotte Matthews

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80 USD

a notte

Media per novembre

Prezzi medi mensili

Presso SureStay by Best Western Charlotte Matthews, il prezzo per notte è in media di 73 USD nel mese più economico (gennaio) e di 90 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso SureStay by Best Western Charlotte Matthews per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	73 USD
febbraio	82 USD
marzo	78 USD
aprile	81 USD
maggio	90 USD
giugno	75 USD
luglio	82 USD
agosto	75 USD
settembre	80 USD
ottobre	73 USD
novembre	80 USD
dicembre	73 USD

Prezzo più alto: maggio (circa 90 USD)

Prezzo più basso: gennaio (circa 73 USD)

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra aperta giorno e notte, oltre a il Wi-Fi gratuito e una TV nelle aree comuni. Questo hotel offre, inoltre, una sala ricevimenti e un distributore automatico.

Parcheggio
Camere non fumatori
Business center
Lavanderia a secco
Servizio di pulizia
Servizio banchetti

Posizione

2501 Sardis Road North, East Forest, Charlotte (North Carolina), North Carolina, Stati Uniti d'America

McAlpine Creek Greenway (1.7 miglia)

Centro Medico Novant Health Matthews Medical Center (2.5 miglia)

Stumptown Park (3 miglia)

Matthews Community Center (3 miglia)

Bowlero Matthews (3.6 miglia)

Complesso Sportivo Sportsplex at Matthews (3.8 miglia)

Altre informazioni sulla posizione

Opzioni camera

2

Camera Standard, 1 letto king, non fumatori, frigorifero

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno profonda

3

Camera Standard, 2 letti queen, non fumatori, frigorifero

Dettagli della camera

2 Letti Matrimoniali Grandi

Posti letto: 4

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno profonda

2

Camera Standard, 1 letto king, accessibile ai disabili, frigorifero

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 2

Aria condizionata

Wi-Fi (gratuito)

Vasca da bagno profonda

Recensioni degli ospiti su SureStay by Best Western Charlotte Matthews

7.3

Buono

Sulla base di 707 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

35%

In coppia

20%

Famiglia

30%

Gruppo

6%

In solitaria

6%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Dai feedback recenti, il SureStay by Best Western Charlotte Matthews suscita opinioni contrastanti: molti ospiti lodano la cordialità del personale, i prezzi accessibili e la posizione comoda vicino a ristoranti, ma si riscontrano lamentele ricorrenti riguardo a strutture datate, problemi di pulizia e varie questioni di manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Dai feedback recenti, il SureStay by Best Western Charlotte Matthews suscita opinioni contrastanti: molti ospiti lodano la cordialità del personale, i prezzi accessibili e la posizione comoda vicino a ristoranti, ma si riscontrano lamentele ricorrenti riguardo a strutture datate, problemi di pulizia e varie questioni di manutenzione.

Guasti agli ascensori e problemi di acqua calda o aria condizionata inconsistenti sono segnalati ripetutamente, insieme a rumore e odori di sigaretta o marijuana che si diffondono nelle stanze e nei corridoi. Gli standard di pulizia variano notevolmente, con segnalazioni di macchie, muffa, parassiti e aree comuni sporche contrastate da un numero inferiore di esperienze in stanze pulite. Aspettatevi un soggiorno essenziale in cui un personale attento e una posizione favorevole si scontrano con l'usura della struttura e problemi di affidabilità.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Le strutture sono datate e presentano problemi ricorrenti con gli ascensori (pulsanti, luci e rumori); il parcheggio è generalmente ampio e ben illuminato.

Recensioni degli ospiti correlate

4

Ashley

4 giu 2025

·

Soggiorno di 1 notte

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

6

Rebecca

8 giu 2025

·

Soggiorno di 1 notte

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

8

Sierra

4 apr 2025

·

Soggiorno di 2 notti

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

4

Gary

31 mar 2025

·

Soggiorno di 1 notte

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

10

Jerome

7 mar 2025

·

Soggiorno di 3 notti

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Bianca

1 giu 2025

·

Soggiorno di 2 notti

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

10

Garland

12 mag 2025

·

Soggiorno di 1 notte

Professional staff. The only real problem was the elevator buttons didn’t work.

