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Richmond Central Apartments

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Acerca de esta propiedad

Este apartotel dispone de espacios para fumadores.

Aparcamiento
Habitaciones para no fumadores
Habitación familiar
Servicio de limpieza
Consigna de equipajes
Registros de entrada y salida exprés

Ubicación

185 Lennox Street, Richmond North, Melbourne, Victoria, Australia

Bridge Road (0.1 millas)

Epworth Richmond (0.3 millas)

Estadio Melbourne Cricket Ground (0.7 millas)

Fitzroy Gardens (0.9 millas)

Parque Melbourne (1.1 millas)

Recinto deportivo Margaret Court Arena (1.2 millas)

Más información sobre la ubicación

Opciones de habitación

6

One Bedroom Apartment

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

474 ft²

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Sala de estar independiente

6

Estudio

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

215 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

Reseñas de los huéspedes sobre Richmond Central Apartments

7.6

Bueno

Basado en 285 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Richmond Central Apartments, los huéspedes destacan la conveniente ubicación en Richmond, cerca de tranvías, el MCG y el Hospital Epworth, y aprecian especialmente los apartamentos espaciosos y tranquilos, así como la amabilidad del personal en algunas ocasiones. Sin embargo, las quejas recurrentes se centran en la limpieza, el Wi-Fi poco fiable y la organización confusa de la recepción.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Richmond Central Apartments, los huéspedes destacan la conveniente ubicación en Richmond, cerca de tranvías, el MCG y el Hospital Epworth, y aprecian especialmente los apartamentos espaciosos y tranquilos, así como la amabilidad del personal en algunas ocasiones. Sin embargo, las quejas recurrentes se centran en la limpieza, el Wi-Fi poco fiable y la organización confusa de la recepción.

Los estándares de limpieza varían considerablemente, con múltiples comentarios que mencionan alfombras sucias, baños con moho, polvo y platos sin lavar, mientras que otros informan de habitaciones limpias. Las habitaciones son espaciosas, tranquilas y bien equipadas para estancias más largas, pero algunos accesorios parecen anticuados, como persianas o televisores rotos, colchones duros y ocasionales problemas con el control de temperatura. La recepción y la comunicación son inconsistentes: algunos elogian al personal amable y al fácil registro, mientras que otros se encontraron con contactos inalcanzables, una recepción compartida confusa o errores en la reserva. Las opciones de aparcamiento y el almacenamiento de equipaje también varían, por lo que es recomendable confirmar los detalles antes de la llegada para una estancia más agradable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El aparcamiento es inconsistente: algunos huéspedes encontraron opciones seguras o convenientes, mientras que otros informaron de disponibilidad limitada, baja altura libre, indicaciones poco claras o dificultad para organizarlo. La disponibilidad de almacenamiento de equipaje también varió.

Reseñas de huéspedes relacionadas

8

Chris

20 ene 2025

·

Se alojó 1 noche

Coming from the country the only issue was parking,

Coming from the country the only issue was parking,

4

Andrew

12 may 2025

·

Se alojó 1 noche

Asked for parking through Wotif app but didn’t get one. Couldn’t get TV to work. The shower water was very inconsistent in its temperature.

Asked for parking through Wotif app but didn’t get one. Couldn’t get TV to work. The shower water was very inconsistent in its temperature.

4

Georgina

27 jul 2025

·

Se alojó 2 noches

No luggage storage on a Sunday because 'not many people come in on a Sunday'. From what i was seeing though, a lot of people were checking out and wanting storage on a Sunday though. Room was so dusty it set off all my allergies and i felt very ill for the entire stay. Holes in the wall, mould in the bathroom and stains on the carpet, blankets, walls and the headboard of the bed. Wont be coming back.

No luggage storage on a Sunday because 'not many people come in on a Sunday'. From what i was seeing though, a lot of people were checking out and wanting storage on a Sunday though. Room was so dusty it set off all my allergies and i felt very ill for the entire stay. Holes in the wall, mould in the bathroom and stains on the carpet, blankets, walls and the headboard of the bed. Wont be coming back.

