Voltar para pesquisa

SureStay by Best Western Charlotte Matthews

US$ 74

/ noite

Média para setembro

SureStay by Best Western Charlotte Matthews - Image 1

SureStay by Best Western Charlotte Matthews - Quarto

SureStay by Best Western Charlotte Matthews - Quarto

SureStay by Best Western Charlotte Matthews - Vista do quarto

SureStay by Best Western Charlotte Matthews - Recepção

Selecione datas para ver preços e disponibilidade

US$ 74

/ noite

Média para setembro

Média de preços por mês

Em SureStay by Best Western Charlotte Matthews, a diária custa em média US$ 73 no mês mais barato (janeiro) e US$ 90 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em SureStay by Best Western Charlotte Matthews por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 73
fevereiro	US$ 82
março	US$ 78
abril	US$ 81
maio	US$ 90
junho	US$ 75
julho	US$ 82
agosto	US$ 81
setembro	US$ 74
outubro	US$ 73
novembro	US$ 80
dezembro	US$ 73

Mais caro: maio (aprox. US$ 90)

Mais barato: janeiro (aprox. US$ 73)

Sobre esta propriedade

Aproveite opções de lazer, como uma academia aberta 24 horas, ou outras comodidades, como Wi-Fi de cortesia e TV na área comum. Este hotel também oferece salão de banquetes e máquina automática de vendas.

Estacionamento
Quartos de não fumantes
Centro de negócios
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos

Localização

2501 Sardis Road North, East Forest, Charlotte, Carolina do Norte, Estados Unidos

McAlpine Creek Greenway (1.7 milhas)

Novant Health Matthews Medical Center (2.5 milhas)

Sportsplex at Matthews (3.6 milhas)

Independence Shopping Center (3.8 milhas)

Carolina Courts Indian Trail (6.2 milhas)

Kate's Skating Rink (6.5 milhas)

Mais informações sobre a localização

Opções de quarto

2

Quarto standard, 1 cama King, para não fumantes, geladeira

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheira de imersão profunda

3

Quarto standard, 2 camas Queen, para não fumantes, geladeira

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Banheira de imersão profunda

2

Quarto standard, 1 cama King, acessível, geladeira

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheira de imersão profunda

Avaliações dos hóspedes

7.3

Bom

Com base em 702 avaliações verificadas

Quem se hospeda aqui?

Negócios

35%

Casal

20%

Famílias

30%

Grupos

6%

Viajantes individuais

6%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Analisando os comentários recentes, o SureStay by Best Western Charlotte Matthews recebe avaliações mistas: muitos hóspedes elogiam a simpatia da equipe, os preços acessíveis e a localização conveniente perto de restaurantes, mas reclamações recorrentes mencionam instalações desatualizadas, problemas de limpeza e diversas questões de manutenção.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Analisando os comentários recentes, o SureStay by Best Western Charlotte Matthews recebe avaliações mistas: muitos hóspedes elogiam a simpatia da equipe, os preços acessíveis e a localização conveniente perto de restaurantes, mas reclamações recorrentes mencionam instalações desatualizadas, problemas de limpeza e diversas questões de manutenção.

Problemas com o elevador e inconsistências na água quente ou no ar condicionado aparecem repetidamente, juntamente com ruído e cheiro de cigarro ou maconha que entram nos quartos e corredores. Os padrões de limpeza variam muito, com relatos de manchas, mofo, pragas e áreas comuns sujas contrastando com um número menor de experiências de quartos limpos. Espere uma estadia sem luxos, onde uma equipe atenciosa e a localização competem com o desgaste do imóvel e problemas de confiabilidade.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações estão desatualizadas, com problemas recorrentes no elevador (botões, luzes e ruídos); o estacionamento geralmente é amplo e bem iluminado.

Avaliações dos hóspedes relacionadas

4

Ashley

4 de jun. de 2025

·

Hospedou-se por 1 noite

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

No hot water. Lock on door was a nightmare, it was broken. Elevator had no lights on buttons and made loud noise’s when in use.

6

Rebecca

8 de jun. de 2025

·

Hospedou-se por 1 noite

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

8

Sierra

4 de abr. de 2025

·

Hospedou-se por 2 noites

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.

