The Wood Terrace

The staff was really nice. The hotel is small and quiet. I did not like seeing a rat my first night while sitting in the pool. I didn’t like alcohol being displayed but not for sale. I did not like coming back to my room on the second day with ants all over the bed. I did not like being charged for extra meal in regard to communication barrier with front desk staff.

We chose this hotel because we wanted a quiet and relaxing stay surrounded by nature. Unfortunately, during our stay there was ongoing construction noise, which made it very difficult to relax and enjoy the peaceful atmosphere we were expecting. We mentioned the issue but nothing really changed. It was disappointing because the location is beautiful and has great potential, but the constant noise affected our experience. Another thing to note is that the kitchen closes around 17:00, so there is no food available after that time. You can order food from outside if needed. Also, since the hotel is in a more remote area, you may need to rent a motorbike to get around. It’s possible to rent one through the hotel, but renting from outside can be cheaper. If you are looking for a truly quiet place in nature, it may be worth checking whether the construction is still ongoing before booking.

Room was extremely filthy. The couch and sheets had stains all over it and the floor was rusty and sticky. The bathroom was dirty and smelled like pee. There were bugs crawling as well. When I brought it up to reception she told me that there was no housekeeping on site until the next day and apologized. Of course I left because there’s no way I’ll stay through the night in such conditions. They offered no refund or compensation for their lack of service.

The staff couldn’t do enough . The rooms , pools and communal areas were immaculate . It felt like walking into an oasis of peace and tranquility. The food was amazing . 2 beautiful cats wandering around . A great retreat from the hustle and bustle.

Late check-in caused no problems .