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SureStay by Best Western Charlotte Matthews

US$ 80

/noite

Média para novembro

SureStay by Best Western Charlotte Matthews - Image 1

SureStay by Best Western Charlotte Matthews - Quarto

SureStay by Best Western Charlotte Matthews - Quarto

SureStay by Best Western Charlotte Matthews - Vista do quarto

SureStay by Best Western Charlotte Matthews - Receção

Preços para SureStay by Best Western Charlotte Matthews

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US$ 80

/noite

Média para novembro

Preços médios mensais

Em SureStay by Best Western Charlotte Matthews, o preço por noite é, em média, US$ 73 no mês mais barato (janeiro) e US$ 90 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio por noite em SureStay by Best Western Charlotte Matthews por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 73
fevereiro	US$ 82
março	US$ 78
abril	US$ 81
maio	US$ 90
junho	US$ 75
julho	US$ 82
agosto	US$ 75
setembro	US$ 80
outubro	US$ 73
novembro	US$ 80
dezembro	US$ 73

Mais caro: maio (aprox. US$ 90)

Mais barato: janeiro (aprox. US$ 73)

Sobre este alojamento

Não perca as várias atividades recreativas e de entretimento ao seu dispor, incluindo uma sala de fitness aberta 24 horas. O espaço oferece ainda Wi-fi grátis e um televisor no espaço comum. Este hotel disponibiliza ainda um salão de banque...

Estacionamento
Quartos de não fumadores
Centro de negócios
Limpeza a seco
Serviços de limpeza
Instalações para banquetes

Localização

2501 Sardis Road North, East Forest, Charlotte (Carolina do Norte), Carolina do Norte, Estados Unidos

McAlpine Creek Greenway (1.7 milhas)

Novant Health Matthews Medical Center (2.5 milhas)

Matthews Community Center (3 milhas)

Bowlero Matthews (3 milhas)

Sportsplex at Matthews (3.6 milhas)

Independence Shopping Center (3.8 milhas)

Mais informações sobre a localização

Opções de quartos

2

Quarto Standard, 1 cama king-size, não fumadores, frigorífico

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Banheira de imersão

3

Quarto Standard, 2 camas queen-size, não fumadores, frigorífico

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Banheira de imersão

2

Quarto Standard, 1 cama king-size, acessível, frigorífico

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Banheira de imersão

Avaliações dos hóspedes sobre SureStay by Best Western Charlotte Matthews

7.3

Bom

Com base em 707 avaliações verificadas

Quem se hospeda aqui?

Negócios

35%

Casal

20%

Família

30%

Grupos

6%

Individual

6%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Analisando as avaliações recentes, o SureStay by Best Western Charlotte Matthews recebe feedback misto: muitos hóspedes elogiam a simpatia da equipe, os preços acessíveis e a localização conveniente perto de restaurantes, mas reclamações recorrentes citam instalações antigas, problemas de limpeza e diversas questões de manutenção.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Analisando as avaliações recentes, o SureStay by Best Western Charlotte Matthews recebe feedback misto: muitos hóspedes elogiam a simpatia da equipe, os preços acessíveis e a localização conveniente perto de restaurantes, mas reclamações recorrentes citam instalações antigas, problemas de limpeza e diversas questões de manutenção.

Falhas no elevador e inconsistência na água quente ou ar condicionado aparecem repetidamente, juntamente com ruído e cheiro de cigarro ou maconha que entram nos quartos e corredores. Os padrões de limpeza variam muito, com relatos de manchas, mofo, pragas e áreas comuns sujas, contrastando com um número menor de experiências de quartos limpos. Espere uma estadia sem luxos, onde uma equipe atenciosa e a localização competem com o desgaste da propriedade e problemas de confiabilidade.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações são antigas, com problemas recorrentes no elevador (botões, luzes e ruídos); o estacionamento é geralmente amplo e bem iluminado.

Avaliações dos hóspedes relacionadas

4

Ashley

4 de jun. de 2025

·

A estadia foi de 1 noite

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

6

Rebecca

8 de jun. de 2025

·

A estadia foi de 1 noite

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

8

Sierra

4 de abr. de 2025

·

A estadia foi de 2 noites

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

4

Gary

31 de mar. de 2025

·

A estadia foi de 1 noite

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

10

Jerome

7 de mar. de 2025

·

A estadia foi de 3 noites

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Bianca

1 de jun. de 2025

·

A estadia foi de 2 noites

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

10

Garland

12 de mai. de 2025

·

A estadia foi de 1 noite

Professional staff. The only real problem was the elevator buttons didn’t work.

