SureStay by Best Western Charlotte Matthews

O hotel é muito velho e não passa por nenhuma reforma há muito tempo, isso não seria o problema se as manutenções e a limpeza fossem boas. O quarto cheirava muito mal, é um problema comum pro inverno porém existem maneiras de combater isso mas aparentemente o hotel não está preocupado, os banheiros são nojentos e não é possível se sentir confortável usando-os, fiquei apenas uma noite e fi check-out, para receber estorno das noites não utilizadas precisei do apoio do Hoteis.com

This is an older hotel that is getting a much needed renovation, but the rooms that are available need work with plumbing and beds. Our bed was horrible, old and you could feel the mattress springs.

Breakfast was great just no protein as far as meats but sustainably enough

Then room was a disaster, full of old and dusty furniture. Mold from top to bottom and under construction that were not advised before booking. I will not stay here even it is free!!

The facility was going through a remodeling. So a lot of dust in entryway. I found the staff competent and friendly. For weary travelers, the room was comfortable and rested well each night. The room was clean and the restroom newly remodeled. Conveniently located near restaurants and Wally World was close.