Professional staff. The only real problem was the elevator buttons didn’t work.

8

Jeffrey Pagan

10 giu 2025

·

Soggiorno di 3 notti

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

6

Nancy A

21 gen 2025

·

Soggiorno di 3 notti

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

8

KELLY

7 apr 2025

·

Soggiorno di 2 notti

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

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Pulizia

La pulizia è un problema ricorrente, con segnalazioni di stanze e bagni sporchi o macchiati, muffa, parassiti (formiche, scarafaggi e alcune segnalazioni di cimici da letto) e odori di fumo; alcuni ospiti hanno però notato stanze pulite.

Recensioni degli ospiti correlate

2

Tisha

16 mar 2025

·

Soggiorno di 3 notti

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

6

Julie

1 giu 2025

·

Soggiorno di 1 notte

The bathroom had mildew and soap scum in the tub.

The bathroom had mildew and soap scum in the tub.

2

Rebecca

25 feb 2025

·

Soggiorno di 1 notte

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

2

Nancy

27 giu 2025

·

Soggiorno di 2 notti

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

4

Dominik

2 giu 2025

·

Soggiorno di 3 notti

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

2

Porsha

28 nov 2025

·

Soggiorno di 1 notte

Bed bugs

Bed bugs

4

Ashley

14 apr 2025

·

Soggiorno di 3 notti

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

2

Shaun

11 mag 2025

·

Soggiorno di 3 notti

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

2

Edgar

31 ago 2025

·

Soggiorno di 1 notte

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

6

Michael

30 apr 2025

·

Soggiorno di 2 notti

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

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Camere

Le stanze sono datate e il comfort è variabile, con segnalazioni di materassi duri o cedevoli, A/C rumoroso o inefficiente, odori e rumori provenienti da corridoi o scale; alcuni ospiti hanno trovato i letti confortevoli.

Recensioni degli ospiti correlate

6

Kenneth

28 giu 2025

·

Soggiorno di 1 notte

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

6

Aaron

17 mag 2025

·

Soggiorno di 2 notti

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

8

ryan

27 apr 2025

·

Soggiorno di 5 notti

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

2

Andrea

27 apr 2025

·

Soggiorno di 1 notte

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

4

Tina

20 mag 2025

·

Soggiorno di 2 notti

Dated hotel in need of repairs. Convenient location.

Dated hotel in need of repairs. Convenient location.

4

Bernard

9 giu 2025

·

Soggiorno di 2 notti

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

2

Matt

31 mar 2025

·

Soggiorno di 1 notte

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

6

Mukeni

20 ott 2024

·

Soggiorno di 2 notti

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

8

Dana

18 ago 2025

·

Soggiorno di 1 notte

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

8

Johnny

14 mag 2025

·

Soggiorno di 1 notte

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

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Servizio

Il servizio è spesso elogiato per la sua cortesia e disponibilità al check-in e durante la colazione, anche se ci sono lamentale di personale della reception poco disponibile o assente e occasionali problemi di check-in o con le chiavi.

Recensioni degli ospiti correlate

10

Karen

3 giu 2025

·

Soggiorno di 1 notte

Staff was friendly and helpful.

Staff was friendly and helpful.

10

Annette

7 apr 2025

·

Soggiorno di 1 notte

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

10

Jammie Rose

9 lug 2025

·

Soggiorno di 1 notte

The staffs are accommodaing.

The staffs are accommodaing.

10

Terra

3 giu 2025

·

Soggiorno di 1 notte

Great customer service

Great customer service

4

Erick

31 mag 2025

·

Soggiorno di 3 notti

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

10

marius c

28 apr 2025

·

Soggiorno di 2 notti

Staff

Staff

6

michael

31 mag 2025

·

Soggiorno di 1 notte

The property sucks and the staff.