4

Gary

31 de mar. de 2025

·

Hospedou-se por 1 noite

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

Several things bothered me. The south entrance had a hugh hole in the pavement. The snack machine did not work even though it was full. Drink machine would not take my coins. The bath tub was rusted in several spots. The shower's water would not stay a consistent temperature. The wallpaper in the bathroom was peeling off. The refrigerator in the room appeared to be working, but my drinks were hot the next day. Just a sad place to stay.

10

Jerome

7 de mar. de 2025

·

Hospedou-se por 3 noites

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Bianca

1 de jun. de 2025

·

Hospedou-se por 2 noites

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

My toilet barely flushed, and my shower at one point completely stopped putting water out , and kept going from cold to extremely hot. I paid extra to get what what’s a better hotel and it was dirty. There was trash in the stairwells and the elevator made the scariest sound. I would not go back.

10

Garland

12 de mai. de 2025

·

Hospedou-se por 1 noite

Professional staff. The only real problem was the elevator buttons didn’t work.

Professional staff. The only real problem was the elevator buttons didn’t work.

8

Jeffrey Pagan

10 de jun. de 2025

·

Hospedou-se por 3 noites

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

The locations is great, it has breakfast included and Miss Carmen is super nice and helpful. The front desk is always there, they are nice and attentive. The only issue is the water, is super unstable pressure for the hot water if any, there was a few times when there was not working. Also the elevador is kinda scary since no light working on the board because of “maintenance”.

6

Nancy A

21 de jan. de 2025

·

Hospedou-se por 3 noites

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

The hotel was not the most up-to-date. The elevator had issues and the hallways were absolutely freezing as if the air conditioning were on. The bathroom only had cold air blowing out of the vent, and if you put the heat on in the room, no matter the setting, it became a sauna within a matter of minutes. There was no way you could sleep with it on so you had to turn it off and you woke up in the middle of the night absolutely freezing. There were no directions on how to operate the safe and the coffee was terrible. There was one small waste basket in the bathroom, which we had to empty ourselves twice. There needs to be more waste baskets throughout the room. Since room service is not done unless you ask for it, we were constantly looking for someone to give us towels because we were only given two towels and two washcloths and we were going to be there for three nights. I would not recommend this hotel under any circumstances to anyone.

8

KELLY

7 de abr. de 2025

·

Hospedou-se por 2 noites

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é um problema recorrente, com várias menções a quartos e banheiros sujos ou manchados, mofo, pragas (formigas, baratas e alguns relatos de percevejos) e odores de fumaça; alguns hóspedes notaram quartos limpos.

Avaliações dos hóspedes relacionadas

2

Tisha

16 de mar. de 2025

·

Hospedou-se por 3 noites

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

Room smelled musty and moldy. Cracked paint on the walls, very disappointing. Could not stay.

6

Julie

1 de jun. de 2025

·

Hospedou-se por 1 noite

The bathroom had mildew and soap scum in the tub.

The bathroom had mildew and soap scum in the tub.

2

Rebecca

25 de fev. de 2025

·

Hospedou-se por 1 noite

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

DONT WASTE YOUR TIME. The entire flooor smelled like cigarettes. The bath had hair and the shower pressure kept going weak along with the temperature. I didn’t stay.

2

Nancy

27 de jun. de 2025

·

Hospedou-se por 2 noites

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

Terrible customer service. Sheets were dirty room smelled shower was disgusting overall I felt uncomfortable to even be inside the room let alone sleep there

4

Dominik

2 de jun. de 2025

·

Hospedou-se por 3 noites

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

The room had a bunch of ants, the carpets had weird red stains, the bathroom had a lot of mildew, there was old shampoo on the shower handles when I first used the shower, and the counters and coffee weren't wiped down when I arrived and were really dirty

2

Porsha

28 de nov. de 2025

·

Hospedou-se por 1 noite

Bed bugs

Bed bugs

4

Ashley

14 de abr. de 2025

·

Hospedou-se por 3 noites

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

The staff was really great but the rooms were unkempt, leaky faucets and toilets . I found a used bandaid in my freshly “cleaned “ bed when we had to switch rooms because of poor plumbing , the bathrooms had hair on the floors and the smoke from cigarettes travelled to our non smoking rooms. The best thing about this place was the staff - all super friendly and accommodating but the rooms were very unclean.