10

Helen

25 mar 2025

·

Se alojó 1 noche

Great staff very accomodating, great parking, good location and comfy beds

Great staff very accomodating, great parking, good location and comfy beds

8

jacquie

4 may 2025

·

Se alojó 1 noche

Property good . I asked whether there was parking at the property and was told yes but when we arrived there was no parking left and we had to find parking which difficult to find a secure park close by . We found one after 40 mins driving around and it took twenty to walk back to our apartment .

Property good . I asked whether there was parking at the property and was told yes but when we arrived there was no parking left and we had to find parking which difficult to find a secure park close by . We found one after 40 mins driving around and it took twenty to walk back to our apartment .

2

Rosa

10 oct 2025

·

Se alojó 1 noche

I arrived at the apartment destination shortly after 3:00 PM, as I had communicated via text message. Upon arrival, I was unaware that the office was located away from the main reception area. When I entered, I was greeted by an individual who addressed me as Marie. I also noticed two cards on the desk intended for my sister-in-law and her adult son. I clarified that I am Rosa Katsoutas. Additionally, we had previously informed them of our parking requirements. The staff member appeared to be in a hurry and provided us with a map, which is attached, along with instructions on where to park. Despite searching for approximately 45 minutes, we were unable to locate the designated parking area indicated on the map. I made several phone calls to him but did not receive a response. When I returned to the office, he had already left. We eventually found parking at a location some distance from the property and transported our luggage to the apartment. Later, my partner visited the main reception area and showed the map to a receptionist, who advised that the parking is actually located directly underground beneath the apartment. Additionally, we noticed that the apartment had a strong odour of curry. Overall, we are dissatisfied with the experience.

I arrived at the apartment destination shortly after 3:00 PM, as I had communicated via text message. Upon arrival, I was unaware that the office was located away from the main reception area. When I entered, I was greeted by an individual who addressed me as Marie. I also noticed two cards on the desk intended for my sister-in-law and her adult son. I clarified that I am Rosa Katsoutas. Additionally, we had previously informed them of our parking requirements. The staff member appeared to be in a hurry and provided us with a map, which is attached, along with instructions on where to park. Despite searching for approximately 45 minutes, we were unable to locate the designated parking area indicated on the map. I made several phone calls to him but did not receive a response. When I returned to the office, he had already left. We eventually found parking at a location some distance from the property and transported our luggage to the apartment. Later, my partner visited the main reception area and showed the map to a receptionist, who advised that the parking is actually located directly underground beneath the apartment. Additionally, we noticed that the apartment had a strong odour of curry. Overall, we are dissatisfied with the experience.

8

Andrew

9 jun 2025

·

Se alojó 3 noches

Good size one bedroom apartment Excellent Richmond location Secure parking Very reasonable price

Good size one bedroom apartment Excellent Richmond location Secure parking Very reasonable price

10

Richard

15 nov 2025

·

Se alojó 1 noche

The Turkish Manager helped me out with free parking after an unexpected hospital visit. Thank you.

The Turkish Manager helped me out with free parking after an unexpected hospital visit. Thank you.

6

clare

22 ene 2025

·

Se alojó 1 noche

Room was fine, clean good kitchen area. What was disappointing was - 1)no wifi - evidently some issues with the current system. 2) parking, one of the reasons I selected the hotel, maximum height 1.7m and the other option was apparently full.

Room was fine, clean good kitchen area. What was disappointing was - 1)no wifi - evidently some issues with the current system. 2) parking, one of the reasons I selected the hotel, maximum height 1.7m and the other option was apparently full.

6

Mariyana

27 ene 2026

·

Se alojó 3 noches

We had a spacious apartment that could benefit from a good cleaning. We arrived at 6.30 pm to find we were locked out with no instructions on how to get our room key. There was nobody available at reception at any point during our 3 day stay. There was no WiFi information available in the room. We had to pay to store our luggage on the day we checked out because reception was extremely unreliable. Overall we had a disappointing experience and an unpleasant stay.

We had a spacious apartment that could benefit from a good cleaning. We arrived at 6.30 pm to find we were locked out with no instructions on how to get our room key. There was nobody available at reception at any point during our 3 day stay. There was no WiFi information available in the room. We had to pay to store our luggage on the day we checked out because reception was extremely unreliable. Overall we had a disappointing experience and an unpleasant stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es criticada con frecuencia, con informes de alfombras sucias, baños con moho, polvo y platos sin lavar, aunque algunos huéspedes encontraron sus habitaciones limpias. Los estándares parecen inconsistentes entre estancias.