Professional staff. The only real problem was the elevator buttons didn’t work.

8

Jeffrey Pagan

10 de jun. de 2025

·

A estadia foi de 3 noites

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

6

Nancy A

21 de jan. de 2025

·

A estadia foi de 3 noites

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

8

KELLY

7 de abr. de 2025

·

A estadia foi de 2 noites

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é um problema recorrente, com várias menções a quartos e banheiros sujos ou manchados, mofo, pragas (formigas, baratas e alguns relatos de percevejos) e odor de fumaça; alguns hóspedes notaram quartos limpos.

Avaliações dos hóspedes relacionadas

2

Tisha

16 de mar. de 2025

·

A estadia foi de 3 noites

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

6

Julie

1 de jun. de 2025

·

A estadia foi de 1 noite

The bathroom had mildew and soap scum in the tub.

The bathroom had mildew and soap scum in the tub.

2

Rebecca

25 de fev. de 2025

·

A estadia foi de 1 noite

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

2

Nancy

27 de jun. de 2025

·

A estadia foi de 2 noites

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

4

Dominik

2 de jun. de 2025

·

A estadia foi de 3 noites

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

2

Porsha

28 de nov. de 2025

·

A estadia foi de 1 noite

Bed bugs

Bed bugs

4

Ashley

14 de abr. de 2025

·

A estadia foi de 3 noites

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

2

Shaun

11 de mai. de 2025

·

A estadia foi de 3 noites

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

2

Edgar

31 de ago. de 2025

·

A estadia foi de 1 noite

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

6

Michael

30 de abr. de 2025

·

A estadia foi de 2 noites

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são antigos e o conforto é inconsistente, com relatos de colchões duros ou cedendo, ar condicionado barulhento ou ineficaz, odores e ruído dos corredores ou escadarias; alguns hóspedes acharam as camas confortáveis.

Avaliações dos hóspedes relacionadas

6

Kenneth

28 de jun. de 2025

·

A estadia foi de 1 noite

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

6

Aaron

17 de mai. de 2025

·

A estadia foi de 2 noites

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

8

ryan

27 de abr. de 2025

·

A estadia foi de 5 noites

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

2

Andrea

27 de abr. de 2025

·

A estadia foi de 1 noite

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

4

Tina

20 de mai. de 2025

·

A estadia foi de 2 noites

Dated hotel in need of repairs. Convenient location.

Dated hotel in need of repairs. Convenient location.

4

Bernard

9 de jun. de 2025

·

A estadia foi de 2 noites

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

2

Matt

31 de mar. de 2025

·

A estadia foi de 1 noite

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

6

Mukeni

20 de out. de 2024

·

A estadia foi de 2 noites

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

8

Dana

18 de ago. de 2025

·

A estadia foi de 1 noite

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

8

Johnny

14 de mai. de 2025

·

A estadia foi de 1 noite

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é frequentemente elogiado como simpático e prestativo no check-in e durante o café da manhã, embora haja reclamações sobre a falta de ajuda ou ausência de funcionários da recepção e problemas ocasionais no check-in ou com as chaves.

Avaliações dos hóspedes relacionadas

10

Karen

3 de jun. de 2025

·

A estadia foi de 1 noite

Staff was friendly and helpful.

Staff was friendly and helpful.

10

Annette

7 de abr. de 2025

·

A estadia foi de 1 noite

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

10

Jammie Rose

9 de jul. de 2025

·

A estadia foi de 1 noite

The staffs are accommodaing.

The staffs are accommodaing.

10

Terra

3 de jun. de 2025

·

A estadia foi de 1 noite

Great customer service

Great customer service

4

Erick

31 de mai. de 2025

·

A estadia foi de 3 noites

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

10

marius c

28 de abr. de 2025

·

A estadia foi de 2 noites

Staff

Staff

6

michael

31 de mai. de 2025

·

A estadia foi de 1 noite

The property sucks and the staff.

The property sucks and the staff.