The property sucks and the staff.

2

Antonio

26 ago 2025

·

Soggiorno di 2 notti

Try to check in no one ever come to front desk

Try to check in no one ever come to front desk

10

Keshon

11 mag 2025

·

Soggiorno di 1 notte

Check in went very smoothly, staff very nice and friendly

Check in went very smoothly, staff very nice and friendly

2

Rachel

9 giu 2025

·

Soggiorno di 1 notte

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

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Posizione

La posizione è comoda per ristoranti e negozi (incluso un Chili's adiacente) e offre un parcheggio facile, ma diversi ospiti si sono sentiti a disagio a causa dell'attività nel parcheggio circostante.

Recensioni degli ospiti correlate

8

Alfredo

29 mar 2025

·

Soggiorno di 2 notti

I like this property because it was right beside chilis

I like this property because it was right beside chilis

10

Quincy

13 ott 2025

·

Soggiorno di 2 notti

Convenient

Convenient

6

Tai-Lynne

2 giu 2025

·

Soggiorno di 4 notti

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

10

Jerome

7 mar 2025

·

Soggiorno di 3 notti

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Cindy

25 apr 2025

·

Soggiorno di 7 notti

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

10

Linda

23 giu 2025

·

Soggiorno di 1 notte

Great location, friendly staff, excellent rooms

Great location, friendly staff, excellent rooms

8

KELLY

7 apr 2025

·

Soggiorno di 2 notti

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

10

Alexis

19 mag 2025

·

Soggiorno di 2 notti

We enjoy our stay and it was nice and really liked that chillies was right next door.

We enjoy our stay and it was nice and really liked that chillies was right next door.

2

Annemarie

15 mag 2025

·

Soggiorno di 1 notte

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

10

DIANE

1 apr 2025

·

Soggiorno di 1 notte

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

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Ristorazione

Il feedback sulla colazione è contrastante: alcuni ospiti l'hanno apprezzata e hanno elogiato il personale, mentre altri hanno trovato una varietà limitata o una qualità al di sotto della media; a volte è richiesto un biglietto per accedere alla colazione.

Recensioni degli ospiti correlate

6

Christopher

10 mar 2025

·

Soggiorno di 4 notti

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

6

Rebecca

8 giu 2025

·

Soggiorno di 1 notte

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

6

Robert

19 gen 2025

·

Soggiorno di 1 notte

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

8

ryan

27 apr 2025

·

Soggiorno di 5 notti

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

10

haleigh

10 feb 2025

·

Soggiorno di 1 notte

Very friendly service and great breakfast

Very friendly service and great breakfast

8

Cheryl

3 feb 2025

·

Soggiorno di 3 notti

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

10

Enkelejda

24 nov 2024

·

Soggiorno di 8 notti

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

4

Debbra

3 nov 2025

·

Soggiorno di 1 notte

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

4

Kimberly

13 lug 2025

·

Soggiorno di 2 notti

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

10

Lisa

13 dic 2024

·

Soggiorno di 1 notte

Nice room for the price. Excellent breakfast!

Nice room for the price. Excellent breakfast!

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2

Linghua

4 settimane fa

·

Soggiorno di 1 notte

Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.

Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.

10

Julie

21 set 2026

·

Soggiorno di 2 notti

Very nice clean rooms. Area was convenient

Very nice clean rooms. Area was convenient

2

VENKATA RAVI KUMAR

6 set 2026

·

Soggiorno di 1 notte

Hotel under renovation so dirty and not safe, no or minimal hot water Minimum toiletries in the room AC is too noisy and doesn’t do its work Bed is too hard with flat pillows Breakfast is the worst Minimal choices and the lady from the kitchen is too conservative Wasn’t providing any food replacement unless asked which is the ridiculous although they have very few choices but was ready for tips Increased the prices for weekend around 30$ more than regular stay even though it’s under renovation Very uncomfortable stay

Hotel under renovation so dirty and not safe, no or minimal hot water Minimum toiletries in the room AC is too noisy and doesn’t do its work Bed is too hard with flat pillows Breakfast is the worst Minimal choices and the lady from the kitchen is too conservative Wasn’t providing any food replacement unless asked which is the ridiculous although they have very few choices but was ready for tips Increased the prices for weekend around 30$ more than regular stay even though it’s under renovation Very uncomfortable stay

4

Jennifer

21 ago 2026

·

Soggiorno di 1 notte

Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.

Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.

10

Moses

27 lug 2026

·

Soggiorno di 2 notti

The Hotel is relatively new and clean, and the check-in staff was very courteous and helpful. The Hotel does not have a working elevator; I had to change our room from the third floor to the ground floor. There is no coffee maker in the room, and the bathtub-and-shower combination is probably built for midgets or 5-year-olds. One literally has to sit or bend down to take a shower to the upper body part. There is no hot water either.

The Hotel is relatively new and clean, and the check-in staff was very courteous and helpful. The Hotel does not have a working elevator; I had to change our room from the third floor to the ground floor. There is no coffee maker in the room, and the bathtub-and-shower combination is probably built for midgets or 5-year-olds. One literally has to sit or bend down to take a shower to the upper body part. There is no hot water either.

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Hai delle domande?

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Stai considerando questo hotel per il tuo viaggio a Charlotte (North Carolina)?

Quali sono solitamente le tariffe delle camere al SureStay by Best Western Charlotte Matthews?

Nei prossimi 60–90 giorni, le tariffe delle camere al SureStay by Best Western Charlotte Matthews a Charlotte si aggirano in genere intorno a 93 USD a notte per due ospiti, variando da 86 USD a 120 USD a seconda delle date.

Qual è il periodo migliore per visitare se voglio evitare la folla?

Giugno è il mese più tranquillo per soggiornare al SureStay by Best Western Charlotte Matthews a Charlotte, mentre gennaio è il più affollato. Ci si aspetta un calo significativo della domanda dopo la primavera e un livello più basso fino alla fine dell'estate.

Quale mese offre le tariffe più basse in questo hotel?

Gennaio è il mese più economico per soggiornare al SureStay by Best Western Charlotte Matthews a Charlotte, con una media di 84 USD a notte; maggio è il mese più costoso, a 104 USD. I prezzi più bassi a gennaio contrastano con il fatto che giugno è il mese meno affollato.

Quali attrazioni nelle vicinanze e quali tipi di ospiti sono serviti da questo hotel?

Situato nella contea di Mecklenburg, il SureStay by Best Western Charlotte Matthews a Charlotte è comodo per famiglie e viaggiatori d'affari in visita a siti locali come McAlpine Creek Greenway, Sportsplex at Matthews e Phillips Place. La posizione lo pone anche vicino al Novant Health Matthews Medical Center e a diversi centri commerciali.

Come si confrontano le tariffe di questo hotel con quelle di altri hotel nelle vicinanze?

Il SureStay by Best Western Charlotte Matthews a Charlotte è più economico di 12 su 19 hotel comparabili nelle vicinanze, con una mediana tipica di 89 USD a notte rispetto a circa 100 USD per i suoi competitor.

Come si confronta il prezzo per notte di SureStay by Best Western Charlotte Matthews, Charlotte (North Carolina) con quello delle ultime settimane?

Il prezzo attuale di SureStay by Best Western Charlotte Matthews, Charlotte (North Carolina) è di 70 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 20% in meno rispetto alla media di 89 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 73 USD e 122 USD.

Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1 $78	2 $80	3 $67	4 $66	5 $66	6 $87	7 $84
8 $67	9 $69	10 $74	11 $65	12 $64	13 $96	14 $98
15 $68	16 $67	17 $67	18 $67	19 $68	20 $91	21 $93
22 $66	23 $69	24 $70	25 $85	26 $91	27 $102	28 $99
29 $66	30 $82

dicembre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.