2

Shaun

11 de mai. de 2025

·

Hospedou-se por 3 noites

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

Outside smelled like pee and cigarettes, inside was unclean. Toilet not flushed. Water temp/pressure wildly inconsistent. Late night there were people running yelling clapping down the halls. TONSSSS of weed and cigarette smoke coming through to our room late night which woke us up. I don’t believe the sheets were cleaned right. Very gross hotel

2

Edgar

31 de ago. de 2025

·

Hospedou-se por 1 noite

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it

6

Michael

30 de abr. de 2025

·

Hospedou-se por 2 noites

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

It was clean, but needs upgrading. Outlets on lamp would not hold a charger, they were worn out. Furniture all scuffed up, walls had chips and rough spots. Housekeeping never came.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos estão desatualizados e o conforto é inconsistente, com relatos de colchões duros ou cedendo, A/C barulhento ou ineficaz, odores e ruído dos corredores ou escadarias; alguns hóspedes acharam as camas confortáveis.

Avaliações dos hóspedes relacionadas

6

Kenneth

28 de jun. de 2025

·

Hospedou-se por 1 noite

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.

6

Aaron

17 de mai. de 2025

·

Hospedou-se por 2 noites

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

They definitely need to do some updating. In my room paint is peeling from the ceiling, tub has mold, and tub dripping. On a positive note, the bed was comfortable. If you don’t mind some of the things I wrote it wasn’t a bad experience.

8

ryan

27 de abr. de 2025

·

Hospedou-se por 5 noites

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

2

Andrea

27 de abr. de 2025

·

Hospedou-se por 1 noite

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

Very disappointed booked king room gave me 2 doubles first room ac sounded like a freight train 2nd room shower was just a drip water either very hot or cold nothing in between carpet in both room stained

4

Tina

20 de mai. de 2025

·

Hospedou-se por 2 noites

Dated hotel in need of repairs. Convenient location.

Dated hotel in need of repairs. Convenient location.

4

Bernard

9 de jun. de 2025

·

Hospedou-se por 2 noites

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

The mattresses were awful. The pillows were worse and the sheets were cheap and thin. Musty smelling rooms.

2

Matt

31 de mar. de 2025

·

Hospedou-se por 1 noite

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

Terrible toilet that whistle everything looks old and nasty front desk clerk took a photo of my license forgot to give it back then I remembered went back down after trying to get some sleep after all the noisy people at the inn n then he got mad when I saw my license n I reached over to get it after he wouldn’t make eye contact with me

6

Mukeni

20 de out. de 2024

·

Hospedou-se por 2 noites

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

8

Dana

18 de ago. de 2025

·

Hospedou-se por 1 noite

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

The staff here were nice, but the pictures look better than the facility itself. Once I arrived, the outside of the facility was very old and outdated, and once I got inside even more, so my room was clean, again. It just looked very old. I did not have any problems with staffing or anyone there as far as the ambience go. It just wasn’t up to my standards. I personally would not go back.

8

Johnny

14 de mai. de 2025

·

Hospedou-se por 1 noite

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

I was on the 3rd floor but the suffered Internet issues. It wouldn't stay connected. dear done?not just crappy Internet service?

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é frequentemente elogiado por ser simpático e atencioso no check-in e durante o café da manhã, embora haja reclamações sobre a falta de ajuda ou a ausência de funcionários da recepção e problemas ocasionais no check-in ou com as chaves.

Avaliações dos hóspedes relacionadas

10

Karen

3 de jun. de 2025

·

Hospedou-se por 1 noite

Staff was friendly and helpful.

Staff was friendly and helpful.

10

Annette

7 de abr. de 2025

·

Hospedou-se por 1 noite

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.

10

Jammie Rose

9 de jul. de 2025

·

Hospedou-se por 1 noite

The staffs are accommodaing.

The staffs are accommodaing.