Reseñas de huéspedes relacionadas

2

Christine

20 ene 2026

·

Se alojó 2 noches

3 phone calls to the offical number went unanswered. The room had not been cleaned from previous guests. The Monday manager had cleaning staff to the room and all that they did was wipe 2 tables. The cleaning staff came back again and I showed the man what my issues were and he only cleaned the toilet, removed the bar of soap from previous and swept up the toenail clippings. No fingerprints were wiped no grime from light switches nor the fridge toaster rangehood. The dirt behind doors and beside washing machine and dust everywhere. Never again and absolutely no recommendations from me.

3 phone calls to the offical number went unanswered. The room had not been cleaned from previous guests. The Monday manager had cleaning staff to the room and all that they did was wipe 2 tables. The cleaning staff came back again and I showed the man what my issues were and he only cleaned the toilet, removed the bar of soap from previous and swept up the toenail clippings. No fingerprints were wiped no grime from light switches nor the fridge toaster rangehood. The dirt behind doors and beside washing machine and dust everywhere. Never again and absolutely no recommendations from me.

4

Narelle

24 sept 2025

·

Se alojó 1 noche

Location is great, and bed was comfortable however would not stay here again for the price there are many much cleaner, the property was absolutely filthy

Location is great, and bed was comfortable however would not stay here again for the price there are many much cleaner, the property was absolutely filthy

8

Amanda

23 abr 2025

·

Se alojó 3 noches

Richmond Central apartment was in a fabulous location. Easy walk to shops, CBD, sports venues etc. Great transport options very close too. The level of cleanliness in the apartment really let it down, for example the bath had a black ring around it from the previous tenant. All surfaces looked like they needed a wipe, the bathroom floor was full of fluff, and the bed, while it was a great size the mattress was super hard, which made sleeping a challenge as it was not comfortable.

Richmond Central apartment was in a fabulous location. Easy walk to shops, CBD, sports venues etc. Great transport options very close too. The level of cleanliness in the apartment really let it down, for example the bath had a black ring around it from the previous tenant. All surfaces looked like they needed a wipe, the bathroom floor was full of fluff, and the bed, while it was a great size the mattress was super hard, which made sleeping a challenge as it was not comfortable.

4

Cameron

18 jun 2025

·

Se alojó 1 noche

The room was affordable but very cold and not the cleanest. There was scuffs all over the walls, the room had an odd scent to it and there was black mold in the bathroom.

The room was affordable but very cold and not the cleanest. There was scuffs all over the walls, the room had an odd scent to it and there was black mold in the bathroom.

6

Jade

28 abr 2025

·

Se alojó 2 noches

The floors were dirty, coffee tabletop and kitchen benches were dirty, the stovetop was dirty, crockery and glassware were dirty, some of the cutlery was stuck in the drawer, obviously due to something sticky and the shower/bath wasn't clean. It's a shame as the linen was perfectly clean, and the staff were perfectly lovely and very accommodating. Friendly, more than happy to assist with any enquiries. I don't like leaving negative feedback, but if they don't know then how can fix it? Obviously the cleaning crew are to blame here and perhaps need to reevaluate how they do things.

The floors were dirty, coffee tabletop and kitchen benches were dirty, the stovetop was dirty, crockery and glassware were dirty, some of the cutlery was stuck in the drawer, obviously due to something sticky and the shower/bath wasn't clean. It's a shame as the linen was perfectly clean, and the staff were perfectly lovely and very accommodating. Friendly, more than happy to assist with any enquiries. I don't like leaving negative feedback, but if they don't know then how can fix it? Obviously the cleaning crew are to blame here and perhaps need to reevaluate how they do things.

4

Izabella

5 mar 2025

·

Se alojó 1 noche

It was a bit dirty the cutlery wasn’t clean but idk it kinda stunk and the walls were dirty and the fridge. The shower had some mold

It was a bit dirty the cutlery wasn’t clean but idk it kinda stunk and the walls were dirty and the fridge. The shower had some mold

4

Michael

21 nov 2025

·

Se alojó 2 noches

Room location was great. Difficult to have any responses to messages or emails. Room was not cleaned well, quite dirty and not of a good standard. I do hope it was just a one off. But won't be staying here again.

