Courtyard Charlotte SouthPark

Y

The room I was initially assigned was noticeably unclean and had an odor. The furniture (particularly the loveseat) was dirty and worn. When I reported my dissatisfaction with the room, the staff was receptive and gracious. I was transferred to another room that was satisfactory. The room amenities were limited— although there was a fridge, it was without a portable microwave. A microwave was available in the hall which was inconvenient. Overall, the staff was friendly and hospitable.

Safe neighborhood, walkable to restaurants

Room was clean. Check in was quick. The check in attendant was polite and helpful.

Great experience all aspects.