10

Terra

3 de jun. de 2025

·

Hospedou-se por 1 noite

Great customer service

Great customer service

4

Erick

31 de mai. de 2025

·

Hospedou-se por 3 noites

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

Soon as we got there we couldn’t get to the room cause the computers were down. But I can say the guy at the front desk was really professional

10

marius c

28 de abr. de 2025

·

Hospedou-se por 2 noites

Staff

Staff

6

michael

31 de mai. de 2025

·

Hospedou-se por 1 noite

The property sucks and the staff.

The property sucks and the staff.

2

Antonio

26 de ago. de 2025

·

Hospedou-se por 2 noites

Try to check in no one ever come to front desk

Try to check in no one ever come to front desk

10

Keshon

11 de mai. de 2025

·

Hospedou-se por 1 noite

Check in went very smoothly, staff very nice and friendly

Check in went very smoothly, staff very nice and friendly

2

Rachel

9 de jun. de 2025

·

Hospedou-se por 1 noite

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização é conveniente para restaurantes e compras (incluindo um Chili's ao lado) e fácil estacionamento, mas vários hóspedes se sentiram desconfortáveis devido à atividade no estacionamento e arredores.

Avaliações dos hóspedes relacionadas

8

Alfredo

29 de mar. de 2025

·

Hospedou-se por 2 noites

I like this property because it was right beside chilis

I like this property because it was right beside chilis

10

Quincy

13 de out. de 2025

·

Hospedou-se por 2 noites

Convenient

Convenient

6

Tai-Lynne

2 de jun. de 2025

·

Hospedou-se por 4 noites

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

Overall the area where the property was at was close to some malls you can do walking distance. Hotel is good for a quick stay. But some maintenance needs to be done In hotel. I had a friend stay the night and they ended up getting sinus congestion because rooms didn’t have cleanliness to vacuum nor sirculation of air and the smell from the air conditioner. So some things need to be fix.

10

Jerome

7 de mar. de 2025

·

Hospedou-se por 3 noites

Easy parking and very near to variety of restaurants and grocery stores.

Easy parking and very near to variety of restaurants and grocery stores.

4

Cindy

25 de abr. de 2025

·

Hospedou-se por 7 noites

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

While the staff was nice, I didn’t really feel safe as a woman traveling by herself staying at that facility. In my room particular, when I got there and went to look out the window, there was a homeless man with a bunch of trash and garbage bags right below my room. The rooms air conditioner did not get very cool, the coffee maker did not work, and most of the outlets did not work. And although I was offered to change rooms, I had just unloaded all of my stuff, so did not go with that. The sheets Are of the cheapest quality, the kind that make you sweat. I think a lot of people who do not have homes stay here, a lot of construction workers, so while a man might feel fine staying here, I am a traveling registered nurse and I did not feel fine.

10

Linda

23 de jun. de 2025

·

Hospedou-se por 1 noite

Great location, friendly staff, excellent rooms

Great location, friendly staff, excellent rooms

8

KELLY

7 de abr. de 2025

·

Hospedou-se por 2 noites

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy.

10

Alexis

19 de mai. de 2025

·

Hospedou-se por 2 noites

We enjoy our stay and it was nice and really liked that chillies was right next door.

We enjoy our stay and it was nice and really liked that chillies was right next door.

2

Annemarie

15 de mai. de 2025

·

Hospedou-se por 1 noite

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

I checked the reviews before booking—this place had great rating, and I figured we could manage a short night in an older hotel. Big mistake. While North Carolina’s roads are beautiful, the hotel’s parking lot was had potholes, trash on the ground, and overflowing garbage bins. Several homeless scattered around the parking lot which made the area feel unsafe with my daughter. Inside, the smell of marijuana. The elevator had some issues, the sheets looked old and worn. The only other access out of the hotels was via outdoor stairs, which had several blind spots—and one had a homeless person. Really! We stayed in the room for a short time left at night, rushing to our car and booking a different hotel. Never again.

10

DIANE

1 de abr. de 2025

·

Hospedou-se por 1 noite

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O feedback sobre o café da manhã é misto: alguns hóspedes gostaram e elogiaram o atendente, enquanto outros encontraram pouca variedade ou qualidade abaixo da média; às vezes é necessário um ticket para acessar o café da manhã.