Room location was great. Difficult to have any responses to messages or emails. Room was not cleaned well, quite dirty and not of a good standard. I do hope it was just a one off. But won't be staying here again.

6

Shelly

22 nov 2025

·

Se alojó 2 noches

The clearness of the room, there was hair everywhere and just didn’t feel clean at all, the room was nice and the parking was fine

The clearness of the room, there was hair everywhere and just didn’t feel clean at all, the room was nice and the parking was fine

2

Beulah

19 nov 2025

·

Se alojó 2 noches

Have stayed with Central Appartments before in Gladstone and wonderful but Melbourne was awful. Filthy rooms, reception isn’t the greatest with communication and opening hours. Avoid this place as it’s overpriced for what you get. We had to supply all our own body wash etc as empty when we arrived. Room was smelly. Talked with other people staying there and they said exactly the same. Very disappointed.

Have stayed with Central Appartments before in Gladstone and wonderful but Melbourne was awful. Filthy rooms, reception isn’t the greatest with communication and opening hours. Avoid this place as it’s overpriced for what you get. We had to supply all our own body wash etc as empty when we arrived. Room was smelly. Talked with other people staying there and they said exactly the same. Very disappointed.

4

Anita

21 nov 2025

·

Se alojó 2 noches

The rooms were filthy … like never been so alarmed. Carpets had not been vacuumed in a while, thick smear marks all over the glass and TV, heavy oil splatter build up along splashback behind stove top (not even attempted to be cleaned), we also think they had just remade the bed from the last person as the sheets did not look fresh, dishes in cupboard were dirty and just generally grotty. Same issues in my friends room who was just down the hall. It’s a shame because the rooms are huge and the location brilliant for proximity to MCG and amenities.

The rooms were filthy … like never been so alarmed. Carpets had not been vacuumed in a while, thick smear marks all over the glass and TV, heavy oil splatter build up along splashback behind stove top (not even attempted to be cleaned), we also think they had just remade the bed from the last person as the sheets did not look fresh, dishes in cupboard were dirty and just generally grotty. Same issues in my friends room who was just down the hall. It’s a shame because the rooms are huge and the location brilliant for proximity to MCG and amenities.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Los apartamentos son generalmente espaciosos, tranquilos y bien equipados, lo que los hace adecuados para visitar el MCG y el Hospital Epworth. Los inconvenientes incluyen Wi-Fi poco fiable o inexistente, accesorios anticuados o defectuosos (por ejemplo, persianas/televisores), algunos colchones duros y ocasionales problemas con el control de temperatura.

Reseñas de huéspedes relacionadas

10

Liam

20 ene 2026

·

Se alojó 2 noches

Main blind was broken

Main blind was broken

6

RAJESH

13 nov 2025

·

Se alojó 2 noches

Wifi connection was very poor and slow Toiletries needed to be restocked after last room clean

Wifi connection was very poor and slow Toiletries needed to be restocked after last room clean

10

RODNEY

19 jul 2025

·

Se alojó 1 noche

Excellent value for money. Staff member greeted me after hours when I attempted to open the wrong lock box. Room was spacious and clean. Short walk to 75 tram takes you into town. I’d definitely stay here again

Excellent value for money. Staff member greeted me after hours when I attempted to open the wrong lock box. Room was spacious and clean. Short walk to 75 tram takes you into town. I’d definitely stay here again

2

Samuel

4 jun 2025

·

Se alojó 2 noches

Staff were late upon check in- causing me to be late to park my car and for my conference. People waiting out the front in the cold- not sure how to get in or check in at 8am. No communication about there being no wifi until I arrived- had to use my 4G. Staff were not prompt in resolving this. No forks or scissors. Tv in bedroom was not connected to an Ariel/tv. Staff at adora were rude and dismissive- unclear around central apartments and their operations.

Staff were late upon check in- causing me to be late to park my car and for my conference. People waiting out the front in the cold- not sure how to get in or check in at 8am. No communication about there being no wifi until I arrived- had to use my 4G. Staff were not prompt in resolving this. No forks or scissors. Tv in bedroom was not connected to an Ariel/tv. Staff at adora were rude and dismissive- unclear around central apartments and their operations.