2

Antonio

26 de ago. de 2025

·

A estadia foi de 2 noites

Try to check in no one ever come to front desk

Try to check in no one ever come to front desk

10

Keshon

11 de mai. de 2025

·

A estadia foi de 1 noite

Check in went very smoothly, staff very nice and friendly

Check in went very smoothly, staff very nice and friendly

2

Rachel

9 de jun. de 2025

·

A estadia foi de 1 noite

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização é conveniente para restaurantes e compras (incluindo um Chili's ao lado) e fácil estacionamento, mas vários hóspedes se sentiram desconfortáveis devido à atividade no estacionamento e arredores.

Avaliações dos hóspedes relacionadas

8

Alfredo

29 de mar. de 2025

·

A estadia foi de 2 noites

I like this property because it was right beside chilis

I like this property because it was right beside chilis

10

Quincy

13 de out. de 2025

·

A estadia foi de 2 noites

Convenient

Convenient

6

Tai-Lynne

2 de jun. de 2025

·

A estadia foi de 4 noites

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

10

Jerome

7 de mar. de 2025

·

A estadia foi de 3 noites

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Cindy

25 de abr. de 2025

·

A estadia foi de 7 noites

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

10

Linda

23 de jun. de 2025

·

A estadia foi de 1 noite

Great location, friendly staff, excellent rooms

Great location, friendly staff, excellent rooms

8

KELLY

7 de abr. de 2025

·

A estadia foi de 2 noites

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

10

Alexis

19 de mai. de 2025

·

A estadia foi de 2 noites

We enjoy our stay and it was nice and really liked that chillies was right next door.

We enjoy our stay and it was nice and really liked that chillies was right next door.

2

Annemarie

15 de mai. de 2025

·

A estadia foi de 1 noite

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

10

DIANE

1 de abr. de 2025

·

A estadia foi de 1 noite

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O feedback sobre o café da manhã é misto: alguns hóspedes gostaram e elogiaram o atendente, enquanto outros acharam a variedade limitada ou a qualidade abaixo da média; às vezes é necessário um ticket para acessar o café da manhã.

Avaliações dos hóspedes relacionadas

6

Christopher

10 de mar. de 2025

·

A estadia foi de 4 noites

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

6

Rebecca

8 de jun. de 2025

·

A estadia foi de 1 noite

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

6

Robert

19 de jan. de 2025

·

A estadia foi de 1 noite

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

8

ryan

27 de abr. de 2025

·

A estadia foi de 5 noites

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

10

haleigh

10 de fev. de 2025

·

A estadia foi de 1 noite

Very friendly service and great breakfast

Very friendly service and great breakfast

8

Cheryl

3 de fev. de 2025

·

A estadia foi de 3 noites

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

10

Enkelejda

24 de nov. de 2024

·

A estadia foi de 8 noites

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

4

Debbra

3 de nov. de 2025

·

A estadia foi de 1 noite

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

4

Kimberly

13 de jul. de 2025

·

A estadia foi de 2 noites

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

10

Lisa

13 de dez. de 2024

·

A estadia foi de 1 noite

Nice room for the price. Excellent breakfast!

Nice room for the price. Excellent breakfast!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

2

Ronan

26 de fev. de 2025

·

A estadia foi de 4 noites

O hotel é muito velho e não passa por nenhuma reforma há muito tempo, isso não seria o problema se as manutenções e a limpeza fossem boas. O quarto cheirava muito mal, é um problema comum pro inverno porém existem maneiras de combater isso mas aparentemente o hotel não está preocupado, os banheiros são nojentos e não é possível se sentir confortável usando-os, fiquei apenas uma noite e fi check-out, para receber estorno das noites não utilizadas precisei do apoio do Hoteis.com

O hotel é muito velho e não passa por nenhuma reforma há muito tempo, isso não seria o problema se as manutenções e a limpeza fossem boas. O quarto cheirava muito mal, é um problema comum pro inverno porém existem maneiras de combater isso mas aparentemente o hotel não está preocupado, os banheiros são nojentos e não é possível se sentir confortável usando-os, fiquei apenas uma noite e fi check-out, para receber estorno das noites não utilizadas precisei do apoio do Hoteis.com

2

Linghua

há 4 semanas

·

A estadia foi de 1 noite

Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.