Avaliações dos hóspedes relacionadas

6

Christopher

10 de mar. de 2025

·

Hospedou-se por 4 noites

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

The hotel itself wasn’t too bad. I had a woman across the hall smoking so much weed I was getting high. I complained but nothing was done about it. There is no housekeeping and I only had 2 towels. Breakfast was nothing special. I only ate it once during the 4 days I was there.

6

Rebecca

8 de jun. de 2025

·

Hospedou-se por 1 noite

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

The staff was nice and breakfast was good. It was typical breakfast -waffles, eggs, sausage, cereal, bread. However, the elevator buttons didn’t work. It just stopped at each floor. Also, one of the bathrooms (we had 2 rooms) had a very slow filling toilet. You only had 1 flush and had to wait an hour for the tank to fill again. The other room didn’t have the toilet issues. Rooms were cleaned and when we needed extra bedding for a pullout couch bed, it was given.

6

Robert

19 de jan. de 2025

·

Hospedou-se por 1 noite

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay

8

ryan

27 de abr. de 2025

·

Hospedou-se por 5 noites

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

The room was clean and comfortable while the building overall would benefit from cosmetic improvements. Breakfast was ok, but you had to present a ticket which you had to acquire from the front desk every day. Never experienced that anywhere else. Only real complaint is that I could frequently smell pot from my room which was right next an outdoor stairwell.

10

haleigh

10 de fev. de 2025

·

Hospedou-se por 1 noite

Very friendly service and great breakfast

Very friendly service and great breakfast

8

Cheryl

3 de fev. de 2025

·

Hospedou-se por 3 noites

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

Friendly staff. Good free breakfast. Very nice stay. Thank you very much

10

Enkelejda

24 de nov. de 2024

·

Hospedou-se por 8 noites

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!

4

Debbra

3 de nov. de 2025

·

Hospedou-se por 1 noite

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

There were not many eggs/meat to eat. No oatmeal or fresh fruit. The elevator would not have passed inspection (especially in our home state)! The bathroom faucets needed maintenance. The bed was comfortable and we slept well.

4

Kimberly

13 de jul. de 2025

·

Hospedou-se por 2 noites

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

Our stay was so so...the toilet seat was wiggly, the bathroom door had one hinge, several issued keys had to be reset, noice in hallway at 1:30 AM and a girl showed up on our last day with a sheet wrapped around her to reception. She said all of her clothes were taken!!! I gave her some of mine. Other than that the young lady who works breakfast was excellent.

10

Lisa

13 de dez. de 2024

·

Hospedou-se por 1 noite

Nice room for the price. Excellent breakfast!

Nice room for the price. Excellent breakfast!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

2

Ronan

26 de fev. de 2025

·

Hospedou-se por 4 noites

O hotel é muito velho e não passa por nenhuma reforma há muito tempo, isso não seria o problema se as manutenções e a limpeza fossem boas. O quarto cheirava muito mal, é um problema comum pro inverno porém existem maneiras de combater isso mas aparentemente o hotel não está preocupado, os banheiros são nojentos e não é possível se sentir confortável usando-os, fiquei apenas uma noite e fi check-out, para receber estorno das noites não utilizadas precisei do apoio do Hoteis.com

O hotel é muito velho e não passa por nenhuma reforma há muito tempo, isso não seria o problema se as manutenções e a limpeza fossem boas. O quarto cheirava muito mal, é um problema comum pro inverno porém existem maneiras de combater isso mas aparentemente o hotel não está preocupado, os banheiros são nojentos e não é possível se sentir confortável usando-os, fiquei apenas uma noite e fi check-out, para receber estorno das noites não utilizadas precisei do apoio do Hoteis.com

4

Jennifer

há 4 semanas

·

Hospedou-se por 1 noite

Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.

Room was clean, everywhere else dirty, trash on ground, etc. Elevator didn’t work, several of the doors leading outside were very hard to open. I called ahead of time no mention until I arrived there at 10:30pm when it was too late for me to find somewhere else.

10

Moses

27 de jul. de 2026

·

Hospedou-se por 2 noites

The Hotel is relatively new and clean, and the check-in staff was very courteous and helpful. The Hotel does not have a working elevator; I had to change our room from the third floor to the ground floor. There is no coffee maker in the room, and the bathtub-and-shower combination is probably built for midgets or 5-year-olds. One literally has to sit or bend down to take a shower to the upper body part. There is no hot water either.