2

Akundi

23 may 2025

·

Se alojó 3 noches

There was no wifi and no reception the whole stay. It was very outdated and not very clean. And communication was terrible. I would not recommend

There was no wifi and no reception the whole stay. It was very outdated and not very clean. And communication was terrible. I would not recommend

10

Dean

20 ene 2026

·

Se alojó 4 noches

Great size room in a quiet complex.

Great size room in a quiet complex.

8

Paul

30 nov 2025

·

Se alojó 1 noche

Comfortable room - nice & quiet.

Comfortable room - nice & quiet.

8

Paula

17 nov 2025

·

Se alojó 1 noche

Everything was perfect and the apartment was larger than we expected! Really modern with full kitchen and generally clean, one bed was a bit hard but I slept on the other side and I didn’t have a problem 👍 Received texts about how to check in and it was very easy! Short walk to the MCG!!! We would definitely stay again for the price point ✅ Thank you 😊

Everything was perfect and the apartment was larger than we expected! Really modern with full kitchen and generally clean, one bed was a bit hard but I slept on the other side and I didn’t have a problem 👍 Received texts about how to check in and it was very easy! Short walk to the MCG!!! We would definitely stay again for the price point ✅ Thank you 😊

8

Nicole

19 jun 2025

·

Se alojó 1 noche

Very comfortable mattress. Shower over bath was difficult to step out of as it was quite high with nothing really to hold on to, and I would have liked there to be more space around the sink/vanity, and no face washer provided. Great facilities in the room had I needed them. I did have some trouble with the climate control in the room. It was giving a system error indicator late in the evening, which after a few hours had remedied itself. All in all I would definitely stay here again.

Very comfortable mattress. Shower over bath was difficult to step out of as it was quite high with nothing really to hold on to, and I would have liked there to be more space around the sink/vanity, and no face washer provided. Great facilities in the room had I needed them. I did have some trouble with the climate control in the room. It was giving a system error indicator late in the evening, which after a few hours had remedied itself. All in all I would definitely stay here again.

6

troy

24 ago 2025

·

Se alojó 1 noche

The room television didn’t work we notified manager and had no response, he did receive message because he also replied with the wifi password

The room television didn’t work we notified manager and had no response, he did receive message because he also replied with the wifi password

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es variado: varios huéspedes elogiaron a los gerentes amables y serviciales y al fácil registro, mientras que otros informaron de recepciones inalcanzables o ausentes, un registro compartido con Adara confuso, respuestas lentas o errores en la reserva.

Reseñas de huéspedes relacionadas

6

Jennifer

2 feb 2026

·

Se alojó 2 noches

Strange situation with no reception. Sharing the building with Adara apartments I found very confusing. Each had a separate reception of sorts in one of the apartments. Hard to contact with only a mobile no

Strange situation with no reception. Sharing the building with Adara apartments I found very confusing. Each had a separate reception of sorts in one of the apartments. Hard to contact with only a mobile no

4

Faye

10 feb 2025

·

Se alojó 1 noche

Very disappointed in the whole process. Emails weren’t returned, chasing up with phone calls etc Check in at 2pm, we arrived at 3.20pm only to go to reception and be told the other hotel group are operating out of a hotel room down the corridor. We were told our room still wasn’t ready and we would receive a text, we had to go and get ready in the car park as had dinner plans. By 5.30pm I still had not received a text message about our room so I called only to be told oh yes it’s ready. We got back late Saturday night and the rollaway bed we’d ordered had not been put in the room so had to call after hours numerous times to get it delivered Then check out was at 10am and at 10.10am they called to ask where we were. You’d think they would have noticed the numerous amount of stuff arounds they’d caused that they would be a bit more understanding. The room itself was lovely so it’s a shame everything else has overshadowed that. No apologises for the issues that arose etc hence this review as I’m extremely disappointed.