Strongly not stay in this hotel. The hotel is under renovation with bed smell and the front reception answered my phone but kept me waiting with no feedback and told us the wrong time about the breakfast resulting we missed the breakfast. Also there is only one queen bed has pillars while the another queen bed has no pillars with unfinished coverage. There is not much hot water when I showered, which made me felt very cold.

10

Julie

21 de set. de 2026

·

A estadia foi de 2 noites

Very nice clean rooms. Area was convenient

Very nice clean rooms. Area was convenient

2

VENKATA RAVI KUMAR

6 de set. de 2026

·

A estadia foi de 1 noite

Hotel under renovation so dirty and not safe, no or minimal hot water Minimum toiletries in the room AC is too noisy and doesn’t do its work Bed is too hard with flat pillows Breakfast is the worst Minimal choices and the lady from the kitchen is too conservative Wasn’t providing any food replacement unless asked which is the ridiculous although they have very few choices but was ready for tips Increased the prices for weekend around 30$ more than regular stay even though it’s under renovation Very uncomfortable stay

Hotel under renovation so dirty and not safe, no or minimal hot water Minimum toiletries in the room AC is too noisy and doesn’t do its work Bed is too hard with flat pillows Breakfast is the worst Minimal choices and the lady from the kitchen is too conservative Wasn’t providing any food replacement unless asked which is the ridiculous although they have very few choices but was ready for tips Increased the prices for weekend around 30$ more than regular stay even though it’s under renovation Very uncomfortable stay

4

Jennifer

21 de ago. de 2026

·

A estadia foi de 1 noite

Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.

Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Está a considerar este hotel para a sua viagem a Charlotte (Carolina do Norte)?

Qual é o preço médio das tarifas no SureStay by Best Western Charlotte Matthews?

Nos próximos 60 a 90 dias, as tarifas no SureStay by Best Western Charlotte Matthews em Charlotte costumam rondar os US$ 93 por noite para dois hóspedes, variando de US$ 86 a US$ 120 em diferentes datas.

Qual é a melhor altura para visitar se quiser menos multidões?

Junho é o mês mais calmo para ficar no SureStay by Best Western Charlotte Matthews em Charlotte, enquanto Janeiro é o mês mais movimentado. Espere que a procura caia acentuadamente após a primavera e se mantenha mais baixa até ao final do Verão.

Qual é o mês com as tarifas mais baixas neste hotel?

Janeiro é o mês mais barato para ficar no SureStay by Best Western Charlotte Matthews em Charlotte, com uma média de US$ 84 por noite; Maio é o mês mais caro a US$ 104. As tarifas mais baixas de Janeiro surgem apesar de Junho ser o mês mais calmo em termos de multidões.

Quais são as atrações nas proximidades e que tipos de hóspedes este hotel serve?

Localizado no Condado de Mecklenburg, o SureStay by Best Western Charlotte Matthews em Charlotte é conveniente para famílias e viajantes de negócios que visitam locais como o McAlpine Creek Greenway, o Sportsplex at Matthews e o Phillips Place. A localização também o coloca perto do Novant Health Matthews Medical Center e de vários centros comerciais.

Como se comparam as tarifas deste hotel com as de outros hotéis nas proximidades?

O SureStay by Best Western Charlotte Matthews em Charlotte é mais barato do que 12 de 19 hotéis comparáveis nas proximidades, com uma média típica de US$ 89 por noite, contra cerca de US$ 100 para os seus pares.

Como é que o preço por noite em SureStay by Best Western Charlotte Matthews em Charlotte (Carolina do Norte) se compara com as últimas semanas?

O preço atual no SureStay by Best Western Charlotte Matthews em Charlotte (Carolina do Norte) é US$ 68 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 25% abaixo da sua média US$ 90 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 73 e US$ 122.

Preços para as próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $72	2 $81	3 $66	4 $67	5 $66	6 $87	7 $84
8 $67	9 $69	10 $74	11 $65	12 $64	13 $96	14 $98
15 $68	16 $67	17 $67	18 $67	19 $68	20 $91	21 $93
22 $66	23 $69	24 $69	25 $85	26 $91	27 $102	28 $99
29 $66	30 $82

dezembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe do seguinte elemento de segurança: extintor.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 17 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.

Para obter mais informações sobre a Política de Privacidade da Best Western, aceda a https://www.bestwestern.pt/legal/privacy-policy.

Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Cama desdobrável: 10.0 USD por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.