The Hotel is relatively new and clean, and the check-in staff was very courteous and helpful. The Hotel does not have a working elevator; I had to change our room from the third floor to the ground floor. There is no coffee maker in the room, and the bathtub-and-shower combination is probably built for midgets or 5-year-olds. One literally has to sit or bend down to take a shower to the upper body part. There is no hot water either.

2

Lakeisha

19 de jul. de 2026

·

Hospedou-se por 1 noite

We canceled the room! First room the have us wasn't ready to the second room a family that was already in it the third room had no ac. The whole building is under construction and shouldn't be renting out to Noone! The elevator didn't work had to walk outside and hip 3 flights of stairs.

We canceled the room! First room the have us wasn't ready to the second room a family that was already in it the third room had no ac. The whole building is under construction and shouldn't be renting out to Noone! The elevator didn't work had to walk outside and hip 3 flights of stairs.

8

Demetria

19 de jul. de 2026

·

Hospedou-se por 1 noite

No breakfast and elevator was not working. Had to take stairs outside to 3rd floor. Only gave a good rating because the hotel is being renovated but the front desk explained everything including the elevator issue theat couldn't be fixed till Monday. Renovation will look great once finished. Don't know why breakfast was not served

No breakfast and elevator was not working. Had to take stairs outside to 3rd floor. Only gave a good rating because the hotel is being renovated but the front desk explained everything including the elevator issue theat couldn't be fixed till Monday. Renovation will look great once finished. Don't know why breakfast was not served

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Considering this hotel for your Charlotte trip?

Como costumam ser as tarifas das acomodações no SureStay by Best Western Charlotte Matthews?

Nos próximos 60 a 90 dias, as tarifas das acomodações no SureStay by Best Western Charlotte Matthews em Charlotte costumam ficar em torno de US$ 93 por noite para dois hóspedes, variando de US$ 86 a US$ 120 em diferentes datas.

Qual é a melhor época para visitar se eu quiser menos multidões?

Junho é o mês mais tranquilo para se hospedar no SureStay by Best Western Charlotte Matthews em Charlotte, enquanto janeiro é o mais movimentado. Espere que a demanda caia drasticamente após a primavera e permaneça mais baixa até o final do verão.

Qual mês tem as tarifas mais baixas neste hotel?

Janeiro é o mês mais barato para se hospedar no SureStay by Best Western Charlotte Matthews em Charlotte, com uma média de US$ 84 por noite; maio é o mês mais caro, a US$ 104. As tarifas mais baixas de janeiro ocorrem apesar de junho ser o mês mais tranquilo em termos de multidões.

Quais atrações próximas e tipos de hóspedes este hotel atende?

Localizado no Condado de Mecklenburg, o SureStay by Best Western Charlotte Matthews em Charlotte é conveniente para famílias e viajantes a negócios que visitam locais como o McAlpine Creek Greenway, o Sportsplex at Matthews e o Phillips Place. A localização também o coloca perto do Novant Health Matthews Medical Center e de vários shoppings.

Como as tarifas deste hotel se comparam às de outros hotéis próximos?

O SureStay by Best Western Charlotte Matthews em Charlotte é mais barato que 12 de 19 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 89 por noite, contra cerca de US$ 100 para os concorrentes.

Quanto está a diária em SureStay by Best Western Charlotte Matthews-Charlotte em comparação com as últimas semanas?

O preço atual em SureStay by Best Western Charlotte Matthews-Charlotte é de US$ 84 por noite para 2 hóspedes, um valor típico para este hotel: uma variação de 10% em relação à média de US$ 89 dos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 71 e US$ 129.

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $89	16 $70	17 $74	18 $104	19 $99
20 $89	21 $78	22 $87	23 $90	24 $90	25 $108	26 $107
27 $89	28 $90	29 $90	30 $90

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Para organizar o check-in, entre em contato com a propriedade pelo menos 24 horas antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Crianças de até 17 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.

Para informações sobre a política de privacidade da rede Best Western, consulte https://www.bestwestern.com.br/politica-de-privacidade.

O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Taxa para cama dobrável: USD 10.0 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.