Very disappointed in the whole process. Emails weren’t returned, chasing up with phone calls etc Check in at 2pm, we arrived at 3.20pm only to go to reception and be told the other hotel group are operating out of a hotel room down the corridor. We were told our room still wasn’t ready and we would receive a text, we had to go and get ready in the car park as had dinner plans. By 5.30pm I still had not received a text message about our room so I called only to be told oh yes it’s ready. We got back late Saturday night and the rollaway bed we’d ordered had not been put in the room so had to call after hours numerous times to get it delivered Then check out was at 10am and at 10.10am they called to ask where we were. You’d think they would have noticed the numerous amount of stuff arounds they’d caused that they would be a bit more understanding. The room itself was lovely so it’s a shame everything else has overshadowed that. No apologises for the issues that arose etc hence this review as I’m extremely disappointed.

2

Christine

20 ene 2026

·

Se alojó 2 noches

3 phone calls to the offical number went unanswered. The room had not been cleaned from previous guests. The Monday manager had cleaning staff to the room and all that they did was wipe 2 tables. The cleaning staff came back again and I showed the man what my issues were and he only cleaned the toilet, removed the bar of soap from previous and swept up the toenail clippings. No fingerprints were wiped no grime from light switches nor the fridge toaster rangehood. The dirt behind doors and beside washing machine and dust everywhere. Never again and absolutely no recommendations from me.

3 phone calls to the offical number went unanswered. The room had not been cleaned from previous guests. The Monday manager had cleaning staff to the room and all that they did was wipe 2 tables. The cleaning staff came back again and I showed the man what my issues were and he only cleaned the toilet, removed the bar of soap from previous and swept up the toenail clippings. No fingerprints were wiped no grime from light switches nor the fridge toaster rangehood. The dirt behind doors and beside washing machine and dust everywhere. Never again and absolutely no recommendations from me.

10

Richard

24 nov 2025

·

Se alojó 2 noches

Manager is great

Manager is great

10

Lynda

2 jul 2025

·

Se alojó 1 noche

The check in staff member was very lovely and helpful. My room had everything I needed. It was clean and comfortable. I will definitely stay again

The check in staff member was very lovely and helpful. My room had everything I needed. It was clean and comfortable. I will definitely stay again

10

Richard

15 nov 2025

·

Se alojó 1 noche

The Turkish Manager helped me out with free parking after an unexpected hospital visit. Thank you.

The Turkish Manager helped me out with free parking after an unexpected hospital visit. Thank you.

6

Mariyana

27 ene 2026

·

Se alojó 3 noches

We had a spacious apartment that could benefit from a good cleaning. We arrived at 6.30 pm to find we were locked out with no instructions on how to get our room key. There was nobody available at reception at any point during our 3 day stay. There was no WiFi information available in the room. We had to pay to store our luggage on the day we checked out because reception was extremely unreliable. Overall we had a disappointing experience and an unpleasant stay.

We had a spacious apartment that could benefit from a good cleaning. We arrived at 6.30 pm to find we were locked out with no instructions on how to get our room key. There was nobody available at reception at any point during our 3 day stay. There was no WiFi information available in the room. We had to pay to store our luggage on the day we checked out because reception was extremely unreliable. Overall we had a disappointing experience and an unpleasant stay.

2

Samantha

10 abr 2025

·

Se alojó 2 noches

I’ve booked this hotel through Wotif and received the itinerary straight away which said that check-in closes at 10 pm. I arrived at the hotel at 9:30 pm and they were closed therefore I rang the number on the door. The person that answered said that this was not the hotel I’ve booked for so I rang another number and it was the hotel I booked. The person who spoke to me on the other number said that I didn’t have a booking and he wasn’t able to help me therefore I have to get a refund through Wotif. Wotif are now telling me that the hotel manager isn’t answering the phone to issue me a refund and it has been 48 hours. Yesterday I received a call from a worker at the hotel who advised me that I did still have a booking and no one had cancelled it and she cancelled it however she did not help with the refund and just said she would await Wotif’s call. It is not that hard to refund somebody’s money seeing as the booking was not in the system, I was left without accommodation and this wait is ridiculous.

I’ve booked this hotel through Wotif and received the itinerary straight away which said that check-in closes at 10 pm. I arrived at the hotel at 9:30 pm and they were closed therefore I rang the number on the door. The person that answered said that this was not the hotel I’ve booked for so I rang another number and it was the hotel I booked. The person who spoke to me on the other number said that I didn’t have a booking and he wasn’t able to help me therefore I have to get a refund through Wotif. Wotif are now telling me that the hotel manager isn’t answering the phone to issue me a refund and it has been 48 hours. Yesterday I received a call from a worker at the hotel who advised me that I did still have a booking and no one had cancelled it and she cancelled it however she did not help with the refund and just said she would await Wotif’s call. It is not that hard to refund somebody’s money seeing as the booking was not in the system, I was left without accommodation and this wait is ridiculous.

6

Joanne

19 may 2025

·

Se alojó 1 noche

I booked for two rooms as my son was flying in from another state for his birthday but at check-in we were told I’d only booked one room even though I showed a screenshot of my booking that clearly says two rooms 4 adults ! They had no extra rooms available. I then had to race off to another part of the building and book a room that cost a lot extra via a different company. The hotel blamed Expedia, I don’t know what went wrong I was left unimpressed.

I booked for two rooms as my son was flying in from another state for his birthday but at check-in we were told I’d only booked one room even though I showed a screenshot of my booking that clearly says two rooms 4 adults ! They had no extra rooms available. I then had to race off to another part of the building and book a room that cost a lot extra via a different company. The hotel blamed Expedia, I don’t know what went wrong I was left unimpressed.

10

Molly-Rose

4 ago 2025

·

Se alojó 2 noches

Great service, I ended up extending my stay by another night and they made it so easy. Really happy with the room.

Great service, I ended up extending my stay by another night and they made it so easy. Really happy with the room.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es un punto fuerte: se puede llegar a pie al MCG, al Hospital Epworth, a las tiendas y cafés de Richmond, y está cerca de los tranvías que van al CBD. Es conveniente para eventos y visitas médicas.

Reseñas de huéspedes relacionadas

10

Donald

5 jun 2025

·

Se alojó 1 noche

Convenient to my wants, clean and quiet.

Convenient to my wants, clean and quiet.

10

Louise

25 mar 2025

·

Se alojó 1 noche

Excellent location to walk back from the MCG

Excellent location to walk back from the MCG

8

Tracey

16 oct 2025

·

Se alojó 4 noches

Nice room for a stay close to mcg without being right in the central city

Nice room for a stay close to mcg without being right in the central city

10

Bill

6 jul 2025

·

Se alojó 1 noche

Great location for going to the MCG and easy access to Melbourne CBD.

Great location for going to the MCG and easy access to Melbourne CBD.

8

Susan

7 sept 2025

·

Se alojó 5 noches

Property within walking distance to Epworth Hospital. Had all the amenities- microwave, cooking hob, washing machine and dryer. Fridge serviceable. Close to shops and food outlets and transport.

Property within walking distance to Epworth Hospital. Had all the amenities- microwave, cooking hob, washing machine and dryer. Fridge serviceable. Close to shops and food outlets and transport.

10

lisa

21 sept 2025

·

Se alojó 1 noche

Great place to stay close to the mcg

Great place to stay close to the mcg

8

Annette

25 oct 2025

·

Se alojó 1 noche

Great location near Epworth Hospital. 75 tram a short walk away to city. 48 tram to city and closest to Southern Cross Station. Great Supermarket, Bakery and Deli cnr Bridge Rd and Church Street. Good coffee nearby.

Great location near Epworth Hospital. 75 tram a short walk away to city. 48 tram to city and closest to Southern Cross Station. Great Supermarket, Bakery and Deli cnr Bridge Rd and Church Street. Good coffee nearby.

10

Chez

28 oct 2025

·

Se alojó 3 noches

Convenient to everything I needed

Convenient to everything I needed

8

Wendy

9 nov 2025

·

Se alojó 1 noche

Great accommodation- room clean. Handy to Richmond shops

Great accommodation- room clean. Handy to Richmond shops

8

Andrew

9 jun 2025

·

Se alojó 3 noches

Good size one bedroom apartment Excellent Richmond location Secure parking Very reasonable price

Good size one bedroom apartment Excellent Richmond location Secure parking Very reasonable price

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

8

Susan

7 sept 2025

·

Se alojó 5 noches

Property within walking distance to Epworth Hospital. Had all the amenities- microwave, cooking hob, washing machine and dryer. Fridge serviceable. Close to shops and food outlets and transport.

Property within walking distance to Epworth Hospital. Had all the amenities- microwave, cooking hob, washing machine and dryer. Fridge serviceable. Close to shops and food outlets and transport.

8

Jeanie

19 ene 2025

·

Se alojó 2 noches

Location central & within walking distance to CBD. Comfortable enough to meet our needs but recommend taking your own pillow/s, tea & milk. Plenty of cafes around for good coffee.

Location central & within walking distance to CBD. Comfortable enough to meet our needs but recommend taking your own pillow/s, tea & milk. Plenty of cafes around for good coffee.

8

Jennifer

17 feb 2025

·

Se alojó 1 noche

Thought there would be more dining options. Otherwise the apartment was pretty good 😊

Thought there would be more dining options. Otherwise the apartment was pretty good 😊

10

Shannon

29 sept 2025

·

Se alojó 1 noche

Great eateries nearby.

Great eateries nearby.

8

Annette

25 oct 2025

·

Se alojó 1 noche

Great location near Epworth Hospital. 75 tram a short walk away to city. 48 tram to city and closest to Southern Cross Station. Great Supermarket, Bakery and Deli cnr Bridge Rd and Church Street. Good coffee nearby.

Great location near Epworth Hospital. 75 tram a short walk away to city. 48 tram to city and closest to Southern Cross Station. Great Supermarket, Bakery and Deli cnr Bridge Rd and Church Street. Good coffee nearby.

10

John

12 ene 2025

·

Se alojó 1 noche

Very nice and large apartment within walking distance of bars, restaurants etc

Very nice and large apartment within walking distance of bars, restaurants etc

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

Lynne

28 ago 2026

·

Se alojó 1 noche

We were advised checking was until 6.00pm. We arrived at 5.10 and the front door was locked. No sign and no text until after 6pm that said we needed to put in a code for after hours check in. We waited around until we got that text. If you say check in is until 6.00pm, someone should be there until 6.00pm!

We were advised checking was until 6.00pm. We arrived at 5.10 and the front door was locked. No sign and no text until after 6pm that said we needed to put in a code for after hours check in. We waited around until we got that text. If you say check in is until 6.00pm, someone should be there until 6.00pm!

10

Damian

5 jul 2026

·

Se alojó 2 noches

Check in was easy. Renovations at the time we checked in. Shelf under TV unit was damaged and reported straight away. Easy parking. Good nightly rate for parking. Close to CBD of Melbourne and very close distance to the MCG. Room pricing was a big steep but overall the accommodation was excellent.

Check in was easy. Renovations at the time we checked in. Shelf under TV unit was damaged and reported straight away. Easy parking. Good nightly rate for parking. Close to CBD of Melbourne and very close distance to the MCG. Room pricing was a big steep but overall the accommodation was excellent.

6

Shelly

18 jun 2026

·

Se alojó 1 noche

Was good location for MCG but the room had a broken kitchen table dirty sheets on the bed stains on the lounge burns on the kitchen chairs, I guess if you got this room cheap it would be fine just not when you are paying a lot of money for it, the cleaners could be a lot better

Was good location for MCG but the room had a broken kitchen table dirty sheets on the bed stains on the lounge burns on the kitchen chairs, I guess if you got this room cheap it would be fine just not when you are paying a lot of money for it, the cleaners could be a lot better

6

Ian

13 jun 2026

·

Se alojó 1 noche

The property a bit rundown Check in is a night mare Not sure where to go Minimal staff on site Cannot contact prior to check in They supply complimentary coffee, tea No milk Checkout wanted to hand room card in was told to put in box outside , no box , then person on site for other apartments says I will take it , they could have done in the first place

The property a bit rundown Check in is a night mare Not sure where to go Minimal staff on site Cannot contact prior to check in They supply complimentary coffee, tea No milk Checkout wanted to hand room card in was told to put in box outside , no box , then person on site for other apartments says I will take it , they could have done in the first place

2

daria

12 jun 2026

·

Se alojó 6 noches

The room was not clean. Hair in bath and fingernails on bed. Rang for two days and no answer as the tv was not working

The room was not clean. Hair in bath and fingernails on bed. Rang for two days and no answer as the tv was not working

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 14:00 a 18:00

Antes de la(s) 10:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

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Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.